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Hampton Inn & Suites Madisonville

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201 Ruby Drive, Madisonville, KY 42431
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1 room 1 adult
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Hampton Inn & Suites Madisonville
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193 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night and it happened to be during snowstorm. Staff was very accommodating and concerned re: the rest of our trip. Very clean and great location. Beds were very comfortable and breakfast was great!

Review collected in partnership with Hampton

Helpful?
Thank CarrieW359
Marietta, Georgia
Level Contributor
30 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

There are not many good hotels in this town. This is the best best hotel if you have to stay in the Hanson, KY. This hotel serves okay kind of continental breakfast, rooms are good. Pretty newly built property. Occasionally they messed up with the reservations. So to be on safe side, I would suggest you verify that you reservation... More 

Helpful?
Thank Kallol N
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Thank you for the nice review. We try to ensure we are offering our guests some of the best customer service to be found and value any suggestions our guests can give us as to ways to improve. More 

San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Very welcoming staff and great accommodations. Conveniently located of the interstate. The room was very nice and the bed was incredibly comfortable. I would certainly recommend this hotel to others if they're looking for quality in the Madisonville area.

Review collected in partnership with Hampton

Helpful?
Thank Kevin D
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

We pride ourselves on our wonderful and friendly staff. We want each guest to feel welcomed and know how much we appreciate their loyalty. Seeing the responses from our guests make me truly proud of the great people we have here. Thank you. More 

Lexington, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

I was surprised to find no refrigerator in my room when I checked in. The coffee maker did not work and when I complained about it there was no effort to fix my problem. No compensation for not meeting my expectations.

Review collected in partnership with Hampton

Helpful?
Thank Frederic L
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

I'm sorry for the issues you experienced with your coffee maker. Our staff should have handled this problem immediately and I hope you will accept my apology that this was not done in a timely manner. More 

Madisonville, Ky, United States
1 review
5 of 5 stars Reviewed December 30, 2015

Rooms are spacious, uncluttered, very efficient. Staff is very friendly and helpful, I will stay here again, given the chance. This hotel is fairly new, close to many restaurants if you want to eat out somewhere else.

Review collected in partnership with Hampton

Helpful?
Thank Steven H
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

I'm glad you enjoyed your stay with us. We work hard to make each guest comfortable and ensure a relaxing environment. I look forward to being able to welcome you back in the future. More 

Martin, Tennessee
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2015

Awesome hotel, friendly staff, super clean and I would stay at the Madisonville (KY) Hampton again! I was in town for a basketball tournament and traveling with our team. No problems whatsoever and this hotel "rates" right up there with some $300/night hotels that I've stayed in over the years. If you are staying in the area, you won't be... More 

Review collected in partnership with Hampton

Helpful?
Thank troopersocko
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

That's wonderful. I am happy to see we made your stay comfortable and welcoming. I look forward to being able to host your team once more during the next tournament in this area. More 

Denton, Texas
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 21, 2015

Comfortable beds, clean room. No fridge or microwave in room. Fortunately, I was awake before the banging/construction/noises began. That was followed by some guys outside, window cleaners I guess, spraying water on our window. Night desk was friendly and helpful. Morning desk was nowhere to be found. All that mattered was that I was exhausted from long hours of driving... More 

Helpful?
Thank CasadeLoca
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Thank you for letting me know of your recent stay. I am always interested in hearing our guests opinions and ideas on what we could do to improve Customer Service. More 

Franklin, Tennessee
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 19, 2015

Consistently a great stay. Staff always pleasant and accomodating. Staff and Managers go out of their way to make you feel welcome. New Fazoli's across the street is a welcome addition. Many new food items available at front desk shop.

Review collected in partnership with Hampton

Helpful?
Thank C L
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Thank you for the wonderful comments. I feel our staff work hard to ensure excellent Customer Service and go above and beyond to make our guests feel welcome. More 

Washington, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 12, 2015

I reserved a mini suite for 2 nights not knowing if I would need both nights or just one. I was in town for my brothers funeral. Once I learned the details of the arrangements, I decided I did not need to stay the 2nd nite. I tried to cancel the 2nd night early in the morning on that day... More 

Helpful?
1 Thank kkempher
North Little Rock, United States
1 review
5 of 5 stars Reviewed November 25, 2015

The hotel was very nice and the customer service was outstanding. We were greeted immediately upon arrival and checked in quickly. We requested a pack-n-play for our son and the hotel attendant was very helpful with that. The pool was nice, and the rooms were clean. It is what I have come to expect from Hampton Inns. The breakfast food... More 

Review collected in partnership with Hampton

Helpful?
Thank Mary Kate B
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Every employee takes pride in our hotel and ensuring we offer our guests the best Customer Service they will find in Madisonville. Our housekeeping department knows you deserve to check into a clean, comfortable, and relaxing room when you arrive and they strive to guarantee that. We want you to feel like this is more than just a hotel you... More 

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