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All 95 Louisville hotels

Quality Inn & Suites University/Airport

2.0 of 5 Hotel   |   311 E Gaulbert Ave, Louisville, KY 40208 (Old Louisville)
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37%
Ranked #66 of 95 hotels in Louisville
A recent review
3 of 5 stars reviewed 1 week ago
MmKay81 Kentucky
  • Overview
  • Reviews (69)
  • Photos (18)
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69 people have reviewed this hotel

Traveler rating
    7
    19
    14
    16
    13
See reviews for
12
13
5
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Kentucky
1 review
3 of 5 stars Reviewed 1 week ago

We went to the KY state fair and decided to stay at this hotel for it location to the Fair and Expo grounds near Freedom Hall. The location was perfect, only a 2-3 minute drive to the Fair. When we checked in we were greeted by John Hardin (one of the managers) and checked in quickly and without issue. This... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for taking the time to leave your review of our property on tripadvisor, we value your oppinion and hope that you decide to give us a try again sometime in the future. More

Lynbrook, New York
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Our room is dingy and old. We woke up this morning to see cockroaches in the room. Nothing like waking up and having roaches crawling on the bed. The bathroom tile is held together with lumpy chunks of caulk. We won't be staying here again. The only advantage to this hotel is the close proximity to the U of Louisville.... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

We are sorry that you had a problem with your stay with us,if you have time please contact the hotel to let us know what room you were in so we can check for this problem.We do appreciate you taking the time to leave your review and if you do ever stay again we guarantee you would not have this... More

Golconda, Illinois
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 24, 2014

Comfortable bed, A/C unit worked, clean, nice kitchenette if your planning a long stay, a bit worn...you won't be tripping over staff. Centrally located, near sites and university. When you exit the interstate southbound, be ready for a quick right turn into the parking lot. The entrance is on the exit ramp.

Was this review helpful? Yes 1
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for staying with us and taking the time to leave your review. More

Greenback, Tennessee
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 18, 2014

Our room was nice... full kitchen, a desk & a table & even a jacuzzi. Water pressure was good. They need to update the hair dryers. The Internet was sketchy. I had to sit in the lobby to finish some work but we were pretty happy. But don't look for the desk clerk to check out at 6:30. He's still... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your review of our property, well try our best to make improvements where needed. More

Las Vegas
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed July 8, 2014

We stayed the night atbthe Qualityn Inn the night before our campus tour of University of Lousville.The hotel us about a mile or so far the north entrance. The room was large, a musty smell and the wifi was super slow. The hotel was run down, doors stuck so had to push to get he doors to close. The shower... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your stay with us,Im not entirely sure you reviewing the right property though as we are only about 4 blocks from the north entrance of the University of Louisville and renovations have been made within the past year. More

Gate City, Virginia
Top Contributor
83 reviews 83 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 30, 2014

The entrance to the hotel is not quite finished, There is a big sign on the desk stating there are to be no parties of any kind. Neither snack machine worked. The interior of the room was nice but you could hear the people taking in the next room and they were just speaking in a normal tone of voice.... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for taking the time to leave your review of our property on Tripadivsor. We value your opinion and will do our best to improve on some of the problems you have stated. We hope you decide to return again in the future and I promise you will see improvements. More

Rural NY
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 30, 2014

from the time we checked in we felt welcome. Our desk clerk was energetic and friendly with suggestions of dining spots. Our room was clean, neat and ready for us. The pool looked inviting but as is the rule in most courtyard pools, the chlorine smell was evident. There were plenty of fluffy towels and the water pressure was jet... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thank you for taking the time to review our property on Tripadvisor, we appreciate your comments and hope you decide to stay with us again when in Louisville. More

Cherokee, Iowa
1 review
4 of 5 stars Reviewed March 15, 2014

We checked in to very friendly,accommodating clerk. Noticed right away everything was very clean and being kept that way. Had a slight problem with frayed carpet in our room but was assured it was being taken care of with on going updates. Very nice breakfast upstairs,friendly help when needed.

Was this review helpful? Yes
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thank you for taking the time to leave a review on tripadvisor. We greatly appreciate your comments. More

Effingham, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014

Nice, clean hotel close to downtown without downtown prices. Breakfast was good and attendant taking care of it was very attentive and clean. An employee offers a shuttle service and that was AWESOME. Took us to KFC yum center, and picked us up after a phone call. Soooo nice to have shuttle vs. a taxi service going to 4th Street... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thank You Lisa for taking the time to leave a review on tripadvisor. I appreciate you utilizing my private shuttle service as well as it really was my pleasure seeing everyone coming into town and having a good time. We hope that you return again if in Louisville. More

Hickory Valley
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 8, 2014 via mobile

Room was clean, but way to pricey for what you got. Beds were ok but certainly lower quality. Panhandlers in the parking lot which was uncomfortable. Coffee in lobby but no cream which was Lind of representative of how they weren't paying attention to the details.

Was this review helpful? Yes
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for taking the time to leave your review on trip advisor, we appreciate your comments. More

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Additional Information about Quality Inn & Suites University/Airport

Address: 311 E Gaulbert Ave, Louisville, KY 40208
Phone Number:
Location: United States > Kentucky > Louisville > Old Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites University/Airport 2*
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Also Known As:
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Quality Inn University Airport
Quality Inn Louisville
Louisville Quality Inn

18 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
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Number of rooms
87

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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