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Holiday Inn Express Fort Campbell-Oak Grove

2.5 of 5 12759 Fort Campbell Boulevard, Oak Grove, KY 42262
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Holiday Inn Express Fort Campbell-Oak Grove
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Holiday Inn Express Fort Campbell-Oak Grove
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30 reviews from our community

Traveler rating
    12
    14
    2
    1
    1
See reviews for
14
2
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Daytona Beach, Florida
1 review
4 of 5 stars Reviewed September 27, 2014

I checked in tonight about an hour ago so around 930 pm and was very shocked about how rude the front desk agent was very rude and unpleasant. I did not catch her name however she was more interested in the gentleman flirting with her than she was about doing her job. Also the uniforms at this hotel seem very... More 

Was this review helpful? Yes
Louis C, General Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

I am truly sorry for the rudeness of this staff member and her actions. I will address her. I am happy to see the rest of your stay was good. We look forward to your next visit with us. Louis Carroll More 

Tallahassee
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 25, 2014

Our second stay at this motel, each time after driving for 10 hours. Very nice place with pleasant friendly staff. Enjoyable afternoon free meal included sodas, hot dogs, potato salad, chips, water, Waffle House across the street and Denny's down the street. Highly recommended.

Was this review helpful? Yes
Louis C, General Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

Thank you for the kind post. Louis More 

1 review
2 of 5 stars Reviewed August 31, 2014

Rooms are smaller than you are used to do to a remodel but that wasn't that bad when me and my wife stayed at this location. Front desk staff are nice and helpful but the cleaning has a lot to work on. We left to go out and look around for about 3 hours and while we were out an... More 

Was this review helpful? Yes
Louis C, Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

I have spoken to this guest and we are truly sorry that an employee has done this. I have told them we are dealing with this employee. I have no clue why this employee did this and it is not the norm here at the property. Once again I am truly sorry for this issue and is inexcusable. All I... More 

Green Cove Springs, Florida
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 30, 2014

One night stay, room was set up well, had room for our daughter's rollaway bed. Good breakfast with fruit, milk, juices, yogurt, cereals, two types of sausage, plus tons of breads, pancakes etc. the pool is indoor but very light, many side doors to make it seem outdoors. Enjoyed our stay.

Was this review helpful? Yes
Louis C, Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

Thank you for the kind review of our property during your stay here. We are not perfect but we try our best to make all guest stays the best possible. Thank you again and we look forward to your next visit with us. Louis GM More 

Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 20, 2014

Watch your account after you leave. Was charged for an extra night. I noticed this after I left and did not receive an itemized bill before I left. Called hotel, was told they could not correct error without manager approval yet no manager on duty. Huge hassle and now I have to make time to "call back" when the manager... More 

Was this review helpful? Yes 1
Louis C, Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

I am truly sorry for the issue you had here at the property, we try our best to not ley these types of issues happen, and we can resolve them promptly once we are aware of them. Louis GM More 

O'Fallon, Missouri
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 4, 2014

My family stayed here on our way home from Panama City Beach. The hotel is just off the interstate and is very easy to find while traveling. The rooms are clean and the property is in very good shape. The air conditioner in our room had issues getting the room cool. Since we were just spending one night we dealt... More 

Was this review helpful? Yes
Louis C, Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

Thank you for the kind words. I am happy to see all went well. I am sorry about the A/C we will look to see if it needs a new one or freon. We look forward to yor next visit with us. Thank you for choosing to stay here. Louis GM More 

Rockville, Maryland
2 reviews
5 of 5 stars Reviewed July 28, 2014

i would like to take this opportunity to thank fidy at the front desk for helping us to get to our room right away after coming in from a 12 hour drive from maryland. this is our second time staying in this hotel as this is close to fort campbell where our son is stationed. being in the business and... More 

Was this review helpful? Yes
Louis C, Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

Thank you for the kind works about your stay here at the Holiday Inn Express in Oak Grove KY I do hope we see you again on your next visit in this area. Thank you again. Louis GM More 

Syracuse
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014 via mobile

The building was very nice and well-kept as was our room. Breakfast was great, also the pool was perfect temperature, not too hot, not too cold and my kids loved it. However when we asked the freckled girl at the desk (don't remember her name) for extra towels because there was none at the pool area, she was extremely rude... More 

Was this review helpful? Yes 2
Louis C, Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

Hello, I am glad to see your stay was nice, I am truly sorry for the attitude from the desk staff. I use your comments to better train the staff I do hope that your next visit in this area you will give us another try. I am here if you need to comment. 2704390022 or manager@fortcampbellhie.com Thank you for... More 

Cary
Top Contributor
50 reviews 50 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 19, 2014

Stopped late at night on a road trip. At 1am, woman at desk was pleasant. Brand new hotel still under construction but far enough along with no intrusions. Clean rooms and comfy beds. Breakfast was one of the better complimentary breakfasts I've had. Good selection including turkey sausage and fresh fruit. My husband enjoyed the cheese omelette. Fitness room with... More 

Was this review helpful? Yes
Louis C, Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

Thank you so much for the great review. I am pleased to see we took care of you. I value your comments as it helps me to better serve you and others in the future. We look forward to your next visit when you are in the area. Louis GM More 

Cameron
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 29, 2014

This hotel has the greatest staff of any hotel I have stayed at! Fidy is absolutely wonderful!!! I had checked into a different hotel that was not up to standard, and Fidy worked until she found me and my co-worker a room for the week! The free breakfast is great! The rooms are great! This is my hotel when I... More 

Was this review helpful? Yes 1
Louis C, General Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review

Thank you so much for the kind words about my staff. I am so happy that Fidy and the other took great care of you. We value your opinion about your stay and pleased it was great. We look forward to your next visit with us. Thanks for chosing The Holiday Inn Express Oak Grove KY Louis More 

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Additional Information about Holiday Inn Express Fort Campbell-Oak Grove

Address: 12759 Fort Campbell Boulevard, Oak Grove, KY 42262
Phone Number:
Location: United States > Kentucky > Oak Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Fort Campbell-Oak Grove 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Fort Campbell-Oak Grove Hotel Oak Grove
Holiday Inn Oak Grove
Oak Grove Holiday Inn

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