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Courtyard by Marriott Louisville Downtown

Certificate of Excellence
3.0 of 5
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100 South Second Street, Louisville, KY 40202
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Courtyard by Marriott Louisville Downtown
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Ranked #22 of 97 Hotels in Louisville
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 4, 2015
L52094 Atlanta, GA
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214 reviews from our community

Traveler rating
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    78
    32
    14
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott Louisville Downtown
See the most recent reviews
Atlanta, GA
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 4, 2015

Was in town for a conference over the July 4th weekend. You can not beat the location, you can walk to anyplace in town. Ask for a room with a balcony. The rooms and amenities are standard (renovated) Courtyard fare. Would not hesitate to stay here again should I come to Louisville.

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are happy to know that you enjoyed your stay with us! Our guests do love the balcony rooms where you get to enjoy the Downtown area...that was a great tip. We are happy that you were able to take advantage of our central location as well. We hope to see you soon! More 

Naperville, Illinois
Top Contributor
60 reviews 60 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 28, 2015

We were only there for one night, but were very impressed. The lobby is spacious and inviting, and the room was beautifully decorated with fabulous horse prints befitting the surroundings. Had a great, restful nights sleep with double pillows, and warm comforter. Appreciated the light above the shower! Thanks Marriott!

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are happy to know that you enjoyed your stay with us. We hope we will have the opportunity to host you again in the near future. More 

1 review
5 of 5 stars Reviewed February 15, 2015

Very pleasant, the room lay out was spacious. There was a touch screen tv in the lobby that had options to see local restaurants, places of interest and the weather. The room was facing the Yum centers large tv screen but with the blinds closed we didn't notice the tv at all. We had a slight problem with our breakfast... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for the kind words regarding your stay with us. We are happy to exceed your expectations! We look forward to serving you again. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 14, 2015

We stayed here on Feb. 12th for the Luke Bryan concert at the Yum Center. Great location for that. The room was very nice and clean. The staff was great. Everyone was so nice and helpful. We had a room on the second floor facing the Yum Center which my daughter loved. The only thing about that location was a... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking time to review our property. We are so glad you enjoyed your stay with us! With it being so cold that night, I am glad you only had to walk across the street to the concert. Concert nights are always busy and exciting! I am glad you and your daughter had a fun time. There are... More 

Dayton, Ohio
Top Contributor
231 reviews 231 reviews
77 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed January 27, 2015

I stayed here as a guest of the traveling musical "Once" and, as a result, got a group rate. At that price, the hotel is a good value but, at the regular rate, I think you can do better. The rooms are fine and parking is $6 a day (which is reasonable), but the only restaurant is a snack bar... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking time to give us a review. We enjoyed having your group stay with us. I know you see many properties with your travels and know that staying at a select service hotel means not having the same ammenities as a full service hotel. We were fully renovated in 2013 with all the brand standards of Courtyard... More 

New York City, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 4, 2015

You're paying a premium for downtown location, but that shouldn't mean that basic amenities are compromised. The TV is impossible to view from the bed. The fan in the hotel room can only be set to heat or fan. Usually we like to leave the fan on to mask noise, but since that wasn't possible in this room, we were... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We strive to make every stay for every guest exceed expectations. We are sorry that you experienced ANY problems with our hotel. At your request, we would have been happy to move you to a different room so you were more comfortable and we would have addressed the room issues you listed for the next guest. As you can tell... More 

Lombard, Illinois
Top Contributor
108 reviews 108 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 18, 2014

This is a nice hotel--all the standard courtyard features, with nice stay and clean rooms. We got a decent rate from Expedia; my friends had some issues checking in (apparently Courtyard's systems don't always sync well with Expedia) but my check-in was fine.

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking time during the holidays to let us know how your experience was during your stay with us. We appreciate your time and we are pleased to know you had an enjoyable experience. More 

Orlando, Florida
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 6, 2014

Our room was very noisy, both from the outside street and the hallway. The front desk staff was usually involved in personal conversations when we passed through th lobby. Self parking was reasonably priced in the attached garage, but if you needed assistance there was no other option.

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

It is our goal to exceed all expectations and provide an excellent experience for all of our guests. We sincerely apologize for not meeting yours. Thank you for taking the time to let us know about your stay with us. We are happy to know that you were satisfied with the rate of our parking. It is inexpensive at only... More 

Mason, Ohio
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

A weekend with girl friends before Thanksgiving. Wanted some place close to 4th Street Live, two walking blocks, excellent location. The staff was super and the rooms were very clean and comfortable. Would stay again....

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

A girl's weekend is a perfect way to pre-celebrate the holidays! We are happy that you and your friends enjoyed Louisville and your stay with us. We hope you make us a part of your tradition every year! More 

Saint Louis, Missouri
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 1, 2014

We went to Louisville for the Riverboat Festival and the Courtyard was the ideal place to stay. It was very convenient for all the riverfront activities, and the room was quiet and comfortable. My only complaint was that there was no hair dryer in the room. I had not brought one since I assumed that a hotel of this caliber... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

The Festival of Riverboats was a fabulous event and we are happy that you were able to take advantage of our close proximity to the riverfront. We do provide a hair dryer in each room so I am not sure why there was not one in your room. We apologize for any inconvenience this may have caused you. Please remember... More 

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