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All 95 Louisville hotels

Residence Inn Louisville Airport

3.0 of 5 Hotel   |   700 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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85%
Ranked #22 of 95 hotels in Louisville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
keatingclan akron, oh
  • Overview
  • Reviews (79)
  • Photos (21)
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  • Room tips (21)
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79 people have reviewed this hotel

Traveler rating
    46
    19
    13
    1
    0
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20
11
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
akron, oh
Top Contributor
72 reviews 72 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I spent a week here in July 2014, traveling with a group on business. Good parts first: staff was very friendly and helpful, bed was comfortable, breakfast and weeknight dinners were more than adequate. The dinners are nice because there aren't many restaurants in the area. The living room area of the room was very nice, with plenty of accessible... More

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Vancouver, Washington, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice, comfortable property with a good location between downtown Louisville and other area attractions, including the re-opened Kentucky Kingdom. The rooms are nicely decorated and appointed and feel more like a studio apartment than a hotel room. As for staff, some are quite pleasant and helpful though most seem to range from adequate to disengaged. Overall, I... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 19, 2014

Arrived for a 5 day stay. First trip to 2nd floor noticed smoke smell in hallway. Contacted front desk said they would find out where it was coming from and address it. 2 days later people still smoking and still letting front desk know about the smoke. Made call to Marriott customer service corporate who notified hotel about the issue.... More

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Mr. Anderson, Thank you for taking the time to post a review about your stay. It was a pleasure talking to you this morning at the desk and i am glad I finally got to meet you in person. Again, I am sorry it took us so long to pinpoint the offenders and have the situation rectified. We are a... More

Evansville, Indiana
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 3, 2014

This is the only hotel I will stay at when flying out of Lousiville. It is close to the airport, I can park my car in their lot while I'm gone and their shuttle service to and from the airport is great. Have never had an issue and their staff is so nice.

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Leah, Thank you for the feedback regarding the stays you have had at our hotel. I am glad our convenient location and complimentary shuttle are a couple of the features you were able to use. We appreciate the comments about our staff as we pride ourselves on our customer service and celebrate successes when we meet or exceed our... More

Schaumburg, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2014

I would like to applaud Audrey who works at the Residence Inn - Louisville airport location. My grandson was stranded at the Louisville airport yesterday (June 1, 2014) as his flight was cancelled and he could not get home to the Chicago area until June 2. I called the Marriott Platinum 800 number and they hooked me up directly with... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Mr. W, Thank you for taking the time to write a review on trip advisor. We appreciate your feedback and I was so glad to hear how helpful Audrey was. I will definitely pass your comments on to her. I am glad we were able to make your son feel comfortable during what I'm sure was a very nervous... More

Boston, Massachusetts
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 24, 2014

Any hotel near the airport will suffer from noise, but I got a room on the other side from the airport and the planes were really just background noise from there. I had a queen suite, the bed was great, just the right medium firmness. The full kitchen would have been nice if I was staying for a week, but... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Mukaikubo Thank you for taking the time to post a review on trip advisor. I am sure you are very busy and I hope the board exams were a success. We had several guests here during that time and know that studying was an important part of their stay. I am glad you were able to enjoy the hospitality... More

Tuppers Plains, Ohio
Top Contributor
77 reviews 77 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 11, 2014

We recently returned from a 3 night stay at this location. This was a very nice, clean, well maintained hotel. The rooms were large and spacious. It was nice to have a nice, full kitchen, stocked with dinnerware too. Hot breakfast was nice too. I would definitely stay again and recommend to those who are in the area. The only... More

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear OC Traveler, Thank you for taking the time to post some feedback regarding your stay. I am glad you liked the full kitchen and that you were able to join us for breakfast. We look forward to seeing you again when in the Louisville area. Sincerely, Lynn Manning General Manager More

Winston Salem
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

First, I would like to thank all the staff at Residence Inn - Christa, could see I was tired and she was very very efficient, professional and friendly as I checked in at 2am due to delayed flights... Paula and Emily every day asked, "how was the stay going and if there was anything they could do to make our... More

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Christine, Thank you for taking the time to post your comments on Trip Advisor. I was glad to hear that my staff made your stay so comfortable and we appreciate you mentioning them by name. I will most certainly share your comments with them. We enjoy having our guests from the University and I hope you will return in... More

Chicago, Illinois, United States
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2013

Hotel is an average Residence Inn compared to others. However the proximity to the airport could be a problem for you if you are a sensitive sleeper. The UPS hub is located in Louisville and UPS runs throughout the night. Good location if you need to be by the airport or Kentucky Fair Grounds. Free breakfast in the mornings and... More

Was this review helpful? Yes 2
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Hi Stan, Thank you for taking the time to write of your experience at our hotel. I am glad you were able to enjoy the breakfast and hospitaslity hour. I apologize for the airport noise from UPS. They change their flight patterns and sometimes it makes the outside facing rooms louder than others. I hope you will say with us... More

Lossiemouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

We came from Scotland to the NQC in Louisville and stayed in this hotel for 8 nights. We thoroughly enjoyed our stay and thought the hotel was excellent. Everyone was very friendly and helpful, especially Doris who looked after us at breakfast and also the trainee receptionist. Thank you all and we would definately stay again if returning to Louisville.

Was this review helpful? Yes 1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Angela, Wow, all the way from Scotland ! I certainly hope you enjoyed Louisville while you were here. I appreciate you taking the time to share your comments on trip advisor. It is our goal to make sure every guest is happy and I am glad we were able to meet your expectations during the Quartet Convention. We are... More

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Additional Information about Residence Inn Louisville Airport

Address: 700 Phillips Lane, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville Airport 3*
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Also Known As:
Residence Inn Louisville Airport Hotel Louisville
Louisville Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#24 Romantic Hotel in Louisville #28 Family Hotel in Louisville #39 Business Hotel in Louisville
Hotel Class
Number of rooms
72

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