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All 4 Pikeville B&Bs / inns

Landmark Inn

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190 S. Mayo Trl., Pikeville, KY 41502 (Formerly Webby and Debbie Huffman's Landmark Inn)
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  • Reviews (34)
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Landmark Inn
Ranked #4 of 4 Pikeville B&B and Inns
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34 people have reviewed this hotel

Traveler rating
    5
    6
    8
    5
    10
See reviews for
6
5
2
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

It seems that some of the reviews on this site were posted before the hotel changed management and was fully renovated a year ago. We drove around Pikeville looking for a place and the Landmark looked attractive and was in a good location not too close to the highway so it was quiet there. The rooms are newly renovated, nicely... More

Was this review helpful? Yes
Mountain Home, Arkansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

We stayed June 2, 3, and 4th, 2014. The first room we had, the water ran continuously in the toilet. We had to move to another room. The second room we were in did not have a microwave, enough toilet paper, or towels for 4 people. We requested these times several times. At one point my sister got a roll... More

Was this review helpful? Yes 1
Landmark P, Manager at Landmark Inn, responded to this review

Thank you Kathy for letting us know about your stay. I do apologize for any problems that you had during your stay and the issues have been noted. We are looking into these issues and working on ways to constantly improve our services. Also, our hotel is currently being remodeled and will soon be completed which will alleviate several of... More

Frankfort, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 8, 2014

I arrived to the hotel , and was checked in a room that was already occupied. I was promised a room due to the last bad experience I had at this place, and here we go again. After getting my key and going to my room , I found someone sitting at the table eating their lunch. I apologized to... More

Was this review helpful? Yes 1
Hotel M, Manager at Landmark Inn, responded to this review

Thank you very much for taking the time to share your comments online. Please allow us to apologize for the inconvenience and negative impression you may have had over the booking process you have experienced. Rest assured that this matter will be looked into. We appreciate your feedback as this is our best resource for improving guest services. We hope... More

Georgetown, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 24, 2014

The landmark Inn has been part of Maynard family traditions since before I was born. They offer the best hospitality in the nation, Pikeville folks treat you nicer than any other bunch in the world, I would highly recommend making your next family vacation to the secluded and sacred hills of pikeville. It's a truly amazing place. I'd like to... More

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Hotel M, Manager at Landmark Inn, responded to this review

It is our pleasure to meet all your needs and to make you feel at home when you stay with us! Thank you for your kindness in your comments, it is very much appreciated! I have to say our staff here are some of the finest people I have worked with, looking forward to you staying with us again! More

Richmond, Kentucky
Top Contributor
98 reviews 98 reviews
19 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed December 8, 2013

The Landmark Inn needs some updating but my room was clean and had a microwave and fridge. The front desk lady was very helpful and made sure I had a quite room. I've noticed several folks commenting on being overcharged. I wasn't over charged but they billed my credit card three weeks before I got here for a quick over... More

Was this review helpful? Yes 1
Hotel M, Manager at Landmark Inn, responded to this review

Thank you for taking the time to review the hotel. we are very happy that you enjoyed your stay. Please visit with us again when the occasion brings you to our area. More

Pikeville
1 review
4 of 5 stars Reviewed November 27, 2013

The room was clean. The front desk was friendly. For the price I had no complaints. The front desk clerk told me the are in the process of remodeling, I can't wait to comr back next year and the rooms.

Was this review helpful? Yes
Hotel M, Manager at Landmark Inn, responded to this review

Thank you for taking the time to write a review. We are glad you had a pleasant stay, and we are remodeling our hotel. We hope that you will visit us again soon and hopefully we will have our rooms complete. More

Highland Heights, Kentucky, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 25, 2013 via mobile

No tv in the room. Reported this to front desk. The following Monday my account was debited for approx $400. They charged me for a tv that was stolen by the prior patron. Customer service was absolutely terrible. Didn't offer to remedy their mess up at all. Room was filthy to boot. There were ribbons of black mold in the... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 7, 2013 via mobile

We stayed at the landmark inn for a month. So we saw and heard a lot. The night we checked in there were drunks all in the parking lot- that were loud and cussing. They were coming from the bar right behind the hotel. We checked in and liked that the rooms were pretty large- but they needed lots of... More

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Beattyville, Kentucky
Top Contributor
122 reviews 122 reviews
120 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 24, 2013

Spent a weekend in Pikeville to meet some friends and given the limited options for affordable lodging in town, plus some bad reports I'd heard about the Riverside Motel, I opted for the Landmark again, since I wasn't sure if the Brookshire had refrigerators in the rooms. I ended up across the hall from the room I'd had the first... More

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Greenville, Kentucky
1 review
1 of 5 stars Reviewed September 9, 2013

We were looking forward to staying in the area, but were very disappointed in our room at the Landmark Inn. The comforters on both of the beds were both torn and stained. There were several hairs throughout the bathroom, just making it feel like it hadn't been cleaned. The desk chair was just filthy. We were only give 2 bath... More

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Jeremiah P, Manager at Landmark Inn, responded to this review

Dear Valued Guest, Thank you for your review of our property. I am sorry to learn that your stay was anything less than the best. Please know that your issues have been addressed with the Housekeeping Department. We have just started with a major renovation at our property. All guest rooms, the restaurant, and bar will be completely renovated. I... More

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Additional Information about Landmark Inn

Address: 190 S. Mayo Trl., Pikeville, KY 41502 (Formerly Webby and Debbie Huffman's Landmark Inn)
Location: United States > Kentucky > Pikeville
Price Range (Based on Average Rates): $

14 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Official Description (provided by the hotel)
Established in 1963. It was built in 1962 and officially opened in 1963 by Thomas Ratliff. It originally had 3 floors and 52 rooms. Then in 1969 they expanded to 103 rooms, restaurant and banquet facilities. It was purchased by Pikeville Medical Center in 2012 and has undergone a complete remodel. It now has fine dining at the LM Restaurant, the 5th Bar & Lounge, a night club (Prohibition), banquet halls, exquisite hotel rooms, swimming pool and conveniently located in downtown Pikeville ... more   less 
Number of rooms
103

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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