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BEST WESTERN Louisville East

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9802 Bunsen Way, Louisville, KY 40299
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1 room 1 guest
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BEST WESTERN Louisville East
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BEST WESTERN Louisville East
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309 Reviews from our TripAdvisor Community

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Traveler rating
    111
    83
    66
    32
    17
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116
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (309)
  • Mar-May only
    (77)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (54)
All months
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

at first I didn't want to go because the prices were a bit pricey, but after staying for a couple days relieved it was worth it. Have great breakfast in the mornings, Pool for kids, and a workout room for teens/adults. Friendly faces also. Keep up great work!

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Brampton, Canada
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We saw this hotel had pretty good reviews for people staying as a pit stop during road trips so we decided to pick this one to stay at. We got the room through a third party. The booking we put through did stipulate that there were three of us. We picked the king room with sleeper sofa. We arrived pretty... More 

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Cincinnati, Ohio
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Beds are comfy and the breakfast was extensive. Location is near restaurants and the highway. Front desk staff were helpful and welcoming. Cheap price for the room too. Will be staying again in the future for business.

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Minneapolis, Minnesota
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Just stayed 1 night at this location while on a family road trip with some mixed reviews. Immediately upon entering the lobby area it smelled of stale smoke and mildew. At the front desk area it smelled of fresh smoke which was not pleasant. The lady who checked us in was adequate but did nothing to make us feel warm... More 

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Phoenix, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall, I was happy with everything. I didn't use the pool or workout room but they looked nice. I really like the fact that they are pet friendly and they keep the pet rooms only on the first floor.

Review collected in partnership with Best Western

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Lori T, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Tamplin Assistant General Manger Best... More 

Level Contributor
10 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this Best Western a couple of times over the past year. The staff is terrific, the rooms are clean, the breakfast is just fine. We particularly like the location because it's near an Indian grocery store and restaurant. We love Indian cuisine and we get to eat and stock up on essentials. Win-Win all around.

Was this review helpful? Yes
Lori T, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Tamplin Assistant General Manger Best... More 

Saint Joseph, Missouri
1 review
2 of 5 stars Reviewed 4 weeks ago

We have stayed in some really nice Best Western hotels but this was not one of them! The front desk clerk was rude and our rooms were in need of updating and repair! Our mirror was coming away from the wall and the bathtub was stained. Also, the rooms could have been cleaner and had an unpleasant smell. The elevator... More 

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Okc
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were driving through Kentucky and it got so late we needed to stop for the night. We looked through the site and picked the Best Western due to the reviews and price. So glad we did. The front desk clerk, I wish I had got her name but she checked us in at around 10pm was super nice and... More 

Was this review helpful? Yes 1
Lori T, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Tamplin Assistant General Manger Best... More 

Lexington
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We had a very comfortable room, and the bed was great The staff was helpful and happy. There was a good selection of items for breakfast. It was so pleasant, I wish we could have stayed another night so we could have used the pool and fitness room as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori T, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Tamplin Assistant General Manger Best... More 

So. Illinois
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My family stayed at this Best Western when visiting Louisville and it was great! The front desk people helped give us directions to avoid some of the construction. Rooms were clean and beds were very comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori T, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Tamplin Assistant General Manger Best... More 

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