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Days Inn Hurstbourne

1.5 of 5
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9340 Blairwood Road, Louisville, KY 40222
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Days Inn Hurstbourne
Best prices for: 1 room 1 guest
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145 reviews from our community

Traveler rating
    6
    19
    20
    37
    63
See reviews for
46
24
13
36
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
  • All months
    (145)
  • Mar-May only
    (60)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (19)
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Travelers are raving about these Louisville hotels

Centreville, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2015

I was very disappointed with my recent stay at this location. When I got into my room the window was open and didn't have a screen in it. I shut it and went to turn on the air and it didn't work at all, which is probably why the window was open but didn't explain why the window had no... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Dacia S, We apologize for the window issue, and have got it fixed. We have also noted the other points you have brought up. Thank you for your feedback. Regards GM More 

Rochester, Minnesota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 12, 2015

The first security door was not closed and didn't have latches. The hall way reeked of who knows what. The building was in a quite unkempt state. Our bathroom had orange spackling, but not the same as the walls. The bedspread had stains that we couldn't identify and the fleece cover had holes and burns, which was especially troubling as... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Paul R, We appreciate your feedback, and are looking into the issues you have brought to our attention. We hope you give us another chance, and see for yourself,that we have taken steps to fix the issues. GM More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2015 via mobile

the two different occasions that I had to deal the desk clerk, they initially refused my coupon because the woman said they were all busy busy busy, there were three cars in the parking lot. then they could not take my hundred dollar bill, even though my room was 60. after I spent the night in a room that smelled... More 

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear larryhooper1977, I sincerely apologize for the inconvenience you had to go through. We have noted the points you have brought up, and I am personally looking into the matter, and bringing it up with the respective staff members, to make sure this is not repeated again. Regards GM More 

Elizabethtown, Kentucky
1 review
5 of 5 stars Reviewed March 31, 2015

I was told that every hotel in town would be booked full because of three events going on this weekend. The staff at the Days Inn was very courteous, helpful and acommodating during my stay. Breakfast was wonderful, beautiful, and tasty. I always like my stays with Days Inn. This location went above and beyond, if that is possible !

Review collected in partnership with Days Inn

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Burkhead G, We try to earn a 5 star review from all our guests, and when one of our guests takes the time to share their experience, we do feel appreciated. Thank you for giving us 5 stars in all aspects of hospitality. Hope to see you again soon. Regards GM More 

Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2015

the staff was very nice, very helpful. The room itself was very bad. Very old, very worn out, extension cords to get some electrical devices to work, a chair in the room looked like it had a a burn or some type of stain in the middle of it.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Tim W, We appreciate your giving us 5 stars for service and complimenting our staff. That is the most important aspect of the hospitality business. We have taken note of the issues that you have pointed out, that were an inconvenience, and have our staff working on solving those issues. We appreciate your feedback. Regards GM More 

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