We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 95 Louisville hotels

Four Points by Sheraton Louisville Airport

3.0 of 5 Hotel   |   2850 Crittenden Dr, Louisville, KY 40209 (Formerly Country Inn & Suites By Carlson, Louisville Airport North) (Fairgrounds)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Four Points by Sheraton Louisville Airport to your Saves list
Four Points by Sheraton Louisville Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
60%
Ranked #48 of 95 hotels in Louisville
A recent review
5 of 5 stars reviewed 6 days ago
Michelle H Henderson, Kentucky
  • Overview
  • Reviews (97)
  • Photos (4)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (16)
  • Location
  • More
Write a Review

97 people have reviewed this hotel

Traveler rating
    25
    33
    15
    15
    9
See reviews for
25
18
9
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Henderson, Kentucky
1 review
5 of 5 stars Reviewed 6 days ago NEW

By far the friendliest staff we have ever encountered! Ms Martha the bartender was amazing! The front desk staff (francheska) was wonderful & extremely helpful! Highly recommend & we will definitely stay here again!

Was this review helpful? Yes
Rockwall, Texas
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

For 35 years I have been in customer service , this was by far the worst experience I ever encountered. The owner was unresponsive even though she was in the hotel assisting another complaining guest.

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Louisville Airport, responded to this review

Dear J R, Thank you for taking the time to provide us with your feedback. We take our guest’s comments very seriously, and are greatly concerned about the nature of your review. Our Director of Sales would love the opportunity to rectify your experience by contacting adowns@fourpointslouisvilleairport.com to further discuss your stay at our hotel. Thanks again, and we hope... More

1 review
1 of 5 stars Reviewed 1 week ago

Nothing about my stay at the Four Points by Sheraton in Louisville was good. From countless mistakes on my food order in the restaurant, to over-priced wine, no way to close the blinds on a well light street (like trying to sleep with the lights ON), to battling the cleaning staff for the elevators during morning checkout. The hotel was... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Louisville Airport, responded to this review

Dear Bill T, We regret to hear you were dissatisfied with your recent visit at our hotel. We strive to provide the best experience for our guests, and we apologize for the issues you had with our restaurant, elevators, and blinds in your guest room. Rest assured, we have addressed your comments with our team to improve on these things... More

San Francisco
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was apprehensive about staying here since it was near the airport. I was afraid it would be noisy. Turned out my fears were unfounded. The place was very quiet (I had a street facing room on the 5th floor). The public areas and the room itself were very clean. The area surrounding the hotel is a bit dodgy, but... More

Was this review helpful? Yes
Yeovil, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Very close to the airport and at times the flights sound like they are landing on the roof, room was large and roomy but basic in design. Breakfast was a disaster with lots of customer complaints due to the speed of service and on one day we left to find breakfast elsewhere! The one saving grace was Martha who provides... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Louisville Airport, responded to this review

Dear Julian U, We regret to hear that you did not enjoy your recent stay with us. Unfortunately, due to our location we may experience more noise from the airport and apologize that this disturbed you. We strive to provide outstanding service to our guests, and we’re sorry this quality of service was not consistent throughout your stay. We are... More

Clear Spring, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I don't stay at SPG properties much, but becuase of a last minute work trip and no good Hilton properties avaialable, I decided to try the Four Points by Sheraton at Louisville Airport. This hotel was incredible. The hotel staff when I checked in and when i checked out were awesome / very friendly. The room was very clean. The... More

Was this review helpful? Yes
Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

Had a great experience in my 4 night stay at 4 points. The staff was very friendly and helpful. Martha made me feel at home and welcomed with her wonderful personality and great outlook on life while visiting the bar. Ronnie was also very helpful and willing to drive us where we needed to be. I definitely recommend staying at... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Louisville Airport, responded to this review

Dear 581Brian, Thank you for your review. It’s our pleasure to provide uncomplicated comfortable, and we are glad Martha made you feel right at home in addition to Ronnie’s accommodating service. Thanks again for your recommendation and we hope to see you again soon. All the best. More

Raleigh, North Carolina
Top Contributor
73 reviews 73 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Could not get into hotel we wanted for an overnight passing through town so found this near Churchill Downs that I wanted to see before we left in the AM. Nice lobby but the bar area very poorly designed next to it. The kitchen was open behind it and the smells permeated the lobby and bar, very strong BBQ spice... More

Was this review helpful? Yes
east coast
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for three nights as our son was playing in a basketball tourney at the Exposition Center. Location was close to the center. We had a king suite. It had plenty of room and the beds were comfortable. Bathroom was average. A few things that we did not like was the housekeeping, average breakfast, and the fact that kids... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Louisville Airport, responded to this review

Dear BBTOGS, Thank you for your honest review about your recent stay with us. We are happy to hear you liked our comfortable guest rooms, but are sorry to hear you did not fully enjoy your experience. We are sorry you were dissatisfied with housekeeping and our services. Rest assured, your comments have been addressed with our team in hopes... More

Elmhurst, Illinois
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here one night and it was wonderful. The hotel is like new. Rooms are updated and modern. Would have liked a microwave or fridge in room. Hotel is close to highway and other attractions. Pool is indoors and small.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Four Points by Sheraton Louisville Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Four Points by Sheraton Louisville Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Louisville Airport

Address: 2850 Crittenden Dr, Louisville, KY 40209 (Formerly Country Inn & Suites By Carlson, Louisville Airport North)
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Louisville Airport 3*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Priceline, Travelocity, Tingo, BookingOdigeoWL, Hotels.com, Expedia and Venere so you can book your Four Points by Sheraton Louisville Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites By Carlson, Louisville Airport North
Country Inn & Suites By Carlson, Louisville Airport North Hotel Louisville
Country Inn Louisville
Louisville Country Inn

4 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Louisville with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#22 Business Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions.Service with Style. Everything you need or want is here, including a fitness center, pool, spa, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our two state-of-the-art function rooms are ready to stage memorable meetings and events.Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features a refrigerator, microwave, and free extras like wireless High Speed Internet Access and bottled water. ... more   less 
Number of rooms
117

Questions & Answers

Questions? Get answers from Four Points by Sheraton Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer