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All 98 Louisville hotels

Residence Inn Louisville East

3.0 of 5 Hotel   |   120 North Hurstbourne Parkway, Louisville, KY 40222
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Ranked #17 of 98 Hotels in Louisville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Kimberly H
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146 reviews from our community

Traveler rating
    88
    37
    10
    8
    3
See reviews for
32
12
4
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 4 days ago NEW

I had a fire at my apartment, so this is a long stay for us. The hotel is great and definitely a home away from home. My kids and I are getting spoiled by the great hospitality extended by all of the staff, especially Rochelle during the evening socials. They have surely made this stressful time more enjoyable.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! I'm so proud that the staff is taking such good care of you, especially through this difficult time. Please keep us posted if you need anything! More 

Bardstown, Kentucky, United States
Top Contributor
83 reviews 83 reviews
12 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I made the mistake once and didn't stay here. That won't happen again. I always stay at a Marriott and will again next week in Lexington. The rooms are like small apartments and free wifi in all rooms.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We are proud to be your "home away from home" in Louisville. Looking forward to your next visit! More 

Ewing
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very comfortable at the Residence Inn East in Louisville, KY. The two bedroom was very spacious and clean. We were there for a total of three nights and enjoyed the complimentary morning breakfast and "dinner" each evening. Rochelle was in charge of the dining area and could not have been friendlier or more accommodating! She made our stay... More 

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Kristin H, Manager at Residence Inn Louisville East, responded to this review

Thank you for your review. I am pleased you enjoyed your stay with us! We strive to create the best experience for our guests and Rochelle is so glad she made a positive impact in your stay. We look forward to see you on your next trip to Louisville! More 

Central Ohio
Top Contributor
66 reviews 66 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This pleasant property is pretty typical of Residence Inns, with large comfortable rooms that are clean and well appointed. The location was very quiet, and close to quite a few chain restaurants. The breakfast was very good - good selection including several healthy options, and well tended. Recommended.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review. I'm so pleased you enjoyed your stay, and I agree, the location of this hotel is fabulous! Between the dining choices and the 3 malls within a few miles of us, as well as the easy access to many local attractions, we are the perfect place to stay while you "play" in Louisville!... More 

Top Contributor
156 reviews 156 reviews
50 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the hotel is quiet. room is spacious. i got upgrade to 2 level room very nice indeed. good breakfast. lack of gym is reason for lower rating. they have passes but you still have to drive to get there adding time and meaning you cant roll out of bed work out and then shower and eat. friendly staff

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I am glad you enjoyed our Penthouse suite, so unique in our community! So sorry you did not have an opportunity to use the gym passes at our local full service health club. I know how important part a fitness routine is. Our friendly staff would love to see you again soon! More 

1 review
5 of 5 stars Reviewed November 13, 2014 via mobile

I Like The Hotel I Stayed In Room 522 , The Staff Was Nice , The Service Was Good And The Cook Her Name His Brenda , Shes A Great Cook She Was Nice To My Kids She Gave Them Cookies . She's A Great Person.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! I have passed your comments on to the staff, who are all proud that you enjoyed your stay. Brenda says a special "hi" to the kids! We hope to see you again! More 

1 review
5 of 5 stars Reviewed November 12, 2014

This is the first time I have stayed at a Residence Inn during my work travels. I loved the room - so spacious and up-to-date with granite countertops, comfortable bed, great workspace and the best hospitality I have experience in a long time. Rochelle made the social hour and food very enjoyable - she is wonderful!

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I'm so pleased you enjoyed our comfortable and stylish guest suites. Having the full kitchen, as well as a work area makes it easy to see why business travelers love Residence Inn. I'm glad you also had a chance to visit Rochelle in Social. I will certainly pass on your comments to her! Hope... More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 10, 2014

We travel with our German shepherd, so I try to find pet friendly hotel locations outside of downtown city areas. This location was great, with easy access (20 minutes or so) to the city with lots of restaurant choices nearby. I felt really comfortable with the location. The rooms are set up like little apartment buildings. We had a lower... More 

Was this review helpful? Yes
Kristin H, Manager at Residence Inn Louisville East, responded to this review

I am so happy you were pleased with your stay! I agree with you, we are conveniently located by great restaurants, malls, and we are just a few minutes from the highway. We replaced the mattresses last year, but I’m sorry it felt too hard for you. Next time you come please contact us directly and we can put extra... More 

Conroe, Texas
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 29, 2014

This is an older property with stairs. The suites looked like they had been completely updated - very nice. Don't be dismayed by the gate house - very old, small, and as one reviewer said the breakfast/social hour is upstairs. The great part, other than the nice suites, is the breakfast, tho not huge, was the best scrambled eggs we... More 

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks Jo Ann for your review. As one of the original Residence Inn's, our hotel layout is unique, and we appreciate you pointing out some of our excellent features. We are pleased you were able to enjoy our meal offerings as well! Looking forward to seeing you the next time you travel through Louisville. More 

Carmel, Indiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2014

A fantastic property for those who enjoy the loft style layout of the Residence Inn's. The staff were very accommodating to my wife's needs and happily upgraded our room. Overall, a very pleasant experience that is well worth your time, money, and consideration. No real strikes against this place whatsoever. I'm definitely coming back with my family in the near... More 

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! I'm pleased you enjoyed the unique layout of our penthouse suites, which are absolutely perfect for families, or for couples who just want a little more space. We look forward to your next visit. More 

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Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#11 Business Hotel in Louisville
#21 Family Hotel in Louisville

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