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All 95 Louisville hotels

BEST WESTERN Louisville East

2.5 of 5 Hotel   |   9802 Bunsen Way, Louisville, KY 40299 (East Louisville)
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61%
Ranked #42 of 95 hotels in Louisville
A recent review
5 of 5 stars reviewed 3 days ago
Robert S Chicago, United States
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175 people have reviewed this hotel

Traveler rating
    67
    41
    40
    19
    8
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69
36
9
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
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English first
Chicago, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I would definitely stay here again. The rooms were large and clean. Breakfast was better than average and the location was just off the expressway. Restaurants close by and the hotel price was really reasonable. When in the Louisville area this is the place I will stay at.

Review collected in partnership with Best Western

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east haven, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Best western Louisville made everything enjoyable and effortless for us. Clean rooms, great staff. We would absolutely stay at this hotel again on our next visit. PLUS it's located right in the center of a block with many restaurants and stores.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori G, General Manager at BEST WESTERN Louisville East, responded to this review

:) Thank you Thomas!! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow... More

Louisville, Kentucky
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at hotel for night while house was being remodeled, chose hotel based on price and location as well as good Trip Advisor reviews. With exception of old mattress and bedding, stay was fine. However did not sleep as well as needed due to obvious need to update bed and bedding.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori G, General Manager at BEST WESTERN Louisville East, responded to this review

I am sorry to hear that our bed wasn't comfortable for you, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More

Laval, QC
Contributor
16 reviews 16 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here in Juin 2014 and used this hotel for a stop while traveling home, we were here 3 nights in all. The hotel was nice, and kept clean. The rooms are very small, however it has a big comfortable bed with a nive duvet. The bathroom could use some updating, but was acceptable none the less. The hot... More

Was this review helpful? Yes
Lori G, General Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow Assistant General Manger Best... More

Florence, United States
1 review
5 of 5 stars Reviewed 1 week ago

I got a great price and the hotel was excellent! The staff was professional and friendly and the rooms were very nice and clean. The breakfast buffett was great and the beds were very comfortable. The hotel looks basic on the outside, but don't just judge a book by the cover! No noise issues, convenient, easy to find with a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

:) Thank you Jerica! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow... More

Jacksonville, Alabama
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We used this hotel for a stop while traveling home. The hotel was clean and the breakfast was good. The fan in our bathroom was noisy. I realized that the phone in our room did not work so I went down to tell the desk. She said that she would let her maintenance guy know...we never saw him or her.... More

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Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Thank you Annetta! I hope you and the kiddos had fun at Kentucky Kingdom! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

Alexandria, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel with my wife and grandkids while in Louisville to go to Kentucky Kingdom. Very good value for the price of the room, and hotel is in an area with all major restaurants with easy acess to interstate. Will stay there again if in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow Assistant General Manger Best... More

Frankfort, Kentucky
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Travelled with my family for a short louisville vacation. My little boy was very excited about swimming in the pool. We spent the day at the zoo, had a late dinner, then decided to hit the pool. I didn't get any details from the checkin hostess about breakfast or the pool, so I checked the in room guide. Listed in... More

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow Assistant General Manger Best... More

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here with 4 adults and 8 teens. The lobby staff was extremely friendly and efficient. The rooms were comfortable and clean, but the bathrooms were small and outdated. There is a coffee pot and blow dryer in the room. The kids loved the indoor pool. The breakfast was fair - toast, bagels, muffins, cereal, scrambled eggs (tasted like... More

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Thanks Deborah, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Lori Garrow Assistant General... More

Celina, Ohio
1 review
3 of 5 stars Reviewed 2 weeks ago

This is a pretty motel. They have a great free hot breakfast, nice pool and the price was amazing. They warned us that smoking carried a $250 fine, and when I went to the 5th flooring knew why. The hallway stunk so bad. When we got into the room it smelled very musty, like it had previously been a smoking... More

Was this review helpful? Yes
Lori G, Manager at BEST WESTERN Louisville East, responded to this review

Your business is very important to us and we value your feedback. I will investigate the musty smell on the fifth floor, and make sure it is taken care of. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More

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Additional Information about BEST WESTERN Louisville East

Address: 9802 Bunsen Way, Louisville, KY 40299
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Louisville East 2.5*
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Also Known As:
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#37 Business Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
Stay at this Louisville, Kentucky hotel featuring recently renovated guest rooms and enjoy a host of convenient amenities at a great value while traveling. The Best Western Louisville East is conveniently located with easy access to key attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options.Area Attractions:Churchill Downs – 12 m KY Fair / Expo – 10 mKentucky Derby Museum – 12 m 4th Street Live – 11 mLouisville Slugger Museum – 12m Skyview Park – 2 mCaesars Riverboat Casino – 25m Oxmoor Mall – 4 mTom Sawyer State Park – 7 m St. Matthews Mall – 4 m ... more   less 
Number of rooms
101

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