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Residence Inn Louisville Downtown

3.0 of 5 333 East Market Street, Louisville, KY 40202
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Certificate of Excellence 2014
Residence Inn Louisville Downtown
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Residence Inn Louisville Downtown
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126 reviews from our community

Traveler rating
    68
    39
    10
    3
    6
See reviews for
33
29
1
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Toronto, Canada
1 review
3 of 5 stars NEW

Generally a decent property with some nice extras - wi-fi, breakfast, etc. If you stay here be sure to specify a room not fronting to Market street, the combination of traffic noise and construction will wake you each morning... Had a two bedroom unit with kitchen but very limited utensils to actually cook with, none available when called front desk.

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Stefran30, Thank you so much for taking the time to write an online review about your stay at our property. As our city continues the bridge project I do know there is some random noise at times outside of the hotel. If there is anything I can do please don't hesitate to reach out to me directly at the hotel.... More 

Elizabethtown, Kentucky
Top Contributor
59 reviews 59 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family stayed here because of weather forecast for Basketball Game at the Yum Center. It is an easy .5 mile walk to the Yum. Even though the sidewalks were covered with snow, the walk was not bad. Our family had two studio rooms for 5 (3 adults & 2 kids). We chose this hotel because it is pet-friendly. The... More 

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

CardfanDubG, Thank you for taking the time to write an online review about your recent stay at our property. Your comments are truly appreciated and we are glad to hear our location was perfect for the event you were attending. We look to see you again in your future travels. mark Kirsch-GM More 

Indiana
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 6, 2015

Residence Inn Downtown offers amenities most hotels do not. Breakfast is offered every morning, and it is a full buffet with cereals, fruits, waffles, eggs, etc. Dinner is offered 3 nights a week. That leaves only Thurs.- Sun. that guests have to get dinner on their own. The rooms have microwaves, full size refrigerators, and dishwashers. This is handy for... More 

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Sellers family, Thank you so much for taking the time to review our hotel online. We want you guys to be comfortable while staying at our hotel and continue to discuss daily of more creative ways to make this happen. We are so glad to have you staying at our hotel and look forward to making your stay more comfortable.... More 

Newburgh, Indiana
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 6, 2015

We are staying at the Residence Downtown Louisville Kentucky due to my husbands recent spinal cord injury at the suggestion of Frazier Rehab. The hotel is nice but the entrance doors are not accessible for wheelchair users. They do have lift for hot tub and pool but the access to these areas is not very wheelchair friendly, hard to maneuver... More 

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Ms Martin, I truly appreciate you taking the time to review our hotel online. As we have spoken a few times I want you to know how much we appreciate you staying with us during your husband's treatment and want you to know that I am always available anytime there is something the hotel can do to make your stay... More 

Joliet, Illinois
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 28, 2014

Our room was changed from a suite for a family of 5 to two rooms that could easily accommodate 4 people each. They asked us if it was alright via email the night before our stay. We agreed. Upon arrival we were treated to some complimentary items from their little store area, along with some cookies and candies for the... More 

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Dear valued guest, Thank you, for taking the time review our hotel online. Mark Kirsch-GM More 

Tampa, Florida
Top Contributor
75 reviews 75 reviews
74 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed December 20, 2014

I stayed at this hotel for 3 nights for business. I called ahead of time to request a certain type of room (quiet, away from elevator and ice machines, etc) and then again day of just to be sure I had a quiet room. Both times I was assured it was taken care of. So when I checked in and... More 

Was this review helpful? Yes 1
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Dear valued guest I truly apologize for hotel not living up to our promise while you stayed at our property. I will use all the information you provide as an oppurtunity to train my staff. We do appreciate your business and i sincerly apologize Mark Kirsch-GM More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed October 14, 2014

Stayed for two nights during a road trip. Very accommodating staff when we rolled in at 2am, clean, spacious room. Located within walking distance to main attractions, restaurants, and the river. They waived our parking fee so we didn't have to pay to park in their lot during our weekend, which was awesome.

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Val, Thank you so much for staying at our property and taking the time to leave an online review. We truly appreciate your business! Mark Kirsch-GM More 

London
Top Contributor
109 reviews 109 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 21, 2014

"We were 2 couples needing a "half way" stop on our trip to Memphis and was keen to try the Residence Inn downtown Louisville, paid parking was convenient, safe and secure and front desk staff very helpful and friendly. Our 2 bedroom suite was a little "tired" furniture was a bit knocked about and the cupboard door underneath the basin... More 

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Calabaykid, Thank you so much for taking the time to let us know about your stay. We truly appreciate your comments and will use them as training oppurtunitys for our staff. Thank you for our business! Mark Kirsch-GM More 

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed September 8, 2014

This was one of the worst hotel experiences I've had. I was looking for a larger suite for myself and 5 other girls for a bridal weekend. My boyfriend convinced me to book a 2-bedroom suite at this hotel. When I arrived to Louisville the day before my reservation, I called to see the room to be sure it would... More 

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Dear valued guest I truly apologize for the negative experience you had while staying at our property. Our goal is to make every guest stay a comfortable one. We do appreciate your business! Sincerest apologies, Mark Kirsch-GM More 

rocky river, ohio
Contributor
18 reviews 18 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 26, 2014

Perfect for Ironman stay. Immaculate updated Residence Inn in a city setting. The room was clean and immaculate in Marriott fashion. Front desk staff were above and beyond kind and helpful. Nice little indoor pool area for the kids, and the breakfast was plentiful and well stocked. Parking was fare at 15.00 a day and plenty of spots in the... More 

Was this review helpful? Yes 1
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Mwano family, My staff and I are so glad to hear our location was a perfect spot the Ironman event. We truly appreciate having all of the competitors stay at our property over this great event. Thank you so much for staying with us and hope to see you again soon in your future travels. Warm regards, Mark Kirsch-GM More 

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Additional Information about Residence Inn Louisville Downtown

Address: 333 East Market Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Louisville Residence Inn
Hotel Style:
#16 Romantic Hotel in Louisville
#24 Family Hotel in Louisville

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