We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Louisville East

3.0 of 5 120 North Hurstbourne Parkway, Louisville, KY 40222
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Residence Inn Louisville East
Professional photos View all
Browse nearby
Residence Inn Louisville East
Residence Inn Louisville East
Residence Inn Louisville East
Write a Review

153 reviews from our community

Traveler rating
    95
    37
    10
    8
    3
See reviews for
32
13
4
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (43)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (32)
All months
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I travel roughly 3 times a month for work. When I came to check in, Matt and Thais greeted us at the front desk. They remembered me from other visits. I was very impressed they took the time to visit with me for a minute. Excellent customer service and attention to detail! Matt and Thais made me feel so welcome!... More 

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for your review. We love having our repeat guests in every week or so, and I am pleased you feel so welcomed. I have passed on your comments to our staff, and we look forward to seeing you again! Thanks again for your comments. More 

Houston, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I like Residence Inn and prefer this Marriott brand to others. I have stayed at a lot of others but have to say that this particular location really exceeded my expectations. The room was clean, property well maintained, and staff were friendly and helpful.

Was this review helpful? Yes
Kristin H, Manager at Residence Inn Louisville East, responded to this review

Thank you for such a nice review! We value your feedback and appreciate you taking the time to evaluate your stay. We are very pleased we exceeded your expectations! Our staff is looking forward to welcome you back during your next visit. Safe travels! More 

Chicago
Top Contributor
53 reviews 53 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had never stayed at a Residence Inn and what a nice surprise! I got a room on the second floor, its literally a small loft apartment, what a deal! I will definately stay at not only this location but others

Was this review helpful? Yes
Kristin H, Manager at Residence Inn Louisville East, responded to this review

Thank you for taking the time to share a review of our hotel on Trip Advisor. I’m so glad you chose to stay with us and that you enjoyed our spacious suites. Welcome to the Residence Inn family! We look forward to your next visit! More 

United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel. I stay here whenever I come into town for business or pleasure. The service is great. My room is always clean and breakfast is the greatest, thanks to Brenda Turney! She will make you want to come back and her hospitality can not be beat!!

Was this review helpful? Yes
Kristin H, Manager at Residence Inn Louisville East, responded to this review

Wow Claudia! Thank you so much for the nice review! Great service is what we aim for and it is great to hear that you enjoyed our hotel and the service you received during your stay. I shared your comments in our morning meeting and Brenda was thrilled you remembered her name. See you next time! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Ms. Rochelle was very kind and hospitable. She made sure the patrons were well taken care of. Every time I come in for dinner she always greets me with a smile. She does this with all the guests and it makes the experience better.

Was this review helpful? Yes
Kristin H, Manager at Residence Inn Louisville East, responded to this review

Dear Bryan, Thank you for your review! Rochelle is so happy she was able to make you experience with us even better. Thank you for your kind words and come back to see us soon! More 

Louisville, Kentucky, United States
1 review
5 of 5 stars Reviewed January 2, 2015

This place is absolutely AMAZING and at a affordable price!!! It fit 7 of us easily with room to spare, it has an upstairs and downstairs room, with a living room, which includes a pull-out couch for more sleeping space, plus flat screens in every room with Wifi connection, a full kitchen with the dishes and silverware included and not... More 

Was this review helpful? Yes
Kristin H, Manager at Residence Inn Louisville East, responded to this review

We appreciate you staying with us and sharing your experience here on TripAdvisor. We are so pleased that you enjoyed your suite and the breakfast. Thank you for your kind words about Brenda, she is so excited you remembered her name. We look forward to your next visit! More 

Bee Spring, Kentucky
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed January 1, 2015

Since my recent project area has shifted to Louisville, I have been staying out of town since March 2014. At first, I tried another hotel, cost a little less, but yes, I got a lot less. Since I had stayed at this hotel previously, I knew that for the long run, I needed to go back for many reasons. I... More 

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! It is such a pleasure to see you each week, and I'm so pleased that you feel so much at home with us! The whole staff wishes you and your family a fantastic New Year, and we look forward to your continued visits!! More 

1 review
4 of 5 stars Reviewed December 16, 2014

I had a fire at my apartment, so this is a long stay for us. The hotel is great and definitely a home away from home. My kids and I are getting spoiled by the great hospitality extended by all of the staff, especially Rochelle during the evening socials. They have surely made this stressful time more enjoyable.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! I'm so proud that the staff is taking such good care of you, especially through this difficult time. Please keep us posted if you need anything! More 

Bardstown, Kentucky, United States
Top Contributor
91 reviews 91 reviews
13 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed December 15, 2014

I made the mistake once and didn't stay here. That won't happen again. I always stay at a Marriott and will again next week in Lexington. The rooms are like small apartments and free wifi in all rooms.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We are proud to be your "home away from home" in Louisville. Looking forward to your next visit! More 

Ewing
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2014

We were very comfortable at the Residence Inn East in Louisville, KY. The two bedroom was very spacious and clean. We were there for a total of three nights and enjoyed the complimentary morning breakfast and "dinner" each evening. Rochelle was in charge of the dining area and could not have been friendlier or more accommodating! She made our stay... More 

Was this review helpful? Yes
Kristin H, Manager at Residence Inn Louisville East, responded to this review

Thank you for your review. I am pleased you enjoyed your stay with us! We strive to create the best experience for our guests and Rochelle is so glad she made a positive impact in your stay. We look forward to see you on your next trip to Louisville! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Louisville East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, EasyToBook, Orbitz, Despegar.com, Hotels.com, Marriott, TripOnline SA, Odigeo and Tingo so you can book your Residence Inn Louisville East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#5 Business Hotel in Louisville
#21 Family Hotel in Louisville

68 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Room/suite (17)
Viewed
Bathroom (2)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Pool/beach area (1)
Viewed
Dining (7)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (13)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay