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Extended Stay America - Louisville - Dutchman

2.0 of 5
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6101 Dutchman Lane, Louisville, KY 40205
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Extended Stay America - Louisville - Dutchman
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Ranked #83 of 98 Hotels in Louisville
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42 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Springfield, Ohio
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Room had outdated electrical outlets. None of the electrical cords would work without giving a shock/sparks. 3" diameter hole in shower ceiling. Shower head was terrible. Air conditioner smelled like mold/mildew/musty smell when it was turned on. A few small dead bugs on walls. Kitchen and bathroom floor were really dirty. Some water spilled and so I cleaned it up... More 

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MC CORDSVILLE
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

It makes me incredibly sad that my husband is staying here during a 6 month work assignment. I tried to get him to leave once I saw it, but he already cleaned the whole place, and moved all of his stuff in. I can't say bad without some good, so let me offer that this is a very good location... More 

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Travelers are raving about these Louisville hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The manager was very nice it is in a great location the rooms are nice beds are comfortable the kitchen is nice whenever you get tired of eating out if you are coming to Louisville Kentucky I would recommend this hotel for your stay I will be staying there the next time I go there

Was this review helpful? Yes 1
Goodyear, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No oven or pool is the downside. So far I like the staff. Cleaner then Hurtsbourne in my opinion. It OK for working on the road.Lot's of higher end restaurants.Breakfast consists of granola bar or muffin,oatmeal, grits and coffee only.

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Indianapolis, Indiana
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We've stayed at a number of no-frills Extended Stay America hotels, and many of them are quite nice... but this one isn't one of the nice ones, which is a shame because it's in a great commercial area that is relatively safe and has numerous stores and restaurants of various types, all within walking distance or a short drive (... More 

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Wichita, Kansas
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed May 15, 2015

The location for this place is really good- right behind a shopping center with plenty of restaurants and some shopping and only about a mile from the St. Matthews mall (and right off of 264). The grab and go breakfast in the morning consists of coffee, instant oatmeal and grits, granola bar, apple, and packaged muffins. The bed was comfortable... More 

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Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not receive professional customer service from all of our staff members. I discussed your comments with the team, and we are all going to... More 

Naples, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 10, 2015

What an absolute DUMP! Stay as far away as you can. The kitchen has caulking peeled up and gone replaced by mold/mildew. The freezer had a big rust spot in the back. The furniture looked like it came from the curb after someone tossed it out. The carpet was stained. The bathroom vanity had a half dozen cigarette burns in... More 

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Wauwatosa, Wisconsin
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 11, 2014

Our group was housed in various units fur a week and agreed it was the worst that any of us had stayed in. One of our group had to be relocated because of noises beneath her bed that she was sure was a rodent. The staff did accommodate but the overall experience of cleanliness was lacking. There were food and... More 

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Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

Scott - We received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, we will be inspecting all rooms before our guests arrive moving forward. We continually work... More 

1 review
1 of 5 stars Reviewed November 6, 2014 via mobile

The room was extremely Filthy , the mattress was stained , torn , hairs in between the sheets .I will NEVER stay here again . I wish I could post the pictures :( The smell was horrific . The corridors were nasty .I can't find one good thing to say about this place !

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness and maintenance issues in your room is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, I will be personally inspecting all rooms before arrivals moving forward. We continually work... More 

Level Contributor
1 review
3 of 5 stars Reviewed November 2, 2014

Worst hotel I have stayed in, period. I travel weekly for work and this is by far the worst room I have ever had. Room had stained and torn furniture, peeling cabinets, smoke stained walls and ceiling, dirty counters, smelly cabinets and microwave. Broken fridge handles etc.

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