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All 96 Louisville hotels

Quality Inn and Suites

2.0 of 5 Hotel   |   3255 Bardstown Road, Louisville, KY 40205 (South Side)
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Ranked #89 of 96 hotels in Louisville
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97 people have reviewed this hotel

Traveler rating
    3
    7
    15
    17
    55
See reviews for
30
13
5
24
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Russian first
  • Any
English first
San Francisco, California
1 review
1 of 5 stars Reviewed yesterday NEW

I chose this hotel for proximity to airport, availability of "non-smoking""suite", and really nice (FALSE!) photos on the website. Somehow missed the reviews :( :( Checked into our "non-smoking" room - stunk of smoke. asked to be moved to another room - next "non-smoking" room had a milder stale smoke smell. Until someone started smoking in another room and the... More

Was this review helpful? Yes
Owensboro, Kentucky
Contributor
17 reviews 17 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

Not quality. Not the worse I've stayed in. Loud, rough neighborhood. Lock your doors. Just an aging, rambling old motel. Indoor pool is ice cold. Front desk people at front desk. Nice lady keeping breakfast bar refreshed. Standard breakfast items.

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2 reviews
4 of 5 stars Reviewed 1 week ago

The only problem was the pool was not open a lot do to heating problems i believe. other than that its right off the highway and walking distance to a lot of restaurants! The liquor store is right next door. I've stay 3 times .Trying to stay tomorrow night.

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Hattiesburg, MS
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2014

Don't believe the photos you see online, this place is a dump! The hotel across the street from it has gang tags all over it. The first night we stayed was in a non smoking room. It was ok even though one of the hot tubs didn't work. The next night we had to stay in a smoking room because... More

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qualityinnky, Manager at Quality Inn and Suites, responded to this review

Dear barqs19, We are sorry that you had problems during your recent stay with us. Please accept our dearest apology. We hope that you will consider staying with us the next time that you are in Louisville, Ky. Quality Inn & Suites More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2014

We've stayed here twice and are very happy with it. The rooms are clean, the staff is friendly, the rooms have all the amenities, and the breakfast is superior to most that we've had. We will come back

Was this review helpful? Yes
qualityinnky, General Manager at Quality Inn and Suites, responded to this review

Thank you for staying with us here at Quality Inn & Suites. Your feedback is important to us as it helps us to know how to improve your upon your next stay. We do hope to see you again soon and thank you again for visiting us and giving us your feedback. The Quality Inn & suites Hotel Team More

Louisville
1 review
4 of 5 stars Reviewed January 23, 2014

I was worried about booking this hotel after reading some of the other reviews. However my stay was not bad at all. The person at the counter was friendly and helpful, the room was clean and everything worked. The bathroom could use a fresh coat of paint but other than that I thought it was a nice place to stay... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
qualityinnky, Manager at Quality Inn and Suites, responded to this review

Thank you for staying with us here at Quality Inn & Suites. Your feedback is important to us as it helps us to know how to improve your upon your next stay. We do hope to see you again soon and thank you again for visiting us and giving us your feedback. The Quality Inn & suites Hotel Team More

Champaign-Urbana, Illinois
1 review
1 of 5 stars Reviewed January 15, 2014

We were instantly greeted by the aroma of bleach and soggy ceiling tiles. Most ceiling tiles were rotting and about to fall down. While showering I was surprised to find the faucet discharge black goo all over me....seriously, black goo. There was black mold all over the bathroom and the door wouldn't even close. At breakfast we thought we would... More

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qualityinnky, Manager at Quality Inn and Suites, responded to this review

Date 01/17/14 Dear Mr. Mikey, I’m concerned about the problems you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 13, 2013

I've stayed here 3 times over the past year. The hotel and staff are getting worse and the price has been going up every time. Doesn't make sense. The wifi is practically unusable. Lots of shady characters lingering around or staying here. Limited amount of electrical outlets. (working ones are hidden behind the bed and TV stand) None near the... More

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qualityinnky, Manager at Quality Inn and Suites, responded to this review

Date 01/17/14 Hello, I’m concerned about the problems you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service... More

Anchorage, Alaska, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2013

At check-in, receptionist was not helpful. Handed me the keycard and didn't offer up info about room location, breakfast/pool hours, check-out, etc. Had to ask her each question and she had to think about each one haha. The first room was supposed to be non-smoking but smelled like smoke and mold. It had holes in the walls, mold on fixtures,... More

Was this review helpful? Yes
qualityinnky, General Manager at Quality Inn and Suites, responded to this review

I’m concerned about the problems you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to each of... More

Louisville
1 review
1 of 5 stars Reviewed October 17, 2013

I have never stayed at such a dirty, run down hotel in my life. I am writing a letter to their corporate office because of it. I have pictures to back it up. Also, the pool had a dangerous issue with the lights inside the pool. I have a picture of my grandson with a large metal ring that obviously... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
qualityinnky, Manager at Quality Inn and Suites, responded to this review

I’m concerned about the problems you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to each of... More

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Additional Information about Quality Inn and Suites

Also Known As:
Quality Hotel
Quality Hotel Louisville
Quality Inn Louisville
Louisville Quality Inn
Address: 3255 Bardstown Road, Louisville, KY 40205
Phone Number:
Location: United States > Kentucky > Louisville > South Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #89 of 96 hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn and Suites 2*
Official Description (provided by the hotel):
We offer a free morning paper (The Wall Street Journal), deluxe continental breakfast including waffles and biscuits and gravy, free local calls, fax and copy service, computer access, free wireless internet, indoor heated swimming pool, video arcade and Fitness center,interior and exterior access rooms, Luxury suites and superb concierge services. We also have plenty of meeting and party space available. ... more   less 
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