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Four Points by Sheraton Louisville Airport

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2850 Crittenden Dr, Louisville, KY 40209 (Formerly Country Inn & Suites By Carlson, Louisville Airport North)
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1 room 1 guest
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Four Points by Sheraton Louisville Airport
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149 Reviews from our TripAdvisor Community

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    29
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW

Everything was great. The staff all extremely friendly and the room was super clean. Couldn't have been more comfortable for my short stay. The late night bartender was a super sweet older lady, Martha may have been her name. Shed definitely a keeper.

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Megan L, Starwood Hotels at Four Points by Sheraton Louisville Airport, responded to this review

Dear Mike C, We’re thrilled you had a great stay with us and received outstanding service from our team. Our team takes pride in what we do, and we will be sure to congratulate Martha on making your stay memorable. Thank you for sharing with us, and we hope to see you again soon. All the best More 

Mechanicsville, Virginia
Level Contributor
77 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has been refurbished. Got it for $99 pre-paid rate for a single night business trip. The front desk staff was very friendly and helpful. Rooms are fine although a bit dark. Could use some more lighting. I'm over 6' tall and the shower head is a bit low for my liking. Typical of older hotels even when renovated.... More 

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Lexington, Kentucky
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice clean comfortable. Nice towels comfortable bed. Housekeeping knocked on door at 10 am, a little surprised since check out not until noon. We're going to state fair was close enough to walk. We had checked online and walk in they will not give same rate so make reservation online. Could not give a receipt for online reservation though

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Level Contributor
190 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been pretty happy at the 4 points group, but was sadly surprised at this one. I called for shuttle,pick,up at the airport and was told 15 minutes,but it was closer to 40. Had they told me, I would have cabbed there. Carpets were worn, and it was clean but needed updating badly. Room was average, skimpy amenities, and breakfast... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Staff was great kept the pool open past midnight due to late baseball game our boys were playing in... Check out wasn't until noon.. Every staff person I talked too was so friendly and helpful... The beds were so comfortable, everything was clean even helped us with the laundry cause we had several games that weekend.. Words can't do it... More 

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Deering, New Hampshire
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191 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel with very friendly Alexandria that check us in the night before. She was helpful, sweet and nice and friendly. Upgraded our room she just because she could with a smile. Great coffee in the moring. Room was clean with very comfortable bed. Nice hot shower. Thank you for providing a top notch hotel glad we stayed!

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First off, My daughter, who is fanatical about bed bugs, booked this hotel because it was 1 of very few hotels in Louisville NOT on the National Bed bug registry. (YES, there is a website)We stayed here Friday July 31st - August 2nd because we were in town for the Cal Ripkin regional baseball tournament.(which we won, but I digress... More 

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Lawrenceburg, Kentucky
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12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

Room was very nice. Updated recently. Close to airport, friendly staff, and able to leave car there while on a trip to Dallas, get shuttle ride back to hotel when returning. Price was fine too, so would return if flying out and leaving the car again.

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2015

We are on a spontaneous road trip and had to get a hotel at last minute. One thing I know I can count on with Sheraton is a good night sleep! Always top notch beds, linens, and pillows! Thank you, Sheraton! Woke up refreshed and ready to explore the Bourbon Trail!

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Akron, Ohio
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed July 10, 2015

This hotel was extremely well-maintained. The staff were friendly and courteous. The room was cozy and comfortable, and clean. The pool and fitness center were also well maintained. I hate to leave in the morning... Lol!

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