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Candlewood Suites Paducah

2.0 of 5
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3940 Coleman Crossing Cir, Paducah, KY 42001
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1 room 1 guest
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Candlewood Suites Paducah
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82 Reviews from our TripAdvisor Community

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Traveler rating
    47
    17
    5
    10
    3
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22
15
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (29)
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Webb City, Missouri
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Decent place at a good price. If you want a resort destination or a place to wow the kids, try Disneyworld or Sandals. If you just want a clean, comfortable room with a refrigerator and a comfortable bed, this is a good choice. One of the desk clerks was a little rude, but the other was welcoming and courteous. I... More 

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Augusta
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 21, 2015

My husband stayed here for a few weeks while he was working in the Paducah area. I decided I would join him for a week, and I loved that I could bring our little dog. The kitchenette allowed us to eat in, and the room was comfortable. My only complaint was that it seemed a little less sound-proof than I... More 

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Benton, Tennessee
Level Contributor
215 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
2 of 5 stars Reviewed July 2, 2015

The price is better than their other family hotels. I have stayed at this branch outside of buffalo and now this location and doubt I will stay at another candlewood again. The costs are lower but they don't come with complimentary services like coffee or breakfast. I noticed the Wi-Fi is garbage and the covers were beyond replacing. A sad... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Paducah, responded to this review

Dear TheAppalachainRogue, Thank you so much for your review of our hotel. I appreciate your kind remarks about the nice and excellent staff at the hotel. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It is regrettable that you were disappointed withe the lack of complimentary breakfast, poor WIFI connection, room cleanliness... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 13, 2015 via mobile

The bed in the room was very uncomfortable but the room was quiet. Given a smoking room despite requesting non smoking, but it was not terrible. The hallway on that floor was though. The most concerning was the elevator! It was scary and the inspection certificate was expired, if we didn't have small children we would have taken the stairs... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Paducah, responded to this review

Dear LilTsMommy, Thank you for taking the time to write a review of our hotel. We do strive to improve in everything we do and all of the issues you described obviously do not meet our expectations let alone yours. I sincerely apologize for any inconvenience you may have experienced with the elevator and some aspects of our room accommodations.... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 7, 2015

This isn't the best location for a motel due to the close proximity to interstate 24. Even with reservations made well in advance, you can end up on the interstate side. The noise from the interstate at the third level window was absolutely ridiculous as the raised highway was just outside. If the air conditioner fan would have stayed on... More 

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Springfield, Missouri
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 14, 2015

Wonderful experience here. Clean spacious modern rooms. Nice to have the kitchenette if we were here for a longer stay. Staff was very helpful, even moved us to a room below a night worker so my husband could sleep. If I am ever in the area again I would stay here.

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

Many on staff are most welcoming and go out of thier way to make yoir short or extended stay comfortable. Very pleased with consistent personal attention and polite customer service. Staff had provided business accommodations including fax, print, mail, etc. Staff has also went above and beyond on a personal level for our children. The perk of free washers and... More 

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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 5, 2015

The hotel is actually a decent hotel but watch your credit card closely. Repeat charges WILL show up nightly. (Wish I could upload screenshots of our bank statement) Almost exactly a month to the day of when we checked out our credit card was charged $400. I called immediately and have been fighting for 2 weeks to get our money... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Paducah, responded to this review

Dear Kris L, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Flint, Michigan
2 reviews
5 of 5 stars Reviewed March 3, 2015

Ms. Katy was the epitome of Southern hospitality. We needed several things and she accommodated us with such pleasantness. She wouldn't receive a gift, but we sure wanted to give her something for going above and beyond our request. The rooms were nice too. Stainless steel fridge, microwave, and full size dishwasher. Nice king bed, tiled bathroom, and hardwood laminate... More 

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Lawrenceville, Georgia
Level Contributor
9 reviews
2 of 5 stars Reviewed January 3, 2015

Hotel is in reasonably good shape, a little worn around the edges, needs a thorough cleaning. However, the elevator seems as though it could fail at any minute. Also, 2nd night of our stay the folks in the room above allowed their kids to stomp around and make tremendous noise until 2AM. Floors & walls so thin that we could... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Paducah, responded to this review

Dear Tom B, We appreciate that you took the time to review our hotel. We give the utmost importance to your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. Please accept my sincere apology for the shortcomings you experienced during your stay and we regret you received hotel... More 

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