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Hyatt Place Louisville-East

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701 South Hurstbourne Pkwy, Louisville, KY 40222
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1 room 1 guest
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Hyatt Place Louisville-East
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282 Reviews from our TripAdvisor Community

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Traveler rating
    135
    94
    31
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    8
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106
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Lexington, Kentucky
1 review
2 of 5 stars Reviewed 4 days ago NEW

I had my phone charger stolen. Staff did not have any concern. They looked in the lost and found, then said sorry. They said they would talk to the Room Service manager for me. They never got my name or my room number.... Room was nice and hotel was decently clean, though.

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Orefield, Pennsylvania
Level Contributor
124 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Hyatt Place is no different than any other Hyatt Place. The only downfall I had was breakfast. Got a glass of milk and the glass smell like olive juice/dirty martini. Also, the is the first Hyatt Place that did not have egg sandwiches. Service was lacking as I stood there with a cast on my foot waiting to check... More 

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Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I apologize for the experience you encountered. Hunter is normally one of our very best Gallery Hosts. We review these comments as a team, so we will be sure to speak about how we could have done things differently. I hope upon your return, you will give us another chance! More 

Austin, Texas
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I have done several reviews for several Hyatt Place's. This one is just as great as the others and never disappoints. You always know what your going to get. This one is in a good location convenient to restaurants and shopping.

Was this review helpful? Yes
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

We are so glad you enjoyed your stay! If there is anything else I can do to make us stand out, please let me know! More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attended a conference in area and it's everything that the advertisements said it would be. Clean room, friendly staff breakfast every morning along with parking a free wifi. This location was great for food and dining options within walking distance. Totally recommend your team or staff to stay here. There are also areas for regrouping planning for next day events.... More 

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Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I love to hear that you enjoyed the hotel! We strive to give all of our guests this experience! We hope to see you again when your travels bring you back to Louisville! More 

Louisville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was friendly. The rooms were clean and spacious. I wish the rooms had microwaves. Our family reunion was welcomed there. The hospitality suite was adequate but needed more electrical outlets and a microwave.

Review collected in partnership with Hyatt Hotels

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Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for thre great feedback! We are actually looking into adding microwaves in the near future! More 

Kankakee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Place to Stay! We had our family reunion there. Nice place for any family. Close to the highways,parks and shopping.What else do you want me to say. This is all I can think about at this time. Thank you!

Review collected in partnership with Hyatt Hotels

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Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you so much! We strive to offer friendly, purposefull service! More 

Lake Wales, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel for many years while attending the National Street Rod Association show every August. The hotel is nicely located just off Interstate 64 providing quick daily access when we drive to the show each day. It is a very nice facility that is well maintained. The staff is friendly and helpful. The morning breakfast buffet... More 

Review collected in partnership with Hyatt Hotels

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Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for your continued support and loyalty! We love keeping our guests coming back! More 

Toronto, Ontario, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On a recent road trip to the US we stopped in Louisville, KY on our way to Tennessee. We arrived late after a 10 hour drive and were exhausted. The check in was quick and the staff friendly. The rooms were what we expected, having stayed in a Hyatt Place before. They were spacious and clean with enough room for... More 

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Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for taking the time to submit a response about your stay! We are in the process of actually ordering some more weights from the fitness center as they recently walked away! I am sorry for the inconvenience; but glad you overall stay was enjoyable! More 

Wake Forest, North Carolina
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were on a long road trip due to a funeral and arrived at the hotel exhausted. The staff are very informative and helpful. The rooms are clean and spacious. The beds are comfortable. What else could you ask for in a $100 room?

Was this review helpful? Yes 1
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for the feedback! We are glad you enjoyed your stay! More 

Bengaluru (Bangalore), India
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had stayed in Hyatt place for two to three days on my visit to Louisville. The rooms are spacious, nice and clean. The breakfast served has good options. This place is quite far from the downtown area. There are certain good food options near this like the Bone Fish and a few other. There is also a Barnes and Noble... More 

Was this review helpful? Yes
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for the review and feedback! We hpoe to see you again soon!. More 

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