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All 95 Louisville hotels

Springhill Suites Louisville Airport

3.0 of 5 Hotel   |   820 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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Ranked #24 of 95 hotels in Louisville
A recent review
3 of 5 stars reviewed 4 days ago
859TK Cincinnati, Ohio
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105 people have reviewed this hotel

Traveler rating
    46
    38
    16
    3
    2
See reviews for
36
16
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Cincinnati, Ohio
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Spent the night at the hotel as we had a 6am flight the next morning. The hotel itself is alright. The lobby appears to have been updated recently, however, that is where it stopped. The room was was outdated and dark, the furniture is worn and in need of updating. The bed was comfy and staff was friendly. We did... More

Was this review helpful? Yes
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

859tk, We appreciate you letting us know how your stay was. We will take these comments and go over these with the staff. We want every guest to have an enjoyable stay. We take these comments very serious as we strive to have a great customer service level as we want to back the product with the staff. Sincerely, Chad... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed only one night, but it was a easy check-in and the room was nice. I would say that it was not a "Suite" more of a oversized room. I think they put us in a handicap room which might account for this. But for the overall stay, it was nice.

Was this review helpful? Yes
Chad M, Manager at Springhill Suites Louisville Airport, responded to this review

Robert, We want to thank you for letting us know how your stay was. We want every guest to have a great stay. We appreciate the comments as we will share these with the staff. Sincerely, Chad McCubbin Asst. General Manager More

Williamsburg, Virginia
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Easy to get to from I64 and the east. Does not involve a trip deep into the city. Nothing we saw for eating within walking distance, but that was not the criteria. We wanted a nice affordable place with quick early-morning access to Churchill Downs and this was perfect. Staff was very helpful, room was clean and fresh. Beds were... More

Was this review helpful? Yes
Chad M, Manager at Springhill Suites Louisville Airport, responded to this review

Vafedtraveller, We just want to thank you for taking the time to let us know how your stay was. We take great pride in customer service. We once again thank you for letting us know how great the staff was and we look forward to having you stay with us again. Sincerely, Chad McCubbin Assistant General Manager More

Crestwood, Kentucky
Top Contributor
53 reviews 53 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here last weekend with my wife. We thoroughly enjoyed our stay due to our room being comfortable, good internet access, and a friendly staff clearly versed in providing outstanding customer service. We enjoyed breakfast though the staff clearly appeared overwhelmed with the large number of guests on account of the PGA Tournament occurring during our visit. Overall, I... More

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Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Robert, We just want to thank you for taking the time to let us know how your stay was. We strive on customer service and always want every guest to have an enjoyable stay. We hope your stay felt like home with us. We love sharing these comments with the staff and cant wait to have you stay with us... More

Lilburn
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Tabitha and Breanna were great and helpful!!! We were allowed to check in early so we could dress for a special event. Housekeeping even checked to make sure all was okay! Great stay! Great accommodations!

Was this review helpful? Yes
Chad M, General Manager at Springhill Suites Louisville Airport, responded to this review

Blessedtoventure, We just want to thank you for taking the time to let us know how your stay was. We try to make every guest stay an enjoyable one. We appreciate the comments and will le tthe staff know. Sincerely, Chad McCubbin More

Iowa
Top Contributor
123 reviews 123 reviews
44 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have always enjoyed my stays at various Springhill Suites and the Louisville Airport location is no exception. Although located off the north end of the airport, flight traffic was minimal so noise was not a problem. It is located an easy 10 minute drive (with light traffic) to downtown and a half mile walk from the Kentucky Expo Center,... More

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Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

IA Hawks, We greatly appreciate you taking the time to let us know how your stay was. We always strive for great customer service and would love to have you stay with us again. Sincerely Chad McCubbin Assit. General Manager Springhill Suites Louisville Airport More

Laguna Niguel, California
1 review
5 of 5 stars Reviewed 5 weeks ago

I love the Springhill Suites, Airport. The staff here is very friendly & accommodating. It's a great place to spend time away from home. The entire staff works together to ensure that all of their guests needs are met. I'll definitely stay here whenever I'm in town.

Was this review helpful? Yes
Chad M, General Manager at Springhill Suites Louisville Airport, responded to this review

Tito, We just want to thank you for taking the time to let us know how your stay was. We strive on customer service and always want every guest to have an enjoyable stay. We hope your stays feel like home with us. We love sharing these comments with the staff and cant wait to have you stay with us... More

franklin,ky
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 22, 2014

there 6 of us so we stayed in 2 queen beds and pull out sofa the motel was clean and the desk people were great checking us in was a little disappointed in room not very big sofa and beds close to each other it had said a sitting room we have stay in a lot of motels when they... More

Was this review helpful? Yes
Chad M, Manager at Springhill Suites Louisville Airport, responded to this review

Sandie, We just want to thank you for taking the time to let us know how your stay was. We always want to strive to be better and we thank you for letting us know about your stay. We hope you will stay with us again. Sincerely Chad McCubbin Assit. General Manager Springhill Suites Louisville Airport More

Germantown, Tennessee
Top Contributor
102 reviews 102 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 16, 2014

I was passing through Louisville the other night and reserved a room at this hotel as I have stayed there previously. Great customer service and clean modern lobby. The rooms are clean and up to date and I like that the bathroom sink is seperate from the shower so two can get ready at one time. Although this location is... More

Was this review helpful? Yes 1
Chad M, Manager at Springhill Suites Louisville Airport, responded to this review

Jim, We appreciate you taking the time to let us know how your stay was. We are so glad your stay was an enjoyable one. We hope you will stay with us again. Sincerely, Chad McCubbin Asst. General Manager Springhill Suites by Marriott Louisville Airport More

Chicago, Illinois
1 review
4 of 5 stars Reviewed June 30, 2014

Being a listed hotel for the Nationals Youth baseball tournament, staff is very friendly and accommodating. Being walking distance to Kentucky Kingdom is a big plus. Big thanks for making our trip very memorable.

Was this review helpful? Yes
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

CRD73, We just want to thank you for taking the time to let us know how your stay was. We appreciate you staying with us. We will past this on to the staff on how they did while you were here. Thanks Chad McCubbin Assistant General Manager Springhill Suites By Marriott Louisville Airport More

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Additional Information about Springhill Suites Louisville Airport

Address: 820 Phillips Lane, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Louisville Airport 3*
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Also Known As:
Springhill Suites Louisville Airport Hotel Louisville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#20 Family Hotel in Louisville #28 Romantic Hotel in Louisville
Hotel Class
Number of rooms
120

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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