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Hyatt Place Louisville-East

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701 South Hurstbourne Pkwy, Louisville, KY 40222
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Hyatt Place Louisville-East
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Hyatt Place Louisville-East
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240 reviews from our community

Traveler rating
    120
    84
    22
    11
    3
See reviews for
87
54
15
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
  • All months
    (240)
  • Mar-May only
    (66)
  • Jun-Aug only
    (77)
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    (60)
  • Dec-Feb only
    (37)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel has friendly and accommodating staff. Clean rooms with comfortable beds. The complimentary breakfast in the morning are the best. Have been at this hotel twice and have enjoyed both my experiences here.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for youer response! We are so glad you enjoyed our breakfast as we are trying to continuously improve our selection! Warm Regards, Michael Klus More 

Louisville, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I had a very nice stay at your hotel. The staff was very friendly and the room was clean and the bed was very comfortable, I had three good nights of sleep. I would have liked to have eggs, bacon and/or sausage for breakfast. The other products offered for breakfast were good. Thank you.

Review collected in partnership with Hyatt Hotels

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Great service & the staff was extremely courteous! There was also a lot of choices for restaurants/bars in the immediate area. The pool area was extremely clean & accessible. The rooms were clean, & there was plenty of hot water for the shower.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

So glad you enjoyed your stay! We hope to see you back quickly! Warm Regards, Michael Klus More 

1 review
4 of 5 stars Reviewed 1 week ago

The staff were extremely helpful with restaurant suggestions. They even have lists of places within walking distance, short drive, etc. Very organized! The front desk dealt with my requests promptly (screaming child across the hall was dealt with right away!) Only downside was the breakfast, I feel, could be a little more upscale in quality. And they need new/firmer beds.... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for your feedback! I am glad the staff was very helpful and took great care of you! I apologize you didn't find the bed comfortable, we usually get great reviews on them! The hotel is actually in the beginning process of setting up a room renovation so they will be getting replaced either way! Warm Regards, Michael Klus More 

Grove City, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at Hyatt Place hotels always treats me like I'm their top client. They're always very professional and friendly. The hotels are always quiet, even when I know that there are large groups there. It's always clean. This particular hotel is located in the middle of LOTS of food choices. It's minutes away from the zoo and the Expo... More 

Review collected in partnership with Hyatt Hotels

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Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for your review! I am glad our staff treated you well! The occupancy limits on the pool are acutally a city regulated thing and are unfortunately out of our control. Warm Regards, Michael Klus More 

Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt for girls weekend. We meet once a year in Louisville and this was our first time at the Hyatt and it will be our choice from now on. Great location, close to all shopping. Walking distance to the Brick House Tavern is a definite plus also. Nice quite room. We loved being able to relax... More 

Review collected in partnership with Hyatt Hotels

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Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

THank you for your response! We look forward to having you stay with us again! More 

Round Rock, Texas
Top Contributor
131 reviews 131 reviews
19 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was close to downtown..lots of places to eat and shop around. It smelled good and was super clean! The breakfast was okay. We would stay there again! The beds were comfortable. They told us they were under new management.

Was this review helpful? Yes
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I am very pleased you enjoyed your stay and the hotel! We look forward to having you stay with us again when in Louisville! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Whenever I need a quiet getaway in the city or a night to refresh, I always book here. Staff is wonderful, accommodations are nice. The only thing I wish was different was indoor instead of outside pool.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I am so glad we are one of your favorite places in Louisville! We hope we are always your first choice and can't wait to see you again! Thank you! More 

Saint Louis, Missouri
Top Contributor
107 reviews 107 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice place. Pretty new. Staff was very friendly. Stayed here with our soccer team. Accommodating for our large group. There were several restaurants within walking distance. The only real drawback is the small sitting area in the lobby. Not a very big space for our group to hang out, but that is probably by design. It's a good place. I... More 

Was this review helpful? Yes
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I am glad you and your group enjoyed our hotel ! Please note, we always have meeting rooms that can be used for group gatherings! We look forwad to having you stay with us again! More 

Woodstock, Georgia
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 17, 2015

I stayed here from March 23rd to March 29th for business. This place was experiencing some serious housekeeping issues. Before getting into that, I should point out that a few folks in particular were fabulous the entire week. Matthew (the big one) was always pleasant, friendly and helpful. Unfortunately, I've forgotten the other bright spot's name..., I seem to recall... More 

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