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All 95 Louisville hotels

Residence Inn Louisville East

3.0 of 5 Hotel   |   120 North Hurstbourne Parkway, Louisville, KY 40222
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84%
Ranked #13 of 95 Hotels in Louisville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Jotum Knoxville, Tennessee
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126 reviews from our community

Traveler rating
    77
    29
    10
    7
    3
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29
11
4
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Knoxville, Tennessee
Top Contributor
50 reviews 50 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Louisville has many places to stay. When coming from Cincy or Lexington, we have found the Residence Inn east is a convenient and nice place to stay. Facility is well kept up and staff is friendly. Normal Residence Inn breakfast starts the day off right. Inn is close enough to the expressway for convenience but far away enough for peace... More

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! I agree, we are in an ideal location, with restaurants just steps away, and 3 shopping malls within a few miles. We hope to see you back again the next time you travel through Louisville! More

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is my second stay at this hotel. The staff is exceptional, especially Brenda who works the breakfast. She always makes it a point to greet and take care of the hotel guests. She remembered me from my previous visit and baked my co-workers and I cookies to take with us. I will return to this hotel and look forward... More

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Dear Tammy, Thanks so much for posting a review! Brenda was so happy to see you again, and we appreciate you bringing along some coworkers to stay as well. We love having "family reunions" with our returning guests! We are looking forward to seeing you on another visit. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My wife and I planned a trip to Louisville for my birthday. The hotel reviews looked great so we booked our room. The rooms are not very clean. Our carpet was not vacuumed, there was dirt and trash on the floors of the room. In the drawers were dead spiders and the room had fruit flies flying around. The dishes... More

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Dear RJ, Please accept my apologies for the issues you had at our hotel on your last visit to Louisville. The cleanliness issues that you found are not a norm, and certainly are not acceptable! As I said in my recent email to you, we have made some changes in our housekeeping processes that will ensure this type of experience... More

Fairfield, Iowa
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

This was one of the top hotel experiences that our family has had. The room was extremely clean, well furnished - new furniture & quality bedding, the breakfast was extensive, fresh & tasty. The pool was clean & well kept. The staff went out of their way to make our stay enjoyable. Of special note: Brenda (breakfast server) was kind... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! Our staff is so pleased you appreciated the special touches they try to give to all of our guests. I hope you have an opportunity to return to our great city, we would love to welcome you again! More

Boynton Beach, Florida
Top Contributor
87 reviews 87 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 11, 2014

As long as you you do not need a fully equipped kitchen or huge screen TV, this place is better than a studio apartment. Maid services included, free wifi, hot breakfast, and Monday, Tuesday, Wednesday they do dinner just as good as I would at home. But they do it all for you! Staff is amazingly friendly, especially Rochelle upstairs... More

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. Rochelle certainly is a wonderful hostess at dinner, and I will be sure to pass on to the staff your kind comments. Most of our rooms do feature full kitchens, which combined with our grocery shopping service, make us an excellent alternative to an apartment while staying long term. We hope to see you... More

Paducah, Ky
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014 via mobile

Stayed here during the PGA Championship. Had zero issues while here. Everything was great especially the breakfast. Brenda was a super hostess every morning to get our day off on the right track. The food was delicious. Thanks for being our home away from home.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. The staff had so much fun over PGA, despite the weather. Brenda did a wonderful job with the breakfast. It is easy to see why she was "Breakfast Attendant of the Year" for all of Residence Inn in 2013! We hope to see you back. More

Smyrna, Tennessee
1 review
5 of 5 stars Reviewed August 11, 2014

We were in town for the PGA tournament at Valhalla all week. The staff was very hospitable, friendly and helpful. Brenda, the breakfast girl was so nice to make us cookies to take with us and give us hugs. Thais always greeted us with a smile and pointed us in the right direction for everything from restuarants to grocery stores... More

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

We are so happy you enjoyed your stay with us, despite the the rain! We all had such a good time with our PGA guests, and the staff really misses your group! We hope to see you again, hopefully before our next PGA at Valhalla. More

Columbus
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014 via mobile

We were in town for the say nations and they made our week long stay very comfortable! Ms. Rochelle made sure myself and my team had plenty to eat! Her and co workers did a wonderful job! I would go back just for her genuine spirit and of course the meals she prepares!!!

Was this review helpful? Yes 1
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks for your review! The staff and I certainly enjoyed having participants from Nationals stay with us. I agree, Rochelle does an excellent job at our evening social, both in preparing the meal, and just taking care of our guests! We hope you will come back for a visit again. More

Louisville, Kentucky
1 review
5 of 5 stars Reviewed August 5, 2014

It is like having a little apartment with maid service. It is very clean and the staff is very friendly. Rochelle was great during social hour. She always made sure everything was refilled and clean with a smile. There is also a lot of shopping and dining in the area.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Dear Raymond, Thanks so much for posting a review! We were so glad that you enjoyed your stay, and I will make sure Rochelle knows you appreciated her service. She really does a fabulous job of making our guests feel at home. We hope to see you again the next time you are in Louisville. More

Torrington, Connecticut
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 3, 2014

We stayed at the Residence Inn for our Trampoline nationals. We are a family of 6 with 4 young children. The room was excellent. the desk personnel were very helpful and the Kitchen staff were very helpful. I was able to take food back to the room for breakfast and the woman on staff provided me with a box so... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review! Our entire staff had so much fun with the girls, and it was exciting to learn details of the competition, and share in the joys when some of the girls placed highly. We hope to see you next time Nationals are in Louisville!! More

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Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Phone Number:
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville East 3*
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn

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