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All 5 Mount Vernon hotels

National Heritage Inn and Suites

2090 Richmond Street, I-75 & U.S. 25, Exit 62, Mount Vernon, KY 40456 (Formerly Renfro Valley Heritage Inn And Suites)
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85%
Ranked #1 of 5 Hotels in Mount Vernon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Nances3355
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90 reviews from our community

Traveler rating
    54
    22
    7
    3
    4
See reviews for
27
27
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, Kentucky
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I rented a room with 2 queen beds. We attempted sleeping on both of them with little to no success. Pillows and mattresses were extremely firm or hard. I personally like a firm mattress but this wasn't what is normally considered firm. Everything was clean from sheets to towels to carpeting. Proximity to Renfro Valley is great,... More

Was this review helpful? Yes 1
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us. I am so sorry to hear the beds and pillows were not to your liking. I appreciate your comments about our hotel's cleanliness and proximity to the Renfro Valley Entertainment Center. Thank you for your review. More

Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed two weekends in a row due to visiting an ill relative in the area. The facility is very clean, the staff are very friendly and helpful, and the breakfast is pretty good. We have stayed here's eval times over the last couple of years and will continue to do so!!

Was this review helpful? Yes
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your kind review and thank you for staying with us. We are glad to be able to provide lodging during your relative's hospitalization. More

Highlands, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

Very enjoyable time. Would recommend and travel here again. Hotel very close to attractions and very good food at the Historic Lodge Restaurant. Very friendly and helpful people at the ticket booth for the shows and at the Hotel.

Was this review helpful? Yes 1
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for your kind review. We appreciate your recent stay and we hope to see you again soon! More

ky.
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 13, 2014

We spent 2 nights at this hotel,we chose it because it was so very close to the music shows.Our room was very clean with comfortable beds.I was disappointed because there wasn't a refrigerator in the room.The breakfast had gravy and biscuits which is a must for my husband.There were hot and cold items.Scramble eggs were in the form of a... More

Was this review helpful? Yes 1
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and thank you for your kind review. We are so happy you enjoyed your stay and found our staff friendly and helpful. Thank you for noting the rooms were clean, comfortable and located close to your destination. Again, thank you for staying with us and we hope to see you again soon. More

Laurelville, Ohio
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed here on July 11, 2014. Was told at check-in our room wasn't ready because they were making repairs to it. No problem as we went to get lunch nearby and give them time to finish their repairs. When we finally got our room it looked fairly clean. There were cigarette burns in the drapes and the bedspread and mold... More

Was this review helpful? Yes 1
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your review and thank you for staying with us. While we could not accommodate a noon check-in, we were happy to be able to provide a 2 pm check-in for you and your husband. Our normal check-in time is 4 pm and weekends are a very busy time for us. If you encounter any problems during your... More

Knoxville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

I stayed at this hotel on July 3rd for the first time and I found it to be very pleasant and nice. I have stayed in a lot of hotels over the last 15 years and I must say that this hotel smelled and felt the cleanest of all of them (even the expensive resort hotels). The room was very... More

Was this review helpful? Yes 2
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for staying with us and for your kind review. We take great effort to keep our hotel clean and to show our guests how much we want them to feel like family. I am so happy that you experienced our hospitality and we hope to see you again soon! More

Top Contributor
66 reviews 66 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 5, 2014 via mobile

We have stayed here many times, rooms are clean, people are friendly and really if you are going to Renfro Valley it is the only decent hotel in the area. We are so spoiled by Hampton. I did not go down for the breakfast, but my husband everything had to be heated. Where at most hotels we stay at it... More

Was this review helpful? Yes
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us again. I am very happy that you experienced our cleanliness and hospitality. Unfortunately, there was a medical emergency, during your stay, and a child did run for help. I apologize for any inconvenience, we make every effort to insure our guests have a quiet and enjoyable stay. More

Loveland, Ohio
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed June 30, 2014

This is the first time I have stayed at this hotel or even this chain of hotels. I stayed on 6/26/14. The location of the hotel was very relaxing. My room overlooked a huge field. The staff at the front desk was very friendly and made you feel welcome. The gentleman in maint. was extremely helpful in trying to fix... More

Was this review helpful? Yes
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your review and thank you for staying with us. We strive for our guests to feel like family and I am glad you experienced that hospitality while staying at National Heritage Inn. We hope to see you again soon! More

Greenville, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

I was planning a trip to Northwest Ohio and needed a place to stop and crash halfway. I found this hotel on Mapquest, and read excellent reviews and so I decided to book this hotel. I am glad I did! This is an excellent hotel for a great price. It was clean and the free breakfast had a wide variety... More

Was this review helpful? Yes 1
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for the excellent review! And thank you for staying with us. It was impossible not to dote on your daughter. You were both very sweet guests. We hope to see you again soon! More

Richmond, Indiana
1 review
4 of 5 stars Reviewed June 24, 2014

A very nice and friendly place to stay. Very quiet. The pool was very inviting. This place was only minutes from the nursing home my Dad resides so it was idea for my visit. I would definitely stay again, and plan to in the near future.

Was this review helpful? Yes
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your kind review and for staying with us. We hope to see you again soon! More

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Additional Information about National Heritage Inn and Suites

Address: 2090 Richmond Street, I-75 & U.S. 25, Exit 62, Mount Vernon, KY 40456 (Formerly Renfro Valley Heritage Inn And Suites)
Location: United States > Kentucky > Mount Vernon
Price Range (Based on Average Rates): $
Number of rooms: 50
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Also Known As:
National Heritage Hotel Mount Vernon

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