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Holiday Inn Express Hotel & Suites Murray

2.5 of 5
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1504 North 12th Street, HWY 641 North, Murray, KY 42071
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Murray
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96 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great stay. Tyra (sales manager) was very accommodating for our needs. Any single room stay or group stay comes very recommended from me. (I usually use about 80 rooms a year from them). Everything's always very clean and organized. Always friendly at the desk and willing to help with anything we need as guest. This hotel staff always goes above... More 

Helpful?
Thank Stephen A
Henderson
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The staff makes sure that every stay is restful and very relaxing. They go out of their way to make sure that I am treated like family, this means something personal to me. They are always asking me if there is anything they can do to make me more comfortable.

Helpful?
Thank Stephan H
Cape Girardeau, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

I am an assistant volleyball coach and I plan our team travel. They accommodated our large group well. Setting up the reservation and getting a contact was very quick and easy. They made my life easier while while traveling with a group of 20.

Helpful?
Thank Michael R
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Our only reason for not giving the Murray HIE a 5 star rating is that we didn't take the opportunity to utilize any services besides the comfortable bed and the wonderful breakfast. Thanks so much to all of the employees who touched our stay, you were so sweet and helpful to us.

Helpful?
Thank William R
Saddle Brook, New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 6, 2015

After two previous stays at the Holiday Inn Express in Murray Ky our latest stay over Thanksgiving was very disappointing. Because of a miscommunication with another guest our room was not cleaned by housekeeping. Arriving at 10:30 after a long day to find our room not in order was disturbing. We were able to get the needed supplies from the... More 

Helpful?
Thank BruceK18
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

I would first like to apologize hat you were unhappy with your stay. I responded to your last review 3 days ago. Our front desk is completely equipped to handle every situation when a guest is not happy in the manager's absence. It was unfortunate to hear that there was miscommunication about servicing your room 1 of the 3 days... More 

Cedarburg, Wisconsin
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 20, 2015 via mobile

We stayed at this hotel when our daughter's college soccer team was playing in their conference championship. The team stayed there as well as parents. Unfortunately my kindle fell behind the nightstand and was left behind. When I realized it, I called and was told it could be sent to me at my cost and they would call the next... More 

Helpful?
Thank Catluver1962
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We did offer to box up the Kindle if you would arrange... More 

Weston, Florida
Level Contributor
180 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed October 25, 2015

I travel a lot for business and pleasure. This HIE is the standard that you will find in most of the HIE around the country. The great things about this hotel - the staff was extremely helpful, the breakfast was great, and the location was great for the University. The not so great - noisy from the road out front... More 

Helpful?
Thank Batt2
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Thank you for your review, I apologize about our internet speed. We are working to get fiber lines ran so we can have much quicker internet. It should be active this month. I appreciate your positive comments also. We hope you will come back in the near future and visit us and check out our improved internet, More 

Rockport, IN
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2015

We stayed here during a college visit for my daughter. The hotel was very nice. Our room, a queen suite on the second floor, was spacious and clean and the beds were comfortable. I did not notice any noise from other guests.USA Today was delivered to room. Breakfast was typical buffet. About 4 selections of dry cereal, oatmeal, hot eggs... More 

Helpful?
Thank Kathy S
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Thank you for your positive review. We take pride in our hotel. I am so glad you enjoyed the breakfast, we do have quite a lot of items. Your feedback about our hotel is great. We hope you will come back and visit us in the near future! More 

Louisville, Kentucky
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 12, 2015 via mobile

I have not stayed at Holiday Inn for over 10 years. What a nice surprise! Clean, spacious rooms. Plenty of towels! The staff members were helpful and friendly. Breakfast was an added perk. I have already booked for my next trip.

Helpful?
Thank cmsbeth
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Thank you for taking the time to review our property. We appreciate the great review! We hope to see you again in the near future! More 

Houston, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 8, 2015

An exceptionally clean and comfortable hotel in Murray Kentucky. Tasty breakfast buffet. Very pleasant staff. Hotel is ten years old, but looks newer. Worth the additional cost over other nearby hotels. Looking forward to our next stay at this hotel.

Helpful?
Thank Joseph G
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Murray, responded to this review

Thank you for taking the time to review our hotel. We appreciate your comments and our staff takes great pride in their jobs. We hope you will come back and see us soon. More 

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