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Baymont Inn and Suites- Louisville East

2.5 of 5
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9400 Blairwood Road, Louisville, KY 40222
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Baymont Inn and Suites- Louisville East
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Ranked #43 of 97 Hotels in Louisville
A recent review
5 of 5 stars Reviewed March 9, 2015
Jason R Louisville, Kentucky
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454 reviews from our community

Traveler rating
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    91
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Baymont Inn and Suites- Louisville East
See the most recent reviews
Between Coasts, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 1, 2015

Used booking.com to book this room for myself and my disabled wife on January 7, 2014, in the midst of a very stressful time involving the health of family members as well as my wife, who has MS. Drove 10 hours across the Alleghenies in pouring rain to reach the motel, checked in, paid the bill and didn't think too... More 

Was this review helpful? Yes
baymontlouisvillegm, Manager at Baymont Inn and Suites- Louisville East, responded to this review

Dear MichaelRoninGray, Thank you for taking the time to review your most recent stay with us. I am very sorry to hear of the health concerns regarding your family, and we all wish a quick and complete recovery on their end. I am also sorry to hear you experience the billing issues with your third party reservation, as it is... More 

Daniels, West Virginia, United States
Top Contributor
80 reviews 80 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 27, 2015

Basic working class hotel. Limited parking, whole place is in need of remodel. Elevator is like an icebox. Rooms are dimly lit and nothing special. Couldn't get near the breakfast bar for the number of people in the confined area. Wouldn't be my first choice on next visit.

Was this review helpful? Yes
baymontlouisvillegm, Manager at Baymont Inn and Suites- Louisville East, responded to this review

Dear RJM304, Thank you for taking the time to review your recent stay with us. I am disappointed to hear you felt your stay with us was average. Our staff works hard to ensure our guests feel at ease and relaxed throughout their stay, and to hear that you did not experience those qualities is unfortunate. We urge all of... More 

Oneida, Wisconsin
Contributor
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 25, 2015

We recently visited Louisville to go to the National Farm Machinery Show and booked our hotel at the week before the show. I was happy to get the hotel room that we did at the Baymont. We paid $101.00 per night for a $60.00 room because of the Farm Machinery Show being in town. The room was clean but not... More 

Was this review helpful? Yes
baymontlouisvillegm, Manager at Baymont Inn and Suites- Louisville East, responded to this review

Dear Jolson1110, Thank you for taking the time to review your recent stay with us. I am disappointed to hear you felt your stay with us was average. Our staff works hard to ensure our guests feel at ease and relaxed throughout their stay, and to hear that you did not experience those qualities is unfortunate. Special events in town... More 

Miamisburg
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

Stayed here on night of February 17th, awesome stay, room was very clean, comfortable and quiet! Was very impressed with the front desk clerk, Josh, who was very friendly and helpful in all ways! Also loved that unlike most motels, this one had numerous HD channels on their tv! Will definitely stay here everytime I visit Louisville in the future!... More 

Was this review helpful? Yes
baymontlouisvillegm, Manager at Baymont Inn and Suites- Louisville East, responded to this review

Dear David Z, Thank you for taking the time to review your recent stay with us. We are happy to hear you left satisfied! Our staff works very hard to ensure that our guests leave feeling relaxed and satisfied, stopping at no obstacle to ensure you enjoy your stay to the fullest! We greatly appreciate your positive words, and we... More 

Paw Paw, Michigan
1 review
3 of 5 stars Reviewed February 19, 2015

Was disappointed in the breakfast provided. Would not take a lower level room again, to noisy, and could not park close to our room.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontlouisvillegm, Manager at Baymont Inn and Suites- Louisville East, responded to this review

Dear Cynthia H, Thank you for taking the time to review your recent stay with us. I am disappointed to hear you felt your stay with us was average. Our staff works hard to ensure our guests feel at ease and relaxed throughout their stay, and to hear that you did not experience those qualities is unfortunate. We urge all... More 

Old Hickory
1 review
3 of 5 stars Reviewed February 18, 2015

The room my family and I were placed in was really kind of small for four people, especially the bathroom. And though we were on a non-smoking room, the hallway smelled like smoke. We were also disappointed with the breakfast provided. The description when we placed the reservation made it sound like they had several hot items. The only "hot"... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontlouisvillegm, Manager at Baymont Inn and Suites- Louisville East, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I am disappointed to see you faced these issues and to hear you felt your stay with us was average. The floor plan of our rooms are approved by the Wyndham brand standard, but I am sorry to hear you felt your room wasn't as... More 

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