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All 97 Louisville hotels

SpringHill Suites Louisville Downtown

3.0 of 5 Hotel   |   132 E Jefferson, Louisville, KY 40202 (Central Business District)
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SpringHill Suites Louisville Downtown
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Ranked #39 of 97 Hotels in Louisville
A recent review
4 of 5 stars Reviewed November 16, 2014
wirfelch Lancaster, Pennsylvania
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199 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Louisville Downtown
See the most recent reviews
Lancaster, Pennsylvania
Top Contributor
76 reviews 76 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 16, 2014

The hotel wasn't right near anything interesting, but it was a short drive the downtown. We were in town for the cross country regional championships, and it was a short drive to E.P. Tom Sawyer State Park. Plenty of restaurants, stores, and coffee shops nearby. It was in a nice little business park and there were sidewalks for if you... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for your comments! I am surprised to hear you didn’t think we were close to anything interesting though! We are three blocks from 4th Street Live, a couple blocks from the Convention Center, The Yum Center, Louisville Slugger Field, Whiskey Row, and much much more. I am sorry if my team didn’t direct you to any of the many... More 

Top Contributor
162 reviews 162 reviews
95 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed November 11, 2014

This hotel is adjoined with the Fairfield which are both Marriotts. They are currently going through major remodeling and updating (i.e. new beds, new carpeting, etc.) They also share same parking structure $12/day. We normally stay here or next door for the past 4 years as it is 2 blocks away from the convention center. Great complimentary breakfast! The breakfast... More 

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

WOW! So great to read your review here on Trip Advisor! As you can imagine, there is never a good time for a renovation, so I appreciate you mentioning your appreciation for it! We are nearly half way complete and all rooms will be completely remodeled with carpet, drapes, mattresses, televisions and other amenities. Wait until you come back and... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

We stayed here for the majority of our Honeymoon and were completely satisfied with the value & service we received. Upon checkin the clerk offered us a bottle of wine. Our room had a great view of downtown. The hot breakfast was complimentary. The shuttle driver was prompt & friendly. Would highly recommend this hotel!

Was this review helpful? Yes
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Pamela: Thanks for taking the time to write to us here on Trip Advisor! I am so happy to hear your experience was GREAT ! I want to personally congratulate you on your marriage and appreciate you making our hotel a special part of your honeymoon! We look forward to you coming back soon! John More 

Godfrey, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

This hotel is quite average and the listed price for a king suite is around $149/night; pricing that is typically on par with a 4-star hotel. However, I understand that location is key and this place was central to all of the places that I visited during my weekend getaway. The bed and pillows were comfortable, the room was clean,... More 

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Nicole M, Thank you for taking the time to provide feedback on your recent visit to Louisville. Our guests' who book through the internet are just as valuable to us as all of our other guests'. We are in the process of updating the hotel to meet your expectations, so we would love to welcome you back in February... More 

Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 22, 2014

We stayed for 4 nights in October 2014 and our experience was all over the place. First the good- the hotel staff was phenomenal and everything was very clean. Management seems to be doing a great job. The breakfast was great and easy. The pool was nice and clean, but a five person max limit on how many people could... More 

Was this review helpful? Yes 1
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for taking the time to provide feedback on your recent stay. I am glad our staff took great care of you as we take pride in guest service. I have passed along your concerns in regards to the room onto ownership. We look forward to welcoming you back in the future here in Louisville. More 

Salt Lake City, Utah
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014

Hotel was in a great location, just a 5 minute walk to the convention center and to 4th street where all the action is. Breakfast in the AM made the stay even better. Rooms were nice, clean and up-to-date. The service at this hotel was awesome! Every person there was more than willing to help you with what ever it... More 

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for staying with us earlier this month! I am glad you enjoyed your stay and we look forward to welcoming you back in the future! More 

Lexington, Kentucky, United States
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 8, 2014

The good: Every staff member went out of their way to answer our questions, whether it was with directions or calling a cab for us when the shuttle was busy. Rooms were spacious, and despite contrary reviews, the frosted glass in the bathroom is thick enough that you can't see anything. Even if you are modest, you will be fine.... More 

Was this review helpful? Yes 1
Debbie S, Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Jessie S, Thank you for taking the time to provide feedback on your recent stay. We take great pride in providing top notch customer service and am glad our staff took great care of you! We are in the process of upgrading our TV's and channel selection, so hopefully the next time you return our channels will offer more... More 

Fishers, Indiana
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 29, 2014

Spent a weekend in Louisville for a wedding and stayed here for two nights. The hotel is in a convenient location, right off I-65, and has an adjacent parking garage for guests, which is very helpful. Check in was easy and the staff friendly and helpful. We had a special group rate so not sure of the normal room rates... More 

Was this review helpful? Yes 1
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for staying with us while visiting for a wedding. We look forward to welcoming you back earlier next year after we finish our renovation, which includes all new mattresses. See you soon! More 

Colorado Springs
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 28, 2014

Be prepared to hear sirens. The hotel is located close to medical centers and the interstate. The hotel is also not that sound proof. Someone knocked on the door next to our and it sounded like they were knocking on our door, plus we could hear them talking when they were in the hallway but not in their room. This... More 

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for staying with us! I am so glad that our staff and breakfast met your needs while visiting here in Louisville. We look forward to welcoming you back in the future to experience our brand new hotel after renovation! More 

Michigan
Contributor
13 reviews 13 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 5, 2014

We were traveling through Louisville and were looking for an easy overnight stop. This was perfect. It was right off the freeway-easy off and easy back on in the morning! The room was nice, beds comfortable. The breakfast was better than other Springhill Suites with a wide selection and a large attractive breakfast room. The front desk staff was friendly... More 

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear funinsunmichigan, Thank you so much for taking the time to post such a positive review of your recent stay with us. I really appreciate your feedback and will be sharing your comments with the team. Regards, Debbie Stevens General Manager More 

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Additional Information about SpringHill Suites Louisville Downtown

Address: 132 E Jefferson, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
Number of rooms: 198
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Also Known As:
Springhill Suites Louisville Downtown Hotel Louisville
Hotel Style:
#35 Business Hotel in Louisville

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