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Four Points by Sheraton Louisville Airport

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2850 Crittenden Dr, Louisville, KY 40209 (Formerly Country Inn & Suites By Carlson, Louisville Airport North)
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Four Points by Sheraton Louisville Airport
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161 Reviews from our TripAdvisor Community

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Birmingham, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We checked in very late in the night after been on the road for a while. The front desk agent was very welcoming and checked us in quickly. The next morning our breakfast server was also very helpful and suggested options best suited for my family. Will definitely stay again.

Helpful?
Thank devilfalcon
Baltimore, Maryland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 17, 2015

This hotel was really great for a weekend stay! It is a very close drive to Churchill Downs and has a few food options nearby. The staff was very pleasant, and Russell was exceptionally professional and helpful. I would definitely stay here again. One note: the town atmosphere changes from one part to the next, so I wouldn't recommend walking... More 

Helpful?
Thank kth1984
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 5, 2015

It's not fancy but it's clean. The staff is very friendly and helpful. We were on the road with no reservation and we picked this hotel because it's a Sheraton and the location sounded ok. Location was a home run. Thanks to Eric for great restaurant recommendations.

Helpful?
Thank Jack J
Clearwater, Canada
1 review
5 of 5 stars Reviewed November 14, 2015

I had the best trip while staying at this property. From the second Eric picked me up at the airport, to the front desk, to check in, my trip was great. I loved the bar, the restaurant, the kindness from every member of the staff especially Ronnie. A great room, near the track, with kindness, every where I turned. I... More 

Helpful?
Thank Arlene U
pine island, minnesota
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 5, 2015

I will gladly rave about this hotel! We had been on a week long road trip through Tennessee and Kentucky and had stayed at two other hotels before landing at this one, our last stop. What a wonderful way to end our trip! The hotel is spotless and staff are so gracious and helpful! Knowing we were unfamiliar with the... More 

Helpful?
Thank buckyj
Secunderabad, India
Level Contributor
125 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed October 28, 2015

I had stayed at this place for a night recently and the experience was OK. I reached the property quite late in the night and the front desk person helped me check-in quick. I was a little hungry when I checked in and I grabbed an ice cream from the front store. The person actually went to the restaurant and... More 

Helpful?
Thank rumasan
Megan L, Starwood Hotels at Four Points by Sheraton Louisville Airport, responded to this review

Dear rumansan, Thank you for your review. Providing guests with superior service it very important to us, so we’re pleased to hear you received excellent service from our front desk team. We appreciate you taking the time to share your feedback with us, and we hope to see you again in the future. All the best More 

Ashburn, Virginia
1 review
3 of 5 stars Reviewed October 21, 2015

I recently stayed a long weekend at this hotel, and although the front desk staff is friendly, I wonder if honestly and integrity play a role at this hotel. Please help me with this. I checked out on Sunday past, and within a few hours, I realized that I had left my Dr. Dre Beats headphones in an open safe... More 

Helpful?
Thank Corey C
Edmonton, Canada
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 17, 2015

Stayed here for several days in October for a conference (that was downtown). Hotel was clean - seemed like it might have been a little dated but they've upgraded it? (not sure). Staff was friendly and helpful on several occasions, and there is a little bar/restaurant area downstairs that was handy on a night that it rained (didn't feel like... More 

Helpful?
Thank BGBedm
Williamstown, Kentucky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 7, 2015

I was in town for a conference and Four Points was a fairly good choice. The rooms are large and the beds very comfortable. The Fitness Center is on par with a full service hotel and the indoor pool is a plus if you are traveling with family. The rooms, while functional, are not aesthetically well appointed. The only problem... More 

Helpful?
Thank Jordanyosh
Columbus, Ohio
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 26, 2015 via mobile

Rooms are always immaculate. Good rates. Central location. This means you are close to many good spots for dinner within driving distance. Nothing within walking distance unless you like Denny's. I go to Louisville about once per quarter. This is my favorite location to stay. If you are a jogger, the fairgrounds are right across the street.

Helpful?
Thank Joe W
Megan L, Starwood Hotels at Four Points by Sheraton Louisville Airport, responded to this review

Dear Joe W, We’re thrilled you had a great stay and that we are your favorite place to stay when visiting the Louisville area. Thank you for taking the time to share your feedback with us, and we look forward to your next stay with us soon. All the best More 

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