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All 95 Louisville hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   6535 Paramount Park Drive, Louisville, KY 40213 (Okolona)
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Comfort Suites Airport
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70%
Ranked #49 of 95 hotels in Louisville
A recent review
5 of 5 stars reviewed 1 week ago
havinfun21 Chicago, Illinois
  • Overview
  • Reviews (52)
  • Photos (20)
  • Amenities
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  • Room tips (13)
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52 people have reviewed this hotel

Traveler rating
    15
    22
    8
    5
    2
See reviews for
24
8
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Chicago, Illinois
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived very late. The staff was friendly. Our room was quiet and with the hotel being full. We did not hear our neighbors. Room darkening drapes covered the whole window. Breakfast had a good variety of food and was open until 10:30 am.

Was this review helpful? Yes 1
Corona, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2014

We are traveling across the country and needed a clean, inexpensive, and safe place to stay for one night. This was it. The whole family was happy here. The laundry facilities were easy to use. The kids enjoyed the pool. It's walking distance to several eating eating and a short drive to Walgreens.

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for the awesome review. Next time you travel through Louisville you should visit the newly renovated Kentucky Kingdom and we offer discounted tickets at the front desk. I am pleased to hear you had such an enjoyable stay and we look forward to seeing soon. More

Morrison, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 7, 2014

This Comfort Suites was the typical that I have come to expect (and we use this chain a lot) with clean rooms, comfortable beds and a very good breakfast. All was true for this hotel and our expectations were not disappointed. That being said, the front desk service we received was what we will not soon forget. The employees went... More

Was this review helpful? Yes
sharon k, Front Office Manager at Comfort Suites Airport, responded to this review

Thank you for the outstanding review. We truly appreciate you taking the time to share your review with other travelers. Our staff strives to go above and beyond for every guest to ensure their stay is a positive experience. We hope to see again next time you are traveling trough our lovely city. More

Wauwatosa, Wisconsin
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 8, 2014

This hotel was old, but clean, and rooms and public areas were in need of updating. It was also overpriced the weekend night we stayed, and I would have expected more for the money ($119). Paid for a Queen Suite, and our room was 2 queen beds, and a VERY small single couch/sofabed with a single tv and a tiny... More

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

My apologies for your recent stay at our Hotel. Our prices are comparable for other hotels in the area, as well as the amenities are by Choice standards, I am sorry you felt them unaccommodating. We want to make sure all of guests leave satisfied. We are going through some renovations and hope you will give us a second chance... More

Northwestern Ohio
Top Contributor
112 reviews 112 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 4, 2014

We stayed here to get off the highway during the beginning of an ice and snow storm. We stay at Comfort Suites hotels often, this one was similar but newer and nicer. Very clean, well decorated, friendly service, and quieter than many hotels we stay in. Only thing I would point out is that I wish they used their shuttle... More

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for the review, we are so glad you enjoyed your recent stay during the ice storm. For future referance the mexican restaurant and the Holiday Inn both on either side of us have bars inside within walking distance. We can always call you a cab if you wish. Thank you again, and we look forward to seeing you... More

Huntingburg, Indiana
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 30, 2014

I have stayed here before and thought it was nice, but I just stayed here January 27-30. Checking out on the 30, I will never stay here again and wanted to let people know. I got bed bugs. I had to take a personal day to go to the doctor had to take all my stuff to the laundromat get... More

Was this review helpful? Yes 1
sharon k, Front Office Manager at Comfort Suites Airport, responded to this review

First, let me sincerely apologize for any inconveniences you experienced. This is not a normal occurence for us, we get monthly services provided by a reputible pest control company. We take these issues very seriously and the room has been checked out and serviced by our pest control company, This is our first occurence and I'm sure, with you being... More

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2013

Only about 10 minutes from the airport and right off of the interstate. Nothing fancy, but the room was spacious, clean, and quiet. Breakfast was well stocked with variety and staff was friendly. Definitely would stay here again.

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for taking time to let us know about your recent stay. It is always nice to hear from our guests. We value their opinions and suggestions. We hope to see you again soon so that we may thank you in person. More

Arnold, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 14, 2013

Stayed here the weekend of Oct. 4 & 5. The rooms were not ready for our large party and we waited outside in the hall until they were finished. Rooms were clean and breakfast ok. I never saw the staff at the front desk. When you did see staff, they were unfriendly and made you feel like you were intruding.... More

Was this review helpful? Yes
sharon k, Front Office Manager at Comfort Suites Airport, responded to this review

I sincerely apologize for the unwelocme feeling you received while staying with us. This is not our normal atmosphere and I appreciate you bringing this to my attention. I will look into this to make sure it does not happen again. We are always glad to hear from our guests on their stays to see where we need to improve.... More

Yorkville, Illinois, Usa
2 reviews
5 of 5 stars Reviewed August 17, 2013

My title says it all. This is what I want in a place to spend the night. Even though this hotel was close to the airport, we were not bothered by plane noise. The room was clean, the bath was clean with plenty of towels provided. The breakfast was well-stocked and had plenty of choices. We would stay here again... More

Review collected in partnership with this hotel

Was this review helpful? Yes
sharon k, Manager at Comfort Suites Airport, responded to this review

We realize you have many choices for hotels in Louisville,Ky and we are glad you choose Comfort Suites Airport. It is always nice to hear from our guests to help us in any areas we need to improve. We look forward to your next visit so we may thank you in person. Sincerely, Sharon More

Bentonville, Arkansas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 11, 2013

When I came to check in, "the system was down" and had to wait 2 hours to check in - even though I prepaid. When I finally got to the room, the room had bad stains on the carpet - neither bedside lamp worked - the clock was unplugged - the privacy curtains would not close all the way because... More

Was this review helpful? Yes 2
sharon k, General Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to write such a detailed response. We appreciate all types of feedback as it helps us in improving our service. However we are very saddened and surprised at this feedback seeing our hotel has always strived to not only meet but exceed our guests' expectations. It is also very surprising that your review states... More

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Additional Information about Comfort Suites Airport

Address: 6535 Paramount Park Drive, Louisville, KY 40213
Phone Number:
Location: United States > Kentucky > Louisville > Okolona , South Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
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Also Known As:
Comfort Suites Airport Hotel Louisville
Comfort Suites Louisville
Louisville Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
All suite property 81 rooms. Full hot deluxe breakfast from 6-9am.Indoor heated pool, fitness center, business center, on-site laundry, complimentary airport shuttle, bus parking, indoor corridors. All suites include twin sleeper sofa, microwave and refrigerator. Newly updated fitness center and Marketplace in lobby. ... more   less 
Number of rooms
81

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