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Country Inn & Suites By Carlson, Paducah

#14 of 28 Hotels in Paducah
Certificate of Excellence
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145 Mcbride Lane, Paducah, KY 42001
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Country Inn & Suites By Carlson, Paducah
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Country Inn & Suites By Carlson, Paducah
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206 reviews from our community

Traveler rating
    100
    64
    25
    13
    4
See reviews for
81
48
13
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (56)
  • Jun-Aug only
    (58)
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    (57)
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    (35)
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Wautoma
Top Contributor
51 reviews 51 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The most cordial and polite lady checked us in the afternoon of April 3rd. She was very accommodating to our request regarding our room. The room was clean and well appointed. The breakfast area was kept cleaned and the food items were well stocked and fresh.

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 3 weeks ago

We traveled with family, including small children. Front desk check-in person was great. Upon returning from dinner, there was a policeman in lobby because of a problem (not sure what). he was there for quite some time. Had to walk thru the cops interview area several times just to get to room. Kids want to swim, pool was cold and... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Paducah, responded to this review

Please accept our sincere apologies for the disappointments you experienced during your stay. Usually this is not the standard of our service and we always strive to accommodate our guests in the most effective manner. We have noted your complaints regarding the disappointing service you received from the staff, and we are making the changes necessary to ensure that our... More 

Huntley, IL
Top Contributor
96 reviews 96 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Even though we have stayed here before, finding it was a bit hard. The area is loaded with restaurants and business. However once you get there you will be happy. Rooms are quiet, clean, and reasonable. And Trish at the front desk is great.

Was this review helpful? Yes 1
Crystal Lake, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed in three different Country Inn's on out trip to Florida and this one was in the worst condition. The desk chair made loud noises with every move. The club chair and carpet were stained. There was something wrong with either the lock or the card key. The keys only worked once or twice and then we had to... More 

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Paducah, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for your valuable feedback. More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Selected this hotel as it was listed as non-smoking and having free wifi. When we got to our room, there was a strong odor of air freshener trying to mask stale cigarettes. The next day, after waiting 15 minutes for someone to come behind the front desk to check us out, I mentioned the smell. She confessed that they actually... More 

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Paducah, responded to this review

Thank you for reaching out and writing your review. We apologize for the odor of your guest room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

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