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All 97 Louisville hotels

SpringHill Suites Louisville Downtown

3.0 of 5 Hotel   |   132 E Jefferson, Louisville, KY 40202 (Central Business District)
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Ranked #40 of 97 Hotels in Louisville
A recent review
3 of 5 stars reviewed 4 days ago
Ana S Virginia Beach, Virginia
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185 reviews from our community

Traveler rating
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    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed for 4 nights in October 2014 and our experience was all over the place. First the good- the hotel staff was phenomenal and everything was very clean. Management seems to be doing a great job. The breakfast was great and easy. The pool was nice and clean, but a five person max limit on how many people could... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for taking the time to provide feedback on your recent stay. I am glad our staff took great care of you as we take pride in guest service. I have passed along your concerns in regards to the room onto ownership. We look forward to welcoming you back in the future here in Louisville. More

Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel was in a great location, just a 5 minute walk to the convention center and to 4th street where all the action is. Breakfast in the AM made the stay even better. Rooms were nice, clean and up-to-date. The service at this hotel was awesome! Every person there was more than willing to help you with what ever it... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for staying with us earlier this month! I am glad you enjoyed your stay and we look forward to welcoming you back in the future! More

Lexington, Kentucky, United States
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good: Every staff member went out of their way to answer our questions, whether it was with directions or calling a cab for us when the shuttle was busy. Rooms were spacious, and despite contrary reviews, the frosted glass in the bathroom is thick enough that you can't see anything. Even if you are modest, you will be fine.... More

Was this review helpful? Yes 1
Debbie S, Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Jessie S, Thank you for taking the time to provide feedback on your recent stay. We take great pride in providing top notch customer service and am glad our staff took great care of you! We are in the process of upgrading our TV's and channel selection, so hopefully the next time you return our channels will offer more... More

Fishers, Indiana
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent a weekend in Louisville for a wedding and stayed here for two nights. The hotel is in a convenient location, right off I-65, and has an adjacent parking garage for guests, which is very helpful. Check in was easy and the staff friendly and helpful. We had a special group rate so not sure of the normal room rates... More

Was this review helpful? Yes 1
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for staying with us while visiting for a wedding. We look forward to welcoming you back earlier next year after we finish our renovation, which includes all new mattresses. See you soon! More

Colorado Springs
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Be prepared to hear sirens. The hotel is located close to medical centers and the interstate. The hotel is also not that sound proof. Someone knocked on the door next to our and it sounded like they were knocking on our door, plus we could hear them talking when they were in the hallway but not in their room. This... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Thank you for staying with us! I am so glad that our staff and breakfast met your needs while visiting here in Louisville. We look forward to welcoming you back in the future to experience our brand new hotel after renovation! More

Michigan
Contributor
13 reviews 13 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 5, 2014

We were traveling through Louisville and were looking for an easy overnight stop. This was perfect. It was right off the freeway-easy off and easy back on in the morning! The room was nice, beds comfortable. The breakfast was better than other Springhill Suites with a wide selection and a large attractive breakfast room. The front desk staff was friendly... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear funinsunmichigan, Thank you so much for taking the time to post such a positive review of your recent stay with us. I really appreciate your feedback and will be sharing your comments with the team. Regards, Debbie Stevens General Manager More

NJ
Top Contributor
90 reviews 90 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 4, 2014

Stayed here for Ironman Louisville. Checked in on Thursday and stayed till Monday. Positives Hotel is very clean. Staff is super friendly, but most of the city is. Location is pretty good, close to almost everything. Breakfast is very good. It has a good selection, and a nice dining area. Very comfortable beds and furniture. Weaknesses. I say weakness, because... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear tanney9, Thank you so much for taking the time to post a review of your recent stay with us. I am thrilled to hear that you enjoyed your stay. I can assure you that we addressing the channel line up in our guest rooms and will be adding ESPN very shortly, with the football season just starting this is... More

Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 3, 2014

Spent several days in Louisville and stayed at this hotel. Staff were very friendly and helpful. Our room was comfortable and well maintained by the housekeeping staff. The breakfast in the morning had many choices and actually was quite good. We also were impressed with the shuttle service. They took us back and forth to locations in and around Louisville.... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Penny843, Thank you so much for taking the time to post such a positive review about your recent stay with us. I will be sure to share your comments with the team and give a special shot out to our shuttle drivers. It is always to great to hear from guests that really enjoyed their stay with us !... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 27, 2014

First let me say that the staff couldn't be nicer and more helpful. However, I found the room tolerable only after staying in disgustingly filthy room in New Orleans and driving 11 hours to get here. Greeted by large stain in middle of floor. Went to bathroom to find substance on wall next to toilet with pubic hair stuck to... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Ttwist, Thank you for taking the time to post a review of your recent stay with us. I am sincerely sorry that you did not recieve a room that is up to our usual standards of cleanliness. I have met with my Housekeeping Manager and shown her the pictures of the room that you posted online. I can assure... More

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 27, 2014

This is the second time I have stayed here for a week and I felt I would put my review out there for others. I am not a picky person because I typically stay in small towns. For example I stay at a hotel that is in a town right across from a farm and no hot breakfast and that... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Cathy W, Thank you so much for taking the time to review your recent stay with us at the Springhill Suites Louisville Downtown. I do apologize that you found the rooms and hallways to be worn and showing age. The hotel is actually starting a full renovation this November and will be changing out all of the carpets and... More

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Additional Information about SpringHill Suites Louisville Downtown

Address: 132 E Jefferson, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
Number of rooms: 198
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Also Known As:
Springhill Suites Louisville Downtown Hotel Louisville

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