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Residence Inn Louisville East

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120 North Hurstbourne Parkway, Louisville, KY 40222
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Residence Inn Louisville East
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167 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elliestar
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in the Residence Inn Louisville East on Saturday, June 6th - just one night. We arrived about 11:30 p.m. and literally got the last parking spot. There were several trucks taking up two spots, I'm sure when this hotel is full it's impossible to find a spot. We immediately went to the reception area to check in and... More 

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review. I'm pleased you enjoyed our spacious suites with fully equipped kitchens. Brenda at breakfast does an excellent job of making every guest feel like family, while providing an excellent hot breakfast. We always appreciate feedback that enables us to improve, and we hope to see you again the next time you pass through... More 

New Delhi, India
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There rooms are really good. Though it is suggested to get a room on level 2. You will not be able to open your curtains on ground levels. This is well placed with several of the restaurants close by.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review! I agree, our location is perfect, both close to fun things to do, as well as a variety of restaurants. We hope to see you again the next time your travels bring you to Louisville. More 

Brunswick, Ohio
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed May 27, 2015

Five of us wanted to stay downtown Louisville, but the prices were too high. We paid $199 on Memorial day weekend for a two story, two bedroom, two bathroom, with complete kitchen. My father slept on the pull out couch and had no problems sleeping. The couch/bed was made like a trampoline, so there was no bar running across the... More 

Was this review helpful? Yes 1
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I'm glad your family was comfortable in one of our Penthouse suites. When travelling with family, that extra space (and bathroom) really makes a difference! Our full hot breakfast daily is such a nice addition, especially if mom wants to be on vacation as well! I hope to see your family again on your... More 

Denver
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed May 27, 2015

I stayed at this corporate oriented extended-stay hotel because it was the headquarters for an event I attended in Louisville. Although it is near arterial streets, limited signage makes it hard to spot. It's tucked away in the corner of an office park, and as is often the case with such locations there's not much you can reach on foot.... More 

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for posting a review! I appreciate your feedback on your recent stay with us. I'm happy that you enjoyed your fully equipped kitchen, and that you were comfortable in your spacious suite. I do apologize for the state of the grounds. As you surmised, Old Man Winter kept coming back until the end of March, and the following... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

We live in Missouri and our kids are in Virginia so decided to meet halfway in Louisville. Our 2 bedroom penthouse suite was very nice. It was two-level with full bath on each floor. Downstairs bedroom had a double door and the upstairs was a loft. TV in common room as well as each bedroom. Full kitchen with dishwasher. The... More 

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for posting a review. Our Penthouse suites, I agree, are perfect for a family on the go! The fully equipped kitchen are perfect for an impromptu meal, or just a quick snack. I am glad you enjoyed our full hot breakfast as well. I hope you will visit us again the next time you are in town! More 

Hendersonville, North Carolina
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 7, 2015

This was a fine place. The bed seemed a bit small for a queen. The kitchen had everything you would need if you wanted to cook. It was clean and the staff very friendly. Breakfast was ok, as was the location.

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I am pleased you enjoyed our spacious guestrooms with our fully equipped kitchens. Our friendly staff would love to welcome you back on your next visit to Louisville! Happy Travels! More 

Bay City, Michigan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 15, 2015

My husband and I found this location while traveling on business 4 years ago. I can honestly say that we have gone out of our way to return to this location when in the Louisville area for reason both professional and leisure. We have returned here after our initial extended stay(14 months) more than a half a dozen times times.... More 

Was this review helpful? Yes
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review. The staff and I are so pleased to have you in our Residence Inn family. We look forward to seeing you on your next visit. More 

North Judson, Indiana, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

This was our 5th time staying at Residence Inn Louisville East. We are with a traveling girls volleyball club. We travel to Louisville 1-2 times/year for tournaments. We are very satisfied with this hotel. Rooms are clean. Staff is pleasant and accommodating. Marsha in group sales is great to work with. Brenda in the kitchen is fantastic. The breakfasts are... More 

Was this review helpful? Yes 2
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We so look forward to your team's visits in the spring. Brenda loves the girls, and can't wait for your next tournament. Good luck to you and your team until we see you again next year! More 

A TripAdvisor Member
2 of 5 stars Reviewed April 8, 2015

I have never felt led to write a review before this experience. I am a Marriott rewards member so I stay exclusively at Marriott properties. Good: I like the full kitchen. Very helpful when you are traveling with a family. Location is decent. Close to shopping and a Whole Foods Market and Starbucks. Bad: Room is not so clean. Inside... More 

Was this review helpful? Yes 1
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Please accept my apologies for the issues you experienced at Residence Inn Louisville East. Housekeeping issues such as you commented on are not standard, and we certainly will be making every effort to correct them. It would help if we could get additional information, in order to track where our systems broke down. Please contact me at 502-425-1821. Thank you... More 

Michigan
1 review
4 of 5 stars Reviewed April 3, 2015

Our trip was planned at the very last minute. It was a very pleasant surprise. Comfortable room, very clean especially the bathroom. Second day had a great breakfast with Sediqa who was hostessing the room. It was very busy and she made sure that nothing ran out and dirty dishes were bussed or disposed of properly. Fun to watch her... More 

Was this review helpful? Yes
Kristin H, Manager at Residence Inn Louisville East, responded to this review

We appreciate you staying with us and sharing your experience. We are so happy you enjoyed our suites and our breakfast. Sediqa is happy you remembered and mentioned her name. Please come back and see us again! More 

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