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All 95 Louisville hotels

Residence Inn Louisville East

3.0 of 5 Hotel   |   120 North Hurstbourne Parkway, Louisville, KY 40222
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84%
Ranked #12 of 95 hotels in Louisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Kyle T Fairfield, Iowa
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124 people have reviewed this hotel

Traveler rating
    76
    28
    10
    7
    3
See reviews for
28
11
4
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My wife and I planned a trip to Louisville for my birthday. The hotel reviews looked great so we booked our room. The rooms are not very clean. Our carpet was not vacuumed, there was dirt and trash on the floors of the room. In the drawers were dead spiders and the room had fruit flies flying around. The dishes... More

Was this review helpful? Yes
Fairfield, Iowa
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was one of the top hotel experiences that our family has had. The room was extremely clean, well furnished - new furniture & quality bedding, the breakfast was extensive, fresh & tasty. The pool was clean & well kept. The staff went out of their way to make our stay enjoyable. Of special note: Brenda (breakfast server) was kind... More

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! Our staff is so pleased you appreciated the special touches they try to give to all of our guests. I hope you have an opportunity to return to our great city, we would love to welcome you again! More

Boynton Beach, Florida
Top Contributor
85 reviews 85 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

As long as you you do not need a fully equipped kitchen or huge screen TV, this place is better than a studio apartment. Maid services included, free wifi, hot breakfast, and Monday, Tuesday, Wednesday they do dinner just as good as I would at home. But they do it all for you! Staff is amazingly friendly, especially Rochelle upstairs... More

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. Rochelle certainly is a wonderful hostess at dinner, and I will be sure to pass on to the staff your kind comments. Most of our rooms do feature full kitchens, which combined with our grocery shopping service, make us an excellent alternative to an apartment while staying long term. We hope to see you... More

Paducah, Ky
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here during the PGA Championship. Had zero issues while here. Everything was great especially the breakfast. Brenda was a super hostess every morning to get our day off on the right track. The food was delicious. Thanks for being our home away from home.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. The staff had so much fun over PGA, despite the weather. Brenda did a wonderful job with the breakfast. It is easy to see why she was "Breakfast Attendant of the Year" for all of Residence Inn in 2013! We hope to see you back. More

Smyrna, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

We were in town for the PGA tournament at Valhalla all week. The staff was very hospitable, friendly and helpful. Brenda, the breakfast girl was so nice to make us cookies to take with us and give us hugs. Thais always greeted us with a smile and pointed us in the right direction for everything from restuarants to grocery stores... More

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

We are so happy you enjoyed your stay with us, despite the the rain! We all had such a good time with our PGA guests, and the staff really misses your group! We hope to see you again, hopefully before our next PGA at Valhalla. More

Columbus
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We were in town for the say nations and they made our week long stay very comfortable! Ms. Rochelle made sure myself and my team had plenty to eat! Her and co workers did a wonderful job! I would go back just for her genuine spirit and of course the meals she prepares!!!

Was this review helpful? Yes 1
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks for your review! The staff and I certainly enjoyed having participants from Nationals stay with us. I agree, Rochelle does an excellent job at our evening social, both in preparing the meal, and just taking care of our guests! We hope you will come back for a visit again. More

Louisville, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

It is like having a little apartment with maid service. It is very clean and the staff is very friendly. Rochelle was great during social hour. She always made sure everything was refilled and clean with a smile. There is also a lot of shopping and dining in the area.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Dear Raymond, Thanks so much for posting a review! We were so glad that you enjoyed your stay, and I will make sure Rochelle knows you appreciated her service. She really does a fabulous job of making our guests feel at home. We hope to see you again the next time you are in Louisville. More

Torrington, Connecticut
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Residence Inn for our Trampoline nationals. We are a family of 6 with 4 young children. The room was excellent. the desk personnel were very helpful and the Kitchen staff were very helpful. I was able to take food back to the room for breakfast and the woman on staff provided me with a box so... More

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Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review! Our entire staff had so much fun with the girls, and it was exciting to learn details of the competition, and share in the joys when some of the girls placed highly. We hope to see you next time Nationals are in Louisville!! More

Charleston, West Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

I recently stayed there for two nights during a conference in the area. My room was very clean and organized. I want to give thanks to both Rochelle and Brenda who helped prepare meals. They were extremely helpful and quite friendly during my stay. That was much appreciated.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for your recent review. I agree, our food and beverage staff are fantastic, and they were pleased to hear how much you enjoyed their efforts. Please come see us again when you next are in Louisville. More

Ashland, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

Myself and three of my co-workers stayed here during training. We enjoyed the hot breakfasr bar and dinner meals however the best thing about these meals was the service we received from Brenda(Breakfast) and Rochelle(Dinner). Both of these ladies were extremely kind and accomodating. Thee two ladies are absolutely wonderful. Thanks to them for making our stay a pleasant one.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Dear Tammy, Thanks so much for sharing your review! We read it in our morning staff meeting, and both Brenda and Rochelle were excited that you mentioned them. I hope you have another opportunity in the future to come to Louisville, and of course, we hope you choose to stay here! More

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Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Phone Number:
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville East 3*
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Louisville #26 Family Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 
Number of rooms
96

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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