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All 97 Louisville hotels

Hyatt Regency Louisville

3.5 of 5 Hotel   |   311 South 4th Street, Louisville, KY 40202
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Ranked #33 of 97 Hotels in Louisville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed August 21, 2012
tpmac1 Michigan
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497 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Louisville
See the most recent reviews
Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2012

This is the second time I have visited since their major renovation and it's a wonderful place to stay. Their breakfast buffet is good and Sway restaurant & Bar has a good combination of southern favorites.

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

Thank you for taking the time to write such great comments about our hotel. We are pleased to pass along your great comments about the Sway Restaurant to our management team. We are happy you enjoyed your stay and hope to see you again in the near future. More

Union, Kentucky, United States
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2012

There were 8 of us that went to Louisville for a Moms night out! We had so much fun! 4th Street Live was so awesomely LIVE! There was a place for everyone. The hotel was beautiful, very clean, extremely friendly and enthusiastic staff. The only thing that bothered us was the smell of the parking garage and lobby, not too... More

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

Thank you for taking the time to write such great comments about our hotel. We appreciate your feedback and will forward your comments regarding the smell at the lobby and the parking garage to the appropriate departments. We are happy you enjoyed your stay and hope to see you again in the near future. More

Columbus, Ohio
Contributor
16 reviews 16 reviews
13 hotel reviews
4 of 5 stars Reviewed August 20, 2012

We stayed one night at the Hyatt on July 26th...Overall the stay was good. The room is clean and updated. A little on the small side but nice. The beds were great. Lobby is modern and the soul food restaurant on site is tasty. A little on the pricey side but it is a hotel resturant, so what do you... More

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

Thank you for choosing to stay at the Hyatt Regency Louisville and for taking the time to review your experience. We are pleased you would recommend our hotel as the hotel of choice when visiting Louisville. I hope you will have the opportunity to stay with us once again in the near future. More

St Louis
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 15, 2012

We stayed at the Hyatt during August 2012 for a family wedding. Our room was very clean and had a king bed room that had alot of space. The room was very quiet and we could not hear any noises from outside of our room. The bed was huge and very comfortable. The staff were wonderful. They actually carried on... More

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

Thank you for taking the time to review our hotel based on your recent stay and experience. We are pleased to hear of your great experience at our property. Thank you for recommending our hotel as the place to stay in Louisville. We hope to have you as a guest again the next time you visit our city. More

Ontario
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 7, 2012

I find it interesting that when I stay at a lower priced Comfort Inn, my wi-fi is included, but when I go to a more expensive hotel, I have to pay extra for wi-fi. That does not make sense. They should package it into the cost of the room and just not tell me. Then I won't be so bitter.... More

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

On behalf of the entire staff at the Hyatt Regency Louisville, we would like to thank you for taking the time to compile a review your recent stay. We are thrilled to hear that the interactions with our staff were great, and will be happy to share this with our staff. In regards to additional amenities, we offer different packages... More

Milwaukee, Wisconsin
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2012

We recently visited for a business trip. I thought the customer service was extraordinary - from everyone there! Rooms were updated and clean. The fitness center was new and so was the restaurant/bar area.

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

Thank you for choosing to stay at the Hyatt Regency Louisville and for taking the time to review your experience. We are pleased you had the chance to utilize our newly renovated Stay Fit facility as well as our new restaurant Sway. We hope we have the opportunity to welcome you again soon. More

Saint Louis, Missouri
Top Contributor
162 reviews 162 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 29, 2012

This hotel was really nice. The lobby is absolutely beautiful. A great bar is located downstairs. I only spent one night there out of the 3 my boyfriend was there. The beds were a tad firm for me. The room was very clean and a good hotel room. I really liked the front desk service, Daneille was very sweet and... More

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

Thank you for choosing to stay at the Hyatt Regency Louisville and for taking the time to review your experience. We are pleased you had the chance to meet Danielle at the Front Desk, and will share your wonderful comments about her with our staff. We will also forward your comments to our Housekeeping team in order to ensure corrective... More

Atlanta, Georgia
Top Contributor
54 reviews 54 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 28, 2012 via mobile

The staff was very friend and accommodating. The room are spacious and very clean compared to some of the other hotels I stayed at in Louisville. The food quality was excellent. The hotel is located in the heart of of the downtown activity as well.

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

Thank you so much for your positive review. We are thrilled you chose to stay at our hotel and are very pleased to hear you enjoyed the quality of F&B provided. We hope to see you again during your next visit to Louisville More

Laos
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 24, 2012

I consider the Hyatt as one of the better chains and definitely one of the upmarket chains. With this in mind, the following: The people at the front desk were always helpful and tried to please. Due to internal problems they were in an overbooked situation but arranged for a transfer to another hotel. Due to an international conference they... More

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

We truly value your business and appreciate the comments you shared regarding your recent stay. It is our goal to meet or, better yet, exceed every guest’s expectations and I regret failing to do so in this case. Although we do not offer refrigerators in every guest room, both are available on-site. I am glad to know that you felt... More

Pittsbugh
Top Contributor
186 reviews 186 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 22, 2012

The location is unbeatable, but the hotel itself doesn't disappoint either.

Was this review helpful? Yes
HyattLouisville, Manager at Hyatt Regency Louisville, responded to this review

Thank you for the kind words. We are pleased you enjoyed your stay and look forward to seeing you again during your next visit to Louisville. More

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What travelers say

  • Very nice(7)
  • Fourth Street LIve(4)
  • Street Live(3)

Additional Information about Hyatt Regency Louisville

Address: 311 South 4th Street, Louisville, KY 40202
Phone Number:
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Louisville 3.5*
Number of rooms: 393
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Also Known As:
Hyatt Regency Louisville Hotel Louisville
Louisville Hyatt Regency
Hyatt Louisville Ky

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