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Springhill Suites Louisville Airport

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820 Phillips Lane, Louisville, KY 40209
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1 room 1 adult
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Springhill Suites Louisville Airport
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164 Reviews from our TripAdvisor Community

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South Carrollton, Ky
Level Contributor
254 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for a convention, but this was the overflow lodging. We were very happy to stay. Our room was very large, with a small kitchen area. Everything was very clean. Very large walk-in shower with plenty of hot water. Nice breakfast area off the lobby. They also sell, besides chip, candy & soft drinks, frozen meals for the microwaves,... More 

Helpful?
Thank WorldTravelers1218
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

We just want to thank you for taking the time to let us know how your stay was. We strive for great customer service and hope to have you back in the near future. Sincerely, Chad McCubbin Assistant General Manager Springhill Suites Louisville Airport More 

Georgetown, Kentucky
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 18, 2015

The hotel was very nice; very close to Freedom Hall. Our room was a suite, which was nice, but the TV was situated in the middle of the room so you can view it from the living area or from the bed. I loved the shuttle service!! The took us to our show at Freedom Hall and picked us up--we... More 

Helpful?
Thank ChrisJ1018
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Dear Chris, Thank you for sharing your experience at the SpringHill Suites Louisville Airport through the Guest Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to... More 

2 reviews
1 of 5 stars Reviewed December 13, 2015 via mobile

The hotel is right on a major highway and very close to the runway. Planes are taking off every 5-10 minutes during the night (I assume most are UPS planes). Windows are not sound proofed. Whole room shaking. I slept on/off for 2 hours - then gave up. Will NEVER stay here again!

Helpful?
Thank Mikael O
David M, Manager at Springhill Suites Louisville Airport, responded to this review

We are so sorry that you had a bad experience. Many find the convenience of our location worth the distraction. More 

Nashville, Tennessee
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 7, 2015

The hotel is clean and new looking both inside and out. It's not far from the city at all either. The rooms are spacious and very comfortable. The views are nice as well. They also have complementary breakfast which makes the stay even that much better! The personal are friendly and you won't be disappointed at all from your stay... More 

Helpful?
Thank LaRon G
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Dear Laron G, Thank you for sharing your experience at the SpringHill Suites Louisville Airport through the Guest Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

KINGMAN
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

This was our first stay at this hotel. It was very clean and the rooms are nice. The breakfast is just okay and with tax it was over $200 for one night which is way overpriced for this type of hotel. I know rates were higher because of show at expo center but not really worth this much.

Helpful?
Thank Queenbee4067
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Queen, We just wanted to say thank you for taking the time to let us know how your stay was. We strive for great customer service and hope to see you again in the future. Sincerely, Chad McCubbin Assistant General Manager More 

Indianapolis, Indiana
Level Contributor
11 reviews
4 of 5 stars Reviewed October 26, 2015

Nice hotel, comfortable rooms with lots of room. Breakfast was great. Location was central to everything Louisville has to offer. This hotel sits along a busy highway and is directly across the highway from the airport. So, depending on how busy the weekend is it could be quite noisy.

Helpful?
Thank Erinn O
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Erin, We just want to thank you for taking the time to let us know how your stay was. We strive for great customer service. We hope to see you again when your travels bring you back to Louisville. Sincerely, Chad McCubbin Assistant General Manager Springhill Suites Louisville Airport More 

Comstock Park, Michigan
1 review
5 of 5 stars Reviewed October 24, 2015 via mobile

We stayed here for the GIE expo and brought our 2 children! The staff was amazing, my daughter needed milk to go to sleep. They not only have her some and saved me a trip to the store, but gave us extra for later! Rooms spacious and clean! Will stay again!!

Helpful?
Thank tara_wells30
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Tara, We just want to thank you for taking the time to let us know how your stay was. We strive for great customer service. We hope to see you again in the future. Sincerely, Chad McCubbin Assistant General Manager Springhill Suites Louisville Airport More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

Miss D took great care of us!! First off we parked our car here before we left on our cruise. The price was great and the staff has all been amazing as well. When we arrived after our cruise to stay before going home Miss D made sure to give us a room away from the kids that would be... More 

Helpful?
Thank Michelle S
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Michelle, Thank you for sharing your experience at the SpringHill Suites Louisville Airport through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

Ellettsville, Indiana
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 17, 2015

I have stayed at this location several times while on business in Louisville. The location is convenient and the rooms are always clean. I always drive in, so I have a car to get to places I need to be in the area. The most recent time I stayed I noticed they had done several renovations. The lobby was redone... More 

Helpful?
Thank Jaypbee91
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Jay, Thank you for sharing your experience at the SpringHill Suites Louisville Airport through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

Philadelphia, Pennsylvania
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 17, 2015

A bright clean and modern suites hotel is close to both the airport and the Expo Center. I stay here a couple times a year on the nights before flying home. There is a convenient shuttle service to both the airport and Expo Center. There is little aircraft noise in most rooms. The free breakfast to well stocked. The only... More 

Helpful?
Thank Richard K
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Richard, Thank you for sharing your experience at the SpringHill Suites Louisville Airport through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

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