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BEST WESTERN Louisville East

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9802 Bunsen Way, Louisville, KY 40299
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BEST WESTERN Louisville East
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277 Reviews from our TripAdvisor Community

Traveler rating
    100
    76
    59
    26
    16
See reviews for
102
62
13
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (77)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (55)
All months
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 2 days ago NEW

I spent two nights in a king suite for less than 200.00. The rooms were very clean, the staff was friendly, check-in was no hassle and easy. Breakfast buffet came with the room and it was one of the better free buffets I have had in a hotel. The pool was smaller than it looked in the pictures, but it... More 

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St. Louis, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The Best Western East in Louisville is a convenient location for us. The room was nice with only one hiccup. I had to program the TV in order for it tow work. The breakfast is included with an average fare of hot and cold options. I do plan on staying here in the future.

Review collected in partnership with Best Western

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Pennsauken, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is a wonderful place to stay with very comfortable and clean rooms. The hotel staff are friendly and provide the most excellent services to their guest. The Breakfast offered is a full tasty breakfast in a comfortable dining area. The lobby and conference areas are comfortable and clean. This is a place I would highly recommend to family and... More 

Review collected in partnership with Best Western

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Gloucester, United States
1 review
1 of 5 stars Reviewed 1 week ago

This place was gross! When it comes to Best Western as a chain, you know it's lower priced and you get what you pay for. Here, you get no room even though you have a reservation (I was not the only person checking in that had this same problem), heavy smoke odor throughout the hotel, low lighting in the halls... More 

Review collected in partnership with Best Western

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Orlando, Florida
Top Contributor
146 reviews 146 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a retrofitted 'Hampton Inn" the painting palate is slightly changed but the rest is a Hampton Inn as far as furnishings. This is where it stops, particularly if you've grown accustomed to Hampton's service. Here, the service providers are here for the money, not for the clients. The quality and quantity of basic essentials has been diminished. During... More 

Was this review helpful? Yes 1
Brandon, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is a former Hampton Inn which has been transformed into a Best Western Franchise. Stay clear, find another location. The staff are rude and poorly trained, They are often busy surfing the intern et than willing to service you. The rooms cost more for a basic refer and micro wave.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Florence, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel several times now. The rate compared to downtown hotels and some other hotels in the area. This hotel is clean, has a wonderful staff (we love Lori!). For the price, you cannot find a better hotel. They also have a great breakfast. We will definitely continue to stay there, as my son lives in... More 

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Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed her for just one night. Rooms were fine though a bit out dated. Walls were paper thin! heard every word the room next to us was saying. Free breakfast was good & felt it had enough choices for everyone. Very small breakfast room & luckily a nice family that had just finished gave us their table otherwise there... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Very friendly staff and great rooms. We were traveling across the country and this was our favorite place for overnight accommodations. The breakfast was outstanding and the breakfast person was efficient, helpful, and friendly. Part of our group stayed an extra night just because they could.

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Tracy, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Clean, excellent breakfast choices, good staff, a little far from downtown. Friendly, courteous and helpful shuttle driver. Room rate expensive, but it was The Derby weekend. You can walk to several restaurants.

Review collected in partnership with Best Western

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