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All 95 Louisville hotels

Springhill Suites Louisville Airport

3.0 of 5 Hotel   |   820 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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79%
Ranked #23 of 95 Hotels in Louisville
A recent review
5 of 5 stars reviewed 1 week ago
edgarinohio96 ohio
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109 reviews from our community

Traveler rating
    49
    39
    16
    3
    2
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39
16
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
ohio
1 review
5 of 5 stars Reviewed 1 week ago

I great appreciate the staff for the excellent experience that my daughter and her family had staying at this location over the labor day weekend. The manager of the hotel worked me on all aspects of the charges so that my daughters family would have a worry free stay. Communication was excellent and there were no flaws in the stay.... More

Was this review helpful? Yes
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

edgarinohio96, We appreciate you taking the time to let us know how your stay was. We will share your comments with the entire staff. We thank you again for letting us know how we made your stay enjoyable. We hope to see you again. Chad McCubbin Asst. General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at Springhill Suites during a weekend trip and was very pleased with our stay. The staff was exceptional and our rooms were clean and kept up very well. The website was very easy to maneuver for making a reservation. When I visit Louisville again I will definitely stay here.

Was this review helpful? Yes
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Jevelyn, We appreciate you taking the time to let us know how your stay was. We will share your comments with the entire staff. We thank you again for letting us know how we made your stay enjoyable. We hope to see you again. Sincerely, Chad McCubbin Asst General Manger More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff was pleasant and efficient. Hotel was clean. Very pleasant. Great indoor pool. One of the best breakfasts...scrambled eggs, waffles, rolls, muffins, sausage, juices, excellent coffee and a nice dining space.

Was this review helpful? Yes
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

ellennorr, We appreciate you taking the time to let us know how your stay was. We will share your comments with the entire staff. We thank you again for letting us know how we made your stay enjoyable. We hope to see you again. Sincerely, Chad McCubbin More

Lexington
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a really nice property. Clean and neat with a good breakfast. I have stayed here several times when attending the Kentucky State Fair and it is a comfortable walk to the entrance or a free shuttle ride if you choose.

Was this review helpful? Yes
Chad M, General Manager at Springhill Suites Louisville Airport, responded to this review

Mayorcooper, We appreciate you taking the time to let us know how your stay was. We will share your comments with the entire staff. We thank you again for letting us know how we made your stay enjoyable. We hope to see you again. More

Cincinnati, Ohio
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent the night at the hotel as we had a 6am flight the next morning. The hotel itself is alright. The lobby appears to have been updated recently, however, that is where it stopped. The room was was outdated and dark, the furniture is worn and in need of updating. The bed was comfy and staff was friendly. We did... More

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Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

859tk, We appreciate you letting us know how your stay was. We will take these comments and go over these with the staff. We want every guest to have an enjoyable stay. We take these comments very serious as we strive to have a great customer service level as we want to back the product with the staff. Sincerely, Chad... More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed only one night, but it was a easy check-in and the room was nice. I would say that it was not a "Suite" more of a oversized room. I think they put us in a handicap room which might account for this. But for the overall stay, it was nice.

Was this review helpful? Yes
Chad M, Manager at Springhill Suites Louisville Airport, responded to this review

Robert, We want to thank you for letting us know how your stay was. We want every guest to have a great stay. We appreciate the comments as we will share these with the staff. Sincerely, Chad McCubbin Asst. General Manager More

Williamsburg, Virginia
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Easy to get to from I64 and the east. Does not involve a trip deep into the city. Nothing we saw for eating within walking distance, but that was not the criteria. We wanted a nice affordable place with quick early-morning access to Churchill Downs and this was perfect. Staff was very helpful, room was clean and fresh. Beds were... More

Was this review helpful? Yes
Chad M, Manager at Springhill Suites Louisville Airport, responded to this review

Vafedtraveller, We just want to thank you for taking the time to let us know how your stay was. We take great pride in customer service. We once again thank you for letting us know how great the staff was and we look forward to having you stay with us again. Sincerely, Chad McCubbin Assistant General Manager More

Crestwood, Kentucky
Top Contributor
54 reviews 54 reviews
37 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 11, 2014

I stayed here last weekend with my wife. We thoroughly enjoyed our stay due to our room being comfortable, good internet access, and a friendly staff clearly versed in providing outstanding customer service. We enjoyed breakfast though the staff clearly appeared overwhelmed with the large number of guests on account of the PGA Tournament occurring during our visit. Overall, I... More

Was this review helpful? Yes
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

Robert, We just want to thank you for taking the time to let us know how your stay was. We strive on customer service and always want every guest to have an enjoyable stay. We hope your stay felt like home with us. We love sharing these comments with the staff and cant wait to have you stay with us... More

Lilburn
1 review
5 of 5 stars Reviewed August 11, 2014 via mobile

Tabitha and Breanna were great and helpful!!! We were allowed to check in early so we could dress for a special event. Housekeeping even checked to make sure all was okay! Great stay! Great accommodations!

Was this review helpful? Yes
Chad M, General Manager at Springhill Suites Louisville Airport, responded to this review

Blessedtoventure, We just want to thank you for taking the time to let us know how your stay was. We try to make every guest stay an enjoyable one. We appreciate the comments and will le tthe staff know. Sincerely, Chad McCubbin More

Iowa
Top Contributor
135 reviews 135 reviews
45 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed July 31, 2014

I have always enjoyed my stays at various Springhill Suites and the Louisville Airport location is no exception. Although located off the north end of the airport, flight traffic was minimal so noise was not a problem. It is located an easy 10 minute drive (with light traffic) to downtown and a half mile walk from the Kentucky Expo Center,... More

Was this review helpful? Yes
Chad M, Front Office Manager at Springhill Suites Louisville Airport, responded to this review

IA Hawks, We greatly appreciate you taking the time to let us know how your stay was. We always strive for great customer service and would love to have you stay with us again. Sincerely Chad McCubbin Assit. General Manager Springhill Suites Louisville Airport More

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Additional Information about Springhill Suites Louisville Airport

Address: 820 Phillips Lane, Louisville, KY 40209
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Louisville Airport 3*
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Also Known As:
Springhill Suites Louisville Airport Hotel Louisville

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