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Cottonwood Suites Louisville Fair & Expo Center

4110 Dixie Hwy, PO Box 16280, Louisville, KY 40216 (Formerly Holiday Inn Louisville Southwest)
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40% off room rate
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1 room 1 adult
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Cottonwood Suites Louisville Fair & Expo Center
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87 Reviews from our TripAdvisor Community

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Sebring, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and accomidating. They went out of their way to make sure our stay was pleasant. Janet, Alecia, and Brittany made sure everything was outstanding.. The Motel was going through some remodeling so the restaurant was not open , but we were never bothered by noise or inconvience.

Helpful?
Thank Ray C
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 11, 2015

My husband and I spent 3 nights along with our 2 yr old future executive, to attend the RV Dealer Trade Show. We may have been the only attendees who brought a child. Our stay at the Cottonwood Suites was surly the "fun part" of our little guy's getaway. Although the hotel did not have milk available to purchase, when... More 

Helpful?
Thank Scottylandrv
Dawson Springs, Kentucky
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 30, 2015 via mobile

There is a sign in the elevator that states they want to be a 10 and to let staff know what they can do to improve your stay. I can't say enough good things about the staff that work very. Always friendly and helpful! The biggest issue I have is a corporate problem. This hotel is in an area that... More 

Helpful?
Thank Lisa L

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Minneapolis, Minnesota
Level Contributor
76 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed August 21, 2015

I used my points to spend one night at this hotel to break up a long drive. I choose it because of it's proximity to the highway and the fact that they allowed dogs for a fee of only $25. My stay was okay, but far from anything that would make you come back. The hotel, both exterior and interior,... More 

Helpful?
Thank bretts11
IHGCare, Guest Relations Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Dear bretts11, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are regret if you find the location of the property uncomfortable and fell below your expectations with the condition of the facilities which you find it outdated. We... More 

Nashville, Tennessee
Level Contributor
412 reviews
314 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
1 of 5 stars Reviewed July 22, 2015

The hotel is a dump. Pure and simple. In a day when most Holiday Inns and HIEs have been updated, this place was nasty. I sort of figured from the 3.6 they scored on the HI website. The first room - pure mildew, humid smell. Janet was nice enough to find me a better room as a platinum. She also... More 

Helpful?
Thank TravelManSouth
IHGCare, Guest Relations Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Dear TravelManSouth, Thank you for being an IHG Rewards Club Platinum member and giving a feedback about your stay. I appreciate your positive remarks about the complimentary breakfast provided by our nice staff and good internet connection. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but... More 

South Bend, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 3, 2015 via mobile

We stayed at the hotel on June 28th and had two connecting rooms. The hotel and staff were nice but the reason for my one star is that my son left his favorite stuffed animal that he has slept with every night since he was born. I have called housekeeping and the front desk multiple times per day and no... More 

Helpful?
Thank stephanielvance
Wil P, General Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Dear stephanielvance , I apologize that no one from my team has followed up with you on your lost item. I’ve contacted the manager in charge of that area and I assure you that he will follow up with you shortly. I know we cannot undo your experience with us but I hope that you would give us another opportunity... More 

Lincoln, United Kingdom
Level Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed May 21, 2015

The Holiday Inn is well located for the fairground, just off the main Interstate and is a very short 5 min drive down to the fairground. I was in town to visit a show at the fairground so I picked this hotel due to proximity to both the airport and hotel. The hotel exterior is the standard American generic, just... More 

Helpful?
Thank Leaping_Deere
Wil P, General Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Dear Leaping Deere, First let me apologize that our hotel did not meet your expectation. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback is of great importance to us and allows us to monitor and improve our product and service continually. I know we... More 

1 review
5 of 5 stars Reviewed April 25, 2015

I spent 5 nights here April 18 - April 23, 2015. The rooms were clean and the bed was very comfortable. While I didn't spend a ton of time in the hotel, every staff member I encountered was amazing! This includes, the night time security staff, front desk staff, and cleaning crew. Thanks for making my stay as enjoyable as... More 

Helpful?
Thank O`Kesia C
Edmonton, Canada
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

We stayed there for 4 days. It was clean and comfortable. There was restaurant in the hotell. It was oky. The hotel is bit dated. It shows in the rooms and bathrooms. But overall a goid value. My only complaint was that at the time we stayed the fooms did not have safes. You had to use the front office... More 

Helpful?
Thank Dunmax
Iowa
1 review
4 of 5 stars Reviewed April 4, 2015

My kids and I came to Louisville for a weekend getaway. We booked through Expedias Unpublished Rates and to be honest, I was very apprehensive at first. After reading some of the reviews, all I could think was "What do we do now?" The neighborhood doesn't "look" the best, however at no time did we feel in any kind of... More 

Helpful?
Thank iagirl2
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