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All 9 Murray hotels

Holiday Inn Express Hotel & Suites Murray

2.5 of 5 Hotel   |   1504 North 12th Street, HWY 641 North, Murray, KY 42071
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72%
Ranked #3 of 9 hotels in Murray
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed November 12, 2013
Christen F Mattoon, Illinois
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59 people have reviewed this hotel

Traveler rating
    29
    13
    10
    3
    4
See reviews for
19
6
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Mattoon, Illinois
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 12, 2013

We are a family with two small kids and we booked a Queen "Studio" room. I was happy with the hotel and the room, but there were a few things that I didn't like. First of all, the hotel staff was pleasant and the location is GREAT if you are in town for a Murray State game! Our Studio room... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

We love staying at the Holiday Inn Express, Murray, KY when we are visiting our daughter who attends Murray State University. It is a very clean, updated hotel. The rooms are beautiful. The beds are very comfortable. The staff is always very friendly and helpful. The breakfast that is offered in the morning has a wide variety to choose from... More

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Corinth
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 3, 2013

This is a very nice motel, large rooms, and excellent breakfast choices. The wifi was tricky to access, but eventually it worked. There is a nice restaurant across the highway which is convenient. Our room was next to the elevator, which made us worry about noise, but we never heard it or any other sounds---a very quiet place.

Was this review helpful? Yes 1
Tucson, Arizona, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2013

There were three of us who sopped in Murray to drop off my trailer at Hannigan Motor Sports. IT was late and we wanted to stay in a Holiday and there was one right up from the shop. We got in there late and by the time we unloaded our stuff we didn't feel like going out for dinner. My... More

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Miamisburg, OH
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 18, 2013

My stay was mixed. I had requested a top floor. Upon arrival I was told that the top floor was not available. I was placed on the first floor. Unfortunately, this room was next to the breakfast preparation room so we were awakened around 5 AM every day for five days. While this was not the fault of the breakfast... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Dear weathernut9, Thank you for your feedback. It was good to read you found the clean rooms and breakfast choices commendable. Our hotel makes every effort to honor requests, unfortunately there are times when requests are unable to be accommodated due to varying circumstances. I'm sorry the hotel was unable to honor your request and your stay was negatively impacted... More

Sevierville, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 2, 2013

We have stayed here several times, but I believe it is time to upgrade the furnishes and carpets. Carpets are starting to smell of mold. Service was good and breakfast ok. Probably will stay at the competition till updating is done.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Dear Tapperjon, Thank you for your candid review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for letting you down on some aspects of your stay. I have taken note of your valuable comments and we will use these to monitor and improve the quality of product we offer... More

Madison, Indiana
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 20, 2013

Once inside my room, first look to be OK, then I noticed 3 peanut M&Ms on the floor under the coffee table, then found a cheese cracker under a desk. it was taken care of, but if they missed these, what else was missed. Monday night plate full of cookies in the lobby, Tuesday night maybe 6 cookies, Wednesday no... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Dear dad2525, We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your thoughts,... More

Henderson, Kentucky, United States
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 24, 2013

When I arrive here the staff is always ready, they know that my day has been a long one. They are always very friendly and understanding if any problem arises, with my arrival time. They know when I'm here and lets me have a restful and relaxing stay, I always look forward to the time I spend with Justin, manager,... More

Was this review helpful? Yes 1
Clinton, Iowa
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2013

Stayed here twice in a month. First time was by myself for 4 days and everything was good except the hot tub. It was dirty and foamy and needed a good cleaning. Complained to the front desk and was told they would look into it. The second stay 2 weeks later was with my family for 3 days. The rooms... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Dear FerChitsNGiggles, Thank you so much for your review of our hotel. I am pleased that you found the breakfast served to be adequate and you found our staff to be friendly. I apologize that there were mishaps in the maintenance levels on site. We take all reviews negative or positive very seriously and your feedback will help us improve... More

Rushville, Indiana
Senior Contributor
30 reviews 30 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 4, 2013

We went to look at the collage so we stayed there.. It is nice for a day or two.. Breakfast was good.. Rooms were clean and looked nice. It was close to most of the things in Murray if you neededanything

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Additional Information about Holiday Inn Express Hotel & Suites Murray

Also Known As:
Holiday Inn Express Hotel And Suites Murray
Holiday Inn Murray
Murray Holiday Inn
Address: 1504 North 12th Street, HWY 641 North, Murray, KY 42071
Phone Number:
Location: United States > Kentucky > Murray
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Murray
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Murray 2.5*
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