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Holiday Inn Express Nicholasville

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164 Imperial Way, Nicholasville, KY 40356
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Holiday Inn Express Nicholasville
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31 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Glasgow, Kentucky
Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My daughter had an AAU tournament over the Memorial Day weekend and rather than stay in a crowded area near the gym we stayed at this location. The staff was very nice and welcoming. The hotel was clean and had a fresh smell. We enjoyed a nice quiet weekend and were all well-rested each morning. The breakfast bar was very... More 

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North Carolina
Top Contributor
120 reviews 120 reviews
32 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We reserved a room for 2 nights to attend University of Kentucky Graduation. I reserved 2 queen beds for 4 guests. We arrived late (around 11 pm) and my daughter and husband were unloading the car and pilling our luggage onto a cart. Our keys were already prepared and we were given them, and headed to the elevator with our... More 

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Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

Dear Turningdoc, We really appriciate you taking the time to post a review! Your feedback means the world to us! We strive to provide the best for each and everyone of our guests, and through our guest's comments we can improve! I am very sorry to hear that your first room was not the correct room type. This may have... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I can tell you that when I first got there I was put in a room in front of the elevator by the front desk and after a couple of days the noise was out of control I talked to one manager and asked if I could move she said I will get back to you and she never did... More 

Was this review helpful? Yes
Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

Dear US Army, Thank you so much for taking the time to write a review!! We are so happy to hear from our guests! I have made sure that our front desk representatives make sure that they take care of our guests as quickly as possible. I am sorry we did not get you moved on the day that you... More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 weeks ago

I have only good things to say about all hotel staff as I have stayed at this location several times while in town. Everyone kind, polite and professional. The breakfast is good. The room always clean. I have never smelled smoke or a musty smell as one other guest stated actually smells nice. If I could find anything negative it... More 

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Kristyn J, Manager at Holiday Inn Express Nicholasville, responded to this review

Dear Gina H, Thank you so much for taking the time to post a review!! It really gives our entire staff a huge pat on the back and an extra pep in their step!! They love hearing that the job they are doing is appreciated by our guests!! I completely agree with the doors. It is something that I will... More 

Spencer, Indiana
Top Contributor
66 reviews 66 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 24, 2015

This hotel was perfect. It was clean and quiet with very friendly staff. Brandi was especially nice at the front desk. This hotel has a pool, fitness center, and business center. The breakfast was great!

Was this review helpful? Yes
Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

Dear Jason K, Thank you so much for your kind comments!! We are so happy to hear that you enjoyed your stay!! It makes our day to hear from our guests! We hope that the next time you visit Asbury University you will come and stay with us! Thank you, Kristyn Jennings General Manager Holiday Inn Express Lexington SW Nicholasville More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 18, 2015

I'm here with my husband on business and we'll be here for three weeks! We're nearing the end of week one and so far the staff has been wonderful, breakfast is the same everyday but you can't beat free! The pool is decent but I wish it was a little deeper than 4ft. Either way, the hotel is clean and... More 

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Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

Dear Heidi H, Thank you so much for writing a review!! I am so happy to hear that you have enjoyed your stay this far!!! We will be happy to do anything we can for you and your husband to ensure that your three weeks here are wonderful!! Please let us know if there is anything that we can do... More 

Columbus, Ohio
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 9, 2015

We have stayed here multiple times when we visit family. the King suite is perfect for having a "gathering" and room for grandkids to spend the night. Also has 2 TVs, so grandkids get one room and adults another! Heated pool is great too! All staff (from housekeeping to cafe) is always very friendly. Front desk is helpful and accomodating,... More 

Was this review helpful? Yes 1
Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

Dear Tom2Sheri1, Thank you so much for your wonderful review!!! We strive to make sure that our staff is there to assist our guest with anything they may need!! Everyone of our staff members truly cares about our guests! We have created a culture of genuine love and kindness! It is our mission for that to show through to our... More 

1 review
4 of 5 stars Reviewed February 2, 2015

Very good customer service, the only thing i wouldnt recommend is having the room by the elevator.... too noisy with people talking, laughing loud,waiting on elevator... i thought about switching but i managed... breakfast is always awesome good job hope you guys continue that.... should make room 114 into a storage room tho its really not a room for relaxation... More 

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Kristyn J, Manager at Holiday Inn Express Nicholasville, responded to this review

Dear Humpdoggusmc, Thank you so much for taking the time to post a review! We love to hear feedback from our guests! We are throwing around ideas for the noise in room 114. With it being so close to the elevator and lobby it can get a bit noisy at times. We want all of our guest to be able... More 

Santee, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

We really enjoyed our stay and the welcome we received when we checked was very friendly .The front desk and staff was awesome and helpful . We found our room very clean and everything was in order it was a great stay and recommend you stay as well.

Was this review helpful? Yes
Kristyn J, Front Office Manager at Holiday Inn Express Nicholasville, responded to this review

Thank you so much for taking the time to leave us a review, we really appreciate all guest feedback. We are very glad that you had such a wonderful stay with us. We strive to do our absolute best to make sure all our guests feel welcomed, and that we meet any and all needs they may have. Thank you... More 

Cincinnati
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 2, 2014

stayed at the Holiday Inn Express in Nicholasville, KY to attend a Garth Brooks concert in Lexington. 11 miles away from the concert, it was the closest available when I booked. Although the hotel I'm sure never has this many people stay at once (they were booked solid for 2 days) the staff was friendly and patient, always smiling. The... More 

Was this review helpful? Yes
Kristyn J, Front Office Manager at Holiday Inn Express Nicholasville, responded to this review

Dear Sandy M, Thank you so much for taking time and posting a review for us! We appreciate all feedback from our guests. I am so pleased that you enjoyed your stay with us despite being a little farther away from your venue that you anticipated. We did have a lot of people who came to check in all at... More 

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