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SpringHill Suites Louisville Downtown

3.0 of 5
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132 E Jefferson, Louisville, KY 40202
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SpringHill Suites Louisville Downtown
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Ranked #40 of 97 Hotels in Louisville
A recent review
4 of 5 stars reviewed 3 days ago
mom22monkeys1021
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222 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Top Contributor
68 reviews 68 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We recently stayed at this hotel over the Memorial Day Weekend for a wedding and I have to say I was completely unimpressed. While the rooms are nice and spacious the staff left a lot to be desired. When we arrived we were told we could not park in the hotel parking garage (an additional $14) because it was full.... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

So sorry to hear about your experience. The garage next to us has occasionally filled up as some guests bring multiple cars, trailers etc., we do our best to manage it. Thankfully, we are able to utilize the parking lot across the street. I know it is not ideal, but parking in any major city can be trying. If you... More 

Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose this hotel for its direct off the interstate location as a stopping point for the night. The front desk staff was very friendly. Our room was very clean with plenty of room for 4, even 5 guests. We liked the toilet being in a separate room from the shower- with children this helped aid in morning routines. Shower... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for your wonderful comments. Regarding the pizza delivery man, most guests expect it delivered to their room. May I suggest you tell them you will pick it up at the desk the next time you order, they will be happy to do that too. Definitely understand your concerns and appreciate you letting me know! John More 

Springboro, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here the night of a concert and it was a terrific find. Nicely appointed rooms with a unique layout (almost felt European). Easily within walking distance of the Yum! Center which is surrounded by plenty of bars and restaurants.

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for the review! We are a stones throw away from THE YUM CENTER and appreciate all of the concerts they bring to town! Thanks for reaching out. John More 

Sarasota, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First the bad news. There is no restaurant in the hotel. It was annoying to have to find someone in my group with a car in order to have lunch and dinner. There is a free shuttle to nearby places, though, and a lot of restaurants nearby. Also, it is true that the light at the desk area of the... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Michele: Thank you for all of your kind words! Although I agree it might be nice to have a restaurant here on property, boy would it be tough to compete with the FANTASTIC RESTAURANTS WE HAVE WITHIN WALKING DISTANCE! Our shuttle drivers even know some local secrets not far from here. I appreciate you writing and hope to see you... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed in this hotel the night before a flight to Sarasota. I wanted something downtown so I could explore the area a little before going to bed. Great locations, walking distance to places and food. Hotel staff was great and extremely friendly. The makeup of the hotel was a little confusing since it's actually two hotels at this location.... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Roger: Thanks for your review here on Trip Advisor and thanks for recognizing my team! John More 

Paducah, Kentucky
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

3 of us stayed at the SpingHill Suites Louisville downtown while we are attending a conferece. Rooms were very up-to-date. We had a king suit with a pull-out couch. The couch, even for a pull-out was very comfortable. Downsides were the bathrooms......it was good that the shower and toliet were seperate but the doors on each were frosted glass so... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks for your review! I appreciate your comments. John More 

Indianapolis, Indiana
Contributor
20 reviews 20 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at several hotels in Lville and this is second to only the Marriott downtown. Fast check in, friendly service, rooms are VERY spacious and clean (love that it has a half bath), conveniently located. In addition, reasonably priced. Will certainly continue to stay here.. It's a tad more expensive than the Fairfield and way more modern in my... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Karli: Thanks for your write up here on Trip Advisor! I appreciate you recognizing my team and sure hope you choose us again when staying in Louisville. Hope to see you soon! John Fields General Manager More 

Philadelphia, PA
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a spacious room w/2 queen beds. More than enough room for three of us traveling together. Two separate bathrooms--one with toilet & sink, one with shower & sink. We're not fans of having just a shower and no tub, but that was the only quibble w/room. Parking garage was a little tight to maneuver with our small... More 

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

JoAnne: I really appreciate your review and so happy to read about your POSITIVE EXPERIENCE here! Hope we see you again soon! John Fields General Manager More 

Colorado Springs, Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Love the room layout! Cleanliness of the walls and bed head boards are lacking, Room has a strong oder, No bar or lounge! It's a 5 Min walk to the Yum Center which is very convenient. Charge for hotel parking 12.00 a day!

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Jacqueline: I really appreciate your review and want to thank you for recognizing our CLEANLINESS!! I will be sure to share your sentiments with my team! John Fields General Manager More 

Senior Contributor
43 reviews 43 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Large rooms, modern bathrooms and all the amenities. Large breakfast room laid out well for high traffic. Had to park in the "overflow lot" for $10 which was a bit more inconvenient but all in all effecient clean safe stay. Would return.

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JohnFieldsGM, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thanks so much for your compliments! John More 

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