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Days Inn Hurstbourne

1.5 of 5
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9340 Blairwood Road, Louisville, KY 40222
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Days Inn Hurstbourne
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142 reviews from our community

Traveler rating
    6
    19
    20
    34
    63
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44
24
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • All months
    (142)
  • Mar-May only
    (57)
  • Jun-Aug only
    (26)
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    (40)
  • Dec-Feb only
    (19)
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Centreville, Virginia
1 review
1 of 5 stars Reviewed 4 days ago NEW

I was very disappointed with my recent stay at this location. When I got into my room the window was open and didn't have a screen in it. I shut it and went to turn on the air and it didn't work at all, which is probably why the window was open but didn't explain why the window had no... More 

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Rochester, Minnesota
1 review
2 of 5 stars Reviewed 6 days ago NEW

The first security door was not closed and didn't have latches. The hall way reeked of who knows what. The building was in a quite unkempt state. Our bathroom had orange spackling, but not the same as the walls. The bedspread had stains that we couldn't identify and the fleece cover had holes and burns, which was especially troubling as... More 

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2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

the two different occasions that I had to deal the desk clerk, they initially refused my coupon because the woman said they were all busy busy busy, there were three cars in the parking lot. then they could not take my hundred dollar bill, even though my room was 60. after I spent the night in a room that smelled... More 

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GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear larryhooper1977, I sincerely apologize for the inconvenience you had to go through. We have noted the points you have brought up, and I am personally looking into the matter, and bringing it up with the respective staff members, to make sure this is not repeated again. Regards GM More 

Elizabethtown, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

I was told that every hotel in town would be booked full because of three events going on this weekend. The staff at the Days Inn was very courteous, helpful and acommodating during my stay. Breakfast was wonderful, beautiful, and tasty. I always like my stays with Days Inn. This location went above and beyond, if that is possible !

Review collected in partnership with Days Inn

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GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Burkhead G, We try to earn a 5 star review from all our guests, and when one of our guests takes the time to share their experience, we do feel appreciated. Thank you for giving us 5 stars in all aspects of hospitality. Hope to see you again soon. Regards GM More 

Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

the staff was very nice, very helpful. The room itself was very bad. Very old, very worn out, extension cords to get some electrical devices to work, a chair in the room looked like it had a a burn or some type of stain in the middle of it.

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GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Tim W, We appreciate your giving us 5 stars for service and complimenting our staff. That is the most important aspect of the hospitality business. We have taken note of the issues that you have pointed out, that were an inconvenience, and have our staff working on solving those issues. We appreciate your feedback. Regards GM More 

Atlanta, Georgia
Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I travel extensively for business. We needed a room in Louisville for just one night, but everything was sold out - except this Days Inn. And everything was inflated, price wise, for the truck show and convention in town. Pros: They did have a room - with a king bed - for the least inflated price. The... More 

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GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Lisa B, We appreciate your feedback and have brought up the points you have noticed with our respective staff members to address right away. We do hope you will stay with us again, and see for yourself, that we take all feedback seriously, and do act on it, to make the hotel stay a better experience for all our... More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for one night while enroute to a wedding in South Carolina. The staff was nice and the room looked clean. I had a two bed room, yet the bathroom was not stocked appropriately for that. The television in my room didn't work and I found some sort of insect in my bed. The bed was... More 

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