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Comfort Suites

Certificate of Excellence
2.0 of 5
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420 Riverboat Row, Newport, KY 41071
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Comfort Suites
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Ranked #1 of 4 Hotels in Newport
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 11, 2015
Stephanie C Evansville, Indiana
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195 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites
See the most recent reviews
Evansville, Indiana
Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 11, 2015

We stayed here over the Christmas holiday and had a very pleasant experience. Getting back and forth between Cincinnati and the hotel is very convenient via I-475. The hotel is easy to find and having covered parking is a plus. The room was very spacious and I particularly appreciated having a mini-fridge and microwave. The view of the riverfront and... More 

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Mason
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2015

The staff was very friendly and attentive. Our room was comfortable and spacious. The location was convenient for our visit to Newport on the Levee. The breakfast that was included was surprising. Biscuits & Gravy, waffles, scrambled eggs, cold cereals, etcetera. The only downside was the limited parking.

Was this review helpful? Yes 1
Indianapolis
Top Contributor
59 reviews 59 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 31, 2014

We stayed here because we thought we were going to go to the aquarium the next day. We did change those plans, but the hotel was very convenient for that. You could probably walk along the river to the aquarium in ten or fifteen minutes, or it was just a straight shot to the parking garage. Also very convenient to... More 

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Comfort S, Director of Sales at Comfort Suites, responded to this review

Dear Guest, Thank you for your kind review of Comfort Suites- Riverfront in Newport. We are located only 3.5 blocks from the Newport Levee which host the Newport Aquarium. We are also just minutes from downtown Cincinnati. We are happy to hear that you enjoyed your rooms. Each of our rooms do have a living room area with a sofa.... More 

Las Vegas, Nevada
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 5, 2014

We went to Cincinnati for a concert and stayed here at the Comfort Suites, which was less than a 15 minute drive from the theatre. The staff was very friendly and informative of the area. The hotel was amazing. It was very clean, quiet, and very close to a lot of restaurants. We had a great stay, and would chooses... More 

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Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Guest, Comfort Suites Riverfront in Newport, KY, is happy to hear that you enjoyed your hotel room and found it pleasant. Thank you for your kind words about our staff as they strive each day to ensure our guest have a wonderful stay. It is great to know that you enjoyed your concert, as Cincinnati and Northern Kentucky offer... More 

Ashford, United Kingdom
1 review
4 of 5 stars Reviewed October 28, 2014

My wife and I travelled from the UK to watch a Bengals game and was looking for accommodation that was reasonably priced and close to the stadium. The comfort suites in Newport did not disappoint. Our room was extremely comfortable and very clean. You get a choice of pillows and there is plenty of space for clothes. The staff were... More 

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Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Bengals Fans, Thank you for your upbeat review of Comfort Suites Riverfront. It sounds like you really enjoyed our location close to the Paul Brown Stadium! We are delighted you found the selection of amenities in your room pleasing as well. We do have some partnerships with restaurants nearby and are glad to hear that you took advantage of... More 

Arizona
Top Contributor
136 reviews 136 reviews
54 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 19, 2014

Stayed here for a few days before a Cincinnati Bengals game. Although this is across the river from the stadium, that really isn't a problem and the prices were better than near the stadium/city. The room is a mini-suite but had everything we needed including free wi-fi. Also the typical Choice Hotels free breakfast every morning. This is also very... More 

Was this review helpful? Yes 1
Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Guest, GREAT! We are glad that you found our hotel very centrally located and you were able to enjoy the Cincinnati Zoo and the Bengals Football. Yes, we are only 5 minutes from the Cincinnati Bengals – Paul Brown Stadium. There is a Southbank Trolley that runs every day and is very convenient for our guest to ride on... More 

Sevier County, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2014

My husband and I had to travel to Cincinnati Childrens Hospital with our 16 yr old daughter who has really had a tough year. We had never been to upper Ky or OH before and it made me a little anxious looking for the safest, most well rounded place for us to stay. especially when your child is in having... More 

Was this review helpful? Yes 1
Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Guest, We are very happy to hear that your stay was comfortable during your visit to Cincinnati Children’s Hospital. Thank you for your kind review about our hotel and our staff. Understanding that if were not for unfortunate circumstances, you would not need to come to Northern Kentucky we take that you chose us during your family needs very... More 

Toledo, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

We stayed here on a Saturday night for an overnight getaway to Newport. We arrived around 1:00, which was early and before the posted check in time at 4:00. The lobby was packed! There was a bus parked outside so I think most of the people in the lobby were with the bus. There was only one person checking everyone... More 

Was this review helpful? Yes 1
Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Guest, We are thrilled that you enjoyed our two room Presidential River View Suite. It is larger than two of our rooms put together! Thank you for your kind comments about your arrival experience and our hotel. The staff of Comfort Suites Newport also thanks you for your patience as we tried to accommodate our individual guest as a... More 

Atlanta, Georgia
Contributor
17 reviews 17 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 11, 2014

It took us over 45 minutes to check in to this hotel at 4:45pm. The room was paid in full at the time of booking, and there was only one person ahead of me in line. The checkin chaos was unacceptable. The hotel was having some kind of housekeeping crisis, other guest said they have been waiting in the lobby... More 

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Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Guest, Comfort Suites Newport, KY thanks you for your stay in August. We apologize for all the inconvenience you suffered during your arrival time at our hotel. It is not our desire to have any quest delayed during their check in process. We are happy that you found our hotel clean and was able to enjoy your view of... More 

Muncie, Indiana
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2014

Wanted to stay outside of Cincinnati and this worked out great. Visiting Newport Aquarium and Reds game. Hotel perfectly located for both. $1 shuttle picks up right behind hotel every 15 min. That was so convenient! Front desk staff were friendly and helpful. Room had view of river, clean and well decorated. Breakfast was included and--typical but good. Within walking... More 

Was this review helpful? Yes 2
Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Guest, Thank you for your review of Comfort Suites Riverfront. We are happy to hear that you enjoyed your River View Room and the location of our hotel which sits on the banks of the Ohio River in Newport. We welcome you back to enjoy Northern Kentucky once again. More 

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