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Courtyard by Marriott Louisville Downtown

Certificate of Excellence
3.0 of 5
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100 South Second Street, Louisville, KY 40202
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Courtyard by Marriott Louisville Downtown
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Ranked #21 of 97 Hotels in Louisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Donna S Bandera, Texas
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213 reviews from our community

Traveler rating
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    77
    32
    13
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bandera, Texas
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 2 days ago NEW

We traveled to Louisville, Kentucky on business that also required we bring our four school aged children with us. The staff was AMAZING. Friendly. Helpful. Considerate. Thoughtful. Those are the four of the best adjectives to describe this hotel. We had been booked into one room. But upon our arrival our desk clerk realized I was handicapped and gave us... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

I had the pleasure of seeing you and your lovely family while you were here. You have a great family and we are happy that we were able to take great care of you. Our guests are an extension of our family and our front desk takes their jobs of accommodating the needs of our guests very seriously. We hope... More 

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for the MATS! It was a great location to stay for a little R&R. The front desk was very helpful. We were helped by Suang from Korea who was working on an internal exchange program. It was really nice to talk to him. He also helped us straighten out a miscommunication from earlier that day. We had... More 

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marion, iowa
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 4 nights in March 2015. The property is directly across from the YUM center, the street is loud and busy but not so much that you can't sleep. there are plenty of restaurants within a 5 min walk and the area seemed safe in the evening. Our room was decent and had a fridge in it, however it... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking the time to reveiw your stay with us. We are happy that you enjoyed our updated workout facilities and convenient location during your stay. We are sorry if you experienced a room that was other than PERFECT! We strive to making every inch of our hotel spotless and if you did not find this to be... More 

Southern State
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel several times on business. The most recent was to attend an event at the Yum Center. It is literally right across the street. You can't get any closer. From check-in to check-out, the staff was extremely professional yet friendly. My room was spotlessly clean. Large flat screen TV, small refrigerator for drinks, free wifi... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking the time to review our property. We appreciate your time. We hare happy to hear that you are a returning guest that finds our hotel spotless, comfortable, convenient and friendly. See you soon! More 

Lawrenceburg, KY
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Courtyard March 18/19-22 for the NCAA basketball tournament. The location was awesome! We were just a quick jaunt across the street for the games and just a few blocks from 4th Street section. Perfect. I had no noise from inside but did hear some street noise but it is a city after all and that happens;... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are happy to know that you enjoyed your stay with us during the basketball tournament. It was a fun time to be in Downtown Louisville for sure. Being right across the street from where the teams played, we were definitely in the action. We are happy that we were able to fulfill your requests, we sincerely try to make... More 

Morrow, Ohio
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here 3/14/2015 for the Maroon 5 concert. Excellent location to the KFC Yum center. Easy walk to 4th street entertainment district. Very friendly and helpful staff. Very clean rooms. Would stay here again.

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are so happy to know that you enjoyed our convenient location for concerts at the KFC YUM! Center. They have some great concerts coming up in the next few months and we would love to have you stay with us again! More 

Cincinnati OH
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked this hotel. Directly across from the KFC YUM Center. They offer breakfast for purchase which was good and have a small bar as well (same place). I can always find some uncleanliness in rooms. But while this place was a bit dated in decor, the room was very clean. Probably the cleanest room I have had in a... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are happy to know that you enjoyed your stay and our fabulous staff! We were fully renovated in 2013 and we pride ourself on the cleanliness of our hotel. The low priced downtown parking and complimentary wi-fi are great value adds to help our guests know that they are getting their money's worth in our downtown location. Thank you... More 

Wantagh, NY
Top Contributor
74 reviews 74 reviews
26 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy parking, although the elevator was broke one morning and we were parked on the top floor. The hotel is clean and the staff is very friendly. Here are some negatives....If you are facing the Yum center, the neon sign will be shining into your room. Second, if there is an event at the Yum center then many people park... More 

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

Thank you for taking time to review our hotel. We are happy to know that you enjoyed your stay with us! We do have black out curtains that can be pulled to darken the room. Should you visit Louisville again, we hope you choose to stay with us! More 

Evansville, Indiana
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice, clean and comfortable. Very comfortable !!! Nice lobby. Parking garage was easily accessible to the hotel. Front desk representatives were very professional and friendly and willing to accommodate lol your needs.

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Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are so happy to hear that you found your stay with us enjoyable and that you found our hotel to be so comfortable. We have found that our guests are loving our brand new mattresses! We are the perfect location when catching a show, game or other event at the KFC YUM! Center right across the street. We look... More 

Atlanta, GA
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in town for a conference over the July 4th weekend. You can not beat the location, you can walk to anyplace in town. Ask for a room with a balcony. The rooms and amenities are standard (renovated) Courtyard fare. Would not hesitate to stay here again should I come to Louisville.

Was this review helpful? Yes
Anna Marie F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review

We are happy to know that you enjoyed your stay with us! Our guests do love the balcony rooms where you get to enjoy the Downtown area...that was a great tip. We are happy that you were able to take advantage of our central location as well. We hope to see you soon! More 

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