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All 98 Louisville hotels

Extended Stay America - Louisville - Dutchman

2.0 of 5 Hotel   |   6101 Dutchman Lane, Louisville, KY 40205 (East Louisville)
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Ranked #81 of 98 Hotels in Louisville
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35 reviews from our community

Traveler rating
    5
    5
    8
    5
    12
See reviews for
3
3
4
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Wauwatosa, Wisconsin
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 11, 2014

Our group was housed in various units fur a week and agreed it was the worst that any of us had stayed in. One of our group had to be relocated because of noises beneath her bed that she was sure was a rodent. The staff did accommodate but the overall experience of cleanliness was lacking. There were food and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

Scott - We received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, we will be inspecting all rooms before our guests arrive moving forward. We continually work... More 

1 review
1 of 5 stars Reviewed November 6, 2014

The room was extremely Filthy , the mattress was stained , torn , hairs in between the sheets .I will NEVER stay here again . I wish I could post the pictures :( The smell was horrific . The corridors were nasty .I can't find one good thing to say about this place !

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness and maintenance issues in your room is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, I will be personally inspecting all rooms before arrivals moving forward. We continually work... More 

1 review
3 of 5 stars Reviewed November 2, 2014 via mobile

Worst hotel I have stayed in, period. I travel weekly for work and this is by far the worst room I have ever had. Room had stained and torn furniture, peeling cabinets, smoke stained walls and ceiling, dirty counters, smelly cabinets and microwave. Broken fridge handles etc.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 15, 2014 via mobile

We came to town to do an electrical job and booked this room as it seemed inexpensive and have had good experiences with extended stay in the past. This was by far the worst! The elevator smelled like beer and urine, the room was tiny and the beds were too small for my husband and I to share so we... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the issues you had while staying at our hotel is truly regrettable. We apologize that your stay did not meet your expectations. To uphold our company's high standards, we will be participating in additional training for our housekeepers and... More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2014

The room smelled a bit of cigarettes even though it is a non-smoking room. Internet was pretty good, even on the slowest free connection. I was approached by a couple of suspect people wanting money who did not live on the property. I am unsure about the area, but I did not feel safe or secure walking about the premises.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am pleased to read your remarks about our free Wi-Fi service. However, I am very sorry that your room had a smoke odor and you felt unsafe at our hotel. I want to assure you that we are located in a safe area... More 

Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 22, 2014

I thought this is the good hotel like other extended stay america, I am staying this hotel for my bussiness purpose for 1 week. Terrible, smell in side room and kept one chair like old bought from Goodwell second hand stuff....I can describe any thing good about this hotel...

Was this review helpful? Yes 1
Anoka, Minnesota
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 20, 2014

Heavy greasy smell in room. Urine on toilet seat. Dirty flatware in drawer. This was our first hotel stay of our vacation. Not a good way to start off. Thankfully our next two nights were awesome and we could shower and smell clean afterwards.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

Cathy – Thank you for your recent review of your stay. The conditions you described are unacceptable, and I sincerely apologize for your experience. I will be meeting with our housekeeping staff to review your comments and to create a plan of action so that your experience is not repeated. We continually work to improve our hotel, so I really... More 

Many Farms, Arizona
1 review
4 of 5 stars Reviewed October 1, 2013

The staff at this location was very nice and friendly but the management was not very friendly or helpful. If you can get around the management, the staff was really concerned about my stay and checked to see if I needed anything. The staff was very helpful and knowledgeable about the area and activities.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

Pastor David - Thank you for your recent review of your stay. I am sorry to hear that you had issue with management . In response to your feedback, I am going to be looking in to the situation further and would like for you to contact me so that I can remedy this issue immediately. Still, I am pleased... More 

Copemish
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 29, 2013

This hotel was the worst hotel I have ever stayed in! DO NOT STAY HERE!!!! Appeared to be a lot of illegal activity, said there was a pool and there is not. The front desk is rude. We paid for a week and after the first night of sleeping in our clothes because the room was nasty and smelled we... More 

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2013 via mobile

I wish I could have moved in permanently.The staff were very helpful,friendly,attentive,and caring. I have stayed at many hotels and motels and I will definitely stay at Extended Stay America again! The staff printed me out maps to places so I wouldn't get lost.They made me feel at home.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Louisville - Dutchman, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that the staff took good care of you and that you enjoyed your visit to our hotel. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More 

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Additional Information about Extended Stay America - Louisville - Dutchman

Address: 6101 Dutchman Lane, Louisville, KY 40205
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Louisville - Dutchman 2*
Number of rooms: 120
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Also Known As:
Extended Stay America Louisville
Extended Stay Louisville
Louisville Extended Stay

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