We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 96 Louisville hotels

Four Points by Sheraton Louisville Airport

3.0 of 5 Hotel   |   2850 Crittenden Dr, Louisville, KY 40209 (Formerly Country Inn & Suites By Carlson, Louisville Airport North) (Fairgrounds)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Four Points by Sheraton Louisville Airport to your Saves list
Four Points by Sheraton Louisville Airport
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
CountryInns.com FourPoints.com Booking.com
and 7 more sites!
57%
Ranked #48 of 96 hotels in Louisville
A recent review
5 of 5 stars reviewed 2 weeks ago
Melika688 Oklahoma
Write a Review

77 people have reviewed this hotel

Traveler rating
    19
    24
    14
    13
    7
See reviews for
19
13
7
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for a wheelchair basketball tournament for 4 nights. Everything was great- the room, the restaurant, and the service. Martha in the restaurant made our last night fantastic!! Definitely would stay here again!!

Was this review helpful? Yes 2
Ashburn, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel several times for business and have a fantastic experience every time. From checking in with the friendly night clerk (it's inevitably at night for some reason) to the awesome bar staff (Martha is the best bartender and cook and listener!), I have had nothing but the best service with a smile. I highly recommend this... More

Was this review helpful? Yes 2
Emily F, Guest Relations Manager at Four Points by Sheraton Louisville Airport, responded to this review

Hello Kris M, Thank you very much for your review. I appreciate your response and loyalty to our Louisville Airport hotel. I’m happy to hear that you enjoyed our convenient location and were able to interact with our helpful staff. I shared your positive feedback with the hotel team and look forward to welcoming you back! More

Key West, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2014 via mobile

My friends and I stayed there for the weekend and had a great time. Martha in particular was amazing in every way and made our stay perfect. Her friendly personality and customer service was the best we had in Louisville. We will all highly recommend the 4 points Sheraton to anyone traveling.

Was this review helpful? Yes 2
Emily F, Guest Relations Manager at Four Points by Sheraton Louisville Airport, responded to this review

Hi Sweetest53, Thank you for your review. I’m pleased you had a great weekend stay and were able to work with Martha! We take pride in our warm and helpful staff, and appreciate you taking the time to share your experience. We hope to welcome you back for another weekend getaway! More

Memphis, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2014

Maybe our viewpoint of Sheraton properties may be skewed , we don't generally get rooms that are over $150, but the room was nice and simple and it was near the University and Six Flags ,rooms were clean and the staff polite and friendly, Nikki checked us in and she was helpful directing us to a nearby restaurant ,it was... More

Was this review helpful? Yes 2
Merritt Island, Florida
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 13, 2014

We have stayed in Four Points that are clean, offer specials, offer complimentary breakfast to members and make you feel at home. This is not one of them. The shuttle driver was the best part of this visit so far. Russell at the front desk cannot handle customers, nor does he have any sort of personality to deal with people.... More

Was this review helpful? Yes
Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

We stayed here over a busy weekend with sports at the Expo Center. The hotel was booked. The front desk staff were very pleasant. Our room was ready upon arrival. The room itself was very simple but clean.It seemed the room had been recently updated. The bed was so much better than expected. The mattress was firm and the bedding... More

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 7, 2014

This is not a typical Sheraton property - it appears, by the shoddy construction - to be a Four Points facade on a much cheaper hotel. The lighting in the room was poor. The floor in the entry was not level. And it surpassed my one pube in the shower is too many rule...

Was this review helpful? Yes 1
Emily F, Guest Relations Manager at Four Points by Sheraton Louisville Airport, responded to this review

Hi TravelingFool67, Thank you for taking the time to write your review. We appreciate your feedback and apologize for any inconveniences you experienced during your visit. Your loyalty to Starwood hotels is important to us, and I am pleased to learn that you are experiencing different brands during your stays. While the Four Points brand does differ from the Sheraton... More

Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

I only spent one night there but it was a very comfortable night. Being a Sheraton property I expected the hotel to be nice but it was beyond what I expected. I used to stay at this hotel when it was another brand because it is located very close to my business assignment. This was an unplanned trip and there... More

Was this review helpful? Yes
ALLENDALE, MICHIGAN
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 19, 2014

Stayed for 3 nights recently. Charged us 325 dollars at night. Im here to tell you this is not a 325 dollar a night hotel. Price gouging is what I call it. Made reservations in advance. Not paying good attention was billed through charge card immediately. When seeing what happen after we arrived and I checked on line rates were... More

Was this review helpful? Yes 1
Emily F, Guest Relations Manager at Four Points by Sheraton Louisville Airport, responded to this review

Hi KAY4010, Thank you for taking the time to share your feedback. I apologize that your stay did not meet expectations. I am pleased you enjoyed our complimentary shuttle and hotel rooms, although I am sorry that you were unsatisfied by the credit process. I shared your experience with the hotel team and appreciate your review. More

Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 12, 2014

I just spent three nights at the Four Points. I must say, the beds gave me some of the most comfortable nights sleep I have had in ages. Great quality mattresses and pillows, delightful sheets and warm comforters. The rooms have all been redone and have a new feel to them. My only advice if you are sensitive to road... More

Was this review helpful? Yes 3
Emily F, Guest Relations Manager at Four Points by Sheraton Louisville Airport, responded to this review

Hi Adventurous_KB, Thank you for sharing your experience at our hotel. I’m happy to hear that you enjoyed a great sleep on our Four Points by Sheraton Four Comfort Bed™. I apologize about the noise and hope it did not cause any inconveniences for you. We hope to welcome you back! More

Been to Four Points by Sheraton Louisville Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Louisville Airport

Also Known As:
Country Inn And Suites By Carlson, Louisville Airport North
Country Inn & Suites By Carlson, Louisville Airport North Hotel
Country Inn & Suites By Carlson, Louisville Airport North Hotel Louisville
Country Inn Louisville
Louisville Country Inn
Address: 2850 Crittenden Dr, Louisville, KY 40209 (Formerly Country Inn & Suites By Carlson, Louisville Airport North)
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 96 hotels in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Louisville Airport 3*
Official Description (provided by the hotel):
Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions.Service with Style. Everything you need or want is here, including a fitness center, pool, spa, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our two state-of-the-art function rooms are ready to stage memorable meetings and events.Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features a refrigerator, microwave, and free extras like wireless High Speed Internet Access and bottled water. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Carlson, Starwood, Booking.com, Travelocity, Priceline, Expedia, Hotels.com, TripOnline SA, Venere and Otel so you can book your Four Points by Sheraton Louisville Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Four Points by Sheraton Louisville Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.