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Comfort Inn & Suites Madisonville

2.5 of 5
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545 Powell Drive, Madisonville, KY 42431
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Comfort Inn & Suites Madisonville
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Ranked #2 of 5 Hotels in Madisonville
A recent review
5 of 5 stars reviewed 3 days ago
dbowles06
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Best Hotel in Madisonville!! My whole family lives in Madisonville except me and the staff said nothing about ALL of them coming over hanging in the room or swimming. AC Great! Breakfast Good! Staff Awesome! Rooms Very Clean! I will always stay!

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Madisonville, Kentucky
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My cousins were visiting and stayed here. They invited us over to swim. The lady at the desk was super nice. The process were reasonable. There were only two things I saw that needs to be fixed. One the hot tub was warm but it was too full of water and you could not turn on. The sauna also did... More 

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Peebles, Ohio, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent two nights in a king bed suite. Room was large and comfortable, with lots of amenities. Housekeeping does an excellent job. Room was spotlessly clean. Only flaw I could find was the room could use a coat of paint. There were a few scuff marks along the walls which detracted from the overall appearance. My 3rd floor room... More 

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Troy, Michigan
1 review
5 of 5 stars Reviewed June 21, 2015

This has to be one of the best Comfort inn hotels I've ever stayed at! The hotel is exceptionally clean and the rooms were absolutely beautiful most importantly employees were very friendly and helpful not to mention the breakfast buffet was to die for! Thank you so much for making our family vacation so memorable!

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2015

Hotel was nice and clean only complaints I have is that the floors were not vacuumed. There were crumbs in floor and even a little pebble on bed. Which sheets did appear to be clean otherwise. They also do apparently Charge an extra $20 a night to ur cars to ensure there r no damages that is refunded after u... More 

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Comfort I, Public Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you Devon A for your review. On behalf of our entire team, I would like to apologize for any room issues. The $20 is our hold for incidentals, in the event of any additional charges. This hold will be released once you check out. Your satisfaction is important to us and we will be using the feedback you provided... More 

Jamestown, Kentucky
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 17, 2015

I had the pleasure of staying at this very new hotel in Madisonville on a business trip. Everything about the hotel was top notch and NEW...when you go in it even smells new. The bed was extremely comfortable and pillows were perfect. Madisonville was a wonderful little town as well. There are several trains that go through the town and... More 

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Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you Janette518 for taking the time to leave a wonderfully, detailed review. Our staff is delighted to hear you appreciate our services! We hope to see you next time you visit Madisonville. More 

Mendota, Illinois
Level Contributor
2 reviews
5 of 5 stars Reviewed February 12, 2015

The hotel is close to the main highway and also is close to restaurants, gas stations, Kroger, Walgreen and other stores. The staff was friendly. The rooms were comfortable rooms. The pool was not busy.

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Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear emilyI2678NM, A Perfect 5/5 score! You have thrilled the entire staff! It was our pleasure to serve you and we hope that you will visit us in Madisonville, Ky again. More 

Westfield, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 9, 2015

We have stayed here many times visiting family. For the area, it's the best hotel around. The rooms are clean and the staff is pleasant. This past weekend, 2/7/2015 - 2/9/2015, we stayed in a 2 King room suite. We spent about 6 hours at the pool and hot tub over the course of 2 days. This visit ruined a... More 

Was this review helpful? Yes 1
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear Brian99000, I would like to thank you for taking the time to advise us of your recent stay. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Whilst an apology will regrettably not alter the outcome of your experience... More 

Mass.
Level Contributor
104 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed November 15, 2014

This Comfort Inn has a very helpful front desk staff (thank you Amanda for being so kind). But the room wall had multiple scuff marks and I found a candy (not mine) under the bed skirt when I was double checking for things I might have left behind. Yuck. On the other hand, the bathroom was clean, the bed comfortable... More 

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Comfort I, Public Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear GardenG, Thank you for the great review of our rooms and the breakfast. Amanda, is a great asset to our team. I will be sure to let her know you appreciated her service. We hope you will stop and rest the next time you visit Madisonville. More 

Columbia, Missouri
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed October 27, 2014

In a customer relations nightmare, this hotel insisted on charging me for a cancelled reservation. I made a reservation for two rooms and then cancelled the reservations when I got the same rate at the nearby Hampton Inn. (By the way, travelers to Madisonville, the Hampton Inn is where you want to stay while visiting. Trust me.) I got an... More 

Was this review helpful? Yes 7
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear KellyDinCoMo Thank you for sharing your thoughts with us. I apologize for the issue with the website, please note that your charges were refunded in full on Oct 27, 2014. Thank you. More 

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