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All 95 Louisville hotels

SpringHill Suites Louisville Downtown

3.0 of 5 Hotel   |   132 E Jefferson, Louisville, KY 40202 (Central Business District)
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Ranked #38 of 95 hotels in Louisville
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174 people have reviewed this hotel

Traveler rating
    54
    76
    32
    6
    6
See reviews for
61
37
7
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
WDC
Top Contributor
82 reviews 82 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed yesterday NEW

Agree with other reviewers. Hotel is conveniently located near the city center. Easy walk to 4th Street area and the Yum Center. Staff are super friendly and helpful. Rooms are large and clean. And like the other reviewers, my AC worked extremely well. Decent breakfast spread and dining area. Concur - for a free breakfast it's one of the better... More

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Indianapolis, Indiana
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall, we had a nice stay in a comfortable room. The location is great - which is the main selling point. Our room was on the second floor and we had a to walk through the breakfast area - it smelled like wet dog - and even as a dog lover - it was disgusting. Otherwise, the hotel was clean... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear STL-moe, Thank you so much for taking the time to post a review of your recent stay with us. I am sincerely sorry about the smell on the 2nd floor that you mentioned. I will certainly investigate it with my Engineer and Housekeeping Manager. Thank you again for your feedback. Warmest Regards, More

Evansville, Indiana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed last to go to a concert at the KFC Yum center. It was about 3 blocks walk so even though was raining when left, it was an easy walk back. The staff was friendly and helpful. The room was large, clean and well laid out. Would have been plenty of room for our 3 kids (though they weren't... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Amy82371, Thank you so much for taking the time to post a review of your recent stay with us, we really do appreciate the honest feedback. I am thrilled to read that you enjoyed your stay and will come and see us again, next time you are in Louisville. Warmest Regards, Debbie Stevens More

Sarajevo, Bosnia and Herzegovina
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

No matter what is your reason for visiting this is a great place to stay. Everything is near by. Horse racing ~10 min ; riverside restaurants~ 5min ; baseball ~10 min ; night life ~ 5/10min. It's a great hotel but the night staff will lie to you to make you pay more money to the people they are in... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Sandjii, Thank you so much for taking the time to review your recent stay with us. I must admit i am very alarmed by your comments concerning the night staff and their recommendations. I can assure you that my team receives no incentives from local Pizza delivery companies or taxi services and i will be speaking with each of... More

Marina Del Rey
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Spring Hill Suites is conveniently located near hospitals downtown and within blocks of the ballpark, museums and restaurants. It shares a parking lot and fitness facilities with the adjacent Fairfield Inn which is initially a bit confusing. The exterior lobby and hallways were nicely appointed and clean. Our room, however, had stains on the carpet, and it did not... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear niseyb, Thank you so much for the review of your recent stay with us. We are actually in the process of cleaning all of the guestroom carpets for the third time this year and i do apologize that you had stains on your carpet. The Housekeeping Team works really hard to maintain the guestrooms at our hotel. I really... More

Detroit, MI
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family had a wedding in Louisville. We had a large group coming form the Detroit area and all stayed at this hotel. The staff was outstanding. With a lot of crazyness going around, they maintained professional and welcoming. The rooms where fine, maybe a little worn. The bed we had sagged in the middle, but we where able to... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear ArnieB2, Thank you so much for the detailed and honest review of your recent stay with us, i remember the weekend that you are referencing and am thrilled to hear that you thought the team handled it very well. I will be sharing your comments with the team. Regards, More

Lebanon, Pennsylvania
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came to the area to tour the slugger museum and see the Louisville Bats baseball team. Hotel was nice, not what I would expect though for a higher priced marriott brand hotel. We had a king size suite. The pull out sofa was old and very uncomfortable. I choose this hotel as I thought it would be in walking distance... More

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Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Amy M, Thank you so much for taking the time to review your recent stay with us at the Springhill Suites Louisville Downtown. I do apologize that you found the sleeper sofa to be uncomfortable, we are actually starting a full renovation this November and will be changing all of the Sofa's out to a newer version.I really do... More

Cleveland, Ohio
Top Contributor
71 reviews 71 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We chose the hotel because of its proximity to the ball park and multiple museums. As with other Springhill properties, it was clean and served a decent breakfast in a nice lounge. Each room is a small suite. However, there were only two chairs in the room. Spit was not practical to have two friends stop by for a chat.

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Cleve2010, Thank you so much for taking the time to review your recent stay with us. I do apologize that you found the room to not have enough seating, we always have extra chairs available, in the future, please feel free to call the Front Desk and we will happily bring you more. Regards, More

Elizabeth City, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We traveled to Kentucky to play in the Nationals Baseball tournament and selected this host hotel to say in. It was a nice hotel. The room was adequate for our 8 day stay. They do not have dressers in the rooms. This was unexpected. The staff was very nice. There were several teams staying in the hotel. It was a... More

Was this review helpful? Yes 1
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Tracie S, Thank you for taking the time to post your review of your stay with us, we really do appreciate the feedback. My team and i are thrilled to hear that you enjoyed your stay and would choose us again, for your lodging needs. Regards, More

Independence, Iowa
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Family of 4 stayed here while spending one night in Louisville. Hotel was clean with 2 beds and pull out sofa in our room. There was free wifi, which is a must! The parking was also free, which was nice. Breakfast was good with limited choices. Staff were very accomodating to us. We chose a downtown location because we wanted... More

Was this review helpful? Yes
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear tjnels, Thank you for the 4 star review, i realy appreciate you taking the time to post your comments about your stay with us. Regards, More

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Additional Information about SpringHill Suites Louisville Downtown

Address: 132 E Jefferson, Louisville, KY 40202
Phone Number:
Location: United States > Kentucky > Louisville > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
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Also Known As:
Springhill Suites Louisville Downtown Hotel Louisville

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Romantic Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
The Springhill Suites Louisville Downtown is just a short walk to the entertainment and dining options found at 4th Street Live and convenient to Churchill Downs, the Louisville Slugger Museum, and the city's waterfront. Guest rooms feature complimentary high-speed Internet Access, luxury bedding, a microwave, mini-fridge, and cable TV. The property also offers a complimentary new breakfast buffet, an indoor pool, and fitness room. ... more   less 
Number of rooms
198

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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