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All 95 Louisville hotels

Residence Inn Louisville Downtown

3.0 of 5 Hotel   |   333 East Market Street, Louisville, KY 40202
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Ranked #21 of 95 Hotels in Louisville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
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119 reviews from our community

Traveler rating
    66
    36
    9
    3
    5
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31
27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
106 reviews 106 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

"We were 2 couples needing a "half way" stop on our trip to Memphis and was keen to try the Residence Inn downtown Louisville, paid parking was convenient, safe and secure and front desk staff very helpful and friendly. Our 2 bedroom suite was a little "tired" furniture was a bit knocked about and the cupboard door underneath the basin... More

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Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

This was one of the worst hotel experiences I've had. I was looking for a larger suite for myself and 5 other girls for a bridal weekend. My boyfriend convinced me to book a 2-bedroom suite at this hotel. When I arrived to Louisville the day before my reservation, I called to see the room to be sure it would... More

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rocky river, ohio
Contributor
18 reviews 18 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect for Ironman stay. Immaculate updated Residence Inn in a city setting. The room was clean and immaculate in Marriott fashion. Front desk staff were above and beyond kind and helpful. Nice little indoor pool area for the kids, and the breakfast was plentiful and well stocked. Parking was fare at 15.00 a day and plenty of spots in the... More

Was this review helpful? Yes 1
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Mwano family, My staff and I are so glad to hear our location was a perfect spot the Ironman event. We truly appreciate having all of the competitors stay at our property over this great event. Thank you so much for staying with us and hope to see you again soon in your future travels. Warm regards, Mark Kirsch-GM More

Brighton, Michigan
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Long weekend adventure of eating, drinking and sightseeing! Our room was clean, quiet and the location was perfect to explore the city! Great breakfasts to get the day started and a full kitchen in the room. Parking on site - safe and secure. Would definitely return and recommend.

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

SRW262, Thankl you so much for taking the time to review our hotel. We are so glad to hear our hotel was a perfect location for your trip and so glad to hear you enjoyed our city. Thank you for your business! Mark Kirsch-GM More

St. Robert, MO
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 7, 2014

Four of us stayed in one of the suites, two bedrooms, two baths and an area with couch, table and chairs, and kitchenette. Room was nice, clean and comfortable. The extra cost was worth it for the additional space where we relaxed and played cards in the evening after a day of doing the Urban Bourbon Trail. The hotel was... More

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Sebastian family, Thank you so much for taking the time to review our hotel. We are glad to hear your stay was nice during your recent trip to Louisville and look forward to seeing you again soon in your future travels. Warm regards, Mark Kirsch-GM More

Nashville
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 6, 2014

Just finished a one day business trip; my wife and our small King Charles Spaniel accompanied me. Checked in and was told there would be a "pet deposit". Didn't realize the "deposit" was really a "fee" and we were charged $100.00, in addition to our room rate. Even though no damage occurred, the fee is mandatory. Talked with the front... More

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SHS1850, Manager at Residence Inn Louisville Downtown, responded to this review

Malone family, I do truly apologize for the misunderstanding in regards to our pet policy. We do use the fee to have a thrird party vendor come in and eliminate any and all pet hair that was left. Sincerest apologies, Mark Kirsch-GM More

springfield, va
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

My family, to include my sister-in-law, mother-in-law and father-in-law, stayed at Residence Inn Louisville Downtown 13-17 July. They were also the hotel of choice for many other gymnasts. They were able to accommodate all of us with great customer service. We asked for help two times: once to unclog the disposal in our room and another for more towels in... More

Was this review helpful? Yes 1
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Cliles, We want to thank you so much for taking the time to review our hotel. Our staffs goal is to provide customer service at its highest level.. Warm regards, Mark Kirsch-GM More

Charlotte, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

We arrived late afternoon on the Friday and the girl who checked us in could not be more helpful. She was friendly and recommended plenty of things for us to do with our Daughter. She even stopped us on the Monday to ask how our weekend had been and how we had found everything. The rest of the staff were... More

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Rob, We are so happy to hear that our property exceeded your expectations. Our team strives for customer service excellence and it looks like we hit the mark with your family! We look forward to seeing you again soon in your future travels. Warm regards, Mark Kirsch-GM More

Kansas City, Missouri
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 11, 2014

Recently traveled through Louisville and stayed at the Residence Inn in downtown Louisville. I was impressed. The room was updated, sparkling clean, and had a real "roomy" feel to it. I was traveling with a pet and there were no issues. The breakfast that comes with the room was yummy and guess what...it was a real breakfast (i.e. not just... More

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Kacee, Thanks so much for taking the time to let us know how much you enjoyed your stay and thought our hotel was a great value. Thank you for your business! Mark Kirsch-GM More

Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2014

Spencer, the front desk clerk, went out of his way to show us the trolley route in downtown, recommend a few city highlights, and even suggested a great place to eat. His concergie service was far better than most 5 star hotels that I have stayed. The room was clean and the floor plan was perfect for traveling with 2... More

Was this review helpful? Yes 1
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Lorri, Thank you so much for taking the time to let us know about your stay. I'll be sure to let Spencer know he stood out and provided you folks with excellent customer service. We look forward to seeing you again in your future travels! Warm regards, Mark Kirsch-GM More

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Additional Information about Residence Inn Louisville Downtown

Address: 333 East Market Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville Downtown 3*
Number of rooms: 140
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Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Louisville Residence Inn

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