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Louisville Marriott Downtown

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280 West Jefferson Street, Louisville, KY 40202
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1 room 1 adult
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Louisville Marriott Downtown
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671 Reviews from our TripAdvisor Community

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There are newer reviews for Louisville Marriott Downtown
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Houston
Level Contributor
115 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed April 23, 2013

This hotel is right in the downtown in walking distance to many offices. The hotel is very upscale and houses a Starbucks outpost in the lobby. The staff are very friendly and knowledgeable of good eats and activities. The rooms are amble in size and has the the traditional amenities. The concierge level also comes with warm terry cloth robes.... More 

Helpful?
Thank kimborkr
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, Thank you for the comments from your recent stay and your experience in our conference area. We will be sure to share your comments on the catering concierge experience with our staff and are thrilled that you also enjoyed the recently renovated guestrooms. We look forward to seeing you in the future. Best Regards, Paul Kiley More 

Shaker Heights, OH
Level Contributor
154 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed April 22, 2013 via mobile

Fantastic hotel. Clean and modern with a nice bar. Bellmen are really helpful and nice. Place is really bustling. I was at a conference, and both breakfast and lunch were fantastic. My only (minor) complaint is with the front desk clerk when I arrived.

Helpful?
Thank cromito
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, We are pleased that you enjoyed your stay with us during your recent conference. We especially appreciate the comments on the attentive bell staff and will be sure to share your feedback with our entire team here at the Marriott. Best Regards, Paul Kiley More 

Missouri
Level Contributor
280 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed April 21, 2013

I was there several nights for a conference. I came from the airport in a cab, and as I was paying the driver the bellhop had already taken my bags from the trunk and brought them up to the door. I felt compelled to give him a tip even though I always handle my own luggage - it's not like... More 

Helpful?
Thank Craig D
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Craig, Thank you for the detailed feedback on your recent stay. We appreciate all your comments and we are thrilled you enjoyed your experience. As a footnote, we are in the process of replacing the matresses over the next month so you will have the opportunity to experience new bedding on your next stay with us. In addition, the... More 

Denver, Colorado
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 17, 2013

We stayed for a couple of nights. We had free parking as part of our deal and pulled up front to check in. The valet would not let us leave the car to check in. He said it was too busy. In his defense, it was very busy. However, he was a little brash. So we went around and parked...no... More 

Helpful?
Thank Jessica F
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, Thank you for sharing feedback from your recent conference and we are thrilled you had a great time. We apologize for the challenges with the parking, unfortunately our weekend group changed their agenda arriving before another group departmented resulting in a shortage of available spots. The hotel was able to rent space from the outdoor lot behind the... More 

Wooster, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 14, 2013

I was in town with a conference at the hotel recently and decided to bring my family along. We wanted enough space for the kids so I requested connecting rooms. I knew I was coming in late for check in so I called that morning to again confirm that our connecting rooms were available. I was told that they were... More 

Helpful?
1 Thank Adam K
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, I am sorry that we were not able to accomdate your request for the connecting rooms and did not do a good job of handling the situation at check in to resolve the issue to your satisfaction. I have forwarded your email to our Resident Manager to address as a training opportunity with our front office team. We... More 

Dublin, Ireland
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 13, 2013

great trip in feb ,not much in the area but hotel was faultless with nice room and staff. work being done on the floor with pool but used both with no problem .bar next door was ok but is a sports bar .i found the staff very helpful and polite would have no problem staying there again

Helpful?
Thank joey s
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, Thank you for the wonferful commentary from your recent stay. We are glad that you enjoed the beds and your overall stay. We finished the renovation of the healthclub and pool area shortly after your stay and look forward to your comments on the finished product when you have the opoprtunit to stay with us again. Best Regards,... More 

Holt, Michigan
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed April 12, 2013

My hotel experience here was top notch. Room, fantastic. Starbucks and two restaurants in the lobby, fantastic. Concierge lounge with snacks, fantastic. Great property. Professional staff. You will be satisfied with this hotel choice. Great location too.

Helpful?
Thank BEW64
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, Thank you for the excellent commentary on your recent stay. It is the service experience we strive to deliver for each guest and I will share your accolades with our team here at the hotel. Please come and see us again. Best Regards, Paul Kiley More 

Michigan
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 11, 2013 via mobile

This is a high quality Marriott. Clean rooms, super friendly staff, nice pool and spa area, Starbucks in the lobby, clean - good size gym. The whole family was happy! We ate a local restaurants, so only had the breakfast buffet at the restaurant one time. It was a little pricey but had a nice selection. No microwave in the... More 

Helpful?
Thank lb2010Michigan
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, We are thrilled that you enjoyed your stay and especially the renovated guest rooms. I will share your comments about the friendly staff with our entire team and we look forward to having you as our guest in the near future. Best Regards, Paul Kiley More 

Royal City, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

Stayed here for a conference March 7th through 10th. The rooms were very comfortable and kept scrupulously clean. Everything was just as I would expect from a hotel of this level. However where this hotel stood out was the friendly and courteous staff. They exemplified 'southern hospitality' at it's finest. Many went over and above to help me see as... More 

Helpful?
Thank kjpabl
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, Thank you for the kind comments about your recent service experience at our hotel. We are thrilled you enjoyed your time with us and will share your comments with our team. Best Regards, Paul Kiley More 

Greensboro, North Carolina
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 31, 2013

I spent the night at the Marriott Louisville Downtown on May 27 and have found my new favorite hotel in the Louisville area. This is a great hotel, much larger than expected, and features a restaurant, sports bar and Starbucks in the lobby. The interior design and materials are all top-notch. The hallways are well lit, there are plenty of... More 

Helpful?
Thank Muttley1975
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review

Dear Guest, Thank you for sharing feedback from your stay with us last week. We are glad you enjoyed the hotels newly renovated guestrooms and the hotel outlets. We too are disappointed that the Pub on 4th Street closed but we have learned that there a number of new restaurants opening up later in the spring in that area to... More 

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