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SpringHill Suites Louisville Downtown

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132 E Jefferson, Louisville, KY 40202
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SpringHill Suites Louisville Downtown
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Ranked #39 of 97 Hotels in Louisville
A recent review
3 of 5 stars reviewed 1 week ago
shelley2320 Maitland, Australia
Review This Hotel

203 reviews from our community

Traveler rating
    64
    85
    41
    7
    6
See reviews for
66
47
7
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maitland, Australia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 3 nights Mid December 2014 during the renovation period of the hotel. Luckily we got a renovated room on the 8th floor which was tastefully decorated with nice furnishings, the beds were comfortable (we had 2 Queen beds for 3 people) and the room was a decent size with a small lounge area and desk. The lighting... More 

Was this review helpful? Yes
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for your review! Our renovations are complete and the hotel looks fantastic! I truly appreciate you taking the time to write and am grateful for the comments you made. I hope we see you again in the near future! John More 

Houston
Top Contributor
108 reviews 108 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a well located SpringHill suites downtown in walking distance from the convention center, fourth street and nearby eateries. The large rooms include the standard amenities for a business traveler including Internet. The walls are thinner than expected so you will hear some hallway noise. Otherwise the room is very comfortable. Per usual, the breakfast is complimentary. Arrive early... More 

Was this review helpful? Yes
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for your comments! I am thrilled to hear you enjoyed your stay and our location. We are just blocks from 4th Street Live, a couple blocks from the Convention Center, The Yum Center, Louisville Slugger Field, Whiskey Row, and much much more! Definitely better to walk the city than drive, we are close enough to everything! We look forward... More 

Chicago, Illinois
Top Contributor
56 reviews 56 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I really like the layout of the room. However the lighting was quite poor at my work desk, difficult to get things done. Also, poor shower power...really?? The bathroom and room was spotless and the shower area very cool, but i was surprised at how poor the pressure was. Location of hotel is good for attractions and the staff is... More 

Was this review helpful? Yes
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for your feedback! I appreciate you pointing out the deficiency in lighting at the desk. I want you to know that we did realize it immediately after these new lamps were installed. Of course nothing happens quick enough in my book, the new desk lamps are scheduled to ship the week of April 27th and I will get them... More 

Lexington, Kentucky
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We absolutely love to stay here. The only downside is parking, but the staff will take care of that by not charging the fee for it if you can't find a space. The hotel is in a perfect location. We are always at events at Yum and are very close by when we stay here. The rooms are so neat,... More 

Was this review helpful? Yes
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

What a great review! Thanks for taking the time to post your thoughts! We are so close to the YUM CENTER and there's a lot going on there this year, so we look forward to seeing you again real soon! John More 

Boston
Top Contributor
300 reviews 300 reviews
106 hotel reviews
217 helpful votes 217 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently renovated hotel right downtown next to the convention center. 4 block walk to 4th st. entertainment district. Friendly staff and parking garage on site. Easy access off of the highway. As you would expect fitness center and breakfast.

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for your comments! I am thrilled to hear you enjoyed your stay and our location. We are just blocks from 4th Street Live, a couple blocks from the Convention Center, The Yum Center, Louisville Slugger Field, Whiskey Row, and much much more! I also appreciate you recognizing my team, I am very proud of our levels of service. We... More 

Harrisburg, North Carolina
Top Contributor
85 reviews 85 reviews
21 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed January 23, 2015

This hotel adjoins the Fairfield Inn and shares a parking garage, pool, and fitness center. Parking is $12 a day. Can be a little tough to find the entrance (turn in by the Fairfield entrance). They do offer 1st floor parking for Elite Members I stayed on a nicely renovated ninth floor room. As with all Springhill Suites, there was... More 

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for taking the time to write a review here on trip Advisor! Did you realize we are in walking distance to NUMEROUS RESTAURANTS? Market Street and Main Street are the next two blocks north of us and are both home to all kinds of great places to eat: I personally am trying to make my way through all of... More 

Arthur, Illinois
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 16, 2015

Attending the American Football Coaches Convention and stayed here for 4 nights. They are undergoing renovation but that was hardly noticeable. Everyone at the hotel was so friendly and helpful, even the construction workers!!!! Rooms are nice and big, very clean, mini-fridge and microwave, nice working area. Close to convention center and other activities downtown. Near the hospitals but siren... More 

Was this review helpful? Yes 2
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Sally: What a pleasure it is to read reviews like yours! I appreciate you taking the time to share your opinion and also happy to hear how happy you are with our new rooms. It is never easy to renovate a hotel, and I can tell you we have a phenomenal team working tirelessly to get it all done! Thanks... More 

Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

My husband and I stayed here three nights over New Year's weekend. They're in the middle of a major renovation. (The lobby was temporarily relocated for re-tiling while we were there.) Great breakfast. Easy walk to 4th Street Live, riverfront, Louisville Slugger, etc.

Was this review helpful? Yes
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

So great to read your review here on Trip Advisor! As you can imagine, there is never a good time for a renovation, so I appreciate you mentioning your appreciation for it! We are nearly half way complete and all rooms will be completely remodeled with carpet, drapes, mattresses, televisions and other amenities. Wait until you come back and see... More 

East Brunswick, New Jersey
Top Contributor
80 reviews 80 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 5, 2015

I stayed here for business for 3 nights. This hotel is on the edge of downtown, but a short walk to all of the action. The room is excellent and very large. It has a great work space that allows you to catch up on all of the work that you need to after a day of meetings. The staff... More 

Was this review helpful? Yes
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for your comments! I am thrilled to hear you enjoyed your stay and our location. We are just blocks from 4th Street Live, a couple blocks from the Convention Center, The Yum Center, Louisville Slugger Field, Whiskey Row, and much much more! I also appreciate you recognizing my team, I am very proud of our levels of service. We... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 28, 2014

Great hotel in downtown. I could walk to everything I needed, very close to the convention center and to 4th street. They are in the middle of a renovation and the new rooms were great. I will definitely be staying at this hotel again.

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

What a pleasure it is to read reviews like yours! I appreciate you taking the time to share your opinion and also happy to hear how happy you are with our new rooms. It is never easy to renovate a hotel, and I can tell you we have a phenomenal team working tirelessly to get it all done! Look forward... More 

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