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Inn at Mount Sterling

2.5 of 5 105 Stone Trace Drive, Mount Sterling, KY 40353 (Formerly Fairfield Inn Mt. Sterling)
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40 reviews from our community

Traveler rating
    9
    14
    6
    5
    6
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12
7
4
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
47 reviews 47 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 29, 2014

Me and the family stay only at Marriott hotels during the many travels we've taken and when there's not a Marriott in the area we stay at the Hilton. This particular one was a shock to know that Marriott would put their name on it at all. It definitely does not meet the standards or the quality of any Marriott... More 

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Brandi M, General Manager at Inn at Mount Sterling, responded to this review

Hello Unseen01, I am terribly sorry to hear that you were dissatisfied with your recent stay. We strive to impress our guests with our outstanding customer service, despite the fact that we have not been remodeled recently. Thank you for taking the time to share your feedback with us so that we can begin to make changes to improve our... More 

Lexington, Kentucky
Top Contributor
83 reviews 83 reviews
49 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed September 22, 2014

This hotel is physically well below the standards met at a typical Marriott property. Having stayed at virtually every brand under the Marriott umbrella, the physical property is about the lowest I've seen. Seems clean enough, but just more worn that you'd ever expect from the brand. Seems on par with the Days Inn across the road (for half the... More 

Was this review helpful? Yes 1
Brandi M, General Manager at Inn at Mount Sterling, responded to this review

Hello Palooka32, I am sorry to hear that you were dissatisfied with your recent stay at our Fairfield Inn. I understand that the hotel fell below the typical expectations you have with the Marriott brand, and I certainly apologize for the conditional items you experienced. I'm happy to hear that the service and cleanliness you experienced met the high standards... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2014

Booked this room for what was supposed to be a 2 night stay. Got there checked in..rooms super small, putdated, and dirty looking.door on bathroom was all scratched and looked like a dog had been locked in room (non pets allowed) Asked for extra blanket after waiting 15 min at front desk to find the desk clerk sitting outside smoking..gave... More 

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Brandi M, Manager at Inn at Mount Sterling, responded to this review

Hello HoosierBiker2007, I'm sorry that you experienced a less than satisfactory stay on your recent travels. I am extremely disappointed to hear of the issues you encountered with our staff, and I assure you I will follow up with the employees in question immediately. Thank you for sharing your feedback so that we can improve our service and provide a... More 

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

We stopped here on the first night of our road trip. The room was clean and pleasant. The breakfast choices were good - waffles, eggs, sausage, fruit, yoghurt - something for everyone. There's a Cracker Barrel and a steak house walking distance from the hotel. The only negative was the pool. It was unbearably cold which was disappointing for our... More 

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Pittsburgh, Pennsylvania
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 24, 2014

I stay at Marriott properties when I can. This was a last minute decision to stay rather that drive threw the night. I was very happy with the price the room was very clean and the staff was really pleasant and helpful. Room was spacious, clean and the bed was very comfortable. If your ever on I-64 and need a... More 

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Alabama
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 5, 2014

This was a small but fairly standard Fairfield Inn that was located near where we needed to conduct some family business, it is not near any atttractions or sights to see. It served it's purpose but was very slim on amenities...there was an indoor pool and the free breakfast was satisfactory...otherwise it is a clean room with a comfortable bed.

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Louisville, Kentucky
Top Contributor
134 reviews 134 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed June 3, 2014

Six of us stayed here for a golf outing. Mt. Sterling is a wonderful little city, but there are not many hotels from which to choose. This hotel was adequate, but seems to need a little updating. The room was clean, but the curtains didn't close very easily. The air conditioner didn't seem to remove much humidity out of the... More 

Was this review helpful? Yes 1
Brandi M, General Manager at Inn at Mount Sterling, responded to this review

Hello Michael S., Thank you for staying with us while you were in Mt. Sterling. I'm sorry to hear that your experience was not up to typical Fairfield Inn standards, but I am very happy that you enjoyed your breakfast and the room was clean. We take great pride in offering a clean and comfortable home away from home for... More 

Front Royal, Virginia
2 reviews
1 of 5 stars Reviewed March 14, 2014

This hotel suuuuucks! I'm lying here right now at 6 am with no sleep. There has been cm doors constantly, and I really mean constantly, slamming since 1130 pm. I'm on a 13 hour car ride....stopped half way because I have a 3 year old for some "rest". Yea freaking right. Biggest waist of money ever. I called and complained... More 

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Brandi M, Manager at Inn at Mount Sterling, responded to this review

Hello mjrooster1, I am so sorry to hear that you were dissatisfied with the noise on your recent stay at our property in Mt. Sterling. Providing our guests with a comfortable and relaxing stay is always our first priority, and I am disappointed to know that we failed to meet your expectations. I hope that you will give us another... More 

Washington DC, District of Columbia
Top Contributor
61 reviews 61 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 27, 2013

This hotel is easily accessible from I64 and in close proximity to a few restaurants. The overall appearance and the decor of this hotel are very outdated. The bathroom and bedroom furnishings are also outdated. We smelled cigarette smoke in our room despite the fact that the hotel is a no-smoking property. The electrical outlet in the bathroom was old... More 

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Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 19, 2013 via mobile

At first, it seemed like an adequate hotel. But about midnight our next-door neighbors came home, and I could clearly hear every word they were saying, and they were saying a lot. Staff were friendly, but it was definitely NOT worth $170 to listen to the neighbor's conversation and lose sleep we needed to travel home.

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Additional Information about Inn at Mount Sterling

Address: 105 Stone Trace Drive, Mount Sterling, KY 40353 (Formerly Fairfield Inn Mt. Sterling)
Location: United States > Kentucky > Mount Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Inn at Mount Sterling 2.5*
Number of rooms: 61
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Also Known As:
Fairfield Inn Mt. Sterling Hotel Mount Sterling
Fairfield Inn Mount Sterling
Fairfield Mount Sterling
Mount Sterling Fairfield Inn

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