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All 95 Louisville hotels

SpringHill Suites Louisville Downtown

3.0 of 5 Hotel   |   132 E Jefferson, Louisville, KY 40202 (Central Business District)
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77%
Ranked #38 of 95 hotels in Louisville
A recent review
3 of 5 stars reviewed 3 days ago
Cleve2010 Cleveland, Ohio
  • Overview
  • Reviews (166)
  • Photos (28)
  • Amenities
  • Room tips (30)
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166 people have reviewed this hotel

Traveler rating
    52
    74
    28
    6
    6
See reviews for
58
35
7
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Cleveland, Ohio
Top Contributor
71 reviews 71 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose the hotel because of its proximity to the ball park and multiple museums. As with other Springhill properties, it was clean and served a decent breakfast in a nice lounge. Each room is a small suite. However, there were only two chairs in the room. Spit was not practical to have two friends stop by for a chat.

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Cleve2010, Thank you so much for taking the time to review your recent stay with us. I do apologize that you found the room to not have enough seating, we always have extra chairs available, in the future, please feel free to call the Front Desk and we will happily bring you more. Regards, More

Elizabeth City, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We traveled to Kentucky to play in the Nationals Baseball tournament and selected this host hotel to say in. It was a nice hotel. The room was adequate for our 8 day stay. They do not have dressers in the rooms. This was unexpected. The staff was very nice. There were several teams staying in the hotel. It was a... More

Was this review helpful? Yes 1
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Tracie S, Thank you for taking the time to post your review of your stay with us, we really do appreciate the feedback. My team and i are thrilled to hear that you enjoyed your stay and would choose us again, for your lodging needs. Regards, More

Independence, Iowa
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Family of 4 stayed here while spending one night in Louisville. Hotel was clean with 2 beds and pull out sofa in our room. There was free wifi, which is a must! The parking was also free, which was nice. Breakfast was good with limited choices. Staff were very accomodating to us. We chose a downtown location because we wanted... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear tjnels, Thank you for the 4 star review, i realy appreciate you taking the time to post your comments about your stay with us. Regards, More

Woodridge, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The building is very nice and so was the receptionist. She worked well, was happy, and was excited about our upcoming trip. The room was gorgeous, we loved the modern flair even though the sink in the toilet room was a bit small. ( The other one was fine.) There was plenty of space and I slept well, my brother... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear 15khoff, Thank you so much for the review of your recent stay with us, i'm sorry to hear that your brother did not sleep so well on the pull out couch, we are actually replacing them all in November, so hopefully the next time you stay with us, he will have a better experience. Regards, More

Bloomington, Indiana
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed with my family while in Louisville. Staff was very friendly and helpful. Rooms were spacious and spotless. Great complimentary breakfast. Loved the fresh watermelon. Would definitely stay again and recommend to anyone looking for something in the area.

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear SilverSpring812, Thank you so much for taking the time to post such a raving review about your stay with us. We really due appreciate the feedback. We look forward to welcoming you back, next time you are in Louisville ! Regards, More

Thornhill
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Well located downtown. BUT - Room design has bed facing washroom directly at foot of bed. Not appetizing sight or location. Took 7 hours to adjust thermostat to correct air condition temperature. Front desk explained because thermostat reads HALL temp NOT room temp!! Couldn't get COLD water out of tap regardless of how long water ran. Was on 4th floor.... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Sam J, Thank you so much for taking the time to post comments about your recent stay with us. I am sincerely sorry that we did not meet your expectations this time. I will be sharing your comments with the team so that we can ensure this does not happen in the future. Regards, More

Overland Park, Kansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After explaining a bad experience at a nearby hotel the night before, the staff here went above & beyond to save our weekend in Louisville. Each employee we encountered was so very polite. Our suite was classy, comfortable, and spotless. The one-way streets made it hard for us to remember where and when to turn to get back to the... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Swizzlestick68, Thank you so much for the raving review of your recent stay with us, i truly appreciate you taking the time to recognized the fantastic associates that we have here. I am thrilled to hear that we are now your hotel of choice in Louisville. My team and i look forward to welcoming you back next time !... More

Owensboro, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The SpringHill Suites is a great hotel in downtown Louisville. The rooms are bright and modern and very clean. The beds were very comfortable and we looked forward to the delicious breakfast each morning. We were there for an extended stay and the staff was very professional and beyond helpful. From management to housekeeping we were treated like true "guests".... More

Was this review helpful? Yes 1
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Kathy, Thank you so much for the Raving review of our hotel. It was truly an honor to host your family during your stay with us. I will be sure to share you review with the team, they will be thrilled to hear that they truly made a difference in your stay. Thank you again, we really do appreciate... More

Top Contributor
54 reviews 54 reviews
38 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed June 17, 2014

There is nothing really wrong with this hotel. It’s new, it’s clean, the rooms are big with a separate seating area, the breakfast is nice, but it’s just not special. Your big room will have the view of a brick wall, highway or parking lot. Your front desk staff will be extraordinarily polite and helpful and young. It is very... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear KwoodRochester, Thank you so much for posting such a detailed review of your recent stay with us. My team and i are always looking for ways to improve our service and we really appreciate the feedback. Regards, More

Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2014

The rooms look very modern with a nice sitting area and comfy bed. There is a fridge and microwave which is a huge plus for me. The gym is great! I was able to work every thing I needed to successfully. There was no bench though. The pool looked very inviting and not too small. They have the best breakfast... More

Was this review helpful? Yes 1
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Johnacemagic, Thank you so much for the raving review of you recent stay with us, we really do appreciate your feedback and look forward to welcoming you back, next time you are in Louisville. Thank you again, More

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Additional Information about SpringHill Suites Louisville Downtown

Address: 132 E Jefferson, Louisville, KY 40202
Phone Number:
Location: United States > Kentucky > Louisville > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
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Also Known As:
Springhill Suites Louisville Downtown Hotel Louisville

28 photos of this hotel

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Management photos: Courtesy of the property manager

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#18 Romantic Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
The Springhill Suites Louisville Downtown is just a short walk to the entertainment and dining options found at 4th Street Live and convenient to Churchill Downs, the Louisville Slugger Museum, and the city's waterfront. Guest rooms feature complimentary high-speed Internet Access, luxury bedding, a microwave, mini-fridge, and cable TV. The property also offers a complimentary new breakfast buffet, an indoor pool, and fitness room. ... more   less 
Number of rooms
198

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