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Quality Inn & Suites University/Airport

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311 E Gaulbert Ave, Louisville, KY 40208
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1 room 1 adult
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Quality Inn & Suites University\/Airport
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97 Reviews from our TripAdvisor Community

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Evansville, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

We picked this hotel due to closeness to downtown. The location was great we could get to where we were going in 10-15 minutes. The room was great. The room was big and I thought the bed was comfortable. The place was super clean. The breakfast was great. We did have an issue with our door key, but management was... More 

Helpful?
1 Thank adickens162
Eaton, Ohio
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 15, 2015 via mobile

I checked in quickly and had to leave before being able to fully check out my room. Upon returning later I was disgusted by the over all lack of sanitation throughout the entire room, as well as the general upkeep. Maintenance issues, the window is severely cracked and if you run your hand across it you could be cut. The... More 

Helpful?
1 Thank gardensonja
Apex, North Carolina
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 21, 2015

I was traveling with a group for business and this location was convenient to the airport and U of L. They can't control all of the road construction around their property but there currently is a lot. As for the hotel it self. You can tell they are trying to do some improvements. There's painter's tape all over the place.... More 

Helpful?
Thank CarolinaKStew
SalesManager311, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your review,we try our best to accomodate. If for any reason you didnt like the room or the hotel we would have let you out of your reservation without penalty,or changed you to another room if there was a problem with the room we couldnt fix immediatley. Sorry you came to Louisville and our hotel during a time... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 15, 2015 via mobile

Won't be stopping back. The room was musty smelling... The AC was really scarey. The second best part was the pool.... But only allowed 5 guests at a time in the pool.... Sooooo. The best... Checking out to go home.

Helpful?
1 Thank amanda b
SalesManager311, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for taking the time to review your stay with us,I promise if you do decide to return you wont have the same problem. In case of any problem notify the front desk immediatley so we can help solve the problem. More 

Lenox, Massachusetts
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed August 13, 2015

there was so much wrong with this place and totally unresponsive management. Although what responses were had blamed everyone but themselves....not knowing....did you do this.....we had a storm.... breakfast from say 6:30 to 9:30, yeh right. not when they saunter in at 6:45 to set up. oh by the way, the egg rounds left over from the day before and... More 

Helpful?
1 Thank n0tac0p
SalesManager311, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

We are sorry to hear that you had these problems with your stay with us. If the wireless was down during your stay,we may not know exactly why until a tech arrives, but electrical storms often cause damage to these systems.Our lobby printer is not visible but there,not connected to the front desk printer but always works. I promise you... More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 22, 2015 via mobile

A couple of friends and I met in Louisville this past weekend and enjoyed our stay. The room was very clean and I have no complaints about it. The location was not the best but I didn't feel unsafe. I would probably stay here again.

Helpful?
Thank Kaitlynn C
SalesManager311, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thank you very much for taking the time to leave your review of your recent stay with us in Louisville, we hope that you decide to return again if in Louisville. More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 12, 2015

Landed very late in Louisville, so this inn was midway to downtown Louisville. A little run down, but clean. Comfortable. Very friendly staff. Complimentary breakfast was good. Kids enjoyed making their waffles.

Helpful?
Thank Teri H
SalesManager311, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thank you for taking the time to leave a review of your recent stay with us, we appreciate your business and hope that you decide to return again if in Louisville. More 

Adelaide, Australia
Level Contributor
257 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed July 7, 2015

The first thing we noticed about this hotel is how easy it is to get to. It's located close to an interstate only a few miles from downtown Louisville. The double rooms were large and had everything that we needed. The staff were friendly and we had no issues with housekeeping during our stay. They had a good setup for... More 

Helpful?
Thank Jason S
SalesManager311, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for leaving your thoughts of your recent stay with us on Tripadvisor, we appreciate your comments. We hope that you decide to stay again if in Louisville. More 

Cedar Hill, Texas
Level Contributor
117 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 5, 2015

I have mixed emotions over this hotel stay but have to ultimately give them a very good rating at the end of the day. The staff was friendly and the rooms were clean. The location and room was a bit bazaar for a place I'd typically stop but, there was a continental breakfast that worked just fine by me for... More 

Helpful?
Thank poutababy
SalesManager311, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for leaving your thoughts of your recent stay with us on Tripadvisor, we appreciate your comments. We hope that you decide to stay again if in Louisville. More 

Lexington, Kentucky
1 review
2 of 5 stars Reviewed June 23, 2015

It's not awful, but I would not return here nor would I recommend it. Check-in had friendly staff but they didn't provide the usual info such as breakfast times and amenities. One of the automatic doors to the main (and only I think) entrance was broken so it was open only about a quarter of the way. I wasn't sure... More 

Helpful?
Thank Enola G B B
Questions? Get answers from hotel staff and past guests. Ask a question

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