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All 6 Madisonville hotels

Comfort Inn & Suites Madisonville

2.5 of 5 Hotel   |   545 Powell Drive, Madisonville, KY 42431
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Ranked #3 of 6 Hotels in Madisonville
A recent review
4 of 5 stars reviewed 4 weeks ago
GardenG Mass.
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33 reviews from our community

Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Mass.
Top Contributor
93 reviews 93 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Comfort Inn has a very helpful front desk staff (thank you Amanda for being so kind). But the room wall had multiple scuff marks and I found a candy (not mine) under the bed skirt when I was double checking for things I might have left behind. Yuck. On the other hand, the bathroom was clean, the bed comfortable... More 

Was this review helpful? Yes
Comfort I, Public Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear GardenG, Thank you for the great review of our rooms and the breakfast. Amanda, is a great asset to our team. I will be sure to let her know you appreciated her service. We hope you will stop and rest the next time you visit Madisonville. More 

Columbia, Missouri
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 27, 2014

In a customer relations nightmare, this hotel insisted on charging me for a cancelled reservation. I made a reservation for two rooms and then cancelled the reservations when I got the same rate at the nearby Hampton Inn. (By the way, travelers to Madisonville, the Hampton Inn is where you want to stay while visiting. Trust me.) I got an... More 

Was this review helpful? Yes 7
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear KellyDinCoMo Thank you for sharing your thoughts with us. I apologize for the issue with the website, please note that your charges were refunded in full on Oct 27, 2014. Thank you. More 

Mount Vernon, Illinois, United States
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 3, 2014

I stayed here while travelling for business. This was my first stay in this area. It was close to the interstate and easy to find. There isn' a lot of shopping and restaurant choices nearby unless you need a Lowes or Kroger, but others are a short drive away. The rooms were very clean and the King suite i stayed... More 

Was this review helpful? Yes
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear Aaron H, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Saint Louis, Missouri
Top Contributor
103 reviews 103 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed September 22, 2014

This hotel seemed fairly new. It was clean, comfortable bed and an affordable rate, but unfortunately, I was awoken in the night a total of three times as a live train track runs right by it. If you are a light sleeper like I am, I would stay on the other side of the hotel or just stay elsewhere if... More 

Was this review helpful? Yes 2
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear Shycke. Thank you for your review. I'm happy that you enjoyed our hotel. I apologize for the train. Unfortunately it is difficult for us to predict the train traffic. Please let us know on your next stay to have your room on the front side and we will surely accommodate you. More 

Harrisburg, PA
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 11, 2014

Large king room but very sparsely furnished. Bathroom seat should have female seat and a lid--prevents a lot of disgusting things when properly furnished. The property was clean--the room was clean. Good shower, good breakfast. Great steakhouse within walking distance. Need to get use to "smoking" area.

Was this review helpful? Yes 1
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you for taking the time to complete the online survey .I want to apologize for the inconvenience you experienced during your stay .All of our toilet seats are standard with out lids. All of our King rooms are equipped with King size bed, Desk & Chair, 2 end tables, Microwave & Refrigerator, 2 phones, and 1 TV. Although, our... More 

Haywood, West Virginia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

Just returned from a four night stay. We were there with our baseball team. The staff went out of their way to make our stay comfortable. One night after one of our games the front desk girl took our uniforms and washed them for our game the next day. The hotel was clean and beds were comfortable. The only down... More 

Was this review helpful? Yes 2
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear CH, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. I do apologize for the railroad tracks, unfortunately since we were at high occupancy we could not accommodate everyone to be on the front side... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 21, 2014

We didn't have the card used to make our reservation. We had our poor friend follow their policy and send all the info on their form. We were treated like criminals. And while we tried to make things work our 1 year old and 3 year old we're having meltdowns b/c we were missing naps times. Then the lady just... More 

Was this review helpful? Yes 4
Paducah
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

I travel to madisonville on a weekly basis. And I've tried neighboring hotels and so far I am set at only staying at the comfort inn. The Asian lady is such a hard worker and takes full pride in her work. She is so pleasant and always willing to help is out she even have me and family an extra... More 

Was this review helpful? Yes
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear LynnDurbin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. I will be sure Priti knows you appreciate her kind gestures. Thank you again for sharing your experience, and we hope your next visit will... More 

Greensboro, North Carolina, United States
Top Contributor
68 reviews 68 reviews
66 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 25, 2014

I travel all the time .. and here is what I look for .. when I walk.in. I sniff for odors at desk. Check... elevator clean check.. hall smells clean check. Rooms feel.clean amd frwsh and smell clean check. Bfast is ok.. thanks comfort inn. We are here one more night. But I APPRECIATE a clean hotel.

Was this review helpful? Yes
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear Karen W., Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. I am very pleased to hear you were overall satisfied with your stay from start to finish. It is truly our pleasure to make... More 

New Albany, IN
Contributor
11 reviews 11 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 12, 2014

I hotel is nice for a Comfort Inn, the room I had was very clean and the breakfast was good. My only concern is the train tracks were only 20 yards or so from my room ( less than the length of your local swimming pool). There were not a lot of trains at night and only one blew its... More 

Was this review helpful? Yes
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Dear Ziggy 54, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. I do apologize for the railroad tracks, unfortunately since we were at high occupancy we could not accommodate everyone to be on the front... More 

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Additional Information about Comfort Inn & Suites Madisonville

Address: 545 Powell Drive, Madisonville, KY 42431
Phone Number:
Location: United States > Kentucky > Madisonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Madisonville 2.5*
Number of rooms: 66
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