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Holiday Inn Express Hotel & Suites Murray

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1504 North 12th Street, HWY 641 North, Murray, KY 42071
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Holiday Inn Express Hotel & Suites Murray
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Holiday Inn Express Hotel & Suites Murray
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74 reviews from our community

Traveler rating
    35
    19
    11
    3
    6
See reviews for
21
7
6
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Seymour, Indiana
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff was really helpful and nice. They were really attentive and smiled when they saw you. The beds were comfortable and the wifi worked well. The cable had some issues but that probably was not their fault. The room was clean enough. I would have given this hotel a 5 if the bathroom had been a bit cleaner. The... More 

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Michigan
Top Contributor
64 reviews 64 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had a number of hotels from which to choose for my week long business travel to Murray, Kentucky. I wasn't looking for luxury. I was looking for clean, quiet and comfortable, and this hotel fits the bill. This hotel was constructed sometime in the early 2000s, but you'd think it was built last year. The hotel is very clean... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Thank you so much for your great review, we take pride in our rooms and hotel. We look forward to seeing you in the near future. Thank you! More 

Kentucky
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Without a doubt, stay here if traveling to Murray Kentucky. Super breakfast. Had an cheese omelet for breakfast. Room was super clean. Water pressure a little low. It will beat anything else in town! You will like it.

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Thank you so much for your review, we take pride in our hotel! I am so glad you liked the omlets and I am sorry to hear the water pressure wasn't up to par, I will be looking into that! We hope to see you in the near future. Thank you. More 

Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice clean Holiday Inn Suites. They provide a nice breakfast buffet in the lobby. The food is good and the eating area is very clean. I've stayed at this Holiday Inn Suites on numerous occasions. They are very consistent with their cleanliness and overall quality of the staff and hotel. I will stay at this Holiday Inn... More 

Was this review helpful? Yes 1
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Thank you for taking the time to review our property! We appreciate all reviews, we look forward to seeing you in the near future! Thank you! More 

Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 21, 2015

Hotel was very clean and we'll groomed. Room was nice and fresh. The location is just outside the action of this little college town. Murray is a great place to stop and rest. Nice theater and a snow cone stand!

Was this review helpful? Yes 1
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lauren Kelly More 

Madison, Indiana
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 15, 2015

I stayed at this hotel about 2 years ago and had some problems with trash in my room upon check in. I'm happy to report no issues this time, My room was fresh and clean. WIFI work well at night. Breakfast is OK. From this hotel it is easy to get to shopping, restaurants, and the college. I will be... More 

Was this review helpful? Yes 1
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

I would like to thank you for giving us a 2nd chance. We take pride in our hotel and want to make sure every guest is happy. We would love to have you come back and stay with us again, if we ever fall below your standards, please do not hesitate to let me know. Thank you, Lauren Kelly More 

Henderson, Kentucky, United States
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 15, 2015

The staff always makes sure that my stay is restful and relaxing. They go out of their way not to bother me. They leave me alone till I'm ready to check out. Their computer area is useful when I need additional help with mine. You can't go wrong here.

Was this review helpful? Yes 1
Holiday Inn E, Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Stephan H, Thank you for the kind words. We are very happy you enjoy your stay with us. We try to make it feel like home away from home each time you step through the doors. We look forward to seeing you again. Justin More 

Nashville
Top Contributor
182 reviews 182 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed December 13, 2014

After calling on a Wednesday to verify with the manager that our reservation was for a non-smoking room, we arrived the following Friday and were greeted in our room with the overwhelming smell of smoke. Of course, no non-smoking rooms available and all the other hotels were full. The hotel offered $15 discount for our trouble; hardly worth the inconvenience.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Dear Gr8TravelerTN, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to room allocation. Please... More 

Jamestown, Kentucky
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 10, 2014

I had the opportunity to visit Murray, Kentucky on a business trip and stayed at this very convenient & clean hotel. My room was ready upon my arrival, check in went very smoothly and my room was very clean and comfortable. This hotel was close to shopping, many restaurants etc. Good hotel for a business trip or for a family... More 

Was this review helpful? Yes
Holiday Inn E, Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Janette528, Thank You for the kind words about your stay with our hotel. We pride ourselves on great customer service and cleanliness. We certainly look forward to seeing you again in the future. Justin More 

Fredericksburg, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 7, 2014

I was in Murray KY. for training at a near by company for 4 days, so we booked rooms at the Holiday Inn Express. The entire hotel was very, very clean, rooms were excellent, pool & hot tub was in very good condition and always plenty of towels. The Hotel had a great Breakfast each morning , with everything to... More 

Was this review helpful? Yes
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