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BEST WESTERN Louisville East

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9802 Bunsen Way, Louisville, KY 40299
3 people have started booking this hotel
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BEST WESTERN Louisville East
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BEST WESTERN Louisville East
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274 reviews from our community

Traveler rating
    99
    74
    59
    26
    16
See reviews for
101
61
13
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (274)
  • Mar-May only
    (74)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (55)
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Gloucester, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

This place was gross! When it comes to Best Western as a chain, you know it's lower priced and you get what you pay for. Here, you get no room even though you have a reservation (I was not the only person checking in that had this same problem), heavy smoke odor throughout the hotel, low lighting in the halls... More 

Review collected in partnership with Best Western

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Orlando, Florida
Top Contributor
141 reviews 141 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is a retrofitted 'Hampton Inn" the painting palate is slightly changed but the rest is a Hampton Inn as far as furnishings. This is where it stops, particularly if you've grown accustomed to Hampton's service. Here, the service providers are here for the money, not for the clients. The quality and quantity of basic essentials has been diminished. During... More 

Was this review helpful? Yes 1
Brandon, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

This is a former Hampton Inn which has been transformed into a Best Western Franchise. Stay clear, find another location. The staff are rude and poorly trained, They are often busy surfing the intern et than willing to service you. The rooms cost more for a basic refer and micro wave.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Florence, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times now. The rate compared to downtown hotels and some other hotels in the area. This hotel is clean, has a wonderful staff (we love Lori!). For the price, you cannot find a better hotel. They also have a great breakfast. We will definitely continue to stay there, as my son lives in... More 

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Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed her for just one night. Rooms were fine though a bit out dated. Walls were paper thin! heard every word the room next to us was saying. Free breakfast was good & felt it had enough choices for everyone. Very small breakfast room & luckily a nice family that had just finished gave us their table otherwise there... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Very friendly staff and great rooms. We were traveling across the country and this was our favorite place for overnight accommodations. The breakfast was outstanding and the breakfast person was efficient, helpful, and friendly. Part of our group stayed an extra night just because they could.

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Tracy, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Clean, excellent breakfast choices, good staff, a little far from downtown. Friendly, courteous and helpful shuttle driver. Room rate expensive, but it was The Derby weekend. You can walk to several restaurants.

Review collected in partnership with Best Western

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Erie, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have lived away from the area for more than 35 years and found many changes to what was once rural properties. The attendant couldn't have been more helpful with suggestions, directions and printing alternate routes for our use. We were able to get directly to our old home site and church.

Review collected in partnership with Best Western

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louisville, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

the hotel is hard to find. you drive up on it and almost miss the entrance. there is not enough room for multiple people to park to check in. there is only one elevator in the whole hotel which was very inconvenient. I was not pleased about the room either. it is outdated and had stains on the furniture. did... More 

Review collected in partnership with Best Western

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Mississauga, Canada
Top Contributor
56 reviews 56 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed only one night traveling south to Nashville. The room is quite small but exactly what we needed for only an overnight. The King size bed was clean and comfortable. Good signal with the free Wi-Fi. The hotel is dog friendly on the first floor only and totally non smoking. The breakfast was excellent and the rate is fabulous.

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