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Residence Inn Louisville Airport

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700 Phillips Lane, Louisville, KY 40209
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Residence Inn Louisville Airport
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Residence Inn Louisville Airport
Residence Inn Louisville Airport
Residence Inn Louisville Airport
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97 reviews from our community

Traveler rating
    53
    25
    17
    2
    0
See reviews for
23
11
9
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We selected this hotel based on proximity to convention center and typical quality of the chain. We would suggest if you are a light sleeper to stay elsewhere as the plane noise kept us awake until night 3 when we were so tired we finally slept through the noise. The pool was drained and not usable appeared they were working... More 

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

As general manager of the Residence Inn, I want to thank you for taking the time to complete a review. I will definitely share with our staff the your wonderful comments about them. I am sorry you visited us before the pool was open for the season and not able to enjoy it. I hope you will decide to stay... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a perfect place to stay, rooms are very clean and big, people are very friendly and helpful, complementary dinner is also very good,very close to the airport but no noise in the night. A place that I really recommend in the area

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Andrea, I am glad you enjoyed your stay and appreciate you taking the time to share your experience on Trip Advisor. We value our guests feedback. We hope you will decide to stay with us when returning to the Louisville area. Sincerely, Lynn Manning General Manager More 

Red Wing, Minnesota
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2015

Friendly, welcoming staff! Also helpful-we arrived quite late and very hungry-helped as find a pizza place that would deliver at the late hour. Clean hotel and presented well. Would certainly recommend this hotel.

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Travels Often, Thank you for taking the time to post comments regarding your stay. I am glad my staff was able to help at such a late hour and I hope you enjoyed the Pizza. We look forward to seeing you an a return trip to the Louisville Area. Sincerely, Lynn Manning General Manager More 

Top Contributor
52 reviews 52 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

Stayed here in March after checking out of the Fairfield Inn-Shepherdsville early. I was impressed with this hotel. I've come to expect really nice stays from Residence Inn's and they maintained my expectations. The rooms were great, very clean and arranged well. Breakfast was pretty decent as well. There was a big snowstorm during the stay and the staff did... More 

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear BTG172, We appreciatet he feedback regarding your stay. I am glad we were able to accomodate you during the storms. The snow can present challenges and i am glad we were able to help with your car. We tried to shovel out cars after the snow plow blocked them in. I hope it was not too inconvenient. We look... More 

Edmonton
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 1, 2015

Typical clean spacious suites but what sets it apart is the friendly accommodating service. Needed a room upgrade and were extremely helpful and happy to help. It's the people that make the difference. Booked in for next year already!!!!!

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

As general manager of the Residence Inn Louisville Airport, I want to thank you for taking the time to complete a review. Our success is dependent on the feedback we receive from loyal customers like you. I am pleased to see that you had an excellent visit with us. Please let us know if there is anything else we can... More 

Georgetown, Guyana
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 28, 2015

Very good utilization of the room space to create a fully self contained room without the crowded/ congested effect. Really good for business needs just noise factor from airport due to distance and inn construction.

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear KammiC, Thank you fo taking the time to review your stay on trip advisor. I am glad you enjoyed our spacious suits. After our renovation, we removed the coffee table and it made for a roomier suite. I will definitely share your feedback with the brand. We hope to seeyou on a future trip to Louisville. Sincerely, Lynn Manning... More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

We were in town to visit family and stayed at Residence Inn. We had our two grandchildren and stayed in a queen suite. The room nicely decorated with a pull out sofa that was perfect for the grandchildren ages 10 and 4. Room was clean and everything was in working order. Breakfast was good. Close to the airport and centrally... More 

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Hi Detrie13, Thank you for the wonderful comments and i am glad you and your family enjoyed their stay. I hope your new year has been off to a great start ! We hope to see you again when you travel to the Louisville area. Sincerely, Lynn Manning General Manager More 

Pennsylvania
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 11, 2014

It looks like they have tried to upgrade certain parts of the rooms in this hotel (bedding, drapes, lighting/lamps, sofa, paint color etc. but the kitchen appliances and cabinets, desks, coffee tables, etc are looking tired. I would imagine that when the investment is made to upgrade the rest of the components of the rooms, the rooms will feel nicer.... More 

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear MissMarried, Thank you for taking the time to review your recent stay at our hotel. We appreciate the feedback regarding the recent renovations and will definitely pass them on to the brand. Typically, the appliances are usually the last items to be changed out during a renovation, however I hope you were able to enjoy the rest of your... More 

Ashland, Kentucky
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

We stayed here after a trip to The University of Louisville. It was just minutes away and was the perfect stay while traveling with a teenager. For a reasonable rate, he had his own bedroom, bathroom, and tv. The kitchen was super clean. The living room was great for the family to enjoy before retiring to separate rooms. It was... More 

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Michele R, We appreciate you taking the time to review our hotel. I was happy to read that you and your son were able to enjoy the spacious suite during your visit to the University. We hope you will stay with us again when your travels bring you back thru Louisville. Yours in Hospitality, Lynn Manning General Manager More 

Rockford, Michigan
Top Contributor
102 reviews 102 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 9, 2014

Stayed here one night for an early morning flight. Hotel was well located close to the airport. There were not many restaurants near the area, so I ordered in. Typical Residence Inn layout, nothing fancy but worked fine. Breakfast was very good, better than most Residence Inns. Room was large and well laid out. Room was clean and everything worked.... More 

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