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Comfort Suites Airport

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6535 Paramount Park Drive, Louisville, KY 40213
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Comfort Suites Airport
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69 Reviews from our TripAdvisor Community

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Traveler rating
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    25
    14
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    4
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29
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6
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (15)
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Clarksville, Tennessee
Contributor
18 reviews 18 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was slightly below average for a Comfort Suites. It appeared to be clean however the ac had to be kept on the highest setting in order to keep the room comfortable and that was only after I cleaned the a/c filters myself. My main concern was the fact that they made a copy of my drivers license, which... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As a gold rewards member, the hotel is average for this chain. The outlet module on the nightstand is nice. This location is characterized by lack of attention to detail, mirrored in disengaged staff from reception to breakfast hostess. The shower had mold growth in top back about 12x12 in side and back top. It appears out of reach for... More 

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Sharon B, General Manager at Comfort Suites Airport, responded to this review

after investigating the issues brought up by you on your survey, we have not found any mold visible on the shower wall and neither in pictures. we are in process of changing the carpet in whole hotel. we really admire your attention to the detail of finding blue tape less than 1cmon the outlet cover behind the desk, which our... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 17, 2015

Our room was in terrible condition. Bug in the bathroom, stains on the bed skirt, huge scrapes in the walls, damaged headboard, and many rips in the carpet. Would not recommend this hotel to anyone and we will not return. We were on the third floor.

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sharon k, Manager at Comfort Suites Airport, responded to this review

We appreciate you letting us know about your recent stay and are sorry to hear it was so unpleasant. We would like to get alittle more information such as room number, arrival date or confirmation number so that we can investigate, our system could not locate you by the last name on this review. The walls were just painted and... More 

Florida
Top Contributor
86 reviews 86 reviews
11 hotel reviews
224 helpful votes 224 helpful votes
4 of 5 stars Reviewed April 21, 2015

Enjoyed my stay at this hotel. The friendly and helpful receptionist, nicely appointed and clean rooms, and a choice of soft or firm pillows made for a comfortable place to sleep close to the airport. A plus was there were several restaurants within walking distance. The breakfast was okay. The draw that made me switch to this hotel was the... More 

Was this review helpful? Yes 2
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for the nice compliment. We are glad to hear you enjoyed the late check out time, and were able to take eadvantage of some of the nice restaurants such as Outback Sterakhouse, El Nopal Mexican, Shoneys. We hope to see again next time you are in Louisville, Ky. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 29, 2015

We stayed in room 118, it was a jacuzzi King Suite. I must say the hotel was very nice and quiet accept for when I was screaming and hollerin about the U.K. and Notre Dame game (lol). My fiance said you gonna get us put out..lol..oh well.. Oh but the room was great. The only thing that was horrible was... More 

Was this review helpful? Yes 1
sharon k, Manager at Comfort Suites Airport, responded to this review

We thank you for your review. Our apologies for the breakfast, as far as it being horrible we have Choice standards to go by and we serve more than what is required by those standards.. We have a new girl for the weekends so if was a weekend stay please understand she is still learning as far s being understocked.... More 

Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 24, 2015

We went to the airport and expo hotel first and they were full and were referred to the Roadway Inn two exits away. This Comfort Inn was before the Roadway Inn so we stopped and they had a standard room, not a suite, available for about half the price of the first hotel. I can see why. This may be... More 

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Hollywood, Florida
Senior Contributor
40 reviews 40 reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 12, 2015

I try my best when traveling to book Suites, having separate living area for guest apart from the bedroom is wonderful. I do this because I tend to stay up later than my husband and don't wish to keep him up. That and the hot breakfast were the reason I picked this place. I wish I had looked at the... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Top Contributor
52 reviews 52 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 4, 2015

We only stayed here one night. We did not have a reservation we just stopped in and were lucky they had space. It was clean and the rooms were spacious. The beds were comfy and the location is just off of US 65.

Was this review helpful? Yes 1
Weston, Florida
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 30, 2014

It was very comfy and had a nice pool. The beds were very soft and keep you warm. The breakfast area had so many different choices of food. It was also very clean!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes 1
Lorain, OH
Top Contributor
74 reviews 74 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 11, 2014

I was apprehensive since when I called the hotel directly they wouldn't match the online price. We had a king room suite with a pull out bed. The bed was comfortable. Everything was clean and the bathroom was spacious. Our room was right above the dining area so I thought it might be noisy during breakfast and since its very... More 

Was this review helpful? Yes 1
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you so much for the wonderful review. We are glad to hear you enjoyed your stay. I am sorry to hear about your issue with the rate, in the future I will be more than glad to honor the online rate, if you ask for Sharon the manager or tell the front desk I said to honor the rate.... More 

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