We stayed at this property for three nights over Derby weekend. We have stayed at many Residence locations and have always liked the accommodations. For Derby weekend, we were just hoping for a roof over our head in a convenient location. Well, they blew us away at every turn. The staff attended to our every need. They had a special... More

Stayed here end of April and found the staff to be very helpful, friendly and had a caring attitude. I asked and was given an upgrade to the 2 bedroom suite as a gold elite member for the 2 nights we stayed here. The rooms were very nice and I must say the AC works VERY well, about froze me... More

I travel frequently in my Business travels calling on Military Bases throughout the Midwest US, and Its always nice to get back home. I live in Louisville, and every year my family and I get reservations at the Residence Inn, in Louisville to enjoy the Thunder Over Louisville Air and Fireworks Show and we have a Great time. Mr. Mark... More

I stayed at this hotel because I had a difficult time finding other rooms. it was my first time at this hotel but not at a Residence Inn. Hotel was nicely decorated as were the rooms parking was fairly easy (although I had to pay $10/day) rooms were nice. BUT the hotel sits right next to an interstate and all... More

Stayed here for Thunder over Louisville which meant the hotel was packed. The staff was very warm and friendly. Rooms were super clean and have everything you could need for an extended stay sans oven. Breakfast is a nice spread with hot/cold options. It is located in an up and coming area so there are many restaurants within walking distance.... More

My daughter and I took a tour of the property looking at meeting space and the rooms. The moment we walked in the door we felt so welcomed. From the coziness of the front desk area (and friendliness of the staff) to the at-home feeling of the living room and dining area in the lobby, it was great! They offer... More

By far the BEST service I have ever had a hotel, from the moment we walked in the door to the second we left. They definitely went above and beyond. Cant recall her name off hand(blonde hair) and Spencer were the best I've ever encountered

Stayed here for business but never again. Hotel put charges on credit card, weeks after staying there when the client was to have been direct billed. When questioned, they did not resolve the problem, made it worst. Promises made to follow-up by sales or hotel manager were not kept, had to file complaint with corporate services to get assistance. Was... More

The rooms are up dated and vary nice, the staff is friendly and makes sure you happy. The best part is that it is a 5 min walk to 2end and Main and a 10 min walk to 4th street This is the 3erd time I have stayed there and will come back.