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All 9 Murray hotels

Hampton Inn & Suites Murray

2.5 of 5 Hotel   |   1415 Lowes Drive, Murray, KY 42071
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Ranked #2 of 9 hotels in Murray
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
3 of 5 stars reviewed 6 days ago
Elmer H Northern Kentucky, United States
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123 people have reviewed this hotel

Traveler rating
    72
    36
    7
    3
    5
See reviews for
58
13
1
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Sidney, Ohio
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Do not use this hotel for a group stay. We sent the contract back to the manager for minor changes and he changed the date. Luckily we caught it two week ahead of our stay. It would have been a disaster for our business if we hadn't. Assuming that we would cancel some rooms, he overbooked the night and tried... More

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Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

Dear Anna R: Please accept my apology for your experience at our property last September! Since my arrival in March, the staff has handled 5 large groups that required close coordination with a central contact and we managed them flawlessly. It is my sincere hope that your company will give us another chance to serve your lodging needs in Murray.... More

Northern Kentucky, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Less than two weeks before this experience, we stayed at this same hotel. However, that stay was not during a "maximum capacity weekend". It is unforgivably distasteful that Hampton takes advantage of fluctuating rates during these types of weekends. Less than two weeks ago, we were provided our United States Government rate; however, because the local college was experiencing "Move-In"... More

Review collected in partnership with Hampton

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Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

Dear Elmer H: I'm truly sorry that we let you down during your recent stay. We should have appropriate staffing at maximum capacity and I will ensure that we do moving forward. Please know that our U.S. Government rate is offered to current fulltime employees and contractors however the number of rooms is always limited. We also have a Military... More

Nashville
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We frequently stay in Murray as my in-laws are close by. We typically stay at the Holiday Inn Express, but as Hilton Gold members we opted to consider staying at the Hampton regularly over the Holiday Inn. Overall we were very satisfied with our stay. The room was immaculate, front desk was friendly, location was great, typical Hampton quality. If... More

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Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

Thanks very much for your review! I'm sorry you were not fully satisfied with our Breakfast service. We always staff additional personnel when we know it is warranted and fell short on this day. When you return, you will notice big changes as we transition to Hampton's Perfect Mix Lobby this fall! More

Martin, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed overnight at the Hampton Inn in Murray, Ky. to attend an athletic event at the University. We were just across the street from the event facility. The staff were extremely helpful and accommodating with us. Would recommend to others...We will return in the future.

Review collected in partnership with Hampton

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Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

It was so nice to hear your comments; I bet you were here for Hoopalooza! So many Alumni-Athletes and Coaches to meet. Regardless, we certainly appreciate your sharing your experience and look forward to hosting you again! More

Kentucky
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In for niece's wedding. very helpful staff. clean well thought out room. good shower. breakfast good for hotel stay. quiet. went to college in Murray. remember when this property was a cow pasture. time flys.......

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Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

We are so glad to know that Murray Alumni are staying with us! I hope you noticed the shadowboxes in the Lobby with various uniforms and such; we will be adding much more this fall when we renovate and trust you will notice when you return. Thanks for letting us know you enjoyed your stay! More

Franklin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

First time staying at this particular Hampton and was very pleased with the accommodations. Very nice staff. Quiet rooms that are up to date providing a restful night. Nice continental breakfast. Easy check in and checkout.

Review collected in partnership with Hampton

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Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

Thanks for letting us know how much you enjoyed your stay! We look forward to hosting you again when your travels bring you back to Murray. More

Columbus, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very nice stay while visiting the Murray State University campus for my daughter's college visit. It is right within walking distance from the University which made it extremely convenient. I am glad they are there as we will be visiting quite frequently as my daughter decided to play soccer for Murray State and that will be where... More

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Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

Thanks very much for sharing your experience! Our staff is delighted to know that we achieved our goal with another guest in providing top quality accommodations and knowing of your intent to return. We look forward to hosting you and your Family again! More

Florissant, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Although it is sometimes hard to get a reservation because Murray is a college town, this is the best place to stay in or around Murray. You have to make your reservation in advance. The only thing that i don't like is that the pool is indoors. They do have a couple chairs outside the pool area to catch some... More

Review collected in partnership with Hampton

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Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

Thanks, Janice! We very much appreciate your taking the time to Review us. I'm glad you found the patio off the pool for some rays; I wish we could have indoor AND outdoor pools! When your travels bring you back to Murray, I trust you will come stay with us again! More

Georgetown, Kentucky
Top Contributor
107 reviews 107 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 21, 2014

The Hampton Inn and Suites Murray is a typical Hampton--- friendly staff, well kept building and grounds, clean rooms. The only drawback was the down bedding which I asked the desk clerk about on check-in. He assured me that there were no down pillows or other bedding in the room. One bed had all down, the other all non-allergenic. Close... More

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Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

We think it is a huge compliment that you were otherwise satisfied with your stay; our staff mistake notwithstanding! Thank you very much for sharing your review. We certainly hope you will stay with us again when in Murray - No feather pillows then! More

Michigan City, United States
1 review
5 of 5 stars Reviewed July 18, 2014

In the past year, we've stayed here 4 times and we've had very few issues. We tried to stay somewhere else this last trip but returned here. The employees are always great! The breakfast seems to be enjoyed by most and if they don't have it, they'll look for it. Wish there was a hot tub but otherwise we love... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve A, General Manager at Hampton Inn & Suites Murray, responded to this review

Thanks, Hidi S for the review of your recent stay in Murray! Our Staff is delighted that you have returned so many times when you could have stayed elsewhere. We are trying to make our Hotel a Home away from Home for everybody and you gave us an awesome boost. Thanks again - we hope to see you next year! More

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Additional Information about Hampton Inn & Suites Murray

Address: 1415 Lowes Drive, Murray, KY 42071
Phone Number:
Location: United States > Kentucky > Murray
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Murray 2.5*
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Also Known As:
Hampton Inn Murray
Murray Hampton Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Number of rooms
72

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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