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All 97 Louisville hotels

Quality Inn & Suites University/Airport

2.0 of 5 Hotel   |   311 E Gaulbert Ave, Louisville, KY 40208 (Old Louisville)
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Ranked #65 of 97 Hotels in Louisville
A recent review
4 of 5 stars reviewed 2 weeks ago
richjami
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74 reviews from our community

Traveler rating
    7
    21
    15
    18
    13
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14
14
5
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a bad hotel, but upon arrival, I checked the towels and two washcloths were stained to the point I think they were actually dirty. When going to bed, I check the beds everywhere I stay and the sheets are very stained. Praying that's what it was...just stains and not dirty sheets! Called for a rollaway bed, waited over an... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

We appreciate you taking the time to leave a review,Thank you. More

Topeka, Kansas
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for the FFA National Convention the last week of October. As most places, the price was inflated for the national convention (not really worth $187 a room). The bathroom door was hard to shut/open and the water pressure in the shower was not much (which is usually expected in a hotel room). They don't have very many... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for taking the timne to leave your comments regarding your stay with us, we appreciate you taking the time to do so. More

Scottsdale, Arizona
Top Contributor
215 reviews 215 reviews
33 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed October 12, 2014

This is the 15th time I have stayed at this hotel, and each year it is getting "worse and worse", it is in a "bad neighborhood, and it has NO security. All the doors leading into the building were open and anyone can stroll through the hall ways. My room had its "safety lock" busted off. So evidently it was... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

We are sorry that you had a bad experience on your past stay with us, we were not aware of any problem with the swinging latch on your door or it would have been fixed before we rented you the room. Lobby doors/ATM are open 24hrs. More

Nashville, Tennessee
Contributor
14 reviews 14 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 16, 2014

This hotel is not precisely pristine. The rooms also have that sense of being "lived in". The kitchen was ok, nothing spectacular but there's a nearby store where you can get whatever you might lack. Really close (walking distance) to Papa John's Cardinal Stadium, and 10 minutes away from Downtown Louisville. The price was very attractive. It is a very... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your comments, we appreciate you taking the time to leave a review. More

Chicago, Illinois
1 review
2 of 5 stars Reviewed September 15, 2014

place was old dirty looking furniture broken lamps whirlpool looked unclean cracks on outside marble carpet had burn marks tile crack with spots stink dripped My sister said the next day some thing bit her in several places possible bed bugs round red marks all over her arm back and breast on left side smell musty never again stay need... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your feedback, We called a specialists regarding the room you stayed in after notifying us in the other survey and they found nothing, we appreciate you taking the time to review the hotel again and promise if you ever do return you will have a better expeience. More

Kentucky
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014

We went to the KY state fair and decided to stay at this hotel for it location to the Fair and Expo grounds near Freedom Hall. The location was perfect, only a 2-3 minute drive to the Fair. When we checked in we were greeted by John Hardin (one of the managers) and checked in quickly and without issue. This... More

Was this review helpful? Yes 1
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for taking the time to leave your review of our property on tripadvisor, we value your oppinion and hope that you decide to give us a try again sometime in the future. More

Lynbrook, New York
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 20, 2014 via mobile

Our room is dingy and old. We woke up this morning to see cockroaches in the room. Nothing like waking up and having roaches crawling on the bed. The bathroom tile is held together with lumpy chunks of caulk. We won't be staying here again. The only advantage to this hotel is the close proximity to the U of Louisville.... More

Was this review helpful? Yes 2
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

We are sorry that you had a problem with your stay with us,if you have time please contact the hotel to let us know what room you were in so we can check for this problem.We do appreciate you taking the time to leave your review and if you do ever stay again we guarantee you would not have this... More

Golconda, Illinois
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 24, 2014

Comfortable bed, A/C unit worked, clean, nice kitchenette if your planning a long stay, a bit worn...you won't be tripping over staff. Centrally located, near sites and university. When you exit the interstate southbound, be ready for a quick right turn into the parking lot. The entrance is on the exit ramp.

Was this review helpful? Yes 1
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for staying with us and taking the time to leave your review. More

Greenback, Tennessee
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 18, 2014

Our room was nice... full kitchen, a desk & a table & even a jacuzzi. Water pressure was good. They need to update the hair dryers. The Internet was sketchy. I had to sit in the lobby to finish some work but we were pretty happy. But don't look for the desk clerk to check out at 6:30. He's still... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your review of our property, well try our best to make improvements where needed. More

Las Vegas
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed July 8, 2014

We stayed the night atbthe Qualityn Inn the night before our campus tour of University of Lousville.The hotel us about a mile or so far the north entrance. The room was large, a musty smell and the wifi was super slow. The hotel was run down, doors stuck so had to push to get he doors to close. The shower... More

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John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review

Thanks for your stay with us,Im not entirely sure you reviewing the right property though as we are only about 4 blocks from the north entrance of the University of Louisville and renovations have been made within the past year. More

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Additional Information about Quality Inn & Suites University/Airport

Address: 311 E Gaulbert Ave, Louisville, KY 40208
Phone Number:
Location: United States > Kentucky > Louisville > Old Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites University/Airport 2*
Number of rooms: 87
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Also Known As:
Quality Inn & Suites University/Airport Hotel Louisville
Quality Inn And Suites University/Airport
Quality Inn University Airport
Quality Inn Louisville
Louisville Quality Inn

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