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Louisville Marriott Downtown

4.0 of 5 280 West Jefferson Street, Louisville, KY 40202
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Certificate of Excellence 2014
Louisville Marriott Downtown
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Louisville Marriott Downtown
Louisville Marriott Downtown
Louisville Marriott Downtown
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497 reviews from our community

Traveler rating
    239
    179
    46
    20
    13
See reviews for
56
77
26
252
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Louisville Marriott Downtown
See the most recent reviews
New Jersey
Top Contributor
68 reviews 68 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 29, 2011

First, I will say that we did encounter some problems with respect to getting our room cleaned and restocked with certain amenities; however, we did get the issues resolved to our satisfaction. Aside from this one hiccup in our stay, the hotel is beautiful. Our room was roomy and comfortable. There were plenty of the standard amenities without having to... More 

Was this review helpful? Yes
Angola, Indiana
1 review
5 of 5 stars Reviewed March 27, 2011

Fantastic location. Great service by the staff. Really enjoyed our stay here

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Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 14, 2011

I was surprised by how expensive it was to stay here. I normally shop around but since my colleagues were staying here I booked a room here too. I am writing this posting because this morning I was unplesantly surprised by a luke warm shower. Normally I would forget about such a non-important experience but I am grumpy because I... More 

Was this review helpful? Yes
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, Thank you for providing feedback on your recent stay. I apolgize that for the water temperature issue you experienced and the response that you recieved from our front desk staff member. I have shared your comments with the Front Office Manager so that we may improve on the service delivery in the future and thank you once again... More 

Vermont
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 13, 2011

This was a repeat visit to this hotel. The staff always seems to go out of their way to correct any problems. On the first night I was given a room with a connecting door. There was a young family on the other side of the door and all sounds were clearly heard in my room. When I brought this... More 

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kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2011

I frequent this hotel often, usually twice a year while in Louisville. It is one of the nicer Marriott's and is always clean. It is in the heart of down Louisville you can be anywhere within a few blocks walk. Staff is always curteous. Breakfast/Brunch buffet in Blu is above and beyond!!!

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2011

I'm not a huge fan of Marriott... especially in less urban areas, but this hotel was great. The staff was outstanding. Also the food in the banquet areas and restaurants was excellent. The room was clean... standard fare, but no issues at all. Well done!

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Atkinson, New Hampshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2011

This hotel is characterized by an excellent downtown location, extremely nice staff who willingly goes the extra mile to make your stay pleasant, and is coupled with a nice room. They could not accomodate the room I had requested weeks ago. Free access to the concierge lounge was given as a result. I had difficulty accessing the wireless internet and... More 

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Herndon, Virginia
Top Contributor
142 reviews 142 reviews
130 hotel reviews
235 helpful votes 235 helpful votes
3 of 5 stars Reviewed February 1, 2011

The hotel itself seemed fine to me... pretty typical downtown Marriott. The staff was friendly and helpful. The room was OK... although it had an old fashioned TV (not a flat screen). I do agree with the criticism about the bed covers... you had a choice of a very heavy comforter or a very light sheet, and nothing in between.... More 

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Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 25, 2011

I walked in to get a room for myself and my Fiance' to have a night out and was told after swiping my card that it was declined and that I could go get money out of the ATM and pay cash. After telling them there must have been a mistake and letting them know that the card was a... More 

Was this review helpful? Yes 2
Knoxville, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 25, 2011

I stayed at this hotel for a conference and used the valet parking and had a nice pair of Oakley sunglasses stolen from my car the night before I checked out. I spoke with the valet manager and he flat out lied to my face about replacing them. After at least 10 phone calls to valet manager, front dest manager,... More 

Was this review helpful? Yes 2
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Additional Information about Louisville Marriott Downtown

Address: 280 West Jefferson Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Louisville Marriott Downtown 4*
Number of rooms: 617
Reservation Options:
TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Louisville Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Louisville Downtown Hotel Louisville
Louisville Marriott
Hotel Style:
#3 Luxury Hotel in Louisville
#8 Business Hotel in Louisville
#15 Romantic Hotel in Louisville
#29 Family Hotel in Louisville

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