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Comfort Suites Airport

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6535 Paramount Park Drive, Louisville, KY 40213
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Comfort Suites Airport
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70 Reviews from our TripAdvisor Community

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Traveler rating
    21
    25
    14
    6
    4
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29
14
6
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Jackson Center, Pennsylvania
Level Contributor
4 reviews
2 of 5 stars Reviewed 3 weeks ago

had I know this hotel required a copy of my I.D. I would have gone some where else. The manager explained people weren't paying saying they never stayed there so if he had a copy of your I.D. you would be sure to pay. I got the copy of my I.D. at checkout but who knows how many copies were... More 

Was this review helpful? Yes
Sharon B, Manager at Comfort Suites Airport, responded to this review

I understand your concerns, but we did offer your id back upon check out and I can assure you no-one here would make extra copies. We have honest,loyal employees that have been here for several years. This is for your protection against fraud. Our Hotel is in process of being updated to the new Choice standards, we have had bathrooms... More 

Clarksville, Tennessee
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 24, 2015

The room was slightly below average for a Comfort Suites. It appeared to be clean however the ac had to be kept on the highest setting in order to keep the room comfortable and that was only after I cleaned the a/c filters myself. My main concern was the fact that they made a copy of my drivers license, which... More 

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Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 14, 2015

As a gold rewards member, the hotel is average for this chain. The outlet module on the nightstand is nice. This location is characterized by lack of attention to detail, mirrored in disengaged staff from reception to breakfast hostess. The shower had mold growth in top back about 12x12 in side and back top. It appears out of reach for... More 

Was this review helpful? Yes 1
Sharon B, General Manager at Comfort Suites Airport, responded to this review

after investigating the issues brought up by you on your survey, we have not found any mold visible on the shower wall and neither in pictures. we are in process of changing the carpet in whole hotel. we really admire your attention to the detail of finding blue tape less than 1cmon the outlet cover behind the desk, which our... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 17, 2015

Our room was in terrible condition. Bug in the bathroom, stains on the bed skirt, huge scrapes in the walls, damaged headboard, and many rips in the carpet. Would not recommend this hotel to anyone and we will not return. We were on the third floor.

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

We appreciate you letting us know about your recent stay and are sorry to hear it was so unpleasant. We would like to get alittle more information such as room number, arrival date or confirmation number so that we can investigate, our system could not locate you by the last name on this review. The walls were just painted and... More 

Florida
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
4 of 5 stars Reviewed April 21, 2015

Enjoyed my stay at this hotel. The friendly and helpful receptionist, nicely appointed and clean rooms, and a choice of soft or firm pillows made for a comfortable place to sleep close to the airport. A plus was there were several restaurants within walking distance. The breakfast was okay. The draw that made me switch to this hotel was the... More 

Was this review helpful? Yes 3
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for the nice compliment. We are glad to hear you enjoyed the late check out time, and were able to take eadvantage of some of the nice restaurants such as Outback Sterakhouse, El Nopal Mexican, Shoneys. We hope to see again next time you are in Louisville, Ky. More 

Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 29, 2015

We stayed in room 118, it was a jacuzzi King Suite. I must say the hotel was very nice and quiet accept for when I was screaming and hollerin about the U.K. and Notre Dame game (lol). My fiance said you gonna get us put out..lol..oh well.. Oh but the room was great. The only thing that was horrible was... More 

Was this review helpful? Yes 1
sharon k, Manager at Comfort Suites Airport, responded to this review

We thank you for your review. Our apologies for the breakfast, as far as it being horrible we have Choice standards to go by and we serve more than what is required by those standards.. We have a new girl for the weekends so if was a weekend stay please understand she is still learning as far s being understocked.... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 24, 2015

We went to the airport and expo hotel first and they were full and were referred to the Roadway Inn two exits away. This Comfort Inn was before the Roadway Inn so we stopped and they had a standard room, not a suite, available for about half the price of the first hotel. I can see why. This may be... More 

Was this review helpful? Yes 1
Hollywood, Florida
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 12, 2015

I try my best when traveling to book Suites, having separate living area for guest apart from the bedroom is wonderful. I do this because I tend to stay up later than my husband and don't wish to keep him up. That and the hot breakfast were the reason I picked this place. I wish I had looked at the... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed February 4, 2015

We only stayed here one night. We did not have a reservation we just stopped in and were lucky they had space. It was clean and the rooms were spacious. The beds were comfy and the location is just off of US 65.

Was this review helpful? Yes 1
Weston, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 30, 2014

It was very comfy and had a nice pool. The beds were very soft and keep you warm. The breakfast area had so many different choices of food. It was also very clean!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes 1
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