We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 96 Louisville hotels

SpringHill Suites Louisville Downtown

3.0 of 5 Hotel   |   132 E Jefferson, Louisville, KY 40202 (Central Business District)
Hotel website
Hotel deals
Hotel amenities
Special Deal
Free Breakfast
Save Saved
You added SpringHill Suites Louisville Downtown to your Saves list
SpringHill Suites Louisville Downtown
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Travelocity Booking.com
and 8 more sites!
78%
Ranked #37 of 96 hotels in Louisville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Suzydispatch Newnan
Write a Review

146 people have reviewed this hotel

Traveler rating
    45
    66
    25
    5
    5
See reviews for
50
31
7
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Newnan
Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Husband and stayed at this hotel over the weekend because it was very close to where my son is living in Louisville. Loved the room, the bed, etc. Ok, here's the former travel manager in me coming out. I can't believe a hotel of this size, in this location only has one person working the front desk. While the staff... More

Was this review helpful? Yes
Lexington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014 via mobile

This is my hotel of choice in Louisville. After staying at all the Marriott properties downtown, the Springhill is unquestionably the best value. The staff has never met a request they could not handle. Always cheerful and attentive! Thank you all for giving me a home away from home.

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2014

This is a clean place to stay. A very modern hotel. Will. Stay there again. Staff very friendly and hotel very clean. We got a discount because of a visit to hospital for my grandson. Thanks for a friendly staff

Was this review helpful? Yes
Louisville, Kentucky, United States
Top Contributor
59 reviews 59 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 7, 2014

My wife and I stayed here for her recent birthday. This place was great. The rooms are suites and large sized. The staff were extremely courteous and helpful. The location was prime downtown and the stay was great for us. Carrie(I believe that's her name) helped me make my plans. Meagan was awesome. She put candy I dropped off and... More

Was this review helpful? Yes
Celina, Ohio
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 24, 2014

This hotel was super clean, parking was super convenient and I love the bathrooms. Springhill suites is one of my favs because they're always right in the city and so affordable. We stayed 4 nights and have zero complaints. Beds were clean and fluffy, carpets were immaculate. The breakfast each morning was perfect, although busy, and the view in the... More

Was this review helpful? Yes 1
Williamsburg, Virginia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 7, 2014

Love the modern decor. Great breakfast but crowded at certain times. Our room fantastic but we need more of a true suite, we are finding. Beds super comfortable, love how the toilet and and shower are separate. We made great use of the fridge. Pool was good but small. Loved how it was connected to Fairfield and their common room.... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Natalie M, Thank you so much for taking the time to provide such a great review of our Springhill Suites. I honestly appreciate any and all feedback and am thrilled to hear that you really enjoyed your stay with us. We look forward to welcoming you back, next time you are in Louisville ! Regards, More

Atlanta, Georgia
1 review
3 of 5 stars Reviewed January 7, 2014

Overall, the hotel itself was average. But the thing that really set me off was the fact that when I pulled back the covers in my bed, there was a used tissue in the sheets. What if it was dark and I would have just got in bed with that. It was completely unsanitary. I call the desk, they offered... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear ATLBoogie, Please accept my sincerest apologies for the incident you experienced while staying at our Springhill Suites. I can assure you this is not acceptable to me in anyway and i will be reviewing your comments with our Housekeeping today. If you would like to contact me personally to discuss this, i can be reached at debbie.stevens@whitelodging.com. Regards, More

No. Ky.
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 4, 2014

I'm not sure where to begin with this review. I have to a say this was probably one of my best experiences of any hotel I've been too. My wife and I were celebrating our 10 year anniversary and I had requested several different things most importantly a bottle of champagne upon our arrival. While I know this isn't a... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear TravelGuru 15, Firstly Congratulations again on your 10th Wedding Anniversary ! My team and i were only too happy to help you celebrate. I am truly sorry about the AC unit not working in your first room but am thrilled to hear that the team took care of the incident quickly. I will be sure to share this review... More

Asheville, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2014

I just completed a stay at the SpringHill Suites Louisville Downtown and I was pleasantly surprised by what I found. The location of the hotel is great. It is within walking distance to some great bars and good restaurants. 4th Street Live is nearby and provides quite a bit of entertainment. I felt very safe walking around the downtown area.... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Marcus L, Thank you for taking the time to provide a very detail review of our SpringHill Suites in Downtown Louisville. I am thrilled to hear that you enjoyed your stay and had a safe and happy New Years Eve. My team and I look forward to welcoming you back, next time you are in the area. Regards, More

Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed December 27, 2013

I only stayed one night. It was freezing cold so we drove from place to place but if the weather was pleasant we would have walked. 4th Street Live is very close. It's a mini teeny tiny Times Square but I'm sure it's a great musical experience during better weather. If you are out late at night you should be... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear AC, Thank you for taking the time to review our Springhill Suites on TripAdvisor. My Team and i review all comments left by our guests and am pleased to hear that you enjoyed the hotel. I am saddened to hear that you found our complimentary breakfast to be below par, if you would like to contact me personally and... More

Been to SpringHill Suites Louisville Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Louisville Downtown

Also Known As:
Springhill Suites Louisville Downtown Hotel
Springhill Suites Louisville Downtown Hotel Louisville
Springhill Suites Louisville
Address: 132 E Jefferson, Louisville, KY 40202
Phone Number:
Location: United States > Kentucky > Louisville > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Louisville
#37 Luxury Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
Official Description (provided by the hotel):
The Springhill Suites Louisville Downtown is just a short walk to the entertainment and dining options found at 4th Street Live and convenient to Churchill Downs, the Louisville Slugger Museum, and the city's waterfront. Guest rooms feature complimentary high-speed Internet Access, luxury bedding, a microwave, mini-fridge, and cable TV. The property also offers a complimentary new breakfast buffet, an indoor pool, and fitness room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Marriott, Hotels.com, Tingo, TripOnline SA, Priceline, Venere and Otel so you can book your SpringHill Suites Louisville Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage SpringHill Suites Louisville Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.