We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites University/Airport

2.0 of 5 311 E Gaulbert Ave, Louisville, KY 40208
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Quality Inn & Suites University/Airport
Professional photos View all
Browse nearby
Quality Inn & Suites University/Airport
Quality Inn & Suites University/Airport
Quality Inn & Suites University/Airport
Write a Review

77 reviews from our community

Traveler rating
    9
    21
    15
    18
    14
See reviews for
14
14
5
25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (21)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (13)
All months
Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Traveled to Louisville on business, which I do often. Gladly experienced friendly staff and a nice room. It was convenient, easy to find and reasonably priced. I recommend staying here to anyone who travels a lot, especially looking for quality & value.

Was this review helpful? Yes
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your review of your recent stay with us, we appreciate you taking the time comment. More 

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

This place is great. If you're expecting the Four Seasons, you'll be disappointed. But that's not the point of the Quality Inn. It is convenient, reasonably priced, the staff is friendly, and the rooms give you a good night's sleep. Happy to stay here, and will do it again.

Was this review helpful? Yes
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thank you very much for taking the time to leave your review for your recent stay with us, we hope that you decide to stay again next time your in Louisville. More 

Phoenix
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 1, 2014

This hotel is close to the freeway therefore very noisy. The manager of the hotel (John) is rude and extremely unprofessional. Choice hotels appearetly offered no training to customer facing employees on how to speak to customers.

Was this review helpful? Yes 1
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

We are very sorry that you had a bad experience at our property, we honestly dont get many noise complaints at all as you can not hear the road from inside the hotel. More 

Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 7, 2014

Not a bad hotel, but upon arrival, I checked the towels and two washcloths were stained to the point I think they were actually dirty. When going to bed, I check the beds everywhere I stay and the sheets are very stained. Praying that's what it was...just stains and not dirty sheets! Called for a rollaway bed, waited over an... More 

Was this review helpful? Yes
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

We appreciate you taking the time to leave a review,Thank you. More 

Topeka, Kansas
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 3, 2014

We stayed here for the FFA National Convention the last week of October. As most places, the price was inflated for the national convention (not really worth $187 a room). The bathroom door was hard to shut/open and the water pressure in the shower was not much (which is usually expected in a hotel room). They don't have very many... More 

Was this review helpful? Yes
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for taking the timne to leave your comments regarding your stay with us, we appreciate you taking the time to do so. More 

Scottsdale, Arizona
Top Contributor
217 reviews 217 reviews
33 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed October 12, 2014

This is the 15th time I have stayed at this hotel, and each year it is getting "worse and worse", it is in a "bad neighborhood, and it has NO security. All the doors leading into the building were open and anyone can stroll through the hall ways. My room had its "safety lock" busted off. So evidently it was... More 

Was this review helpful? Yes
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

We are sorry that you had a bad experience on your past stay with us, we were not aware of any problem with the swinging latch on your door or it would have been fixed before we rented you the room. Lobby doors/ATM are open 24hrs. More 

Nashville, Tennessee
Contributor
17 reviews 17 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 16, 2014

This hotel is not precisely pristine. The rooms also have that sense of being "lived in". The kitchen was ok, nothing spectacular but there's a nearby store where you can get whatever you might lack. Really close (walking distance) to Papa John's Cardinal Stadium, and 10 minutes away from Downtown Louisville. The price was very attractive. It is a very... More 

Was this review helpful? Yes 1
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your comments, we appreciate you taking the time to leave a review. More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed September 15, 2014

place was old dirty looking furniture broken lamps whirlpool looked unclean cracks on outside marble carpet had burn marks tile crack with spots stink dripped My sister said the next day some thing bit her in several places possible bed bugs round red marks all over her arm back and breast on left side smell musty never again stay need... More 

Was this review helpful? Yes
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your feedback, We called a specialists regarding the room you stayed in after notifying us in the other survey and they found nothing, we appreciate you taking the time to review the hotel again and promise if you ever do return you will have a better expeience. More 

Kentucky
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014

We went to the KY state fair and decided to stay at this hotel for it location to the Fair and Expo grounds near Freedom Hall. The location was perfect, only a 2-3 minute drive to the Fair. When we checked in we were greeted by John Hardin (one of the managers) and checked in quickly and without issue. This... More 

Was this review helpful? Yes 1
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for taking the time to leave your review of our property on tripadvisor, we value your oppinion and hope that you decide to give us a try again sometime in the future. More 

Lynbrook, New York
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 20, 2014 via mobile

Our room is dingy and old. We woke up this morning to see cockroaches in the room. Nothing like waking up and having roaches crawling on the bed. The bathroom tile is held together with lumpy chunks of caulk. We won't be staying here again. The only advantage to this hotel is the close proximity to the U of Louisville.... More 

Was this review helpful? Yes 2
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

We are sorry that you had a problem with your stay with us,if you have time please contact the hotel to let us know what room you were in so we can check for this problem.We do appreciate you taking the time to leave your review and if you do ever stay again we guarantee you would not have this... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Inn & Suites University/Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites University/Airport

Address: 311 E Gaulbert Ave, Louisville, KY 40208
Phone Number:
Location: United States > Kentucky > Louisville > Old Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites University/Airport 2*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Hotels.com, Orbitz, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Quality Inn & Suites University/Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn & Suites University/Airport Hotel Louisville
Quality Inn And Suites University/Airport
Quality Inn University Airport
Quality Inn Louisville
Louisville Quality Inn

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay