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All 97 Louisville hotels

Hyatt Place Louisville-East

3.0 of 5 Hotel   |   701 South Hurstbourne Pkwy, Louisville, KY 40222 (East Louisville)
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Hyatt Place Louisville-East
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Ranked #23 of 97 Hotels in Louisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Cincy513OH Cincinnati, Ohio
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204 reviews from our community

Traveler rating
    102
    73
    19
    7
    3
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74
49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Top Contributor
67 reviews 67 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Our plans had changed and we had to make a quick change in plans. We booked this hotel and it had a great rate. It was very clean, loved the free parking , no time for the breakfast as the flight left early. Good location as we could walk to several restaurants. The bad thing is that they must have... More

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We want to sincerely apologize for the A/C issues you experienced while staying with us. Please understand that this is not common place at our hotel but power surges can happen without any notice. We need to be notified as soon as something like this happens so we can resolve it for you immediately. We would apprecaite 5 minutes of... More

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Louisville for a conference, and to save some money I decided not to stay at the conference hotel. I chose the Hyatt Place because they were convenient - not too far from my conference hotel, and they had free wifi, free breakfast, and free parking. I was more than pleasantly surprised. I had not been to Louisville... More

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We are excited to hear that our Hyatt Place was more than you expected and that you found a new brand when traveling. So many people feel the same way once they try us out. Please come back and see us again soon! More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was clean, the room was extremely nice, and the way The room is set up with A nice seating area made it perfect for traveling with a child. The hotel staff was friendly and the breakfast bar was extensive and complementary.

Was this review helpful? Yes 1
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you for your kind comments. We pride ourselves on superior customer service and cleanliness so it is very nice to see that we are living up to expectations in both areas. Having a room set up like ours is great for the feeling of being at home, especially when there are children involved. We hope you come back and... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at Hyatt Place hotels before and I love their layout. It has a warm, sophisticated feeling at a reasonable price. The hotel definitely has an upscale feel to it. This hotel is located in a large suburb of Louisville (Jeffersontown) and has a lot of restaurants and stores nearby. The staff were friendly and the rooms were... More

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We are so happy to hear about your pleasant stay with us here at the Hyatt Place Louisville East! Please come back and see us again soon. More

Tullahoma, Tennessee
Top Contributor
113 reviews 113 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You will not find a better stay for the money. The staff is a bit more professional than a typical mid-range hotel. The desk helped me arrange for car service several days and made several very good recommendations for food and drink. The room was very comfortable and spacious, the separate living areas allowed for plenty of workspace. Very well... More

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Wow! Fabulous reviews are something we can never see too many of! Thank you so much for the kind words about our hotel and staff. I have already let our staff know what you said and to keep up the good work. We look forward to seeing you again soon! More

Evansville, Indiana
Top Contributor
89 reviews 89 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 3, 2014

My family and I were in Louisville and it got late, so instead driving home so late we decided to spend the night. I just walked right in and was greeted by a very friendly staff person who asked me how they could help. Not only did we get a great room, but the rate was fantastic too! My wife... More

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you so much for the rave review!!! We have passed this along to our staff to show them that their kindness is appreciated. Please come back and see us soon!! :) More

Killen, Alabama
Top Contributor
62 reviews 62 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 3, 2014

As usual, a good experience with this chain. The front desk personnel were very friendly, both at check in and check out. Really like the location. It is a nice town (Jeffersontown) and plenty of places to eat (any place that is near a Panera and a Dunkin Donuts for coffee is good in my book). The price was reasonable... More

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

Thank you for your kind comments about our hotel and staff. We pride ourself on great customer service and love to hear about everyone's experiences. Please come back and see us soon! More

Houston, Texas
Top Contributor
64 reviews 64 reviews
46 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 30, 2014

Check- in was quick nice front desk girls and lets see.......... That's about it. My room I was there for a few days there was other people hair everywhere. In the bed on the pillows, in the bath on the walls just everywhere. SMH. Non of the outlets in the room worked each and everyone was loose I could not... More

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We would like to talk to you about your stay to get more information so we can address the issues that you have stated in your review. You can call or email me at 502-426-0119 or email at Kristine.Vowels@Hyatt.com. More

Chicago
Contributor
19 reviews 19 reviews
7 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 27, 2014

This was my first stay at a Hyatt Place property. I normally find a Hampton or Holiday Inn, but Hyatt Place was at the same price point so decided to give it a try. I was pleasantly surprised. The room layout was the nicest difference. The sofa was partitioned from the beds, so you have a nice size separate sitting... More

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Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We are so very happy to hear that we met or exceeded your expectations for a first time visit to a Hyatt Place! Hope that you will continue to stay with us and other Hyatt Places in your future travels. More

Bowling Green, Kentucky
Contributor
18 reviews 18 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 26, 2014 via mobile

My husband, 3 kids, and myself stayed here for one night after the KY state fair. The king size bed was very comfortable & the kids slept on the sleeper sofa. I booked the night before and received a great deal. Complementary breakfast in the morning is great when you're feeding 5 people. The girls were all extremely nice and... More

Was this review helpful? Yes
Kristine V, Director of Sales at Hyatt Place Louisville-East, responded to this review

We are so happy that you and your family had a wonderful stay with us! Thank you for the comments about our staff. This was relayed to them at the staff meeting in September and they were all smiles. We are proud of our staff and continue to try to better ourselves to maintain a high level of customer service.... More

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Additional Information about Hyatt Place Louisville-East

Address: 701 South Hurstbourne Pkwy, Louisville, KY 40222
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Louisville-East 3*
Number of rooms: 123
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Also Known As:
Hyatt Place Louisville-East Hotel Louisville
Hyatt Louisville
Louisville Hyatt

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