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All 96 Louisville hotels

Springhill Suites Louisville Airport

3.0 of 5
820 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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Springhill Suites Louisville Airport
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Ranked #28 of 96 hotels in Louisville
Most recent review
4 of 5 stars Reviewed June 7, 2013
Tlsenn West Plains, Missouri
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65 reviews from our community

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West Plains, Missouri
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 7, 2013 via mobile

We were in town for a graduation and since there were no rooms at our usual hotel, Courtyard, we booked in here. The staff were very nice and welcoming, inc the maintenance man who helped us out with a small request. The room was very clean and comfortable. The hotel even offered a shuttle to the expo center where the... More

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See 3 more reviews by Tlsenn for Louisville
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
June 12, 2013

Thank your for your feedback. We greatly appreciate you taking the time to do so. I am happy to hear that our staff was friendly, the rooms were clean and you enjoyed your stay. We hope to see you again in the future. Congratulations to the Graduate. Sincerely Simone Mangold Front Office Manager More

KY
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 3, 2013

We stayed at Springhill Suites on this side of town because we were going to Mega Caverns. (an exit or two over). We had stayed at the Springhill Suites on Hurstbourne many times. This hotel was adequate, and if it has the park and fly it would be a good value, but if you have a choice on where in... More

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See 5 more reviews by juliewillgreg for Louisville
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
June 12, 2013

Thank you for taking time to leave feedback about your stay. We apologize that we didn't meet your needs during your stay however appreciate that you mentioned our friendly staff. Thanks again, Sincerely Simone Mangold Front Office Manager More

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2013

I have been to Louisville on numerous occasions, but this is only my second time at Springhill Suites near the airport. Both suites were clean and roomy. I especially liked the beds—very comfortable. The bathroom was large with the sink separate from the shower/tub area. The living room had a work desk as well as a sofa and a chair.... More

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James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
June 3, 2013

Thank you very much for your feedback. I am glad to hear you enjoyed the layout of the room, bathroom and our comfortable matresses. A good nights rest is always the best start for a new day. Thanks again for staying with us and hopefully we will see you in the near future. Sincerely Simone Mangold More

Lucasville,OH
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2013

We had an unexpected stay here when our flight to Cincinnati got cancelled and they flew us into Louisville. The airlines sent our luggage to Cincinnati, and us to Louisville. The front desk was very helpful to our plight. She gave us all the personal items we needed to stay the night. The room was very nice and spacious. The... More

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James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
June 3, 2013

Thank you for taking the time to do the Trip Advisor. I am glad we were able to accomodate you when you had your flight rerouted and that the Front Desk was able to get you going with all the little ammeneties needed. We appreciate your responses and looking forward serving you in the future. Sincerely Simone Mangold More

Westminster, CO
Top Contributor
115 reviews 115 reviews
114 hotel reviews
Reviews in 79 cities Reviews in 79 cities
233 helpful votes 233 helpful votes
3 of 5 stars Reviewed May 22, 2013

I recently stayed here for business. The location was great because I was flying into Lousville, and needed a place close to the airport after a light flight. This hotel seemed to fit the bill. Checkin was okay. Nothing special. The room was completely uninspiring. Cramped quarters, small workspace, dated bathroom that wasn't completely clean. The room layout made it... More

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James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
June 3, 2013

Thank you for your feedback regarding your stay. We appologize that we didn't seem to fit your needs during your stay. We do have some different layouts available and depending on your room location some are bigger then others. But thank you for staying with us and perhaps in the future we can accomodate you with a larger room. Sincerely... More

Lake Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 28, 2013

My grandson had a basketball tournament April 26-28 in Louisville. I checked Tripadvisor for reviews on a number of hotels, and Springhill Suites suited our needs as it was a 100% non-smoking hotel, which included a complimentary breakfast and indoor pool. As an added bonus, we were given connecting rooms. The staff was very friendly and the rooms were large... More

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James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
May 1, 2013

Thank you very much for your review. It was a great time having you and all the other attendees for the Basketball Tournament stay with us. We are looking forward to accomadate you and the teams in the future. Sincerely Simone Mangold FOM More

Owensboro, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

My family and I were in town for a wedding downtown and this was centrally located to the airport, restaurants, shopping and the Horseshoe Casino (about a 15 minute drive! The hotel was clean and the staff was very nice and helpful when called upon for anything...the breakfast was very tasty and convenient. I would recommend this hotel to anyone... More

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James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
April 17, 2013

We greatly appreciate you taking the time to write this very kind review. Thank you so much. We are looking forward seeing you again in the future. Sincerely Simone Mangold, Front Office Manager More

Largo, Florida, USA
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 1, 2013

The hotel was great, ample parking, nice grounds, well kept common areas and hallways, and a good breakfast. The indoor pool was an added touch but the fitness area was a little small. The room was great with lots of room, and was nicely furnished but the bed was a little to firm for me. Due to the proximity to... More

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See 2 more reviews by Rschrader for Louisville
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
April 4, 2013

Thank you very much for your kind review. We greatly appreciate your feedback and hope to see you again in the future. Sincerely, Simone Mangold FOM More

Summerville, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 21, 2013

We had a fantastic time, room was clean, service was wonderful, breakfast staff was phenomenal. Breakfast offerings were normal except for special touches like salsa or shredded cheese for your biscuit or hard boiled egg, strawberry sauce for waffles or walnuts and cranberries for oatmeal. Hot tea selection was better than I have seen at more pricey hotels. Also Sunday... More

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James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
March 25, 2013

Thank you very much for taking the time givins us this great review. It is always appreciated to hear great feedback. We will pass it on to our Staff to keep their smiling faces smiling. Again thank you for staying with us here at Springhill Suites Louisville Airport. Sincerely Simone Mangold, Front Office Manager More

Lutherville, Maryland
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2013

I have stayed here three times in the past. 3 years for several days. Excellent customer service, excellent room and breakfast. I can't say enough good things and very quiet. It is across from the airport which is a UPS hub but is no problem. I highly recommend this hotel when in the Louisville area. You will need a car... More

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James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review
March 25, 2013

First let me thank you for making us your number one choice when in the area. I will pass your kind words on to our staff to keep their smiling faces smiling. We greatly appreciate your feedback here on Trip Advisor. Sincerely Simone Mangold, Front Office Manager More

 
 
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Additional Information about Springhill Suites Louisville Airport

Also Known As:
Springhill Suites Louisville Airport Hotel Louisville
Springhill Suites Louisville Airport Hotel
Springhill Suites Louisville
Address: 820 Phillips Lane, Louisville, KY 40209
Phone Number:
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotels in Louisville
#29 Family Hotels in Louisville
Price Range: $$
Hotel Class:3 star (3*)
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