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Courtyard by Marriott Louisville East

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9608 Blairwood Road, Louisville, KY 40222
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Courtyard by Marriott Louisville East
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116 Reviews from our TripAdvisor Community

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Traveler rating
    40
    41
    22
    10
    3
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34
24
6
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (34)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (19)
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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Room was fine. Employees were not exactly friendly (I.e.-book in room has pool hours listed as closing at 11:00 pm, but actually closed at 10:00. When we called the front desk their response was literally, "Uhh...sorry." We also had no bedding for our foldout couch and had to inconvenience them for that as well.

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Larry C, General Manager at Courtyard by Marriott Louisville East, responded to this review

Dear KGRsMom, Thank you for taking the time to report these concerns. I sincerely apologize for the unfriendly interaction, pool hour posting error, and sofa linens. Our mistakes made here are not reflective of a typical experience at the hotel and steps are being taken to quickly correct them. If I can be of any further assistance, please do not... More 

Ronks
Level Contributor
184 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay here. The rooms were kept clean and comfortable with a sofa to boot. No fridge or microwave in the rooms. The shower was wonderful. It was a very nice stay. I especially appreciated the fruit infused water that is kept going all day long. Regretfully they stop the service in the evening but it was... More 

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Plainfield, Illinois
Level Contributor
152 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My daughters and I stayed here to go to the NASCAR race at Kentucky Speedway. We stayed in a one bedroom suite. The suite was roomy and clean. All I can ever ask for LOL. The facilities were nice. Breakfast included rate was well worth it. The pool was nice as well. The staff were great.

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Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was just what we needed on our way to and from a race at KY Speedway. They worked with us on an early check-in. We were welcomed at the front desk with a smile. Our room was spacious and clean although a little musty. Of course Louisville has been hit with a lot of rain this summer. Our... More 

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Level Contributor
2 reviews
1 of 5 stars Reviewed 3 weeks ago

They held the phone! Yes, Really! We could not be provide a phone for our room. It took 4 requests over 4 days to get a phone for our room. We got a reply from the manager..."We will do better next time." Not a chance! There will never be a NEXT TIME!!

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Larry C, General Manager at Courtyard by Marriott Louisville East, responded to this review

Dear Editcube, Thank you for taking the time to share this valuable feedback. Our policy is to have a telephone in each room on the night stand directly beside each bed. I wanted to assure you that this was an isolated issue and I really appreciate you bringing this to our attention so that the phone can properly be replaced.... More 

Cincinnati, Ohio
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

My son's baseball team was attending a tournament in the Louisville area. We checked in on Friday; the check-in procedure was friendly and very quick. The lobby area is also beautiful and the free iced water was a nice touch. Our room was very clean and comfortable and located on the ground level with a patio door overlooking the pool... More 

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Cumming
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 23, 2015

Great location with lots of stores and places to eat around there. Our Room #207 was clean and quiet. No free breakfast and the shower head in the bathrooom was so high...I had a hard time reaching it to turn it my way. .....but overall......nice.

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Indianapolis, Indiana
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 23, 2015

Nice clean hotel. My family and I stayed with my daughters basketball team. We stayed in a king room. Nothing fancy but was nice for what we needed. The staff at check in was not very friendly. Not rude, seemed like she didn't want to be at work.

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Cleveland, Ohio
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

Very Nice Courtyard Property. Cafe serves Great Breakfast meals. Staff and Management very friendly. Room was missing the refrigerator (wasn't needed since we were traveling with a cooler) and air conditioner was very loud.

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Cincinnati, OH
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 17, 2015

What can I say about my visit to the Courtyard by Marriott in East Louisville other than “A Perfect Stay”…Upon arrival I was greeted with “Welcome” and a smile…The lobby area was very modern and NICE!! I had requested an early arrival and arrived at 1pm and was promptly checked in with no problem (normal check-in is at 3pm). My... More 

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