We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Place Louisville-East

3.0 of 5 701 South Hurstbourne Pkwy, Louisville, KY 40222
Hotel website
Hotel deals
Special Offer
Double Your Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Hyatt Place Louisville-East
Professional photos View all
Browse nearby
Hyatt Place Louisville-East
Write a Review

215 reviews from our community

Traveler rating
    104
    81
    20
    7
    3
See reviews for
76
50
15
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
  • All months
    (215)
  • Mar-May only
    (44)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (34)
All months
Fort Collins, Colorado
Top Contributor
198 reviews 198 reviews
50 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a couple of nights during a business trip, and overall it was a positive stay. The room was spacious and had a lot of nice touches including a well-equipped AV system (good for streaming movies), and a comfy sofa complete with a blanket and ottoman. I was a little disappointed with the breakfast options,... More 

Was this review helpful? Yes
Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Positives: quick check in, clean and spacious room, bar and hot food available until midnight. Negatives: outdated decor and kitchen area, bed is not great. Serviceable if you're on the road. Dogs cost $75 extra.

Was this review helpful? Yes
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Your response is greatly appreciated and I will share this with my staff in our upcoming staff meeting. Just to recap on a couple things, our bar is open until midnight but our kitchen is open 24/7 on a made to order basis for any of your late night cravings. As far as the condition of the hotel, we are... More 

Tuscaloosa, Alabama, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We loved staying here for a work trip. I was able to explore around town while my husband worked nearby. Friendly staff, very clean, and a great value! We would definitely recommend and stay here again.

Was this review helpful? Yes
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Well, you got the best part of the trip to be able to stay and explore while your husband worked :) I hope you were able to get out and see a lot that we have to offer in town. I'm sure you will need time to come back to see even more of Louisville so we look forward to... More 

Jackson, Michigan
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 12, 2014

4 stories, kind of different in that you can get food all day, just have to come down for it. Bar service till midnight, great breakfast, great lobby with plenty of comfortable places to hang out, conference facilities. Picture on websight does it justice, rooms have an extra sitting room. We needed a double because there were three of us... More 

Was this review helpful? Yes
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We appreciate your pleasant comments about our hotel and staff. I will be sure to share them at our next staff meeting since everyone loves to hear comments. We hope you come back and stay with us again soon! More 

Bowling Green, Kentucky
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014 via mobile

Everything about our visit was pleasant. The only issue was the bed, at this point it has to be me because other stays at Hyatt's end with the same issue. There is just something about the bed. Service was excellent, room was generously sized and price was dirt cheap about $100 a night plus everything else. Loved the hot breakfast.

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you so much for the enthusiasm you have for your stay with us. I always share these comments with our staff in our meetings so thank you. As far as our rate, that was not our typical rate for the year, that happened to be during our slower time in the winter but I am glad that you were... More 

Roswell, Georgia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stay at this hotel once a year, always for Thanksgiving week. We have always had an exceptional stay and this year was no different. Staff is courteous, room requests are always honored as best as can be accommodated, common areas are clean and welcoming and rooms are clean and quiet. The only reason why I am giving 4 stars... More 

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you so very much for the kind words about our staff. I will be sure to let them know on our upcoming staff meeting. As far as the condition of hotel, we are aware of this and trying to keep it in th ebest shape possible. We are slated to have a renovation later this year after all of... More 

Dallas
Top Contributor
89 reviews 89 reviews
48 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 22, 2014

Absolutely top notch service from front desk. Excellent customer service. That being said, the room design and layout was dysfunctional and appeared to be the result of too many conflicting ideas. The largest part of the room, the lounge area, was great. The more important functional parts of the room, e.g. the bed space, bathroom and desk, were completely out... More 

Was this review helpful? Yes
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you for your kind comments about our staff, I will be sure to share this with them upon our next monthly meeting. More 

Yellow Spring, West Virginia, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 7, 2014

We stayed here with a FFA group during national convention. Room was nice, clean and quiet. Bathroom was small compared to the size of our room. They provided a nice breakfast each morning. Staff was nice and helpful, but Matt who was running the front desk, helping with breakfast and many other things went out of his way to help... More 

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you so much for the comments about our hotel. FFA week here in Louisville can get quite crazy so we will be sure to let Matt know that his efforts were recognized by the guests. We hope you all come back and see us again! More 

Toronto, Canada
Top Contributor
77 reviews 77 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 3, 2014

This is a very interesting concept, one associate can run the check in, restaurant etc... Works fine when things are slow but jams up when busy. Rooms are very nice. Avoid the 2nd floor for AC units outside the window. I had to change rooms? A pretty decent breakfast provided as well.

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you for your comments. We try to insure we are staffed appropriately and will look to see if there is a need to adjust our staffing levels. We look forward to the opportunity to serve you again. More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 30, 2014

Melanie checked me in and she was training a new associate. She was dynamic in making me feel welcomed and told me all about the Hyatt rewards program. Melanie made sure i got my free item from the snack counter too! The rooms were nice and clean, and although my bed was a little squeaky, I enjoyed my stay and... More 

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Wow! That is exactly what we like to hear from guests about our associates! I will be sure to bring this up at our next manager's meeting as well as tell Melanie about her superior service that was recognized. Thank you! Come back and see us soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Place Louisville-East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Louisville-East

Address: 701 South Hurstbourne Pkwy, Louisville, KY 40222
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Louisville-East 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hyatt Hotels Corporation, Priceline, Hotels.com, Despegar.com, Cheap Tickets, Orbitz, TripOnline SA and Tingo so you can book your Hyatt Place Louisville-East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Louisville-East Hotel Louisville
Hyatt Louisville
Louisville Hyatt
Hotel Style:
#8 Best Value Hotel in Louisville
#20 Family Hotel in Louisville
#31 Business Hotel in Louisville

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Room/suite (29)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay