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Courtyard by Marriott Louisville East

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9608 Blairwood Road, Louisville, KY 40222
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Courtyard by Marriott Louisville East
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Courtyard by Marriott Louisville East
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107 reviews from our community

Traveler rating
    39
    35
    21
    10
    2
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30
22
6
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Ohio
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very Nice Courtyard Property. Cafe serves Great Breakfast meals. Staff and Management very friendly. Room was missing the refrigerator (wasn't needed since we were traveling with a cooler) and air conditioner was very loud.

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Cincinnati, OH
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say about my visit to the Courtyard by Marriott in East Louisville other than “A Perfect Stay”…Upon arrival I was greeted with “Welcome” and a smile…The lobby area was very modern and NICE!! I had requested an early arrival and arrived at 1pm and was promptly checked in with no problem (normal check-in is at 3pm). My... More 

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indianapolis
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The front desk people were very friendly and helpful, and the lobby area seemed clean. The location is definitely near the highway and some good places to eat! However, the room was not especially clean. When i opened the mini fridge to put my yogurt in I was greeted with someone else's chinese leftovers that promptly stunk up our entire... More 

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Larry C, General Manager at Courtyard by Marriott Louisville East, responded to this review

Dear zoe t, Thank you for taking the time to share your recent experience. I would like to personally apologize for the refrigerator items that were overlooked, and the noise issues that you experienced. Your satisfaction is our top priority and I assure you that your comments will be used to help us to improve. I certainly understand that clean... More 

United States
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Larry went overboard to get my room ready and make sure I was taken care of! I think he helped clean the room to get me in quicker and the room was an upgrade. He is nice, professional, courteous and hard working. An added bonus- Manager's reception and food was super! Early the next morning Larry was helping out at... More 

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Duluth, Georgia, United States
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 14, 2015

My family was in town for a funeral and exhausted once we arrived to the hotel at 10 pm. The gentlemen at the front desk greeted us very professional and provided friendly service. He asked if we were in town for business or pleasure. We answered "death in our family". His kindness went from being professional to giving us more... More 

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Maryland USA
Top Contributor
178 reviews 178 reviews
133 hotel reviews
140 helpful votes 140 helpful votes
2 of 5 stars Reviewed April 7, 2015

Hotel located near highway in an area close to business, dining and shopping. Parking no problem and was greeted warmly upon registering. Lobby was up to date and contained large dining area and open business center. The hotel is an original style courtyard and I had to walk very far to reach my room with the final portion walking though... More 

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Larry C, General Manager at Courtyard by Marriott Louisville East, responded to this review

Dear panther61, Thank you for taking the time to share your recent experience with us. I sincerely apologize for chlorine odor, the mischarges and the inability for us to quickly correct our mistakes. I have addressed each of your concerns with our team so we can quickly take the needed to steps to correct these moving forward. Your satisfaction is... More 

Louisville, Kentucky
Top Contributor
314 reviews 314 reviews
21 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed March 19, 2015

This is a lovely courtyard which provides outstanding service. They have a marketplace and a small eating area. The eating area offers coffee and snacks for a fee in the morning. The rooms are nice. Most face the highway so noise can be an issue. We stayed on the top floor facing the highway and it was not a problem.... More 

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Chester Springs, Pennsylvania
Top Contributor
82 reviews 82 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 4, 2015

I was very impressed with this Marriott hotel it's an easy 20 min drive from the airport with free parking. An excellent on site restaurant and impressive bourbon bar. The highlight for me was the impressive fitness center that was much larger and better equipped than your average hotel gym. Also, excellent customer service!

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Ajax, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 27, 2015

Second stay here. We were here for a conference for 3 nights (Jan 23-26). 15 minutes from downtown (hotel is right off the highway) and 10 minutes to the Airport (Louisville Exposition Center). Nice and clean. Lobby is spacious and clean. Business area is acceptable. Lounge area is nice. Marketplace is open 24/7 and Cafe was open each morning Saturday,... More 

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Kent, United Kingdom
Top Contributor
57 reviews 57 reviews
50 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 19, 2014

The room is generic as you'd expect, not memorable - standard courtyard affair. The hotel is absolutely identical to the courtyard at detroit airport if you've stayed there. exactly same design and layout. Staff reasonably helpful but stretched doing more than one job at a time. Bar/Restaurant closed on weekends, this annoys me about the courtyard. Sign up advising closed... More 

Was this review helpful? Yes 1
Larry C, General Manager at Courtyard by Marriott Louisville East, responded to this review

Dear dwnfallen, Thank you for taking the time to share your valuable feedback. My sincere apologies for not providing a more memorable experience. We will definitely use your comments to provide more food and beverage options to our guest at all times and make sure that staff is available to provide those promptly. Sincerely, Larry C More 

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