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Holiday Inn Express Hotel & Suites Murray

2.5 of 5 1504 North 12th Street, HWY 641 North, Murray, KY 42071
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Holiday Inn Express Hotel & Suites Murray
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Holiday Inn Express Hotel & Suites Murray
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67 reviews from our community

Traveler rating
    31
    16
    11
    3
    6
See reviews for
21
6
6
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nashville
Top Contributor
160 reviews 160 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

After calling on a Wednesday to verify with the manager that our reservation was for a non-smoking room, we arrived the following Friday and were greeted in our room with the overwhelming smell of smoke. Of course, no non-smoking rooms available and all the other hotels were full. The hotel offered $15 discount for our trouble; hardly worth the inconvenience.... More 

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Jamestown, Kentucky
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I had the opportunity to visit Murray, Kentucky on a business trip and stayed at this very convenient & clean hotel. My room was ready upon my arrival, check in went very smoothly and my room was very clean and comfortable. This hotel was close to shopping, many restaurants etc. Good hotel for a business trip or for a family... More 

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Fredericksburg, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 7, 2014

I was in Murray KY. for training at a near by company for 4 days, so we booked rooms at the Holiday Inn Express. The entire hotel was very, very clean, rooms were excellent, pool & hot tub was in very good condition and always plenty of towels. The Hotel had a great Breakfast each morning , with everything to... More 

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Bloomington, Indiana
Contributor
16 reviews 16 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 26, 2014

Stayed here while in town to watch college athletic event, just overnight. There are only a couple of hotels in this town that get good reviews, and this is one of them. We rented 2 rooms, one with a fold-out sofa for extra room. Happily, the rooms were right across from one another, which isn't always the case when we... More 

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Bozeman, Montana
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 9, 2014

Finally, after a string of less then good experiences, a decent nights sleep. The Holiday Inn Express is well kept and clean. The staff was very friendly and the breakfast, while nothing greeat, was at least decent given it's a hotel breakfast. Murray itself is a nice little college town in the middle of farming land. Very picturesque. I'd come... More 

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thnnessee
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 27, 2014

While I see a number of positive reviews of this property, I must assume they were written by leisure and not business travelers. During the evening while in the middle of my office work online, I noticed the internet service slowing to a crawl and finally all but stopping. It was impossible to continue working. A call to the front... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Dear sharpevedtraveler, Thank you for taking the time to review our property. Our hotel is committed to providing our guests with the highest quality services and facilities. I sincerely apologize for the problems you may have experienced during your stay due to the internet connection. Your comments are important to the success of our organization as we rely on you... More 

Freeburg, Illinois
Top Contributor
74 reviews 74 reviews
22 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed July 30, 2014

The room was clean. Like the big bathroom. Vanity is in bathroom but there are plenty of mirrors in room. Beds are comfortable. Room 209 has a view of a/c. Breakfast had several hit items. The ham could have been a little hotter. They didn't have pancakes or waffles. Great cinnamon rolls. Pool was nice.

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Marshalltown
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 25, 2014

Front desk attendant very uncooperative and unhelpful. I have been traveling for 28 years on a weekly basis and this is the worst that I have experienced. The hotel itself is clean and easily accessible , but their customer service is horrible.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Dear Diana Y, Thank you for providing feedback on your recent stay. While we are pleased that you found our hotel clean and easily accessible, it is regrettable to read that the level of service you received was not up to par. We would like to discuss your experience in further details, which is why we have sent you a... More 

Mattoon, Illinois
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 12, 2013

We are a family with two small kids and we booked a Queen "Studio" room. I was happy with the hotel and the room, but there were a few things that I didn't like. First of all, the hotel staff was pleasant and the location is GREAT if you are in town for a Murray State game! Our Studio room... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

We love staying at the Holiday Inn Express, Murray, KY when we are visiting our daughter who attends Murray State University. It is a very clean, updated hotel. The rooms are beautiful. The beds are very comfortable. The staff is always very friendly and helpful. The breakfast that is offered in the morning has a wide variety to choose from... More 

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Additional Information about Holiday Inn Express Hotel & Suites Murray

Address: 1504 North 12th Street, HWY 641 North, Murray, KY 42071
Phone Number:
Location: United States > Kentucky > Murray
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Murray 2.5*
Number of rooms: 37
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Also Known As:
Holiday Inn Express Hotel And Suites Murray
Holiday Inn Murray
Murray Holiday Inn

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