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Holiday Inn Express Pikeville

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476 S Mayo Trail, Pikeville, KY 41502
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Holiday Inn Express Pikeville
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Holiday Inn Express Pikeville
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91 reviews from our community

Traveler rating
    37
    28
    11
    9
    6
See reviews for
34
13
5
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winchester, Virginia
Top Contributor
72 reviews 72 reviews
61 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed yesterday NEW

Once we actually found out how to get to this hotel we had a great stay. When coming into the hotel make sure you turn at the light then go up to Dairy Queen and turn in there and then there is a short road that leads you to the hotel. When we first arrived I assumed wrongly that there... More 

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Acworth, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I booked through Hotels.com and asked for a non-smoking room. Checked in late after 9pm. Walked into the room and it was a SMOKING room. Double checked the booking - yep, non-smoking. Front desk clerk said that was all they had left. She went on to say they have had some issues with the on-line booking services. This was an... More 

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Tampa Bay, Florida, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel to Pikeville a couple of times a year normally staying downtown. This time I am so glad that I went to the Holiday Inn Express. The hotel compared favorably to more expensive hotels in Pikeville and elsewhere. From the moment that Jaimie and other hotel staff welcomed me to the hotel, to their finding a well-appointed room for... More 

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Colonia, New Jersey
1 review
5 of 5 stars Reviewed March 16, 2015

I was in Pikeville to see my father in the medical center. the visit was unexpected therefore I did not have reservations or even know where I was going to stay. I went to the hotel and from the minute I walked in, I had a great experience. the front desk clerk was extremely sweet. the entire hotel was clean,... More 

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Northfield, Ohio
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2015

My son and I came for a college visit on the unfortunate timing of a winter storm arriving. I was not aware of the storm until we arrived. The front desk person told me I could change my room as they had cancellations due to the storm coming. We got a very nice room and the beds were very comfy!... More 

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Glade Spring, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 20, 2015

This was a great experience - due to an awesome desk clerk - Jamie !! From the moment we walked in, she made us feel at home and very welcome. I was traveling with my wife and grandson and we had a very nice and clean (CLEAN IS VERY IMPORTANT TO ME) room. We were there the night before a... More 

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Contributor
18 reviews 18 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 17, 2015

Hard to get to off of highway to get to hotel. Not many options for the area but felt price was a little high for a Saturday night in January. Room was large and very clean. Has laundry for travelers which is very nice. Pool was closed for maintenance. Cookies and coffee and juice available all the time is a... More 

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Greensburg, Pennsylvania
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 19, 2014

We stayed here on our way to the Smokey Mountains and visiting the Hatfield and McCoy sites. After our first night, I asked the hotel desk clerk if we could change our reservation from two nights to one night. She said "fine--no problem." What she didn't tell me was I was going to have to pay for two nights anyway.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Pikeville, responded to this review

Dear Lexie2028, Thank you for providing feedback on your experience. I am however disappointed to read that issues regarding the smell in your room prevented you from fully enjoying your stay. We are also very sorry for the shortcomings, particularly with the unsatisfactory level of service. Please know that these are not the standards that we aim for, nor that... More 

Tallahassee, Florida
Top Contributor
72 reviews 72 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 25, 2014

We booked this online. Web did not show this motel is approximately 10 feet from the main highway in the front and has a railroad crossing, complete with bells and whistles, in the rear. A train comes by every two hours (+/-) all. day. and. night. Who builds a motel in this location? The beds were comfortable and very clean,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Pikeville, responded to this review

Dear Annatha, Thank you for taking the time to express your thoughts and concerns about your stay. It is good to know that you found our beds to be comfortable. However, I regret to know that the noise disturbances experienced prevented you from fully enjoying your stay with us. Your comments are instrumental for us to improve on what we... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014 via mobile

We have stayed here many times when visiting family. The service is great! If you have any issues, they take care of them right away. My advice would be to avoid the rooms on the road side unless you don't mind extremely loud traffic noise. Creek side has a train track but the trains run few and far between. The... More 

Was this review helpful? Yes 1
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