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Prestonsburg

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550 US 23 South (Highway 114 at Prestonburg Village), Prestonsburg, KY 41653
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Best fare found from San Diego to Lexington: $317

Reviews you can trust

72% Do not recommend
2.5 of 5 stars 7 reviews
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All (7)
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[ Date ] [ Rating ]
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1 of 5 stars
alexpm   1 contribution
Nashville, TN
Oct 5, 2009 | Trip type: Solo travel

i stayed here back in the spring and was not pleased at all with my stay. they dont have any type of room service when i enquired, and the breakfast was dreadful...stale coffee and hardened donuts (the people i sat with agreed). i didnt have my room serviced the 3 days i was there because i was *not out early... more

Management response from
stanlm, general manger

I am so sorry you did not enjoy your stay. However, I absolutely do not not recall having a conversation with you about any of this. This hotel has a friendly staff, clean, nice rooms, and a great breakfast. We do a lot of business here and have for years. And the way we do business is if a guest...

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1 of 5 stars
ariaiji   8 contributions
Maryland
Sep 11, 2009 | Trip type: Couples
1
person found this review helpful

My husband and I stayed here for 5 nights, and payed very little for a king suite. From the photos on the Super8 website, it looked very nice and clean. So, I was excited to stay here. We reserved a non-smoking room, which, immediately upon entry, smelled of very old, musky cigarette smoke (throughout our stay the smell never went... more

Management response from
stanlm, general manger

I am truly sorry you did not enjoy your stay with us. We could have moved you to another room had we known of these issues. Our guests are our main concern. It is our hope that all our guests have what they need and are comfortable. These are issues that could have easily been fixed had we known. My...

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1 of 5 stars
birdwatcherOhio   1 contribution
Ohio
May 24, 2009 | Trip type: Couples

My parents stayed at the Super 8 over Memorial Day weekend, and they said that it would be the last. There were large water bugs in the room and the bathroom. When they went into the bathroom their shoes were sticking to the bathroom floor. They went away for a little while and while they were gone the staff came... more

Management response from
stanlm, manager

I apologize for the issue you had with us. It is not our practice to leave a room unsecured. I wish we could have known about the issue while you were here. Perhaps we could have moved you to another room. It is my hope you do stay with us again. It is my goal to make sure ALL our...

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5 of 5 stars
nancyheartsdave   1 contribution
Cincy, Ohio
Jun 6, 2008 | Trip type: Couples
1
person found this review helpful

I have stayed at this hotel many times over the years and I will never stay anywhere else. My husband and I travel there atleast twice a year for my family reunion and the Apple Festival. We love the great staff and the clean rooms. The continental breakfast is great and we like that it's beside of Wal-Mart and a... more

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1 of 5 stars
firechick66   1 contribution
firechick66
May 22, 2008 | Trip type: Business, Family

The reservation process went well, I booked it with a credit card and told them I would pay cash when I got there. Not a problem right? Wrong. I was told that I would have to pay an $40.00 deposit because I was considered a local but I lived 3 counties away. The policy is not posted on their website... more

Great Staff
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4 of 5 stars
mrk3n   2 contributions
45385
Jul 14, 2007
1
person found this review helpful

The family and I booked three rooms with them. The prices were very reasonable. The rooms were pretty descent; Two Queen size beds in each room, wireless internet service. The only thing I wish the room had was a small fridge. They serve a mean biscuits and gravy from 6-9 am, along with cereal, donuts and muffins. They also have... more

never...
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1 of 5 stars
katiemommy   24 contributions
kentucky
Dec 30, 2004
11
people found this review helpful

I'll never stay there again. carpet was old and dirty, bed needed replaced. It was supposed to be a king size and wasn't. I was quoted 53 but was charged more. The jacuzzi was old and dirty. the worst thing was the lady bugs. we counted 43 lady bugs-my son had them crawling on him when he woke up. worst... more

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Super 8 Prestonsburg Also Known As

  • Super Eight Prestonsburg
  • Prestonsburg Super 8
  • Prestonsburg Super Eight
Address: 550 US 23 South (Highway 114 at Prestonburg Village), Prestonsburg, KY 41653