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All 97 Louisville hotels

Residence Inn Louisville East

3.0 of 5 Hotel   |   120 North Hurstbourne Parkway, Louisville, KY 40222
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Ranked #12 of 97 Hotels in Louisville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
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142 reviews from our community

Traveler rating
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    10
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    3
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30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
156 reviews 156 reviews
50 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

the hotel is quiet. room is spacious. i got upgrade to 2 level room very nice indeed. good breakfast. lack of gym is reason for lower rating. they have passes but you still have to drive to get there adding time and meaning you cant roll out of bed work out and then shower and eat. friendly staff

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I Like The Hotel I Stayed In Room 522 , The Staff Was Nice , The Service Was Good And The Cook Her Name His Brenda , Shes A Great Cook She Was Nice To My Kids She Gave Them Cookies . She's A Great Person.

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! I have passed your comments on to the staff, who are all proud that you enjoyed your stay. Brenda says a special "hi" to the kids! We hope to see you again! More

1 review
5 of 5 stars Reviewed 1 week ago

This is the first time I have stayed at a Residence Inn during my work travels. I loved the room - so spacious and up-to-date with granite countertops, comfortable bed, great workspace and the best hospitality I have experience in a long time. Rochelle made the social hour and food very enjoyable - she is wonderful!

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I'm so pleased you enjoyed our comfortable and stylish guest suites. Having the full kitchen, as well as a work area makes it easy to see why business travelers love Residence Inn. I'm glad you also had a chance to visit Rochelle in Social. I will certainly pass on your comments to her! Hope... More

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We travel with our German shepherd, so I try to find pet friendly hotel locations outside of downtown city areas. This location was great, with easy access (20 minutes or so) to the city with lots of restaurant choices nearby. I felt really comfortable with the location. The rooms are set up like little apartment buildings. We had a lower... More

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Kristin H, Manager at Residence Inn Louisville East, responded to this review

I am so happy you were pleased with your stay! I agree with you, we are conveniently located by great restaurants, malls, and we are just a few minutes from the highway. We replaced the mattresses last year, but I’m sorry it felt too hard for you. Next time you come please contact us directly and we can put extra... More

Conroe, Texas
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older property with stairs. The suites looked like they had been completely updated - very nice. Don't be dismayed by the gate house - very old, small, and as one reviewer said the breakfast/social hour is upstairs. The great part, other than the nice suites, is the breakfast, tho not huge, was the best scrambled eggs we... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks Jo Ann for your review. As one of the original Residence Inn's, our hotel layout is unique, and we appreciate you pointing out some of our excellent features. We are pleased you were able to enjoy our meal offerings as well! Looking forward to seeing you the next time you travel through Louisville. More

Carmel, Indiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A fantastic property for those who enjoy the loft style layout of the Residence Inn's. The staff were very accommodating to my wife's needs and happily upgraded our room. Overall, a very pleasant experience that is well worth your time, money, and consideration. No real strikes against this place whatsoever. I'm definitely coming back with my family in the near... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! I'm pleased you enjoyed the unique layout of our penthouse suites, which are absolutely perfect for families, or for couples who just want a little more space. We look forward to your next visit. More

Plymouth, MI
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Six of us shared a loft room for a weekend in October. We were VERY tempted to switch hotels after reading bad reviews here but we didn't have many options for a room that would fit all six of us ladies. SO GLAD WE DIDN'T! The room was clean, updated and free of any odors. Not a 5 star room,... More

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Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for choosing our hotel, and for your review. The penthouse suites are truly a unique design, and provide ample space to stretch out and enjoy. Our front desk also has a variety of complimentary sundry items , and yes, dish soap is one of those! I agree that Brenda is wonderful. One can truly see why... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment I checked in, my stay was absolutely awesome. Matt at the front desk treated us like royalty and Rochelle was magnificent as our maitre'd at social hour. Both were very helpful and didn't mind going over and above to ensure an enjoyable experience.

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Kristin H, Manager at Residence Inn Louisville East, responded to this review

Dear Tiffisgreat, Great personable service is what we aim for, and I’m so happy to hear you received it from the moment you checked in. Matt and Rochelle are overjoyed you remembered their names. Thank you for your kind words and come back to see us soon! Best Regards, More

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The room is lovely! The evening social is so nice. It's a full dinner with many different options. I won't stay anywhere else in Louisville! Every time I come down I will stay here. It's the personal touches that make a difference!

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Kristin H, Manager at Residence Inn Louisville East, responded to this review

Dear Catholl, Thank you for staying with us and for the nice review! I'm pleased to hear you enjoyed your suite and our personal services. Rochelle is very happy to see your nice comments here on TripAdvisor. We can’t wait to welcome you back! Best Regards, More

Louisville, Kentucky
1 review
5 of 5 stars Reviewed October 14, 2014

Its a great hotel for extended stays, the house keepers are great, along with the rest of the staff. Rochelle is very friendly and always extremely helpful in the dining area. All in all I would definitely come back.

Was this review helpful? Yes
Kristin H, Manager at Residence Inn Louisville East, responded to this review

Dear Phosphoresence, Thank you for taking the time to share a review of our hotel on Trip Advisor, and a special thank you for your recognition of Rochelle’s nice work. It is nice to hear that you found the property to meet your needs during your stay here in Louisville and that our staff took good care of you. We... More

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Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn

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