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BEST WESTERN Airport East/Expo Center

2.5 of 5 1921 Bishop Lane, Louisville, KY 40218-1901
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BEST WESTERN Airport East/Expo Center
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BEST WESTERN Airport East/Expo Center
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194 reviews from our community

Traveler rating
    41
    59
    57
    24
    13
See reviews for
61
39
17
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (47)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (21)
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Chicago, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

Needed to cancel due to a death in the family. Was given many different stories on when I could cancel by. Long story short, I was still charged before it was even canceled. When trying to get some answers, all I encountered was Very poor Customer service!! I was even hung up on! I would not recommend this hotel to... More 

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Menlo Park, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Don't bother: dirty room, unhelpful front desk. The room had not been cleaned although beds were made. We arrived too late to make changes (2:30 a.m.). Maybe they didn't expect this room to be used, but if so, why did they put us in it?

Review collected in partnership with Best Western

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Cleveland, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We were greeted with politeness and a smile. We had a pet that was treated well. The room was clean and odor free. Needed more cover on the bed but didn't get cold. We were there for Business and Pleasure and everyday was a delight!

Review collected in partnership with Best Western

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Louisa, Kentucky
Top Contributor
90 reviews 90 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel could use a little up dating but our room was clean and the staff was top notch. Very easy check in and check out. Close by to a number of areas, zoo, mega caverns, Churchill Downs. I would stay here again.

Review collected in partnership with Best Western

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Newark, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice, pet friendly hotel. Plenty of parking. Excellent breakfast. Staff was friendly and helpful. Comfortable beds. Everything in good working order. Full service hotel with laundry, pool, and fitness room.

Review collected in partnership with Best Western

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Fresno, CA
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 11, 2014

Context: We travel nationwide. Comparisons are made with similar hotels in NYC, San Francisco, Los Angeles, Portland, OR, Kansas City, Houston, TX, Fresno, CA, Scottsdale, AZ, Phoenix, AZ, Dallas, TX, Santa Rosa, CA, St. Petersburg, FL. Pros: -Good value for money. -Sparse but satisfactory complimentary breakfast with pre-cooked scrambled eggs and sausage patties, cook your own waffles, instant oatmeal, and... More 

Was this review helpful? Yes 1
Silver Lake, WI
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 29, 2014

I booked this hotel on Hotwire and researched it prior to arriving. The good: ALL employees we encountered were extremely nice and helpful. Lobby/hallways were nice, room was adequate, breakfast area was nice and had seating enough for all people that showed up that morning. Breakfast had eggs and sausage, the usual waffle makers, fruit, yogurt, etc. The not so... More 

Was this review helpful? Yes 2
Edwardsville, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 29, 2014

This Best Western gave us a room right by the door so taking pet out was easy. Central to everything in greater Louisville once you find it. Price, facility, breakfast, etc. typical for this brand and this area.

Was this review helpful? Yes 1
Edwardsville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

Made a point to put us in a room that allowed quick and easy access to the outside. Pet friendly room was NOT a smoking room that you sometimes get at other places. Once you figure out how to get from the expressway to the facility, it is centrally located to Greater Louisville area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Berea, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

Hotel is very well staffed. The Manager, Wendy, is very professional and willing to go the extra mile to ensure your stay is perfect. Great Breakfast! There is always fresh coffee and hot water for tea in the breakfast room There is a fitness room, however I did not use it, but my travel companions said it was ok. Each... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Airport East/Expo Center

Address: 1921 Bishop Lane, Louisville, KY 40218-1901
Phone Number:
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Airport East/Expo Center 2.5*
Number of rooms: 148
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Also Known As:
Best Western Airport East Hotel Louisville
Best Western Louisville
Louisville Best Western
Best Western Hotel Louisville
Hotel Style:
#8 Best Value Hotel in Louisville

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