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BEST WESTERN Louisville East

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9802 Bunsen Way, Louisville, KY 40299
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Best prices for: 1 room 1 guest
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BEST WESTERN Louisville East
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292 Reviews from our TripAdvisor Community

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Traveler rating
    104
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    61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (77)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (55)
All months
Louisville, United States
1 of 5 stars Reviewed yesterday NEW

That's right a hotel with a Security deposit, and not like half your bill. No it's an extra $250 on top of whatever your bill comes to. The deposit was actually $50 more than my bill was going to be. The staff sucked. The room/grounds/pool area were all dirty and nasty. Avoid this place and go stay somewhere nicer like... More 

Review collected in partnership with Best Western

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Brewerton, United States
1 of 5 stars Reviewed 2 days ago NEW

Piece of banana under cushion of couch, pull out bed completely broken, big hole in wall, toilet that ran off and on all night, sink didn't drain, woman at check-in miserable and slow, man at check out didn't offer any compensation nor did he even offer an apology. Everything about this stay was awful except the bed which my wife... More 

Review collected in partnership with Best Western

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1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had the best time at this hotel and the manager was awesome at giving us what we needed including a room for our furry friends. The breakfast bar was wonderful and the staff was really great. Will be coming back!

Was this review helpful? Yes 2
Nashville, United States
5 of 5 stars Reviewed 3 days ago NEW

Really enjoyed my stay at this hotel. The room was nice and clean, could use a little updating, but it was clean and comfortable. The breakfast was great with lots of hot and cold items. All the employees I saw were very nice and helpful in every way. Pool was nice and all the public areas were well maintained and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Huntington, West Virginia
Level Contributor
6 reviews
4 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed for one evening and it was a quiet night. The bathroom is a little outdated but everything else was great! Staff was friendly and the room was clean. We didn't make it to the breakfast. The pool was big and indoor which was also nice!

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We had been traveling most of the day on a motorcycle from Wisconsin, so Lousiville was our stopping point for the night. We came upon this hotel through the coupon books at the rest areas, for the price we paid it did the job of a comfy bed for the night. Breakfast was ok, never looked at the pool area.... More 

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Bengaluru
Level Contributor
529 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 558 helpful votes
4 of 5 stars Reviewed 2 weeks ago

NOT GREAT CAN SPEND A NIGHT Unlike other best western hotels the hotel is not top class. The rooms were okay. Not clean and tidy. Musty smelling and sheets were not good. Beds were not comfortable. There was no fridge or microwave in the room. Breakfast was okay, but the place was too crowded. The dining hall where breakfast was... More 

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Garnett, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Fights in the hall way, left over dog biscuits in our bed, breakfast shut down early and food taken and thrown away right in front of us while making our plates, suite was a joke with 2 beds in 1 room (not 2 rooms with 1 bed each) and hide-away bed that blocked our exit door! Customer service was poor,... More 

Review collected in partnership with Best Western

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Rockford, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were pleasantly surprised at the quality of this hotel. We were just traveling through and found a good rate for the night. It was a little tricky finding it from the highway, we should have looked at the directions or put it in the GPS.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Expected a little more luxury for this Best Western considering the part of Louisville that it was in and for the price of the room that was paid. Very unhappy with dirty windows and doors at all the entrances and in our room. The face of air conditioner vents had thick dust on them, as well as dust in corners,... More 

Review collected in partnership with Best Western

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