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Residence Inn Louisville Airport

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700 Phillips Lane, Louisville, KY 40209
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Residence Inn Louisville Airport
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Residence Inn Louisville Airport
Residence Inn Louisville Airport
Residence Inn Louisville Airport
Review This Hotel

94 reviews from our community

Traveler rating
    52
    24
    16
    2
    0
See reviews for
22
11
9
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
49 reviews 49 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here in March after checking out of the Fairfield Inn-Shepherdsville early. I was impressed with this hotel. I've come to expect really nice stays from Residence Inn's and they maintained my expectations. The rooms were great, very clean and arranged well. Breakfast was pretty decent as well. There was a big snowstorm during the stay and the staff did... More 

Was this review helpful? Yes 1
Edmonton
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Typical clean spacious suites but what sets it apart is the friendly accommodating service. Needed a room upgrade and were extremely helpful and happy to help. It's the people that make the difference. Booked in for next year already!!!!!

Was this review helpful? Yes 1
Georgetown, Guyana
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good utilization of the room space to create a fully self contained room without the crowded/ congested effect. Really good for business needs just noise factor from airport due to distance and inn construction.

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

We were in town to visit family and stayed at Residence Inn. We had our two grandchildren and stayed in a queen suite. The room nicely decorated with a pull out sofa that was perfect for the grandchildren ages 10 and 4. Room was clean and everything was in working order. Breakfast was good. Close to the airport and centrally... More 

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Hi Detrie13, Thank you for the wonderful comments and i am glad you and your family enjoyed their stay. I hope your new year has been off to a great start ! We hope to see you again when you travel to the Louisville area. Sincerely, Lynn Manning General Manager More 

Pennsylvania
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 11, 2014

It looks like they have tried to upgrade certain parts of the rooms in this hotel (bedding, drapes, lighting/lamps, sofa, paint color etc. but the kitchen appliances and cabinets, desks, coffee tables, etc are looking tired. I would imagine that when the investment is made to upgrade the rest of the components of the rooms, the rooms will feel nicer.... More 

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear MissMarried, Thank you for taking the time to review your recent stay at our hotel. We appreciate the feedback regarding the recent renovations and will definitely pass them on to the brand. Typically, the appliances are usually the last items to be changed out during a renovation, however I hope you were able to enjoy the rest of your... More 

Ashland, Kentucky
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

We stayed here after a trip to The University of Louisville. It was just minutes away and was the perfect stay while traveling with a teenager. For a reasonable rate, he had his own bedroom, bathroom, and tv. The kitchen was super clean. The living room was great for the family to enjoy before retiring to separate rooms. It was... More 

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Michele R, We appreciate you taking the time to review our hotel. I was happy to read that you and your son were able to enjoy the spacious suite during your visit to the University. We hope you will stay with us again when your travels bring you back thru Louisville. Yours in Hospitality, Lynn Manning General Manager More 

Rockford, Michigan
Top Contributor
102 reviews 102 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 9, 2014

Stayed here one night for an early morning flight. Hotel was well located close to the airport. There were not many restaurants near the area, so I ordered in. Typical Residence Inn layout, nothing fancy but worked fine. Breakfast was very good, better than most Residence Inns. Room was large and well laid out. Room was clean and everything worked.... More 

Was this review helpful? Yes
Lawton, Oklahoma
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 27, 2014

Staff was courteous always in a great mood ready to help. Room was nice spacious and clean. Breakfast had a large variety to choose from. The only problem was parking it seems it was always full. If I go back to Louisville I will for sure stay here again

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear MiMi, Thank you for taking the time to review our hotel on Trip Advisor. I am glad you were able to enjoy the complimentary breakfast and I will definitely pass your comments on to the staff. We look forward to serving you again when you are in the Louisville area. Sincerely, Lynn Manning General Manager More 

Peachtree Corners, GA
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 16, 2014

I love residence inns. I love the kitchen, the little living room, the space that you don't always get in a regular hotel room. This Residence Inn was very nice, clean, and included free Wi-Fi. I love the breakfast choices, including oatmeal with the fixings. However, there was one thing I wasn't prepared for. At 4:00 AM, it appeared that... More 

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Santafake, Thank you for taking the time to place your review on trip advisor. I apologize for the plane noise as they do switch the flight patterns periodically and sometimes it does affect the amount of noise that can be heard from the suites. I hope you will decide to stay with us in the future and please ask... More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2014 via mobile

Staying in louisville I was looking for a family suite suitable for 2 adults and 3 kids. Residence Inn was a great find off the beaten path but SO close to the fair/expo center and Kentucky kingdom and the mega caverns! The room itself although small was clean. Full kitchen huge huge plus! Private bedroom with bath (this is why... More 

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Lovesreviews2, Thank you for taking the time to share your comments on Tripadvisor. I'm glad that you had a comfortable stay with us, and that you and your family were able to enjoy the many breakfast offerings. I will certainly review your feedback with our team. We truly appreciate your business and look forward to your next visit when... More 

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