We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 97 Louisville hotels

BEST WESTERN Louisville East

2.5 of 5 Hotel   |   9802 Bunsen Way, Louisville, KY 40299 (East Louisville)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN Louisville East
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added BEST WESTERN Louisville East to your Saves list
Ranked #41 of 97 Hotels in Louisville
A recent review
4 of 5 stars reviewed yesterday
Chandra J Knoxville, United States
Write a Review

234 reviews from our community

Traveler rating
    87
    61
    53
    22
    11
See reviews for
84
50
13
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
  • All months
    (234)
  • Mar-May only
    (45)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (44)
All months
Knoxville, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I have stayed in the hotel several times for my business trips. The place is kept well and the staff are very friendly. They provide good breakfast, exercise facility & pool. Decent wireless internet connection is available. I would strongly recommend this place for anyone who is looking for the best value for their money.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Staff Is great and the rooms are clean, I've been staying here in business for years and they treat me like family. I've never had a single problem here, only good experiences. Owners are friendly and the manager Lori is always more than willing to help if there's a problem. Lots of good restaurants close by, lots of close parking.... More 

Was this review helpful? Yes
Collingwood
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a very good value. Good breakfast. Friendly staff who are very willing to assist in any way. Stayed on way south to Nashville and then again heading North. Would definitely stay again. Hotel was clean and great location. Negative was bathroom door would not close and the bathroom fan was extremely noisy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Hickman, Tennessee
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Would not stay here again because of the importance of being given a wake up call, I have NEVER had this problem before at the other hotels that I stay in so I trusted I wouldn't here as well. That is why I didn't set my phone for a wake up call.

Review collected in partnership with Best Western

Was this review helpful? Yes
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed here a few times and honestly it's the only place we will stay in louisville. The staff is beyond excellent and make you feel like family. Lori the manager always makes us feel welcome and remembers us everytime we come in. The front desk staff has always been helpful in where to go and what to do... More 

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

We love having you and your family here! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again... More 

Cincinnati, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The smoke detector started beeping like a low battery at approximately 11:30 PM. The front desk said to take out the battery. One hour later the noise came back and was much louder since I had to previously pulled the detector from the wall.After being switched to a new room. Dripping noises from rain storm was amplified into the room... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We were traveling from Dayton Ohio to Nashville Tennessee and decided to stop about half way as we had a 3 yr. old that was getting restless. We did our research on where to stay in Nashville but the stop in Louisville was kind of unexpected. This Best Western was a very nice oasis. Our room was very clean! We... More 

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Thank you Jacob! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow Assistant... More 

Gilbertsvtill, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I do a lot of traveling for work. I've stayed in many hotels. While the bed it self was uncomfortable, the rest of the hotel made up for it. Never have I been addressed by first name by everyone on the staff. I WILL stay at this hotel again. Whether it's business or pleasure. I find that all the other... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Dominico, It was an absolute pleasure having you stay with us. You were very kind to all of us, and just a great person to get to know. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a... More 

Suffolk, Virginia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I love staying at Best Western. Some are newer than others but I have never had a bad experience and somehow I always get a really descent rate, ie; under $100. I received a rate of $68 for this one and was a bit scared due to the cost, lol. It is a very nice place and in a very... More 

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow Assistant General Manger Best... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We came up for Christmas to be with our daughter who is going to UOL. The staff was helpful and the area was pleasant. We definitely intend on staying here again and would tell friends and family to stay also.

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Thank you Bob, and good luck to your daughter at U of L!! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Louisville East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Louisville East

Address: 9802 Bunsen Way, Louisville, KY 40299
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Louisville East 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Cheap Tickets, Despegar.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Louisville East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Envoy Inn And Suites
Best Western Envoy Hotel Louisville
Best Western Louisville
Louisville Best Western
Hotel Style:
#38 Business Hotel in Louisville

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (4)
Viewed
View from room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Bathroom (3)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (7)
Viewed
Dining (7)
Viewed
Pool/beach area (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay