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All 95 Louisville hotels

21c Museum Hotel Louisville

4.5 of 5 Hotel   |   700 West Main Street, Louisville, KY 40202
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21c Museum Hotel Louisville
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93%
Ranked #3 of 95 hotels in Louisville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
RachelandDonny Kentucky
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600 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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There are newer reviews for 21c Museum Hotel Louisville
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Kentucky
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed overnight for an anniversary trip. The location is great, a few minutes' walk to the Kentucky Center and many, many restaurants. The first and best compliment I can provide is that the service here is second only to the service we experienced at a Ritz. Every staff member anticipated our needs, greeted us, and offered to help with... More

Was this review helpful? Yes 1
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hello RachelandDonny, Thank you for choosing to spend your anniversary with us! We greatly appreciate your compliments to our team, and are thrilled that you found our team to be hospitable and helpful. We hope to welcome you back soon. More

Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
14 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The 21C Museum Hotel in Louisville is simply excellent for business travelers. From the time that you stop at the curb, check in, eat a meal and check out, the hotel staff go out of their way to be helpful and friendly. The hotel has $5M of contemporary art - along the walls, on the lounge bar, in the elevator.... More

Was this review helpful? Yes 5
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hello IMAbbyNormal, Thank you for taking the time to write such a nice review about your visit to 21c Louisville. We are glad to hear that you enjoyed your guestroom amenities, the contemporary art galleries and Proof on Main. We look forward to seeing you next time your travels bring you to Louisville. More

Houston Texas
Top Contributor
104 reviews 104 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 16, 2014

If you are trying to rest during the day, I dont recommend this hotel, sorry, but it is cool and artsey, but noisy. My room was on the back alley, first thing in the morning, a garbage truck is right out side my window taking care of the large dumpster, during the rest of the day various trades use the... More

Was this review helpful? Yes 2
Gabe I, Director of Operations at 21c Museum Hotel Louisville, responded to this review

Hello Sirsmokeyjoe, Thank you for sharing your experience with us. It is our goal to provide you with a comfortable stay; clearly we missed the mark. We have utilized your feedback to retrain our teams to ensure the issues are isolated. We would love another opportunity to knock your socks off. Please don't hesitate to reach out should your travels... More

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

While I've stayed at the 21c before, my husband and I were blown away about how accommodating and helpful the staff were. Check-in was not until 4pm but we arrived at noon and they immediately got us set up in our room and then walked us through a few running and walking maps of Louisville. They pointed out their favorite... More

Was this review helpful? Yes 1
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hi Amy, Thank you for taking the time to write such a nice review about your stay at 21c Louisville. We are glad to hear that you found our team to be helpful and accommodating. It sounds like you were able to explore downtown Louisville and the Nulu neighborhood--we hope you enjoyed seeing a little bit what Louisville has to... More

New York
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 31, 2014

We stayed at 21c for a weekend wedding. Having been to Louisville several times before and not being impressed with really first class accommodations in Louisville (in spite of Tripadvisor reviews) we were really pleasantly surprised. From the moment that we valet parked our car (each valet was personable and fun) to check-in (front desk staff was friendly and knowledgeable)... More

Was this review helpful? Yes 2
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hello Travelmaven64, Thank you for taking the time to share such a lovely review about your visit to 21c Louisville. It sounds like you took advantage of everything our property has to offer from the museum to the restaurant to our location in downtown Louisville. We are glad to hear you enjoyed your visit! More

Nashville, TN
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2014

Suggest you book rooms at higher floor - 4th is highest. Also, request rooms 410 thru 414 - or any room that fronts Main St or Seventh Ave. Very large rooms and spacious. These rooms provide very large windows with lots of light. Those rooms facing the Atrium are very dark and only one small window. Bathrooms could be larger... More

Was this review helpful? Yes 4
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hello Henry, Thank you for sharing your thoughts about you visit to 21c Louisville. I'm glad you enjoyed your Luxury Guestroom overlooking Main Street! Because our property was five buildings renovated into one, each room is a little different in its architectural features. We hope to see you again soon, and would love to see you at our properties in... More

Berea, Kentucky
Senior Contributor
38 reviews 38 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 28, 2014

Classy, elegant, great art! I went with my daughter, son-in-law, and four year old granddaughter. There were several fun things that captured my granddaughter's fascination; the image of the sleeping couple on the lobby floor, (she had to lay down between the couple),the falling letters by the elevators, the round smoke billow things, the music playing in the gallery, some... More

Was this review helpful? Yes 4
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hi KYQuilter, We love hearing that you and your family had such a good time during your stay with us. I'm glad that you mentioned "Sleepers"--this artwork is so much fun to experience! Be sure to visit our properties in Cincinnati and Bentonville--I think you'll enjoy their museums and guestroom amenities, too. More

Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 25, 2014

We liked the museum addition to the hotel. Not sure about the red penguin but found it cute and fun to have them on the room floors to move around. We found parking in the garage 1/2 block from hotel a money saver than valeting for $25. We stayed in the second floor above Proof...it was noisy to stay that... More

Was this review helpful? Yes 2
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hello Wonderlust1012, Thank you for taking the time to write a review about your stay at 21c. We are happy to hear that you found our team members to be pleasant and that you had a nice stay. We hope to see you again soon. More

Dallas, Tx.
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 25, 2014

We had brunch at Proof the morning after the Derby, and truly enjoyed touring the lobby/art museum in this hotel. Proof, the restaurant, had a fantastic brunch menu! Still hoping to figure out how to make the Bourbon Bellini!

Was this review helpful? Yes 2
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hi Sue4LSU, Thank you for choosing Proof on Main for your post-Derby brunch! We hope to see you again soon. More

Indiana
Top Contributor
50 reviews 50 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 24, 2014 via mobile

Wow ! My wife booked us here for a 2 night stay to enjoy our 30th wedding anniversary. From the very first moment you enter the opened doors, you are made to feel special about yourself, and feel welcomed by the entire staff. No need to go on and on reciting everything special about this place. The other superb reviews... More

Was this review helpful? Yes 2
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hi Bob, Thank you for choosing to spend your 30th wedding anniversary at 21c. We feel honored that you celebrated with the red penguins! More

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Additional Information about 21c Museum Hotel Louisville

Address: 700 West Main Street, Louisville, KY 40202
Phone Number:
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — 21c Museum Hotel Louisville 4.5*
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Also Known As:
21c Museum Louisville
Hotel 21c Museum

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Louisville #2 Romantic Hotel in Louisville #2 Business Hotel in Louisville #3 Family Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
21c Museum Hotel Louisville is more than just a place to spend the night – it's a 90-room boutique hotel, contemporary art museum, award-winning restaurant and cultural civic center nestled in the heart of Museum Row in historic downtown Louisville. With over 5000 square feet of art-filled meeting and event space, 21c guests enjoy authentic Southern hospitality and accessible luxury while exploring the work of contemporary artists in America's only museum dedicated solely to art of the 21st Century. Whether you are visiting Bourbon Country, spending a day at Churchill Downs, or hosting a lavish Southern wedding, 21c is a modern epicenter for culture, activity and artistic expression. Applauded by Travel & Leisure Magazine as "one of the most ambitious unions of art and hospitality ever undertaken," and hailed by The New York Times as "an innovative concept with strong execution and prompt and enthusiastic service," come meet the infamous Red Penguins and discover how 21c Museum Hotel Louisville is redefining the art of hospitality. ... more   less 
Number of rooms
90

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