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Hampton Inn & Suites Madisonville

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1201 Center Street, Madisonville, KY 42431
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Hampton Inn & Suites Madisonville
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Hampton Inn & Suites Madisonville
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167 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • Any
English first
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Maryville, Tennessee, USA
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

THis is our 3rd visit to this particular Hampton Inn, and we have been extremely pleased with each stay. The staff are very caring at this hotel, and our stays have all been very pleasant. Other hotels in the area are not nearly as clean and comfortable as this Hampton Inn. We will continue to choose this hotel when in... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Thank you bennyp for such a touching review. One of the best parts about being the General Manager here is not only working side by side with such an amazing staff, but being to be able to meet and get to know incredible guests such as yourself. Our staff are so dynamic. They truly strive to be friendly, authentic, caring... More 

1 review
5 of 5 stars Reviewed 1 week ago

Very friendly, extremely clean.. Yeah I keep a black light on my keychain. Very friendly and not crowded by other businesses locally. Very squared away. They sent me a personal email the last time thanking me for one of their surveys. Would stay again for sure.

Was this review helpful? Yes
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Dear Joshua B, Thank you so much for taking the time to tell us about your experience here in Madisonville. We are thoroughly delighted you our hotel to be extremely friendly and clean. Our staff strives daily to ensure all our guests rooms are sparkling clean and our service is exceeds your expectations. We do hope you will visit us... More 

atlanta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The dining staff was extremely rude and not accommodating. They ran out of juice and milk and did nothing to try to help those that had small children that drink these items every morning. Instead the staff was rude and disrespectful and stated"not my problem"

Review collected in partnership with Hampton

Was this review helpful? Yes 1
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Dear Richard T, We are truly sorry you had a disappointing experience during your stay with us. At Hampton, we strive to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver our brand promise. Guest Satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Elizabethtown, Kentucky
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very friendly and helpful staff, comfortable accommodations, very clean. The complimentary breakfast was excellent. Best coffee, which is available all day and night. Hot cookies were offered on our arrival. Wonderful hotel.

Review collected in partnership with Hampton

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265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Thank you Carolynb for a wonderful review. We are delighted to hear you enjoyed your stay with us from the moment you walked into our hotel. It is wonderful that you loved your experience with us from our well-kept rooms and great coffee and cookies to our amazing and one of a kind staff. The basics of such great customer... More 

Decatur
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We were tired, it was very late and our little one was already asleep. The staff got us checked in, the room and bed were comfortable and breakfast the next morning got us fueled and back on the road in no time at all. I choose Hampton Inn because they are very reliable for weary travelers unfamiliar with the area.... More 

Review collected in partnership with Hampton

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265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Thank you so much for your comments concerning your recent stay here in Madisonville. You just can't help but love those wonderful Hampton Cloud 9 beds. I have to agree, they are so comfortable. Here in Madisonville, not only do we strive to make all of our guests feel at home, we make every attempt to get you checked in... More 

Franklin, Tennessee
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very Clean Hotel. Every employee (on all three shifts) seemed to go out of their way to be pleasant and accommodating. Awesome TV options including 10 HBO channels. Best mid-range hotel in a 50+mile radius.

Review collected in partnership with Hampton

Was this review helpful? Yes
265SherryS, Manager at Hampton Inn & Suites Madisonville, responded to this review

We are so glad you chose to stay with us during your recent visit to Madisonville. You are so thoughtful to take the time to provide us with your refreshing comments regarding our awesome staff. We strive to make each and every guest feel welcome and to feel this is their home away from home. I am excited to hear... More 

Shelbyville, United States
1 review
5 of 5 stars Reviewed May 29, 2015

Everyone was on board to make our stay pleasurable. The front desk genuinely wanted to know if there was anything they could do to make our stay more enjoyable. We were greeted with smiles from every employee. Just a joy to stay there.

Review collected in partnership with Hampton

Was this review helpful? Yes
265SherryS, Manager at Hampton Inn & Suites Madisonville, responded to this review

Thank you for choosing to stay with us and taking the time to provide us with your marvelous comments concerning your most recent stay. It is so wonderful to hear you had such a positive impression of our staff. I will gladly pass along your kind remarks. We enjoy our guests and our staff love to create exciting and memorable... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed May 13, 2015

We stay at Hampton Inns whenever possible because they are consistently above average. Our stay at the Madisonville, KY Hampton was excellent, and found it to be top-notch. We were treated warmly by Kasondra at check-in who when we left for dinner asked if our room was satisfactory. She was on shift the next morning and we talked like old... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

Thank you so much for the wonderful comments. Our exceptional staff feels every guest deserves to be treated with respect and kindness. We are proud to offer the best customer service to be found in Madisonville. We want you to feel like you aren't just staying at another hotel but rather you are visiting friends. We look forward to being... More 

Nashville, Tennessee
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 11, 2015

This Hampton Inn location is clean and the staff are friendly. The rooms are comfortable. The only negative is the internet is slow. Everything else is great. I will stay here again on my next trip to Madisonville Kentucky.

Was this review helpful? Yes
265SherryS, General Manager at Hampton Inn & Suites Madisonville, responded to this review

It's always nice to hear the different comments and recommendations from our guests. We strive each day to not only offer the best customer service you can find but also to ensure you are treated with the respect and friendliness you deserve. Our staff go above and beyond to make each guest comfortable so you can have a worry free... More 

A TripAdvisor Member
5 of 5 stars Reviewed May 6, 2015

I love that the breakfast for any hampton inn I stay at is exceptional. I love the great quality of service as well, but the thing that stuck out to me was consistency. Consistency of excellence is hard to achieve and I believe you all have done that. Great job!

Was this review helpful? Yes 1
265SherryS, Guest Relations Manager at Hampton Inn & Suites Madisonville, responded to this review

I'm so glad you enjoyed our wonderful breakfast. We believe the key to starting off your day right is a nice hot meal to get you going. Our excellent breakfast staff do a great job of making sure there is something available for every individual taste. More 

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