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Courtyard by Marriott Louisville East

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9608 Blairwood Road, Louisville, KY 40222
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1 room 1 guest
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Courtyard by Marriott Louisville East
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118 Reviews from our TripAdvisor Community

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Traveler rating
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    42
    22
    10
    3
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34
25
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was nice and clean, but no such thing as a free breakfast here. You will have to pay at the bistro. The pool closed early and the outdoor location would benefit with a whirlpool. There are also a few casual chain restaurants within walking distance.

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Greenville, South Carolina
Level Contributor
127 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed three nights at the hotel and had a pleasant experience. The check-in was the speediest we have ever encountered. The king bed room was comfortable, clean, excellent bed, mini refrigerator. The fourth floor room over looking the pool was quiet for the entire stay. The lobby is nicely decorated and very pleasant. About ten miles from downtown, it... More 

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Room was fine. Employees were not exactly friendly (I.e.-book in room has pool hours listed as closing at 11:00 pm, but actually closed at 10:00. When we called the front desk their response was literally, "Uhh...sorry." We also had no bedding for our foldout couch and had to inconvenience them for that as well.

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Larry C, General Manager at Courtyard by Marriott Louisville East, responded to this review

Dear KGRsMom, Thank you for taking the time to report these concerns. I sincerely apologize for the unfriendly interaction, pool hour posting error, and sofa linens. Our mistakes made here are not reflective of a typical experience at the hotel and steps are being taken to quickly correct them. If I can be of any further assistance, please do not... More 

Ronks
Level Contributor
190 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed July 20, 2015

This was our first stay here. The rooms were kept clean and comfortable with a sofa to boot. No fridge or microwave in the rooms. The shower was wonderful. It was a very nice stay. I especially appreciated the fruit infused water that is kept going all day long. Regretfully they stop the service in the evening but it was... More 

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Plainfield, Illinois
Level Contributor
161 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed July 13, 2015

My daughters and I stayed here to go to the NASCAR race at Kentucky Speedway. We stayed in a one bedroom suite. The suite was roomy and clean. All I can ever ask for LOL. The facilities were nice. Breakfast included rate was well worth it. The pool was nice as well. The staff were great.

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Level Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 12, 2015

This hotel was just what we needed on our way to and from a race at KY Speedway. They worked with us on an early check-in. We were welcomed at the front desk with a smile. Our room was spacious and clean although a little musty. Of course Louisville has been hit with a lot of rain this summer. Our... More 

Was this review helpful? Yes 1
Level Contributor
2 reviews
1 of 5 stars Reviewed July 10, 2015

They held the phone! Yes, Really! We could not be provide a phone for our room. It took 4 requests over 4 days to get a phone for our room. We got a reply from the manager..."We will do better next time." Not a chance! There will never be a NEXT TIME!!

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Larry C, General Manager at Courtyard by Marriott Louisville East, responded to this review

Dear Editcube, Thank you for taking the time to share this valuable feedback. Our policy is to have a telephone in each room on the night stand directly beside each bed. I wanted to assure you that this was an isolated issue and I really appreciate you bringing this to our attention so that the phone can properly be replaced.... More 

Cincinnati, Ohio
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

My son's baseball team was attending a tournament in the Louisville area. We checked in on Friday; the check-in procedure was friendly and very quick. The lobby area is also beautiful and the free iced water was a nice touch. Our room was very clean and comfortable and located on the ground level with a patio door overlooking the pool... More 

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Cumming
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 23, 2015

Great location with lots of stores and places to eat around there. Our Room #207 was clean and quiet. No free breakfast and the shower head in the bathrooom was so high...I had a hard time reaching it to turn it my way. .....but overall......nice.

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Indianapolis, Indiana
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 23, 2015

Nice clean hotel. My family and I stayed with my daughters basketball team. We stayed in a king room. Nothing fancy but was nice for what we needed. The staff at check in was not very friendly. Not rude, seemed like she didn't want to be at work.

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