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All 98 Louisville hotels

Hyatt Place Louisville-East

3.0 of 5 Hotel   |   701 South Hurstbourne Pkwy, Louisville, KY 40222 (East Louisville)
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Hyatt Place Louisville-East
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Ranked #23 of 98 Hotels in Louisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Thomas M Jackson, Michigan
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212 reviews from our community

Traveler rating
    103
    80
    19
    7
    3
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76
49
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jackson, Michigan
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

4 stories, kind of different in that you can get food all day, just have to come down for it. Bar service till midnight, great breakfast, great lobby with plenty of comfortable places to hang out, conference facilities. Picture on websight does it justice, rooms have an extra sitting room. We needed a double because there were three of us... More 

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Bowling Green, Kentucky
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Everything about our visit was pleasant. The only issue was the bed, at this point it has to be me because other stays at Hyatt's end with the same issue. There is just something about the bed. Service was excellent, room was generously sized and price was dirt cheap about $100 a night plus everything else. Loved the hot breakfast.

Was this review helpful? Yes 1
Roswell, Georgia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stay at this hotel once a year, always for Thanksgiving week. We have always had an exceptional stay and this year was no different. Staff is courteous, room requests are always honored as best as can be accommodated, common areas are clean and welcoming and rooms are clean and quiet. The only reason why I am giving 4 stars... More 

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Dallas
Top Contributor
89 reviews 89 reviews
48 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Absolutely top notch service from front desk. Excellent customer service. That being said, the room design and layout was dysfunctional and appeared to be the result of too many conflicting ideas. The largest part of the room, the lounge area, was great. The more important functional parts of the room, e.g. the bed space, bathroom and desk, were completely out... More 

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you for your kind comments about our staff, I will be sure to share this with them upon our next monthly meeting. More 

Yellow Spring, West Virginia, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 7, 2014

We stayed here with a FFA group during national convention. Room was nice, clean and quiet. Bathroom was small compared to the size of our room. They provided a nice breakfast each morning. Staff was nice and helpful, but Matt who was running the front desk, helping with breakfast and many other things went out of his way to help... More 

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you so much for the comments about our hotel. FFA week here in Louisville can get quite crazy so we will be sure to let Matt know that his efforts were recognized by the guests. We hope you all come back and see us again! More 

Toronto, Canada
Top Contributor
77 reviews 77 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 3, 2014

This is a very interesting concept, one associate can run the check in, restaurant etc... Works fine when things are slow but jams up when busy. Rooms are very nice. Avoid the 2nd floor for AC units outside the window. I had to change rooms? A pretty decent breakfast provided as well.

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you for your comments. We try to insure we are staffed appropriately and will look to see if there is a need to adjust our staffing levels. We look forward to the opportunity to serve you again. More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 30, 2014

Melanie checked me in and she was training a new associate. She was dynamic in making me feel welcomed and told me all about the Hyatt rewards program. Melanie made sure i got my free item from the snack counter too! The rooms were nice and clean, and although my bed was a little squeaky, I enjoyed my stay and... More 

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Wow! That is exactly what we like to hear from guests about our associates! I will be sure to bring this up at our next manager's meeting as well as tell Melanie about her superior service that was recognized. Thank you! Come back and see us soon. More 

San Marcos
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 28, 2014

Walking into my hotel room has the WOW factor. The L-shaped couch is the sitting area reminded me of a men's majilis. The king size bed was comfy. Bathroom was a little small. I love the pivoting big screen TV with the different inputs to show videos to folk in the sitting room. Nice work area too.

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We are so happy to hear that you enjoyed the room! Thank you for the kind words, we will pass them along to our housekeeping and maintenance staff to make sure they know their efforts are well received by guests. Come back and see us again soon! More 

Texas
Top Contributor
67 reviews 67 reviews
36 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 18, 2014

Our plans had changed and we had to make a quick change in plans. We booked this hotel and it had a great rate. It was very clean, loved the free parking , no time for the breakfast as the flight left early. Good location as we could walk to several restaurants. The bad thing is that they must have... More 

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We want to sincerely apologize for the A/C issues you experienced while staying with us. Please understand that this is not common place at our hotel but power surges can happen without any notice. We need to be notified as soon as something like this happens so we can resolve it for you immediately. We would apprecaite 5 minutes of... More 

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 17, 2014

I was in Louisville for a conference, and to save some money I decided not to stay at the conference hotel. I chose the Hyatt Place because they were convenient - not too far from my conference hotel, and they had free wifi, free breakfast, and free parking. I was more than pleasantly surprised. I had not been to Louisville... More 

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We are excited to hear that our Hyatt Place was more than you expected and that you found a new brand when traveling. So many people feel the same way once they try us out. Please come back and see us again soon! More 

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Additional Information about Hyatt Place Louisville-East

Address: 701 South Hurstbourne Pkwy, Louisville, KY 40222
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Louisville-East 3*
Number of rooms: 123
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Also Known As:
Hyatt Place Louisville-East Hotel Louisville
Hyatt Louisville
Louisville Hyatt
Hotel Style:
#19 Family Hotel in Louisville
#23 Romantic Hotel in Louisville
#30 Business Hotel in Louisville

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