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All 96 Louisville hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   6535 Paramount Park Drive, Louisville, KY 40213 (Okolona)
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Comfort Suites Airport
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70%
Ranked #52 of 96 hotels in Louisville
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 4, 2014
nitroliz Northwestern Ohio
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48 people have reviewed this hotel

Traveler rating
    13
    21
    7
    5
    2
See reviews for
22
7
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Northwestern Ohio
Top Contributor
99 reviews 99 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 4, 2014

We stayed here to get off the highway during the beginning of an ice and snow storm. We stay at Comfort Suites hotels often, this one was similar but newer and nicer. Very clean, well decorated, friendly service, and quieter than many hotels we stay in. Only thing I would point out is that I wish they used their shuttle... More

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for the review, we are so glad you enjoyed your recent stay during the ice storm. For future referance the mexican restaurant and the Holiday Inn both on either side of us have bars inside within walking distance. We can always call you a cab if you wish. Thank you again, and we look forward to seeing you... More

Huntingburg, Indiana
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 30, 2014

I have stayed here before and thought it was nice, but I just stayed here January 27-30. Checking out on the 30, I will never stay here again and wanted to let people know. I got bed bugs. I had to take a personal day to go to the doctor had to take all my stuff to the laundromat get... More

Was this review helpful? Yes 1
sharon k, Front Office Manager at Comfort Suites Airport, responded to this review

First, let me sincerely apologize for any inconveniences you experienced. This is not a normal occurence for us, we get monthly services provided by a reputible pest control company. We take these issues very seriously and the room has been checked out and serviced by our pest control company, This is our first occurence and I'm sure, with you being... More

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2013

Only about 10 minutes from the airport and right off of the interstate. Nothing fancy, but the room was spacious, clean, and quiet. Breakfast was well stocked with variety and staff was friendly. Definitely would stay here again.

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for taking time to let us know about your recent stay. It is always nice to hear from our guests. We value their opinions and suggestions. We hope to see you again soon so that we may thank you in person. More

Arnold, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 14, 2013

Stayed here the weekend of Oct. 4 & 5. The rooms were not ready for our large party and we waited outside in the hall until they were finished. Rooms were clean and breakfast ok. I never saw the staff at the front desk. When you did see staff, they were unfriendly and made you feel like you were intruding.... More

Was this review helpful? Yes
sharon k, Front Office Manager at Comfort Suites Airport, responded to this review

I sincerely apologize for the unwelocme feeling you received while staying with us. This is not our normal atmosphere and I appreciate you bringing this to my attention. I will look into this to make sure it does not happen again. We are always glad to hear from our guests on their stays to see where we need to improve.... More

Yorkville, Illinois, Usa
2 reviews
5 of 5 stars Reviewed August 17, 2013

My title says it all. This is what I want in a place to spend the night. Even though this hotel was close to the airport, we were not bothered by plane noise. The room was clean, the bath was clean with plenty of towels provided. The breakfast was well-stocked and had plenty of choices. We would stay here again... More

Review collected in partnership with this hotel

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

We realize you have many choices for hotels in Louisville,Ky and we are glad you choose Comfort Suites Airport. It is always nice to hear from our guests to help us in any areas we need to improve. We look forward to your next visit so we may thank you in person. Sincerely, Sharon More

Bentonville, Arkansas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 11, 2013

When I came to check in, "the system was down" and had to wait 2 hours to check in - even though I prepaid. When I finally got to the room, the room had bad stains on the carpet - neither bedside lamp worked - the clock was unplugged - the privacy curtains would not close all the way because... More

Was this review helpful? Yes 2
sharon k, General Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to write such a detailed response. We appreciate all types of feedback as it helps us in improving our service. However we are very saddened and surprised at this feedback seeing our hotel has always strived to not only meet but exceed our guests' expectations. It is also very surprising that your review states... More

Louisville, Kentucky, United States
Top Contributor
59 reviews 59 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 7, 2013

We love staying at the Comfort Suites. We love their breakfast, quality of rooms and being Choice Privilege members. The hotel was great. Only reason it's not a 5 is because it's not trying to be a 5 star hotel. The accommodations could be better but for what it is, It's a solid hotel. Our family loves choice hotels.

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for choosing to stay with us we are so glad to hear you enjoyed your stay and thank you for being part of the Choice rewards program. We look forward to your visit and if there is anything I can do make your next visit more pleasant please let me know. Sincerely, Sharon Klein More

Berlin, Wisconsin, United States
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 1, 2013

We had booked this place as a stop over during our drive to the Smokey Mountains. I had read all the reviews and liked the idea of being on the edge of town, avoiding the hustle, and getting some rest. Much to our surprise, the room was very clean, all the amenities that came with the room worked, I've had... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for your wonderful comments. We here at Comfort Suites Airport strive to make sure our guests are comfortable while away from home. If there is anything we can do to make your next visit more plesant please let us know. Thank you again and we look forward to seeing you again. Sincerely, Sharon Klein More

Vincennes, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2013

The hotel was convenient to the attractions we were going to. Even though it was very close to the airport we did not hear the planes. Breakfast consisted of biscuits, gravy, waffles, cereal, muffins, yogurt, etc. Much to choose from and something for everyone. Front desk staff was friendly. The only "complaint" I have is that the pool was small... More

Was this review helpful? Yes 1
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you so much for the nice review. The number of people in the pool is set by the health department because we do not have a lifeguard on duty. We look forward to seeing you again soon. Sincerely, Sharon Klein More

Altenstadt, Germany
Top Contributor
52 reviews 52 reviews
39 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 22, 2013 via mobile

Stayed at this hotel for one night during a business trip. Hotel is in good condition, free wifi is available. The fitness center is very very small and doesn't has a window. The rooms are good sized and clean. The only really bothering thing was the air condition. Since it is very hot in Louisville in July, you want to... More

Was this review helpful? Yes
sharon k, Front Office Manager at Comfort Suites Airport, responded to this review

Thank you for letting me know about the air conditioner. I will look into this room, I apologize for this inconvenience during your stay. We look forward to your next visit. If you have any problems next time please do not hesitate to let the front desk know and they will be more than glad to assist you. Thank you... More

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Additional Information about Comfort Suites Airport

Also Known As:
Comfort Suites Airport Hotel Louisville
Comfort Suites Airport Hotel
Comfort Suites Louisville
Louisville Comfort Suites
Address: 6535 Paramount Park Drive, Louisville, KY 40213
Phone Number:
Location: United States > Kentucky > Louisville > Okolona , South Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Official Description (provided by the hotel):
All suite property 81 rooms. Full hot deluxe breakfast from 6-9am.Indoor heated pool, fitness center, business center, on-site laundry, complimentary airport shuttle, bus parking, indoor corridors. All suites include twin sleeper sofa, microwave and refrigerator. Newly updated fitness center and Marketplace in lobby. ... more   less 
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