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SpringHill Suites Louisville Downtown

3.0 of 5
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132 E Jefferson, Louisville, KY 40202
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SpringHill Suites Louisville Downtown
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Ranked #41 of 98 Hotels in Louisville
A recent review
3 of 5 stars reviewed 3 days ago
Houston86 Corbin, Kentucky
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corbin, Kentucky
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is modern and clean. The elevators are very slow and the parking situation sucked to say the least. We parked in overflow parking which cost us 10.00 per night and had to walk a block and a half back to the hotel. I am not that fond of large hotel chains and this was definitely a typical large... More 

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1 review
1 of 5 stars Reviewed 1 week ago

They gave away our reserved room!! We reserved a double bed room with a pullout couch for 3 adults and 2 children. Got to a room with only 2 beds, clearly the wrong room. Called down to be told, sorry, they had given our suite away but would bring a cot. An hour later, no cot brought, called and was... More 

Was this review helpful? Yes 2
Ohio
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, friendly staff, nice recent remodel. My only complaint is that the work area had virtually no lighting. it was very dark even w/ the desk lamp turned on. Other than that, great value for the money and within a 6 block walk to about anything you would want to do downtown.

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Saint Louis, Missouri
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here over July 4th weekend and have to say we'd definitely stay here again when in Louisville! The staff was great and the hotel was clean and well appointed! The complimentary breakfast was fabulous! The only downside is that the elevators were slow, but the hotel was fully booked when were there.

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Clarksville, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel on a last minute trip for the Fourth of July. The staff was pleasant and very helpful despite the holiday crowds. I wish I knew the name of the front desk lady that checked us in...She was very helpful in telling us the best local places to eat vs. the nightlife areas. Her suggested restaurant of... More 

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Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 nights while we did a Bourbon Trail tour with Mint Julep Tours. Our couple block walk past many restaurants and bars each day gave us an idea where dinner was going to be enjoyed. Great staff and clean, quiet rooms.

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for taking the time to share your opinion, I really appreciate it! I hope we see you again soon! John Fields General Manager More 

Princeton, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We stayed for 1 week at this clean, well managed location. Our room on the sixth floor was excellent. The lay out was fresh and well though out. We did NOT feel like we were staying a 1990's dingy 'want to be' hotel. The bed was the BEST my wife and I experienced in 20+ years traveling. We slept soundly... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dave: It is so great to read reviews like yours! I truly appreciate you taking the time to write here on Trip Advisor and hope that we see you again soon! John Fields General Manager More 

Cincinnati, Ohio, United States
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 24, 2015

Great location near great restaurants and the convention center. The suites are beautifully done and very comfortable though the over bed lighting was really harsh. Great free wifi- we never upgraded and were able to do everything we needed to do. The people at the front desk, even when problems arose (see below). The breakfast was pretty good and we... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

HI there! Sorry about what you encountered. I can assure you that a manager is here on weekends, myself included. Our hotel thrives ont eh group business we have here in the city and we absolutely serivce groups day in and day out. not sure what the confusion was all about, but definitely apologize for the mix ups. Hope you... More 

Nashville, Tennessee
1 review
2 of 5 stars Reviewed June 10, 2015

I'm writing this as I sit here waiting for fresh bed sheets...30 minutes and counting. I pulled back the covers to find the most disgusting stain. It should have been tossed in the garbage. I'm appalled that anyone would think it acceptable to put these on a guest bed. I would rather drive 15 miles to another hotel than stay... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Wow! I am shocked and embarrassed at what you experienced, as we pride ourselves on our cleanliness. My hotel ranks one of the highest in the SpringHill Brand for cleanliness and this review of yours certainly is upsetting. I will definitely look into the issue and assure you that this is an isolated incident. Parking downtown is typically a charge... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 4, 2015

When you're living in a different hotel every week for four months, you begin to appreciate things overnight guests might not notice. The exercise room is spacious, equipped not only with treadmills, a bike and an elliptical, but with a full universal machine and loaded weight rack and two benches. The laundry room has three washing machines and several dryers.... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Love to ready reviews like yours! I appreciate you taking the time to let us know about your stay and look forward to seeing you again in the future! John More 

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