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All 95 Louisville hotels

Residence Inn Louisville Airport

3.0 of 5 Hotel   |   700 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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83%
Ranked #27 of 95 Hotels in Louisville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
santafake Peachtree Corners, GA
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86 reviews from our community

Traveler rating
    48
    22
    14
    2
    0
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20
11
9
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Peachtree Corners, GA
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I love residence inns. I love the kitchen, the little living room, the space that you don't always get in a regular hotel room. This Residence Inn was very nice, clean, and included free Wi-Fi. I love the breakfast choices, including oatmeal with the fixings. However, there was one thing I wasn't prepared for. At 4:00 AM, it appeared that... More

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staying in louisville I was looking for a family suite suitable for 2 adults and 3 kids. Residence Inn was a great find off the beaten path but SO close to the fair/expo center and Kentucky kingdom and the mega caverns! The room itself although small was clean. Full kitchen huge huge plus! Private bedroom with bath (this is why... More

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Lovesreviews2, Thank you for taking the time to share your comments on Tripadvisor. I'm glad that you had a comfortable stay with us, and that you and your family were able to enjoy the many breakfast offerings. I will certainly review your feedback with our team. We truly appreciate your business and look forward to your next visit when... More

Senior Contributor
37 reviews 37 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed as a stop over on a long trip. Typical of a renovated older Residence Inn. Facility is fine. Only complaint would be the free breakfast. It was not quite up to the standards set at other Residence Inn's I habe stayed at. I would stay there again and wish I had stayed there on my way back through Louisville.

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Twinsburg, Thank you for your recent contribution to Tripadvisor. I am sorry that the breakfast you had while you were here was less than favorable. We take great pride in our customer service and we do not take it lightly when we fall short of our guests' expectations. I will certainly review your feedback with our team for corrective... More

Johns Creek, GA
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here this past week for the 2nd year in a row. We were told they raised rates due to the fabulous renovations that were done, that we wouldnt even recognize the place. Well, they could have saved the money and kept it the way it was. They have stuffed 2 rooms worth of furniture in the suites and... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Hello Michelle, Thank you for your recent contribution to Tripadvisor. We truly appreciate the comments on your most recent stay with us. We are actually removing the coffee tables to make more room in the suite due to the length of the desk at the window. We will see you next year for the World Championship Horse Show. Warmest Regards,... More

La Vergne, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here during AAU basketball nationals with my son's team. It's very close to the Kentucy expo center and Kentucky Kingdom. Occasionally I would hear an airplane but wasn't too bad considering how close it is to the airport. Very nice breakfasts and dinners. The only two things I had a problem with is the hot tub was broke... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Hello Sabrina, Thank you for your recent contribution to Tripadvisor. I apologize that the hot tub was out of order for an unacceptably long period of time while we waited on parts that were on back order. I can see how the boys would have been dissapointed. I am glad to hear you were able to enjoy the rest of... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 of 5 stars Reviewed August 6, 2014

Stayed here one night for business. I'm a Platinum Elite member with Marriott. Upon check in I asked for a room on the quiet side of the hotel. The desk clerk said they have me in a really nice room that I'd be happy with. Although the hotel is very conveniently located to the airport (approx. 5 minute drive) I... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Nancy, Thank you for your comments. My sincere apologies that you did not have a positive experience during your stay with us. Our team will certainly review your comments and will utilize your feedback as a learning tool to improve our overall services with room selections. Once in a while the airport does change their flight patterns but it... More

Dublin, Ohio
Top Contributor
142 reviews 142 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 4, 2014

The Residence Inn Louisville Airport is conveniently located near the airport, Ky Expo Center, and Papa John's Stadium which makes it a great base of operations outside the downtown area. The hotel has a very warm decor and the friendly staff really make the hotel. The free breakfast is OK but I am not a fan. There are a lot... More

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear John, Thank you for taking the time to share your experience on trip advisor. I was glad to hear you that you were happy with our location and your suite. We recently finished a renovation of our suites and the lobby area. We look forward to seeing you in the future when your travels bring you to the Louisville... More

akron, oh
Top Contributor
84 reviews 84 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed July 31, 2014

I spent a week here in July 2014, traveling with a group on business. Good parts first: staff was very friendly and helpful, bed was comfortable, breakfast and weeknight dinners were more than adequate. The dinners are nice because there aren't many restaurants in the area. The living room area of the room was very nice, with plenty of accessible... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Keating Clan, Thank you for submitting a review on trip advisor. We appreciate your feedback and I wanted to let you know we are in the middle of upgrading our internet to 50 megs (most hotels have only 20). The flight patterns are always changing and I hope that you will decide to stay with us again in the... More

Vancouver, Washington, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

This is a nice, comfortable property with a good location between downtown Louisville and other area attractions, including the re-opened Kentucky Kingdom. The rooms are nicely decorated and appointed and feel more like a studio apartment than a hotel room. As for staff, some are quite pleasant and helpful though most seem to range from adequate to disengaged. Overall, I... More

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Scott, Thank you for taking the time to write a review about our hotel and share your thoughts. We did just complete a renovation and I am glad you enjoyed the spacious suite. I will definitely share your comments about the staff as we enjoying hearing the good and the not-so-good when we fall short. We hope to see... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 19, 2014

Arrived for a 5 day stay. First trip to 2nd floor noticed smoke smell in hallway. Contacted front desk said they would find out where it was coming from and address it. 2 days later people still smoking and still letting front desk know about the smoke. Made call to Marriott customer service corporate who notified hotel about the issue.... More

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Mr. Anderson, Thank you for taking the time to post a review about your stay. It was a pleasure talking to you this morning at the desk and i am glad I finally got to meet you in person. Again, I am sorry it took us so long to pinpoint the offenders and have the situation rectified. We are a... More

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Additional Information about Residence Inn Louisville Airport

Address: 700 Phillips Lane, Louisville, KY 40209
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville Airport 3*
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Also Known As:
Residence Inn Louisville Airport Hotel Louisville
Louisville Residence Inn

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