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BEST WESTERN Louisville East

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9802 Bunsen Way, Louisville, KY 40299
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BEST WESTERN Louisville East
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288 Reviews from our TripAdvisor Community

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Traveler rating
    102
    80
    61
    29
    16
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105
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56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (288)
  • Mar-May only
    (77)
  • Jun-Aug only
    (91)
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    (65)
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    (55)
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Huntington, West Virginia
Level Contributor
6 reviews
4 of 5 stars Reviewed yesterday NEW

My boyfriend and I stayed for one evening and it was a quiet night. The bathroom is a little outdated but everything else was great! Staff was friendly and the room was clean. We didn't make it to the breakfast. The pool was big and indoor which was also nice!

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We had been traveling most of the day on a motorcycle from Wisconsin, so Lousiville was our stopping point for the night. We came upon this hotel through the coupon books at the rest areas, for the price we paid it did the job of a comfy bed for the night. Breakfast was ok, never looked at the pool area.... More 

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Bengaluru
Level Contributor
527 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 547 helpful votes
4 of 5 stars Reviewed 1 week ago

NOT GREAT CAN SPEND A NIGHT Unlike other best western hotels the hotel is not top class. The rooms were okay. Not clean and tidy. Musty smelling and sheets were not good. Beds were not comfortable. There was no fridge or microwave in the room. Breakfast was okay, but the place was too crowded. The dining hall where breakfast was... More 

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Garnett, United States
1 review
2 of 5 stars Reviewed 1 week ago

Fights in the hall way, left over dog biscuits in our bed, breakfast shut down early and food taken and thrown away right in front of us while making our plates, suite was a joke with 2 beds in 1 room (not 2 rooms with 1 bed each) and hide-away bed that blocked our exit door! Customer service was poor,... More 

Review collected in partnership with Best Western

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Rockford, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were pleasantly surprised at the quality of this hotel. We were just traveling through and found a good rate for the night. It was a little tricky finding it from the highway, we should have looked at the directions or put it in the GPS.

Review collected in partnership with Best Western

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United States
2 reviews
2 of 5 stars Reviewed 1 week ago

Expected a little more luxury for this Best Western considering the part of Louisville that it was in and for the price of the room that was paid. Very unhappy with dirty windows and doors at all the entrances and in our room. The face of air conditioner vents had thick dust on them, as well as dust in corners,... More 

Review collected in partnership with Best Western

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Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is our last hotel in our road trip vacation. We stayed her based in the rating from other travelers on trip advisor. First of all the front desk lady was less than pleasant. I was wanting to pay with cash but she told us that she had to authorize a credit card any way and if I wanted to... More 

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Cincinnati, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Decent hotel experience. The rest of this is just being typed because this review requires a minimum of 200 characters which seems ridiculous to me since in this instance I don't have that much to say about the hotel but since they're making me say at least 200 characters worth, I guess I'll keep typing until I think I've got... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

When I first walked in, the front staff, Shenita, was very attentive and informative about the activities in the area. She recommended the best local restaurant to eat at and the food was wonderful. She was a pleasure! The room was clean and good for what it was a room to sleep & get cleaned up. The breakfast was okay... More 

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Portland, Oregon
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here last week while in town for work. The room I had, a business king, was basic but comfortable and clean. Location was great if you are driving to places but out of the way otherwise. Morning breakfast buffet was substantial and well refreshed as food ran out.

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