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All 95 Louisville hotels

Residence Inn Louisville East

3.0 of 5 Hotel   |   120 North Hurstbourne Parkway, Louisville, KY 40222
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84%
Ranked #12 of 95 hotels in Louisville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
913judyf
  • Overview
  • Reviews (114)
  • Photos (58)
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  • Room tips (23)
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114 people have reviewed this hotel

Traveler rating
    69
    26
    10
    6
    3
See reviews for
27
11
4
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We arrived in the evening on July 2nd, we dropped off our luggage and went out to grab dinner. When we got back and had time to relax in our room, we found a baby pacifier under our couch along with garbage there and under the chair in the family room. There was nacho cheese dip on one of the... More

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Ohio, USA
Top Contributor
54 reviews 54 reviews
26 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This has most of the qualities I expect when staying at a residence inn. 've r y clean, great front desk staff, good quality hot breakfast (and the breakfast staff earned extra appreciation as they were very attentive in every way even though it was extremely busy), and well maintained rooms and common areas. However, we reserved a 2 bedroom... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for your review! I have shared your comments with our staff, and they are so proud that you loved our level of service here. I am sorry that our Penthouse suite did not meet your expectations. As one of the original Residence Inn's, that is the only room type that we have to accomodate a larger... More

Kansas City, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

Spending about three weeks here and have really enjoyed the stay. Property is well kept up and clean. The staff does a really good job of that and more. The breakfast is just what is needed and the evening meals are also very good. Would like to thank Rochelle for her excellent cooking skills is a very pleasant person.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Dear Greg, Thanks so much for your recent review! I agree that Rochelle is definitely an assett! I will pass on your comments to her and the rest of the staff today. We so appreciate you staying here, and hope you will come back again the next time you are in Louisville. More

Louisville, Kentucky
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have been treated like kings and queens, we have been welcomed from day one, and we are in our49th day becoming conditioned to such wonderful care. Our breakfasts have been delicious and being spoiled by Brenda ( a wonderful person}is fattening us. Rochelle is our social meal attendant and she keeps spoiling us. We will be back if we... More

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Kristin H, Manager at Residence Inn Louisville East, responded to this review

Dear Mr. & Mrs Kellerman, Thank you for the review! We value your feedback and appreciate you taking the time to evaluate your stay. It has been such a pleasure having you as our guest. I understand your departure date is coming soon, and we would like you to know you will both be missed here. We hope you enjoy... More

1 review
5 of 5 stars Reviewed June 23, 2014

Everything was clean. There was enough room to park close to the room even arriving late at night. A small maintenance item, a non-working electrical receptacle, was fixed within a few hours and was done while we were out of the room. But the best thing was that the entire staff was very friendly, gracious, and helpful. No one that... More

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Kristin H, Manager at Residence Inn Louisville East, responded to this review

Dear Bob, Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in Louisville. Thank you for the kind words about our staff, I will make sure to share... More

Louisville, Kentucky
Top Contributor
57 reviews 57 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 19, 2014

Rooms are nice and well equipped. The bed is comfortable. Staff is very friendly. Breakfast was good and plentiful as was the dinner fare featured on certain days. Pool is smallish but not bad. No workout room onsite but hotel has an agreement with a nearby health club. Next door to UofL Shelby campus which is nice if you like... More

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Kristin H, Manager at Residence Inn Louisville East, responded to this review

Dear Taterx, Thank you for the review! We value your feedback and appreciate you taking the time to evaluate your stay. We are so pleased that you enjoyed your suite, the breakfast and that the staff took good care of you. We hope you come back and visit soon! Kind Regards, More

West Milton, Ohio
Top Contributor
101 reviews 101 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 13, 2014

We rented the "penthouse" suite - really just the upper unit. We had a loft unit - neat idea, but the bed downstairs isn't in it's own room - the downstairs is more like a studio with a private bath and open bedroom in the loft. So if privacy is important, this isn't tle he unit for you. The exterior... More

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Kristin H, Manager at Residence Inn Louisville East, responded to this review

Dear SfdbMD, Thank you for staying with us and for completing a review of our hotel. I'm pleased to hear you enjoyed your suite. Some of the penthouse suites have a privacy door in the downstairs bedroom, so please request it when you book your next trip if that is your preference. It was a pleasure having you as our... More

Canton, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 10, 2014

An older facility. Rooms are very large, but only a queen size bed in standard rooms. Narrow exterior stairs to second floor rooms (no elevator). Quiet location. Upstairs breakfast room would have been adequate if not for a large wedding (?) party that monopolized the room all morning long. Breakfast was very good. Scrambled eggs and sausage cooked just right.... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for posting a review! I will be sure to pass on to Brenda, your breakfast hostess, that you really enjoyed her "home" cooking. We appreciate your business, and we hope you will stay with us again! More

San Francisco
2 reviews
5 of 5 stars Reviewed May 29, 2014

Due to my job, I live out of a suitcase. The Residence Inn Louisville East is not the most extravagant hotel I have ever stayed at, but I would stay there over any 5 star hotel any day. It is a quiet, clean, home away from home. From the first day it was like staying with family. Brenda who serves... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Dear Peter, We are already missing your smiling face daily at breakfast! Thanks so much for the review. We hope you get an opportunity to return to Louisville for FUN!! I know you were working so much that you did not get an opportunity to see the sights. There is so much to see and do! Let me know if... More

USA
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 29, 2014

This is an older property. The area and rooms were clean and adequate. The breakfast situation is quite poor. You have to go UPSTAIRS to breakfast. Not convenient for senior citizens. Breakfast room is very small and therefore crowded. Not a comfortable place. This hotel also allows pets, which I am not against, but everytime I came down the steps... More

Was this review helpful? Yes 1
Kristin H, Manager at Residence Inn Louisville East, responded to this review

Thank you for your review. I’m glad to see you enjoyed the area and our rooms. We strive to create the best possible dining experience for our guests and I’m sorry this was not the case for you. The breakfast area is located on the second floor but if you prefer to avoid the stairs in your next visit we... More

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Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Phone Number:
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville East 3*
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Louisville #28 Family Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 
Number of rooms
96

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