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All 95 Louisville hotels

SpringHill Suites Louisville Downtown

3.0 of 5 Hotel   |   132 E Jefferson, Louisville, KY 40202 (Central Business District)
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Ranked #40 of 95 Hotels in Louisville
A recent review
5 of 5 stars reviewed 2 weeks ago
funinsunmichigan Michigan
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180 reviews from our community

Traveler rating
    55
    78
    34
    7
    6
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38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Michigan
Contributor
13 reviews 13 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling through Louisville and were looking for an easy overnight stop. This was perfect. It was right off the freeway-easy off and easy back on in the morning! The room was nice, beds comfortable. The breakfast was better than other Springhill Suites with a wide selection and a large attractive breakfast room. The front desk staff was friendly... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear funinsunmichigan, Thank you so much for taking the time to post such a positive review of your recent stay with us. I really appreciate your feedback and will be sharing your comments with the team. Regards, Debbie Stevens General Manager More

NJ
Top Contributor
86 reviews 86 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for Ironman Louisville. Checked in on Thursday and stayed till Monday. Positives Hotel is very clean. Staff is super friendly, but most of the city is. Location is pretty good, close to almost everything. Breakfast is very good. It has a good selection, and a nice dining area. Very comfortable beds and furniture. Weaknesses. I say weakness, because... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear tanney9, Thank you so much for taking the time to post a review of your recent stay with us. I am thrilled to hear that you enjoyed your stay. I can assure you that we addressing the channel line up in our guest rooms and will be adding ESPN very shortly, with the football season just starting this is... More

Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Spent several days in Louisville and stayed at this hotel. Staff were very friendly and helpful. Our room was comfortable and well maintained by the housekeeping staff. The breakfast in the morning had many choices and actually was quite good. We also were impressed with the shuttle service. They took us back and forth to locations in and around Louisville.... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Penny843, Thank you so much for taking the time to post such a positive review about your recent stay with us. I will be sure to share your comments with the team and give a special shot out to our shuttle drivers. It is always to great to hear from guests that really enjoyed their stay with us !... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First let me say that the staff couldn't be nicer and more helpful. However, I found the room tolerable only after staying in disgustingly filthy room in New Orleans and driving 11 hours to get here. Greeted by large stain in middle of floor. Went to bathroom to find substance on wall next to toilet with pubic hair stuck to... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Ttwist, Thank you for taking the time to post a review of your recent stay with us. I am sincerely sorry that you did not recieve a room that is up to our usual standards of cleanliness. I have met with my Housekeeping Manager and shown her the pictures of the room that you posted online. I can assure... More

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This is the second time I have stayed here for a week and I felt I would put my review out there for others. I am not a picky person because I typically stay in small towns. For example I stay at a hotel that is in a town right across from a farm and no hot breakfast and that... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Cathy W, Thank you so much for taking the time to review your recent stay with us at the Springhill Suites Louisville Downtown. I do apologize that you found the rooms and hallways to be worn and showing age. The hotel is actually starting a full renovation this November and will be changing out all of the carpets and... More

2 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for three nights. Staff was top notch. Polite, helpful and professional. Breakfast buffet was clean, plentiful, fresh and healthy. Unfortunately we had problems with our room. We were first put in room 907. The lobby is nice and cool but as soon as you get off the elevator and enter the hallways it is stifling hot. When we... More

Was this review helpful? Yes 3
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Misadaa, Thank you for taking the time to post your review of your recent stay with us. I am truly sorry that your experience was not up to our usual standard of service. I have spoken with the Housekeeping Manager and she will be working with our team to ensure that whatever is causing the smell in those rooms... More

WDC
Top Contributor
82 reviews 82 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Agree with other reviewers. Hotel is conveniently located near the city center. Easy walk to 4th Street area and the Yum Center. Staff are super friendly and helpful. Rooms are large and clean. And like the other reviewers, my AC worked extremely well. Decent breakfast spread and dining area. Concur - for a free breakfast it's one of the better... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear GD77, Thank you so much for taking the time to provide your honest feedback about your recent stay with us. I am thrilled to hear that you found our associates to be super friendly. I am currently working with our Engineering team to investigate why the hallways are lacking airflow, we will get this issue addressed as quickly as... More

Indianapolis, Indiana
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Overall, we had a nice stay in a comfortable room. The location is great - which is the main selling point. Our room was on the second floor and we had a to walk through the breakfast area - it smelled like wet dog - and even as a dog lover - it was disgusting. Otherwise, the hotel was clean... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear STL-moe, Thank you so much for taking the time to post a review of your recent stay with us. I am sincerely sorry about the smell on the 2nd floor that you mentioned. I will certainly investigate it with my Engineer and Housekeeping Manager. Thank you again for your feedback. Warmest Regards, More

Evansville, Indiana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 17, 2014

We stayed last to go to a concert at the KFC Yum center. It was about 3 blocks walk so even though was raining when left, it was an easy walk back. The staff was friendly and helpful. The room was large, clean and well laid out. Would have been plenty of room for our 3 kids (though they weren't... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Amy82371, Thank you so much for taking the time to post a review of your recent stay with us, we really do appreciate the honest feedback. I am thrilled to read that you enjoyed your stay and will come and see us again, next time you are in Louisville. Warmest Regards, Debbie Stevens More

Sarajevo, Bosnia and Herzegovina
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014

No matter what is your reason for visiting this is a great place to stay. Everything is near by. Horse racing ~10 min ; riverside restaurants~ 5min ; baseball ~10 min ; night life ~ 5/10min. It's a great hotel but the night staff will lie to you to make you pay more money to the people they are in... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Sandjii, Thank you so much for taking the time to review your recent stay with us. I must admit i am very alarmed by your comments concerning the night staff and their recommendations. I can assure you that my team receives no incentives from local Pizza delivery companies or taxi services and i will be speaking with each of... More

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Additional Information about SpringHill Suites Louisville Downtown

Address: 132 E Jefferson, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
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Also Known As:
Springhill Suites Louisville Downtown Hotel Louisville

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