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All 95 Louisville hotels

Residence Inn Louisville Downtown

3.0 of 5 Hotel   |   333 East Market Street, Louisville, KY 40202
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88%
Ranked #18 of 95 hotels in Louisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
mwano rocky river, ohio
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117 people have reviewed this hotel

Traveler rating
    66
    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
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English first
rocky river, ohio
Contributor
18 reviews 18 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Perfect for Ironman stay. Immaculate updated Residence Inn in a city setting. The room was clean and immaculate in Marriott fashion. Front desk staff were above and beyond kind and helpful. Nice little indoor pool area for the kids, and the breakfast was plentiful and well stocked. Parking was fare at 15.00 a day and plenty of spots in the... More

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Mwano family, My staff and I are so glad to hear our location was a perfect spot the Ironman event. We truly appreciate having all of the competitors stay at our property over this great event. Thank you so much for staying with us and hope to see you again soon in your future travels. Warm regards, Mark Kirsch-GM More

Brighton, Michigan
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Long weekend adventure of eating, drinking and sightseeing! Our room was clean, quiet and the location was perfect to explore the city! Great breakfasts to get the day started and a full kitchen in the room. Parking on site - safe and secure. Would definitely return and recommend.

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

SRW262, Thankl you so much for taking the time to review our hotel. We are so glad to hear our hotel was a perfect location for your trip and so glad to hear you enjoyed our city. Thank you for your business! Mark Kirsch-GM More

St. Robert, MO
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Four of us stayed in one of the suites, two bedrooms, two baths and an area with couch, table and chairs, and kitchenette. Room was nice, clean and comfortable. The extra cost was worth it for the additional space where we relaxed and played cards in the evening after a day of doing the Urban Bourbon Trail. The hotel was... More

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Sebastian family, Thank you so much for taking the time to review our hotel. We are glad to hear your stay was nice during your recent trip to Louisville and look forward to seeing you again soon in your future travels. Warm regards, Mark Kirsch-GM More

Nashville
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just finished a one day business trip; my wife and our small King Charles Spaniel accompanied me. Checked in and was told there would be a "pet deposit". Didn't realize the "deposit" was really a "fee" and we were charged $100.00, in addition to our room rate. Even though no damage occurred, the fee is mandatory. Talked with the front... More

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SHS1850, Manager at Residence Inn Louisville Downtown, responded to this review

Malone family, I do truly apologize for the misunderstanding in regards to our pet policy. We do use the fee to have a thrird party vendor come in and eliminate any and all pet hair that was left. Sincerest apologies, Mark Kirsch-GM More

springfield, va
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

My family, to include my sister-in-law, mother-in-law and father-in-law, stayed at Residence Inn Louisville Downtown 13-17 July. They were also the hotel of choice for many other gymnasts. They were able to accommodate all of us with great customer service. We asked for help two times: once to unclog the disposal in our room and another for more towels in... More

Was this review helpful? Yes 1
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Cliles, We want to thank you so much for taking the time to review our hotel. Our staffs goal is to provide customer service at its highest level.. Warm regards, Mark Kirsch-GM More

Charlotte, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

We arrived late afternoon on the Friday and the girl who checked us in could not be more helpful. She was friendly and recommended plenty of things for us to do with our Daughter. She even stopped us on the Monday to ask how our weekend had been and how we had found everything. The rest of the staff were... More

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Rob, We are so happy to hear that our property exceeded your expectations. Our team strives for customer service excellence and it looks like we hit the mark with your family! We look forward to seeing you again soon in your future travels. Warm regards, Mark Kirsch-GM More

Kansas City, Missouri
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 11, 2014

Recently traveled through Louisville and stayed at the Residence Inn in downtown Louisville. I was impressed. The room was updated, sparkling clean, and had a real "roomy" feel to it. I was traveling with a pet and there were no issues. The breakfast that comes with the room was yummy and guess what...it was a real breakfast (i.e. not just... More

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Kacee, Thanks so much for taking the time to let us know how much you enjoyed your stay and thought our hotel was a great value. Thank you for your business! Mark Kirsch-GM More

Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2014

Spencer, the front desk clerk, went out of his way to show us the trolley route in downtown, recommend a few city highlights, and even suggested a great place to eat. His concergie service was far better than most 5 star hotels that I have stayed. The room was clean and the floor plan was perfect for traveling with 2... More

Was this review helpful? Yes 1
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Lorri, Thank you so much for taking the time to let us know about your stay. I'll be sure to let Spencer know he stood out and provided you folks with excellent customer service. We look forward to seeing you again in your future travels! Warm regards, Mark Kirsch-GM More

Denver, Colorado
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 28, 2014

I've read a few good reviews of this property, so we decided to try it for an overnight on the way to chicago. big mistake - what a mess. The building is rundown, in a bad neighborhood, parties all over the hotel, a super loud nightclub right outside our window that stays open till 2. Do yourself a favor and... More

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Ann, We truly appreciate you reviewing our hotel and will use this information as a training oppurtunity to improve our hotel. You are absolutely correct as we had alot of social groups staying in our property that weekend and definitely some commotion going on that definitely not the norm. I do apologize for us not living up to our standards... More

New Palestine, Indiana
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 25, 2014 via mobile

We had a good stay at this Residence Inn with our four granddaughters on our way to Mammoth Cave. Our reservation was for a two bedroom suite with a sofa bed as there was six of us traveling together. Hotel is very easy to find and fast access from I-65. Parking ($10.00 night) was attached to hotel so very convenient.... More

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Buckeyebuilder, We truly appreciate you taking the time to review our hotel online. I'm glad to hear you and your family enjoyed your stay although there seemed to be some issues with your room. I wish you would have let us know during your stay as we would have sent our engineering team up right away to change out any... More

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Additional Information about Residence Inn Louisville Downtown

Address: 333 East Market Street, Louisville, KY 40202
Phone Number:
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville Downtown 3*
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Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Louisville Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#9 Romantic Hotel in Louisville #24 Family Hotel in Louisville #38 Business Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
The newly-renovated Residence Inn Louisville Downtown offers easy access to all the city has to offer - excellent shopping, the Louisville Slugger Museum, and Churchill Downs. Guest rooms feature luxurious bedding, free WiFi, plenty of workspace, and full kitchens with stainless steel appliances and granite countertops. Our pet-friendly property also offers complimentary hot breakfast and an evening manager's reception, as well as an indoor pool, whirlpool, and fitness room. ... more   less 
Number of rooms
140

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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