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Residence Inn Louisville Airport

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700 Phillips Lane, Louisville, KY 40209
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Residence Inn Louisville Airport
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111 Reviews from our TripAdvisor Community

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Round Rock, Texas
Level Contributor
142 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

While the hotel is conveniently located near the airport and the expo center, there are some things that location and looks just can't overcome. The recent renovations are very nice, and the rooms are bright and comfortable. I stayed on the third floor of the main building - facing the second building. The heater in my room was SO LOUD... More 

Helpful?
Thank Caltex77
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Caltex77, Thank you for taking the time to do a review in regards to your recent stay at the Residence Inn Louisville Airport. I would also like to thank you for the wonderful comments about the renovations and our staff ! I will definitely address the heating unit in your room so we can get it fixed. We pride... More 

Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is convenient to the fairgrounds, but no restaurants within walking distance. Overall the hotel was nice and the staff was exceptional. My room was a one bedroom which was nicely furnished. Room was not clean. Tons of man scaping hair ( most likely) in the bathroom. When the bath is not cleaned well, I assume the rest of... More 

Helpful?
Thank ZippyRoo
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear ZippyRoo, Thank you for the feedback. We want to hear the good comments along with the not-so-good so that we can address such issues with our staff and make corrections for our future travelers. I apologize that we were not made aware of the unacceptable condition your room was in so that we could make it right. We take... More 

Hartford, Connecticut
Level Contributor
34 reviews
4 of 5 stars Reviewed 4 weeks ago

When we went there, construction work was going inside the Hotel. But it did not cause us a problem no noise or dust anything like that. Like their hospitality. Convention Center was just round the corner. And of course there was an amusement park. Though it was closed may be due to rain or for winter.

Helpful?
Thank Sonarkella79
Lansing
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 30, 2015

Love this hotel! The studio is huge and well laid-out. Basically two rooms, with 2 big sets of windows. It's very quiet, in a busy area with lots of hotels. Much nicer, more comfortable stay than at the Crowne Plaza. Close to the Expo Center (less than a mile to entrance). And only less than 10 minutes drive to Historic... More 

Helpful?
2 Thank MichiganHotelstayer
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Fellow Michigander, Thank you for taking the time to review our hotel on trip advisor. I am glad our close proximity to the expo center was convenient for you. We appreciate the feedback and I will definitely share your comments with my staff. We look forward to your return visit if your travels bring you to Louisville in the... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 10, 2015 via mobile

This is one of my favorite hotels when staying in Louisville KY. I have been there numerous times and never had any issues. The staff is friendly And the free breakfast buffet is very good. I think the only thing that might be a problem is they have no area for parking trailers if you are towing one,

Helpful?
1 Thank Novatoy1
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Novatoy1, Thank you for taking the time to let us know of your many return visits and that you have always enjoyed your stay. We appreciate you as a return guest and look forward to your future visits. Sincerely, Lynn Manning General Manager More 

Magnolia, Kentucky, United States
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 22, 2015 via mobile

I stayed here on opening day of the fair. All the other hotels looked like mad houses. This hotel,was an oasis from crazy land. The room was large, the towels adequate and the bed comfortable. I slept like a log and woke refreshed and ready to start my day.

Helpful?
1 Thank Denise M
Greenwood, Indiana
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 12, 2015 via mobile

The room, a studio, was a great value and very comfortable after a long work day out of town. The couch was great for TV viewing and an entire kitchen was nice! The free microwave popcorn was an unexpected plus. The free breakfast was better than the "normal" free breakfast.

Helpful?
3 Thank TDury
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Hi TDury, Thank you so much for taking the time to write about your stay. I am glad you were able to enjoy our hotel and the nice ammenities. Residence Inn definitely has the extra space to relax. We look forward to seeing you on your next trip thru Louisville ! Sincerely, Lynn Manning General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 6, 2015

Was in town for son's baseball tournament in Elizabethtown. I liked this hotel! Very clean. Rooms are a 2 room suite with plenty of space. Pool and basketball court area are nice. They serve hot breakfast

Helpful?
1 Thank Jarimmy A
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Jarimmy, Thank you for writing a review about your stay. I will definitely pass your comments on to our cleaning staff. I am glad you were able to take advantage of the breakfast before driving to Elizabethtown for your son's tournament. I hope his team did well ! We hope to see you again if your travels bring you... More 

Southeastern Michigan
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2015

Stayed here while our son played in Elizabethtown baseball tournament. Perfect motel for families - pool, basketball court, great breakfast, and great dinners provided by the motel. Could cook in our room with full kitchen. Basketball court is a huge plus with young boys. Overall great stay and customer service. We are Marriott Rewards members so we checked in our... More 

Helpful?
1 Thank Shoo4boys
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Shoo4Boys, Thank you for the wonderful review and I am glad you and your family were able to enjoy the spacious suite and the other ammenities. We hope your team did well in the tournament ! We thank you for being a Marriott Rewards member and appreciate your loyalty to the Marriott brands. We look forward to you staying... More 

Franklin, TN
Level Contributor
121 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed June 22, 2015

This was just a quick one-night stay, but I really enjoyed the large room - clean and well thought out. I was traveling alone on business, but would definitely book again here if I were traveling with family. I could see Kentucky Kingdom from the parking lot, so would be a great place to stay with family if heading there.... More 

Helpful?
1 Thank BattlegroundTravel
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Thank you for the wonderful comments and I am glad you enjoyed your stay, even if it was brief. I hope the spacious room enabled you to be productive. We hope you will join us again if you decide to bring the family to Kentucky Kingdom or any other time you are back in the Louisville area. Yours in Hospitality,... More 

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