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All 95 Louisville hotels

BEST WESTERN Louisville East

2.5 of 5 Hotel   |   9802 Bunsen Way, Louisville, KY 40299 (East Louisville)
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Ranked #42 of 95 Hotels in Louisville
A recent review
3 of 5 stars reviewed yesterday
mickir Georgetown
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192 reviews from our community

Traveler rating
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    46
    44
    20
    10
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75
41
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Georgetown
Top Contributor
100 reviews 100 reviews
62 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here 3 nights during the PGA tournament in August. The room was large and pretty much the standard for Best Western. The hotel could use updating but overall it wasn't bad. The bed was comfortable. The bathroom was a little dark. We did enjoy the breakfast before we left for the tournament. This place has a great indoor... More

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Dearborn, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was extremely happy with the front desk staff. They gave me 5 star treatment upon arrival. Very clean room. Hotel is very modern and updated. My only issue was a very dirty remote for tv and the temperature knob in refrigerator was broken/missing. Everything else about this hotel was outstanding. Nice pool, cozy sun deck and comfortable clean beds... More

Review collected in partnership with Best Western

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Syracuse, United States
1 review
4 of 5 stars Reviewed 1 week ago

For the price, it was an excellent motel. It was not fancy, but clean with many amenities. The staff was very friendly and the motel was convenient to entertainment, dining, and interstates. We would recommend to friends and family and would stay there again.

Review collected in partnership with Best Western

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Staines, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife & I stayed 2 nights as part of a road trip around the US Heartland. Very helpful and friendly lady checked us in, Five floors with internal corridors served by an elevator and we were on the third floor. Reasonable sized room with a comfortable (though squeaky) king bed and coffee making facility, but no fridge or microwave.... More

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Louisville, KY
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the best hotel in the city of Louisville, KY for the money! You get a King Size Room that's clean, very big, quiet and has a COMFY pillow top mattress bed for only $59.00 a night!! My in-laws always stay here when they come in town. This place is always very close to a Walmart and close to... More

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ROCHESTER HILLS, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff and location we helpfull and kind. The location was close to everything and had easy access to all major roads. The location was very safe and a very clean/well maintained area. There are so many so many great places to eat and places to shop within just a few miles of the Hotel location and the may Automotive... More

Review collected in partnership with Best Western

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Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Thank you Charles! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow Assistant... More

west jordan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014

This hotel is very friendly but fitness room is poor. Beds comfortable and room very quiet. Old decor but functional. It is quiet and the breakfast is good with three choices on the menu. The pool is tiny and shallow.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow Assistant General Manger Best... More

San Antonio, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014

We stayed for 3 nights during the PGA Championship. Our room was clean. The location was good. Breakfast was decent. Our room was on the fifth floor and very quiet. The living area furniture/decor was a bit outdated but fine overall.

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Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Thank you Andrea! Your business is very important to us and we value your feedback. We are always in the process of updating our hotel, and the furniture is one of the items we are working on getting replaced. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior... More

Montgomery, Alabama
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 14, 2014

This was the best value in our recent experience. We had a very professional, friendly, and helpful staff. We had the best prepared to order free breakfast we have had in any hotel. The gym needs longer hours.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. We will look into longer hours for our gym. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us... More

Derby, Indiana, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 12, 2014

I always stay at the BW Louisville East for business. I have been staying at this hotel at least 2 nights a week for the last 2 1/2 years and wouldn't consider changing. They always treat me like I own stock in the hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Thanks Angela, we are practically family now! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.... More

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Additional Information about BEST WESTERN Louisville East

Address: 9802 Bunsen Way, Louisville, KY 40299
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Louisville East 2.5*
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Also Known As:
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western

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