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Holiday Inn Express Nicholasville

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164 Imperial Way, Nicholasville, KY 40356
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Holiday Inn Express Nicholasville
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69%
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Holiday Inn Express Nicholasville
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    36 Reviews from our TripAdvisor Community

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    9
    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (6)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (36)
    • Mar-May only
      (10)
    • Jun-Aug only
      (11)
    • Sep-Nov only
      (8)
    • Dec-Feb only
      (7)
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    Algonquin, Illinois
    1 review
    5 of 5 stars Reviewed 1 week ago

    Enjoyed our stay, very nice staff. One of the better free hotel breakfast I've had, food was fresh and dining area was very clean. Also enjoyed the free cookies at check in. Beds were comfortable and liked the options of soft or firm pillows.

    Was this review helpful? Yes
    Jamie B, General Manager at Holiday Inn Express Nicholasville, responded to this review

    Thank you for taking the time to review the hotel. We appreciate your business and we value your feedback. Our team strives to provide you with superior customer care and we look forward to your return. Jamie Blanton General Manager More 

    Lexington, Kentucky
    Level Contributor
    11 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    Stayed here for three weeknights the week after July 4th. Pros: The breakfast was pretty good, we really enjoyed the pool, the beds were comfortable, and the toiletries were Bath & Body Works. Cons: The air conditioner just couldn't get it right. I could set it to 65 and it would cool to 70. I could set it to 70... More 

    Was this review helpful? Yes
    Jamie B, General Manager at Holiday Inn Express Nicholasville, responded to this review

    Thank you for reviewing your recent stay. I apologize for the inconveniences you experienced during your stay. I assure you this is not typical of the service we provide. We would like you to give us another chance to provide you superior customer care. Please do not hesitate to contact me directly at (859)885-8080 so that I may further assist... More 

    Nashville, Tennessee
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    We stayed here for one night during an event at Asbury University. It was a good location as it's not far from Asbury, or from Lexington. The hotel was very clean and modern. The hotel staff was very friendly. Liked having free wi-fi. The bed was comfy, and the room was spacious. Parking was easy. We didn't try the breakfast... More 

    Was this review helpful? Yes
    Jamie B, General Manager at Holiday Inn Express Nicholasville, responded to this review

    Thank you for reviewing the hotel stay. We thank you for your patronage and we look forward to your return. Our staff appreciates the lovely compliments you placed on Trip Advisor. If we can be of further assistance please do not hesitate to contact us! Thank you, Jamie Blanton General Manager More 

    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed June 18, 2015

    My husband and I stayed here for 5 nights. My husband had a class all week in Wilmore, and I tagged along. I am a clean freak, so it was really important to me that we chose a clean hotel for our stay. It definitely met my standards! The bathrooms were very nice, the sheets always clean, and our room... More 

    Was this review helpful? Yes
    Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

    Thank you for your positive review! We appreciate your business and we look forward to your return and another chance to provide you Excellent Customer Service. Thank you, Jamie Blanton General Manager More 

    Union Grove, United States
    Level Contributor
    4 reviews
    3 hotel reviews
    5 of 5 stars Reviewed June 3, 2015

    Stayed at this hotel on 05-29-2015. Was very happy with the cleanliness of the hotel lobby, common areas, and my room. Was also impressed with the helpful, friendly staff. Plus the best complementary hotel breakfast I've ever experienced with a great selection of fresh, hot items.

    Was this review helpful? Yes
    Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

    Dear John H, We want to take the time out to thank you personally for writing a review and letting us know how we are doing. Here at this location we strive for excellence and I am pleased to hear that you enjoyed your stay and were impressed with the quality of our hotel and staff !!! We always aim... More 

    Glasgow, Kentucky
    Level Contributor
    17 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed May 30, 2015

    My daughter had an AAU tournament over the Memorial Day weekend and rather than stay in a crowded area near the gym we stayed at this location. The staff was very nice and welcoming. The hotel was clean and had a fresh smell. We enjoyed a nice quiet weekend and were all well-rested each morning. The breakfast bar was very... More 

    Was this review helpful? Yes
    Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

    Dear ConfederateMike, Thank you so much for your wonderful comments about out hotel!! We enjoy hearing from our guests! It puts a smile on each staff members face to know that we provided you with a great stay! I am so glad you chose to stay with us for the AAU Tournament! I hope the tournament went well and you... More 

    North Carolina
    Level Contributor
    121 reviews
    32 hotel reviews
    common_n_hotel_reviews_1bd8 104 helpful votes
    3 of 5 stars Reviewed May 20, 2015

    We reserved a room for 2 nights to attend University of Kentucky Graduation. I reserved 2 queen beds for 4 guests. We arrived late (around 11 pm) and my daughter and husband were unloading the car and pilling our luggage onto a cart. Our keys were already prepared and we were given them, and headed to the elevator with our... More 

    Was this review helpful? Yes
    Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

    Dear Turningdoc, We really appriciate you taking the time to post a review! Your feedback means the world to us! We strive to provide the best for each and everyone of our guests, and through our guest's comments we can improve! I am very sorry to hear that your first room was not the correct room type. This may have... More 

    1 review
    3 of 5 stars Reviewed May 16, 2015 via mobile

    I can tell you that when I first got there I was put in a room in front of the elevator by the front desk and after a couple of days the noise was out of control I talked to one manager and asked if I could move she said I will get back to you and she never did... More 

    Was this review helpful? Yes
    Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

    Dear US Army, Thank you so much for taking the time to write a review!! We are so happy to hear from our guests! I have made sure that our front desk representatives make sure that they take care of our guests as quickly as possible. I am sorry we did not get you moved on the day that you... More 

    A TripAdvisor Member
    4 of 5 stars Reviewed April 29, 2015

    I have only good things to say about all hotel staff as I have stayed at this location several times while in town. Everyone kind, polite and professional. The breakfast is good. The room always clean. I have never smelled smoke or a musty smell as one other guest stated actually smells nice. If I could find anything negative it... More 

    Was this review helpful? Yes
    Kristyn J, Manager at Holiday Inn Express Nicholasville, responded to this review

    Dear Gina H, Thank you so much for taking the time to post a review!! It really gives our entire staff a huge pat on the back and an extra pep in their step!! They love hearing that the job they are doing is appreciated by our guests!! I completely agree with the doors. It is something that I will... More 

    Spencer, Indiana
    Level Contributor
    70 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    5 of 5 stars Reviewed April 24, 2015

    This hotel was perfect. It was clean and quiet with very friendly staff. Brandi was especially nice at the front desk. This hotel has a pool, fitness center, and business center. The breakfast was great!

    Was this review helpful? Yes
    Kristyn J, General Manager at Holiday Inn Express Nicholasville, responded to this review

    Dear Jason K, Thank you so much for your kind comments!! We are so happy to hear that you enjoyed your stay!! It makes our day to hear from our guests! We hope that the next time you visit Asbury University you will come and stay with us! Thank you, Kristyn Jennings General Manager Holiday Inn Express Lexington SW Nicholasville More 

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