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SpringHill Suites Louisville Downtown

3.0 of 5
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132 E Jefferson, Louisville, KY 40202
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SpringHill Suites Louisville Downtown
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Ranked #41 of 98 Hotels in Louisville
A recent review
4 of 5 stars Reviewed February 1, 2013
catfishncwc Norfolk, Virginia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Louisville Downtown
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Norfolk, Virginia
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 1, 2013

Stayed here overnight for a Conference. Checkin was smooth, parking was in a garage attached to property and only $10/night. Room was a nice size, bathroom was a bit small but did the job. Breakfast was free in the morning which is always a plus. If you need a room in downtown louisville this is a good place to stay.... More 

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sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for sharing your comments regarding your recent visit to the SpringHill Suites Louisville Downtown. We host many convention travelers due to our close proximity to the convention center. Fourth Street Live is a favorite with many of our guests as it also is just a short walk from the hotel. I am pleased you were able to join... More 

Rochester Hills, Michigan
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 23, 2013

We stayed here for a business meeting. The staff was incredible friendly and helpful. They went out of their way to accommodate our ad hoc meetings, equipment delivery & pickup, provided transportation to our client location, and helped with restaurants every evening.

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sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for staying as our guest at the SpringHill Suites Louisville Downtown and also for taking the time to post a review of your experience. I am thrilled our staff was able to assist to ensure your business trip was productive and memorable. I hope we have the opportunity to welcome you back and once again provide a memorable... More 

Indianapolis, Indiana
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 6, 2013

We loved this place. It had under roof parking with in/out privileges for only $10. It had an ultra modern room decor. It was very quiet and clean. The staff was very pleasant. The toilet was in a separate room from both the bath and the bed, which was a very nice design. A nice breakfast was also included. I... More 

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sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for your support of the SpringHill Suites Louisville Downtown by recommending us to other travelers. Our team is committed to providing our guests with the quality service and accommodations you expect from a Marriott. I hope we have the pleasure to welcome you back on your next visit to Louisville. More 

north carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 30, 2012

Hotel was in a great location, however, was obviously in very old building that had been updated. The weird thing is it is connected to a Fairfield hotel, so it was very confusing as to whether I was in a Fairfield or a Springhill. Ice Machines only on certain floors and then I had to maze my way through the... More 

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Dayton, Ohio
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed November 20, 2012

This was our second stay at this hotel. We really enjoyed it. Our room had a great view of downtown, we were on the 6th floor. The staff is friendly and the hotel was pretty quiet. The room was large and the bed was very comfortable. They have flat screen TVs in all the rooms as well as microwaves and... More 

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Nashville, Tennessee
Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 stars Reviewed November 6, 2012 via mobile

We stayed here one night because of its location close to The Kentucky Performing Arts Center. First it was extra to park. $10.00 per day but we knew that! Some of the clientele were very noisy and seemed like the kind you really didn't want to get to know. The room doors banged all evening where guests let them slam.... More 

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sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for taking the time to submit a review regarding your experience at the SpringHill Suites Lousiville Downtown. I truly apologize for the disappointing stay you had at our hotel. I can certainly appreciate your frustration due to the lack of hot water Sunday morning. Unfortunately we had a main water valve break. This repair required a part to... More 

Olathe, Kansas, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 24, 2012

I don't travel excessively, but stick to Marriott properties when possible to at least get some consistent points and I've found quality to be consistent. I've stayed at various Springhill Suites a number of times, but was definitely disappointed in this property. Customer Service was lacking. The desk clerk barely even looked at us when we checked in, let alone... More 

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sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for sharing your comments regarding your October visit to the SpringHill Suites Louisville Downtown. Marriott is proud of our tradition of excellence and you should expect it at all times. I truly regret that we failed to deliver to you both the excellent customer service and high quality accommodations that you deserve from a Marriott. I have shared... More 

Louisville, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 24, 2012

I am a native Louisvillian. My girlfriend and I attended a Ballet the night of October 20. 2012. The ballet didn't end until about 10:00 or so. We had planned to spend the night at the Springhill suites, and made reservations to do so. After the ballet, we went out for drinks and then returned back to our room. The... More 

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sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for sharing your experience at the SpringHill Suites Louisville Downtown on TripAdvisor. I am pleased you enjoyed your visit to the hotel after a night at the Louisville Ballet. We host many guests that are downtown taking advantage of Louisville's wonderful theater and art venues, due to our very convenient location. Thank you for your suggestions regarding our... More 

Albuquerque, New Mexico
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 11, 2012

This was a little above my usual price range at $126+tax, but now I see what you get for the money. The rooms were all suites with a sofa bed and either 2 queens or a king, the usual amenities such as fridge, microwave, iron, and both an unsecured wi-fi and a secure ethernet cable at a desk/kiosk which doubles... More 

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sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for your lovely comments regarding the SpringHill Suites Louisville Downtown. I am so pleased that you enjoyed the hotel accommodations and also discovered many of downtown Louisville's treasures. Louisville is a wonderful city for a family reunion. I would like to personally apologize for the trouble with the group reservation but am pleased that our staff was able... More 

Independence, Kentucky
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 27, 2012

We recently took a motorcycle ride to Louisville with some family and friends. We stayed at the Springhill Suites in Downtown Louisville. The location was close to restaurants/clubs at the Fourth Street Live District. And the hotel shuttle driver was very courteous and accommodating to us. We will definitely stay there again. The breakfast the next morning was also very... More 

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sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for sharing your wonderful experience at the SpringHill Suites Louisville Downtown on TripAdvisor. Louisville has many beautiful neighborhoods that would make for a fun motorcycle ride. I hope you experienced Cherokee Park during your tour. I am pleased you were able to take advantage of our complimentary breakfast buffet in the morning. The restaurant scene in Louisville is... More 

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