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Comfort Inn & Suites Madisonville

2.5 of 5
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545 Powell Drive, Madisonville, KY 42431
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1 room 1 guest
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Comfort Inn & Suites Madisonville
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43 Reviews from our TripAdvisor Community

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Traveler rating
    16
    16
    3
    5
    3
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11
5
3
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (43)
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    (10)
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    (14)
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Greater Cincinnati
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not bad for the price. The Hampton wants $139 a night. No Hampton is worth $139 a night. The Comfort is a good alternative to the Hampton in Madisonville, KY. Rooms are big and have everything you would need. TV, refrigerators, microwave, couch. Nice clean and affordable hotel.

Was this review helpful? Yes
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

What a wonderful review! We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Thank you for recommending our hotel to other potential guests. We look forward to welcoming you back to the hotel in the near future! More 

Shelby, North Carolina
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So, I didn't expect much from a hotel in Madisonville, Kentucky, but I was pleasantly surprised. The front desk staff was very helpful and nice. The breakfast was hearty and there was plenty of food. I found my bed and pillows to be exceptionally comfortable. Our room looked brand new and very clean. We had a small refrigerator, a microwave... More 

Was this review helpful? Yes 1
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you for sharing your experience with us. We appreciate and value all of our guest’s feedback, it is an excellent tool to continually improve our product and ensure a better experience for our future guests. I am delighted to read of your enjoyable stay and I appreciate you highlighting our dedicated team members. Thank you again and we look... More 

Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 25, 2015

Best Hotel in Madisonville!! My whole family lives in Madisonville except me and the staff said nothing about ALL of them coming over hanging in the room or swimming. AC Great! Breakfast Good! Staff Awesome! Rooms Very Clean! I will always stay!

Was this review helpful? Yes 1
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you so much for taking the time to share your thoughts on your recent stay with us! We appreciate your feedback and we are so pleased that you had such an enjoyable time with us! We hope you'll come back and see us again soon! More 

Madisonville, Kentucky
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed July 21, 2015

My cousins were visiting and stayed here. They invited us over to swim. The lady at the desk was super nice. The process were reasonable. There were only two things I saw that needs to be fixed. One the hot tub was warm but it was too full of water and you could not turn on. The sauna also did... More 

Was this review helpful? Yes 1
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you for your recent feedback regarding your stay at our hotel. I deeply apologize for the issues you encountered with the spa and sauna in our pool center. Management has been notified and will work to correct the problem. Thank you for bringing this to our attention. I do appreciate your loyalty and hope to see you on your... More 

Peebles, Ohio, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 30, 2015

I spent two nights in a king bed suite. Room was large and comfortable, with lots of amenities. Housekeeping does an excellent job. Room was spotlessly clean. Only flaw I could find was the room could use a coat of paint. There were a few scuff marks along the walls which detracted from the overall appearance. My 3rd floor room... More 

Was this review helpful? Yes
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you for sharing your experience with travel community. It’s great to know that your stay with us was enjoyable experience and that you found hotel being comfortable and location convenient to your needs. We will be looking forward to welcome you back one day! Best regards More 

Troy, Michigan
1 review
5 of 5 stars Reviewed June 21, 2015

This has to be one of the best Comfort inn hotels I've ever stayed at! The hotel is exceptionally clean and the rooms were absolutely beautiful most importantly employees were very friendly and helpful not to mention the breakfast buffet was to die for! Thank you so much for making our family vacation so memorable!

Was this review helpful? Yes
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

We are delighted that you enjoyed all of the amenities and service that our hotel provided and truly appreciate your valued feedback and business. We hope to see you again when travels bring you back to Madisonville. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2015

Hotel was nice and clean only complaints I have is that the floors were not vacuumed. There were crumbs in floor and even a little pebble on bed. Which sheets did appear to be clean otherwise. They also do apparently Charge an extra $20 a night to ur cars to ensure there r no damages that is refunded after u... More 

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Comfort I, Public Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you Devon A for your review. On behalf of our entire team, I would like to apologize for any room issues. The $20 is our hold for incidentals, in the event of any additional charges. This hold will be released once you check out. Your satisfaction is important to us and we will be using the feedback you provided... More 

Jamestown, Kentucky
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 17, 2015

I had the pleasure of staying at this very new hotel in Madisonville on a business trip. Everything about the hotel was top notch and NEW...when you go in it even smells new. The bed was extremely comfortable and pillows were perfect. Madisonville was a wonderful little town as well. There are several trains that go through the town and... More 

Was this review helpful? Yes 1
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you Janette518 for taking the time to leave a wonderfully, detailed review. Our staff is delighted to hear you appreciate our services! We hope to see you next time you visit Madisonville. More 

Mendota, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

The hotel is close to the main highway and also is close to restaurants, gas stations, Kroger, Walgreen and other stores. The staff was friendly. The rooms were comfortable rooms. The pool was not busy.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear emilyI2678NM, A Perfect 5/5 score! You have thrilled the entire staff! It was our pleasure to serve you and we hope that you will visit us in Madisonville, Ky again. More 

Westfield, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 9, 2015

We have stayed here many times visiting family. For the area, it's the best hotel around. The rooms are clean and the staff is pleasant. This past weekend, 2/7/2015 - 2/9/2015, we stayed in a 2 King room suite. We spent about 6 hours at the pool and hot tub over the course of 2 days. This visit ruined a... More 

Was this review helpful? Yes 1
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear Brian99000, I would like to thank you for taking the time to advise us of your recent stay. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Whilst an apology will regrettably not alter the outcome of your experience... More 

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