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All 96 Louisville hotels

Residence Inn Louisville East

3.0 of 5 Hotel   |   120 North Hurstbourne Parkway, Louisville, KY 40222
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84%
Ranked #12 of 96 hotels in Louisville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
KATHYZ121 Latrobe, Pennsylvania
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96 people have reviewed this hotel

Traveler rating
    59
    21
    8
    5
    3
See reviews for
20
11
4
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Latrobe, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Residence Inn while visiting my daughter in Ky. Her place is very small, so we have to get a hotel. First of all, I asked when we checked in if it would be Ok if my grandsons stayed with us while we were there and if I should pay extras for them... More

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Elgin
Top Contributor
75 reviews 75 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed a week and found the Residence Inn very nice. Found it a bit odd that there were separate buildings for the number of rooms. Room itself was good size, open concept. Full kitchen with everything you need to cook a meal. They will even grocery shop for you if you give then a list. Breakfast was wonderful, all... More

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Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Reservation was made by the staff at the last Residence Inn I was at. Only stayed one night, just to break up the drive. A bit pricier than I am used to for Residence Inns. Had to reset the microwave before it would work. Take note, most restaurants nearby close no later than 10 PM so if you arrive late,... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Dear Franklin, Thanks for posting a review. As I mentioned at checkout, that lock out of the microwave was a first for us on the property! So sorry it happened. Hope you can come back soon to visit. More

Lake Orion, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

My Husband and I traveled to Louisville for business. Yvette Made us feel like we were at home. She is so amazingly uplifting you can't help but have a wonderful day when you see her. She is doing an above and beyond job. Brenda was so warm and friendly, she always started our day with a great breakfast and lovely... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for your review on TripAdvisor. We are truly fortunate to have such a caring staff here, and I will pass on your compliments to both Yvette and Brenda. We hope to see you again when next you visit Louisville! More

Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I go to Louisville often. This is our favorite Residence Inn due to the convenience and due to the staff. Yvette is the housekeeping manager, and she is beyond AWESOME! She is so warm and welcoming, and if you have any concerns or problems, SHE, herself, takes care of it. I've been coming to this hotel for... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for your review! We so look forward to your weekend visits.......it is most assuredly like welcoming family! I have passed on to the staff your glowing review, and they were so proud and pleased. Looking forward to another visit in the near future. More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

Friends and I visited Louisville, KY, we all though it would be a normal stay at the hotel, but Brenda was really kind to guests. Her cooking was ravishing. Wish I could have stayed more days.lol We all were satisfied with the hotel's service as well. If there were be a next trip to Kentucky, we would book the same... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for your glowing review on TripAdvisor. I agree, Brenda is truly wonderful! I have passed on your review to the staff, who are pleased that we have "Residized" another guest! We hope to see you again on your next visit to Louisville. More

Cary
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

My husband and I stayed at this property during a difficult time, the last days of a family member from Louisville's life. As usual, the staff was friendly and concerned and did everything they could to make us feel at home and comfortable. Brenda's breakfast in the morning was excellent and Brenda was very kind to us. The operations manager,... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your recent review on TripAdvisor. Although the circumstances for your visit were less than ideal, the staff was proud to go the extra mile to make you more comfortable, so you could focus on your family. We hope you WILL return this summer, when you can enjoy our outdoor space as well. We'll see you soon! More

Devon, Pennsylvania
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 3, 2014

Although slightly out of the way, the superior parking, quiet, and privacy make the 15 minute drive from the airport well worth it. The suite is like an apartment with adequate room. a decent kitchen, king size bed, and good bathroom. Additionally there is fast free Internet and breakfast. Combine all this with a welcoming and efficient staff and this... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your recent review on TripAdvisor. I am so happy you enjoyed your apartment like suite. Those fully equipped kitchens come in handy for our guests who are here on long projects. Our staff here is extremely proud of our service, and I look forward to sharing your great comments with them. We look forward to seeing... More

Bardstown, Kentucky, United States
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 2, 2014

We had another great stay at this Inn. Sam at the front desk was very friendly and helpful. Our lodging was like a small apartment and very spacious & comfortable. Bed was comfortable but with too many pillows that ended up on the floor. Chose not to have breakfast because of the steps. I stayed at the Spring Hill Suites... More

Was this review helpful? Yes 1
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Dear Luke, Thanks you for another great review! I'm glad you enjoy our spacious rooms! The new beds really make a difference, and all of our guests are sleeping well! We hope you come back soon and see us! More

Cadiz, Kentucky
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2014

I grew up in Louisville and remember when this place was built. I moved away years ago and traveled back this week for work. I was very impressed with the way they have been able to maintain the property. The rooms are updated, quiet and very clean. Will be back

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! As the "original" Residence Inn in Louisville, our unique layout provides our guests with that "apartment-like" feel. We take great pride in keeping our property looking fresh, and we appreciate your comments. I hope to see you back again when your travels bring you back to Louisville. More

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Additional Information about Residence Inn Louisville East

Also Known As:
Residence Inn Louisville East Hotel
Residence Inn Louisville East Hotel Louisville
Residence Inn Louisville
Louisville Residence Inn
Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Louisville
#14 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville East 3*
Official Description (provided by the hotel):
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 
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