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All 95 Louisville hotels

Residence Inn Louisville Airport

3.0 of 5 Hotel   |   700 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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84%
Ranked #26 of 95 hotels in Louisville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Michelle S Johns Creek, GA
  • Overview
  • Reviews (83)
  • Photos (21)
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83 people have reviewed this hotel

Traveler rating
    47
    21
    13
    2
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Johns Creek, GA
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here this past week for the 2nd year in a row. We were told they raised rates due to the fabulous renovations that were done, that we wouldnt even recognize the place. Well, they could have saved the money and kept it the way it was. They have stuffed 2 rooms worth of furniture in the suites and... More

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La Vergne, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here during AAU basketball nationals with my son's team. It's very close to the Kentucy expo center and Kentucky Kingdom. Occasionally I would hear an airplane but wasn't too bad considering how close it is to the airport. Very nice breakfasts and dinners. The only two things I had a problem with is the hot tub was broke... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Stayed here one night for business. I'm a Platinum Elite member with Marriott. Upon check in I asked for a room on the quiet side of the hotel. The desk clerk said they have me in a really nice room that I'd be happy with. Although the hotel is very conveniently located to the airport (approx. 5 minute drive) I... More

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Dublin, Ohio
Top Contributor
129 reviews 129 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Residence Inn Louisville Airport is conveniently located near the airport, Ky Expo Center, and Papa John's Stadium which makes it a great base of operations outside the downtown area. The hotel has a very warm decor and the friendly staff really make the hotel. The free breakfast is OK but I am not a fan. There are a lot... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear John, Thank you for taking the time to share your experience on trip advisor. I was glad to hear you that you were happy with our location and your suite. We recently finished a renovation of our suites and the lobby area. We look forward to seeing you in the future when your travels bring you to the Louisville... More

akron, oh
Top Contributor
77 reviews 77 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent a week here in July 2014, traveling with a group on business. Good parts first: staff was very friendly and helpful, bed was comfortable, breakfast and weeknight dinners were more than adequate. The dinners are nice because there aren't many restaurants in the area. The living room area of the room was very nice, with plenty of accessible... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Keating Clan, Thank you for submitting a review on trip advisor. We appreciate your feedback and I wanted to let you know we are in the middle of upgrading our internet to 50 megs (most hotels have only 20). The flight patterns are always changing and I hope that you will decide to stay with us again in the... More

Vancouver, Washington, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

This is a nice, comfortable property with a good location between downtown Louisville and other area attractions, including the re-opened Kentucky Kingdom. The rooms are nicely decorated and appointed and feel more like a studio apartment than a hotel room. As for staff, some are quite pleasant and helpful though most seem to range from adequate to disengaged. Overall, I... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Scott, Thank you for taking the time to write a review about our hotel and share your thoughts. We did just complete a renovation and I am glad you enjoyed the spacious suite. I will definitely share your comments about the staff as we enjoying hearing the good and the not-so-good when we fall short. We hope to see... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 19, 2014

Arrived for a 5 day stay. First trip to 2nd floor noticed smoke smell in hallway. Contacted front desk said they would find out where it was coming from and address it. 2 days later people still smoking and still letting front desk know about the smoke. Made call to Marriott customer service corporate who notified hotel about the issue.... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Mr. Anderson, Thank you for taking the time to post a review about your stay. It was a pleasure talking to you this morning at the desk and i am glad I finally got to meet you in person. Again, I am sorry it took us so long to pinpoint the offenders and have the situation rectified. We are a... More

Evansville, Indiana
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 3, 2014

This is the only hotel I will stay at when flying out of Lousiville. It is close to the airport, I can park my car in their lot while I'm gone and their shuttle service to and from the airport is great. Have never had an issue and their staff is so nice.

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Leah, Thank you for the feedback regarding the stays you have had at our hotel. I am glad our convenient location and complimentary shuttle are a couple of the features you were able to use. We appreciate the comments about our staff as we pride ourselves on our customer service and celebrate successes when we meet or exceed our... More

Schaumburg, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2014

I would like to applaud Audrey who works at the Residence Inn - Louisville airport location. My grandson was stranded at the Louisville airport yesterday (June 1, 2014) as his flight was cancelled and he could not get home to the Chicago area until June 2. I called the Marriott Platinum 800 number and they hooked me up directly with... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Mr. W, Thank you for taking the time to write a review on trip advisor. We appreciate your feedback and I was so glad to hear how helpful Audrey was. I will definitely pass your comments on to her. I am glad we were able to make your son feel comfortable during what I'm sure was a very nervous... More

Boston, Massachusetts
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 24, 2014

Any hotel near the airport will suffer from noise, but I got a room on the other side from the airport and the planes were really just background noise from there. I had a queen suite, the bed was great, just the right medium firmness. The full kitchen would have been nice if I was staying for a week, but... More

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Mukaikubo Thank you for taking the time to post a review on trip advisor. I am sure you are very busy and I hope the board exams were a success. We had several guests here during that time and know that studying was an important part of their stay. I am glad you were able to enjoy the hospitality... More

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Additional Information about Residence Inn Louisville Airport

Address: 700 Phillips Lane, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville Airport 3*
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Also Known As:
Residence Inn Louisville Airport Hotel Louisville
Louisville Residence Inn

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Near Residence Inn Louisville Airport

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#25 Romantic Hotel in Louisville #28 Family Hotel in Louisville
Hotel Class
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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