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Louisville Marriott Downtown

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280 West Jefferson Street, Louisville, KY 40202
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Louisville Marriott Downtown
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Louisville Marriott Downtown
Louisville Marriott Downtown
Louisville Marriott Downtown
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559 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Louisville Marriott Downtown
See the most recent reviews
Contributor
16 reviews 16 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel staff is very welcoming. Rooms are updated and fresh looking. Starbucks in lobby makes it easy to grab a coffee and breakfast sweet on the go. High energy sports bar just off the lobby for watching many sporting events and for getting together for a night cap.

Was this review helpful? Yes
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

BL54, Thank you for your review of our hotel! We are glad you were able to enjoy our Downtown location as well as Champions, one of the best sports bars in Louisville. We look forward to serving you again soon. Take care, Eamon More 

Tampa, Florida
Top Contributor
177 reviews 177 reviews
22 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've spent a week in this hotel in the past month & have had a wonderful experience. The staff is superb; I couldn't ask for more. I was in charge of a company function and it was a great success. The staff went over and above to help us all. The rooms are beautiful & the location great.

Was this review helpful? Yes
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

Pasoporaqui, Thank you for your review and for staying with us for a week last month. We appreciate your kind words and for recognizing our staff. It was our pleasure to serve you and we look forward to hosting you again soon. Take care, Eamon More 

Indian Wells, California
Top Contributor
60 reviews 60 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Efficient and friendly staff at check-in. This was Derby weekend, and you could tell the staff was prepared, up front to greet and assist. Due to a minor room glitch, manager Gordon went above and beyond to help us, and gets 2 thumbs up for making it right and better! The room was modern, clean, spacious. Beds and linen are... More 

Was this review helpful? Yes
Diana R, Sales Admin at Louisville Marriott Downtown, responded to this review

Jan B, Thank you so much for giving us feedback on your recent stay with us! Yes, Derby is a very busy weekend for us here, but our number one priority is to serve our guests. It is great to hear that Gordon went above and beyond to help you with your room! Thank you for also telling us about... More 

cincinnati ohio
Contributor
16 reviews 16 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel does not recognize Marriott status for upgrades... only lounge access which is very limited on weekends. Food in lounge is just okay. Front desk staff not very friendly. Have stayed there several times and it is definitely a convention/meeting hotel.

Was this review helpful? Yes
Diana R, Sales Admin at Louisville Marriott Downtown, responded to this review

Wendymae1, I am sorry to hear that your recent visit was not up to your or our standards. Our team takes great pride in delivering exceptional service and from your feedback it appears we missed the mark. I will share your comments with our team so we can improve our service and offerings for our guests moving forward. I thank... More 

Top Contributor
125 reviews 125 reviews
32 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Peggy and I spent the night here before I ran the Derby Festival half-marathon. The room was very comfortable and the staff was extremely helpful, from the front desk to the cleaning staff. The hotel is right across the street from the convention center and is very convenient to everything in the downtown. It rained some during the half-marathon, and... More 

Was this review helpful? Yes
Diana R, Sales Admin at Louisville Marriott Downtown, responded to this review

Greg S, Congrats on doing the Marathon! I know that was a hard race with the rain and so forth. It is so nice to hear that you enjoyed your stay with us while you were in Louisville! We aim to please our guests, and I am happy you enjoyed everything from the face towel to dry off to the... More 

Schaumburg, Illinois
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was perfect for my recent race weekend. It was close to both the convention center, race starting and finish lines, and many cute restaurants and bars. Concierge lounge was open over the weekend, which was a plus. Hotel was modern, updated, and clean. They did turn down service at night with chocolates on your pillow. After the race,... More 

Was this review helpful? Yes
Diana R, Sales Admin at Louisville Marriott Downtown, responded to this review

Longmich, Congrats on running in the Marathon! That is not an easy task, especially with the rain! Great job! It is great to hear that you enjoyed your stay with us while you were in Louisville! Thank you for all the kind words about the hotel, the cleanliness, and the overall experience you received here! We look forward to having... More 

Johns Creek, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

The Concierge Lounge at this hotel has outstanding personal service. The staff goes out of their way to ensure that the guests have their needs fulfilled. Recently while staying there, I requested gluten-free bread from Shaine Har, one of the service staff in the lounge. She not only made sure I got the gluten-free bread but had the bread available... More 

Was this review helpful? Yes
Diana R, Public Relations Manager at Louisville Marriott Downtown, responded to this review

Judith A, Thank you for taking the time to write a kind review on your stay at our hotel. That is wonderful to hear that Shain Har made sure to bring you gluten-free break in the concierge lounge every morning to ensure that your stay was enjoyable. We are pleased to see that you also enjoyed your dining experience in... More 

Contributor
20 reviews 20 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the downtown Marriott when I came to town to run the Kentucky Derby Half Marathon in 2015. The location was great as it is right across from the convention center where packet pick up is located and just a few blocks from the start/finish line. The staff was incredible. I was greated immediately upon arrival and made... More 

Was this review helpful? Yes
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

Jackie P, First of all congratulations on running the Half Marathon! Quite the accomplishment, especially in the rain on Saturday. We appreciate you staying with us before the race. I am sorry that the app did not work for your mobile check-in and we will look into that right away. Our staff takes great pride in taking care of our... More 

Columbus, Ohio
Top Contributor
111 reviews 111 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The lobby at the Louisville Marriott is very pleasant, with high ceilings and an open air feeling. Reception is friendly and efficient. My room was what I would expect at a Marriott: modern, clean, and tasteful. It was larger than the rooms in some larger cities. The Sunday brunch is very nice.

Was this review helpful? Yes
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

LoveLiveTravelEat, Thank you for your recent stay with us as well as your kind works. Our staff takes great pride in providing exceptional hospitality so we are glad you experienced that while in Louisville. The brunch in BLU was voted Best in Louisville by OpenTable so we are glad you enjoyed it. Thank you, Eamon PS-great username BTW! More 

Blacksburg, Virginia
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a great time at this hotel. It is central to everything in Louisville. The 4th street area is just down the street for entertainment. The restaurants in the place were fairly priced, I expected to pay a little more since it was in the hotel, but that was not the case. I would stay here again, or recommend... More 

Was this review helpful? Yes
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

JDTrix81, Thank you for your review! We are glad you were able to take advantage of our central location to 4th Street Live! as well as all of the downtown attractions. We look forward to serving you again soon. Take care, Eamon More 

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