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Courtyard by Marriott Louisville Downtown

Certificate of Excellence
3.0 of 5
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100 South Second Street, Louisville, KY 40202
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Courtyard by Marriott Louisville Downtown
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Ranked #22 of 97 Hotels in Louisville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
Missy N Newburgh, Indiana, United States
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215 reviews from our community

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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newburgh, Indiana, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had plans to join some friends in Louisville for a Saturday night out. It happened to be the same weekend as our anniversary so my husband and I decided to go over the night before. We called for several weeks to get a room for Friday night and were told they were sold out. Stevie Wonder was in town... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

First, HAPPY ANNIVERSARY! We are happy that you decided to share your important day with us! Your stay was during one of our huge city wide conferences, the Mid America Truck Show. Coupled with the concert, our rates were higher than usual. We are happy to know you found value in our location and our wonderful staff, including Jermaine! See... More 

Midway, Kentucky
Top Contributor
91 reviews 91 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is a solid choice if you are attending anything at the YUM center. Clean rooms, great staff and plenty of great food places close by. I would not recommend this place if you are looking for a quiet place in the city. It is an ideal place to stay if you are going to dinner and a concert... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking time to reveiw your stay with us. We are happy to know you enjoyed our prime location for concerts and events at the YUM! Center. The people watching is pretty spectacular during events. We hope we have the pleasure of hosting you again in the near future. More 

Half Moon Bay, California
Top Contributor
316 reviews 316 reviews
81 hotel reviews
252 helpful votes 252 helpful votes
2 of 5 stars Reviewed April 2, 2015

This hotel was a mixed bag. A Courtyard is a Courtyard; pretty much the same everywhere. When the basic Courtyard model works it is fine (although I do not like the Bistro concept), but when the little things go wrong it is very annoying. First of all, the lady at the front desk gave me the wrong password for the... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for selecting the Courtyard Downtown Louisville for your stay and we sincerely apologize that you experienced the issues that you did. These problems are not the norm for our property as you can see from numerous other tripadvisor reviews. We understand we fell short of your expectations and will address the items you noted. Thank you for your... More 

Bandera, Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

We traveled to Louisville, Kentucky on business that also required we bring our four school aged children with us. The staff was AMAZING. Friendly. Helpful. Considerate. Thoughtful. Those are the four of the best adjectives to describe this hotel. We had been booked into one room. But upon our arrival our desk clerk realized I was handicapped and gave us... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

I had the pleasure of seeing you and your lovely family while you were here. You have a great family and we are happy that we were able to take great care of you. Our guests are an extension of our family and our front desk takes their jobs of accommodating the needs of our guests very seriously. We hope... More 

marion, iowa
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 26, 2015

Stayed for 4 nights in March 2015. The property is directly across from the YUM center, the street is loud and busy but not so much that you can't sleep. there are plenty of restaurants within a 5 min walk and the area seemed safe in the evening. Our room was decent and had a fridge in it, however it... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking the time to reveiw your stay with us. We are happy that you enjoyed our updated workout facilities and convenient location during your stay. We are sorry if you experienced a room that was other than PERFECT! We strive to making every inch of our hotel spotless and if you did not find this to be... More 

Southern State
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 25, 2015

I have stayed at this hotel several times on business. The most recent was to attend an event at the Yum Center. It is literally right across the street. You can't get any closer. From check-in to check-out, the staff was extremely professional yet friendly. My room was spotlessly clean. Large flat screen TV, small refrigerator for drinks, free wifi... More 

Was this review helpful? Yes 1
Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking the time to review our property. We appreciate your time. We hare happy to hear that you are a returning guest that finds our hotel spotless, comfortable, convenient and friendly. See you soon! More 

Lawrenceburg, KY
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 23, 2015

We stayed at the Courtyard March 18/19-22 for the NCAA basketball tournament. The location was awesome! We were just a quick jaunt across the street for the games and just a few blocks from 4th Street section. Perfect. I had no noise from inside but did hear some street noise but it is a city after all and that happens;... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are happy to know that you enjoyed your stay with us during the basketball tournament. It was a fun time to be in Downtown Louisville for sure. Being right across the street from where the teams played, we were definitely in the action. We are happy that we were able to fulfill your requests, we sincerely try to make... More 

Morrow, Ohio
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

Stayed here 3/14/2015 for the Maroon 5 concert. Excellent location to the KFC Yum center. Easy walk to 4th street entertainment district. Very friendly and helpful staff. Very clean rooms. Would stay here again.

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are so happy to know that you enjoyed our convenient location for concerts at the KFC YUM! Center. They have some great concerts coming up in the next few months and we would love to have you stay with us again! More 

Cincinnati OH
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 13, 2015

I liked this hotel. Directly across from the KFC YUM Center. They offer breakfast for purchase which was good and have a small bar as well (same place). I can always find some uncleanliness in rooms. But while this place was a bit dated in decor, the room was very clean. Probably the cleanest room I have had in a... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are happy to know that you enjoyed your stay and our fabulous staff! We were fully renovated in 2013 and we pride ourself on the cleanliness of our hotel. The low priced downtown parking and complimentary wi-fi are great value adds to help our guests know that they are getting their money's worth in our downtown location. Thank you... More 

Wantagh, NY
Top Contributor
78 reviews 78 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed March 7, 2015

Easy parking, although the elevator was broke one morning and we were parked on the top floor. The hotel is clean and the staff is very friendly. Here are some negatives....If you are facing the Yum center, the neon sign will be shining into your room. Second, if there is an event at the Yum center then many people park... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking time to review our hotel. We are happy to know that you enjoyed your stay with us! We do have black out curtains that can be pulled to darken the room. Should you visit Louisville again, we hope you choose to stay with us! More 

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