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All 4 Newport hotels

Comfort Suites

2.0 of 5 Hotel   |   420 Riverboat Row, Newport, KY 41071
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76%
Ranked #1 of 4 hotels in Newport
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
n2n8ture Little Rock, Arkansas
  • Reviews (170)
  • Photos (47)
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170 people have reviewed this hotel

Traveler rating
    51
    73
    33
    7
    6
See reviews for
48
53
9
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Little Rock, Arkansas
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very clean hotel - lobby, hallways, public areas, parking lot, and guest rooms. Staff was friendly and knowledgeable of the area and helpful in providing information on restaurants, attractions, and public transportation. Hotel is conveniently located to the Riverfront Area and downtown Cincinnati and provides easy access to area attractions. Trolley stop located just out the rear door of the... More

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Attleboro, MA
Contributor
20 reviews 20 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We selected this hotel for our annual Red Sox trip due to the price/location. We requested early check-in and we were able to get a room. However, the first room we were given they had just shampooed/washed the carpets and they were still wet, which we didn’t realize until we took our shoes off! Called the front desk and they... More

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Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Guest, Thank you for your review of Comfort Suites Newport, KY. We are glad to see that you enjoyed the local attractions that are within a very reasonable distance from our hotel. With several inexpensive transportation options as well as walking via the pedestrian bridges our guest can enjoy so much of what Northern Kentucky water front has to... More

Seattle, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

First room had A/C unit which smelled moldy and room felt damp. Front desk switched us to another room with better A/C but floor was filthy. Stocking feet literally stuck to carpet and were black after walking around room. Unfortunate because location is great.

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Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Guest, Comfort Suites Riverfront in Newport, KY apologizes for the inconveniences you had to endure during your stay. We recently had our carpets cleaned by a professional company and regret that it was not dry in time for your arrival. It is great to see that you enjoyed our location that is close to Newport Levee and sits on... More

Vienna, West Virginia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel due to Trip Advisor reviews. Staff was very friendly and we spoke to everyone from the front desk to the maid to the maintenance workers. We noticed that the bathroom faucet was leaking and that hot water was not coming out but a call had already been placed and it was fixed promptly. We had a view... More

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ann arbor
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The location of this hotel is great, and the front desk was able to give us excellent directions to restaurants and the aquarium. However, we arrived at 5:45 and our room wasn't ready! Also, while we were waiting in the lobby, two employees walked through, loudly arguing, and slammed the office door. Not sure what was going on, but it... More

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Tabitha M, Director of Sales at Comfort Suites, responded to this review

It is our sincere goal that every guest has a perfect experience at our hotel. However, sometimes things do happen that cause a disruption in our goals. We had a unfortunate incident with a member in our housekeeping department that regretfully spilled over into the public areas of the hotel and also caused a delay in having our rooms ready.... More

Waverly, Tennessee
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Rooms nice sized. Staff friendly. Decent hotel close to everything. Duct work on all floors.Breakfast OK. Fridge needed replaced. Neighborhood ok, not greatest but still can't complain for what we got

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Houston, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here one night for a quick trip passing through and we really enjoyed this hotel. The location is within walking distance of a shopping square with lots of places to eat, stores, and an aquarium. A little further away is the BB Riverboats and jut over the bridge over the Ohio is Great American Ballpark. Area seemed safe... More

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Tabitha M, Director of Sales at Comfort Suites, responded to this review

Dear Guest, The staff of Comfort Suites Newport are happy that you enjoyed our location on the banks of the Ohio River. With the Newport Levee only 3 blocks from the hotel, it is such an ideal location. The Newport Levee is a restaurant and entertainment complex. Axis Bowling Alley, The Comedy Club, Newport Aquarium are a few of the... More

Huntington, West Virginia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our go-to hotel for visiting the Cincinnati area. It's close to Newport on the Levy, Newport Aquarium, lots of restaurants, parking is free, and is only a $1 trip on the Southgate Shuttle away from Cincinnati. There's really no beating its location and being able to park our car and just walk or take the shuttle everywhere is... More

Was this review helpful? Yes 1
Choctaw, Oklahoma
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is very nice. The free breakfast is perfectly adequate, with a lovely view of the Ohio River from the breakfast room. The staff is friendly and helpful. They gave me several good suggestions of places to eat and things to do for entertainment. It's also very convenient to downtown Cincinnati. Next time I stay at this hotel, I'll... More

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Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel from out of state due to its proximity to a concert venue and its river-front location. Upon arrival I could not have been more pleased. The lobby was small but very clean and tidy. The front desk staff (and actually all staff members I encountered) were absolutely beyond welcoming and helpful. And our room was ready... More

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Additional Information about Comfort Suites

Address: 420 Riverboat Row, Newport, KY 41071
Phone Number:
Location: United States > Kentucky > Newport
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
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Also Known As:
Comfort Hotel Newport
Comfort Suites Newport
Newport Comfort Suites

47 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Class
Number of rooms
124

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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