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National Heritage Inn and Suites

Certificate of Excellence
2090 Richmond Street, I-75 & U.S. 25, Exit 62, Mount Vernon, KY 40456 (Formerly Renfro Valley Heritage Inn And Suites)
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1 room 1 guest
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National Heritage Inn and Suites
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106 Reviews from our TripAdvisor Community

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Traveler rating
    65
    24
    9
    3
    5
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33
31
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (106)
  • Mar-May only
    (32)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (13)
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Bowling Green, Kentucky
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 1 night and it was clean and very well kept. The breakfast bar was clean and well stocked. The check-in was easy and the desk person was very friendly and helpful. This hotel is also next door to the Renfro Valley Old Barn Theatre and you could walk to there from the hotel.

Was this review helpful? Yes
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and review. I appreciate the kind word regarding our cleanliness, hospitality, and nice breakfast. We hope to see you again soon! More 

ky.
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As in the past when we stayed there,everything was good,this time I had a tablet with me.The WiFi was great.I didn't have to do anything to connect to it,and it worked fine.A very nice hotel,love staying here.

Was this review helpful? Yes
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for staying with us again and for your wonderful review. We appreciate all of our guests and delight in their return. More 

Wilkinson, Indiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is a treasure. Very clean and excellent staff and service. Will be back. Large rooms. The only down side is there is no fridge or microwave in the room. Other than that a wonderful place to stary.

Was this review helpful? Yes
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and for your wonderful review.We enjoy meting and getting to know all the wonderful guests who stay with us! More 

1 review
1 of 5 stars Reviewed 4 weeks ago

The worst problem encountered was the water. The water was undrinkable. Shortly after we got to our room I rinsed my mouth out and told my wife that it was terrible and tasted (and smelled) like pond water, as if stained through dirty moss! The next morning I had to used ginger ale to brush my teeth. Right afterwards I... More 

Was this review helpful? Yes
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and thank you for your comments. Our water is supplied by the city of Mt. Vernon, and we have a filter on all water into the hotel, and additional filters on coffee, ice, and juice. I apologize for any smell or taste you experienced while staying with us. Our breakfast buffet consists of sausage,... More 

colorado
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 27, 2015

This is a very nice hotel--very accommodating.was traveling with a small group, so check in took a little longer, but they made us all very welcome and the wait went quickly a very quiet restful area---away from heavy traffic. Hotel has plenty of parking, for their overnight guests. Close to venues the area offers.

Was this review helpful? Yes 1
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and thank you for your wonderful review. We want every guest to feel like family when they stay with us. Thank you for your kind words! More 

Wilmington, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 1, 2015

This will be our second stay at National Heritage Inn and Suites. You won't find a nicer, more accommodating staff any where around. Rooms are more than adequate in size and extremely comfortable! Pillows were a bit flat so I'll take my own this time (actually, I take my pillow almost everywhere anyway; that little touch of home you know).... More 

Was this review helpful? Yes 1
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your wonderful review and for choosing to stay with us again. We are very proud of our staff and it is our goal for you to feel like family when you visit our hotel. Clean and comfortable rooms, along with our welcoming staff, ensure your time in Renfro Valley will be a great experience. Thanks once again... More 

Cincinnati, Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 11, 2015

I stayed here overnight while headed to North Carolina on a motorcycle trip. It's an older place, but so is everything else in the area. I have stayed at all the local hotels and this one is by far the best. The staff are friendly, the room was clean and comfortable, and the breakfast was great. Well worth the extra... More 

Was this review helpful? Yes 2
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for staying with us and your wonderful review! We strive to be the best and cleanliness and hospitality are at the top of our list. We are glad you enjoyed the breakfast. We have a lot of compliments on our biscuits and gravy. Thanks and hope to see you again soon. More 

Lebanon, Ohio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 1, 2015

We stayed here when visiting relatives in the area. This is definitely the nicest hotel in the immediate area. Other than a little dust on the headboard, the room was clean and comfortable. Breakfast was adequate. The only problem was that we were required to heat our own eggs and sausage in the microwave, which was fine accept that only... More 

Was this review helpful? Yes 2
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for staying with us and for your comments on our hotel. I am glad you found our hotel to be clean and comfortable. Thank you for your feedback on our plates. We hope our change to microwaveable paper plates will be complete by the weekend. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

I couldn't find a hotel in Lexington on my way further south from here and decided to just stop at this motel on my way as it looked clean and had rooms available. I normally try to stick to big brand hotels to build points, as I travel a lot to many areas, but just needed somewhere to sleep and... More 

Was this review helpful? Yes 2
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your wonderful review and for staying with us! It was a pleasure to meet you and I hope the rest of your trip was great. We hope to see you again soon! More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 23, 2015

Front desk was friendly! Breakfast was standard hot continental but yes, you had to heat up your own sausage and eggs. They were hot and tasty. Great coffee! Room was clean, smelled fresh and was well maintained. The posted elevator inspector certificate was out of date and we only checked because elevator made some pretty scary noises between floors. Very... More 

Was this review helpful? Yes 2
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for staying with us and for your wonderful review. I am so glad you enjoyed the breakfast. We hope to see you again soon! More 

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