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Hilton Garden Inn Louisville Airport

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2735 Crittenden Dr, Louisville, KY 40209
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Hilton Garden Inn Louisville Airport
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446 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Louisville Airport
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Charlotte, North Carolina
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 24, 2013

We have stayed at several hotels in the area over the years when we've been here for the State Fair/Horse Show. This is by far our favorite. The staff are friendly and helpful and the the rooms are clean and comfortable. This hotel offers free Wi-fi and complimentary coffee in the lobby throughout the day. The shuttle service is a... More 

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Jackson, United States
1 review
1 of 5 stars Reviewed August 22, 2013

My family and I had the worst experience ever at this hotel. Portions of the staff were rude and unempathetic. We were attending the State Fair and utilized the Shuttle Service that the hotel provided. The Hotel left us stranded with young children and did not care. Then the staff laughed about the incident, when they thought we could not... More 

Review collected in partnership with Hilton Garden Inn

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Bud V, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Mr. Philip Pugh; First I do want to sincerly thank you for staying with us but I must absolutely apologize to you regarding your frustration regarding not being able to be picked up from the Fair by our Shuttle late Satureday night. We all certainly understand your frustration and we have used this as a learning experience to help... More 

San Jose, California
Level Contributor
217 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed August 16, 2013

The Hilton Garden Inn at the Airport is a very nice and cost effective place to stay if you are doing or have business around the airport area, or want to stay fairly close to the airport. The rooms are nice, and they have a small bar area which is good to relax or have a drink while waiting for... More 

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Danville, United States
1 review
5 of 5 stars Reviewed August 15, 2013

We found a dead insect on our bathroom sink upon arrival. Otherwise, everything else looked fine. The advice by the staff to visit a nearby restaurant was very much appreciated. he staff offered a card for a free entry was appreciated as well.

Review collected in partnership with Hilton Garden Inn

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Evans, Georgia, United States
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 14, 2013

I have stayed at a couple of Garden Inn's before but wasn't expecting to walk into such an upscale hotel when I booked this stay. The staff was very friendly, and the room was clean and spacious. It appears that there have been some upgrades made lately and I would not hesitate to stay here again.

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Atlanta, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 13, 2013

I find the hotel staff at your hotel is less than hospitable in greeting minority guests by your white staff. More often there is not an acknowledgement of ones presence or a greeting. I only experience this at your hotel and Homewood Suites in Louisville,Kentucky.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
washington, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 8, 2013 via mobile

Good location. Easy to get to the airport. Not too many food options locally. Rooms are clean. Te property has had some upgrades recently. I've stayed several times before. Good for the price. I'll continue to book this location when in town.

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 4, 2013 via mobile

I felt like I was staying at a much fancier hotel than a Hilton Garden Inn. It was beautifully decorated and everyone was very friendly. It is located close to the airport and close to many tourist attractions. We were here for vacation. My husband plans on staying here for business in the future.

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Bethesda MD
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2013

Very efficient check in process. Room was right-size for one person. Hotel staff exceptionally friendly and solicitous. Would stay here again. Good value for money. There are closer hotels to the airport; but this is close enough and while I didn't this time, there is a restaurant next door.

Review collected in partnership with Hilton Garden Inn

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Belleville, United States
1 review
5 of 5 stars Reviewed July 24, 2013

Beautiful hotel and convenient location to downtown. No complimentary breakfast. Wonderful sleeping. The water took a few minutes to warm up in the shower. Stayed here while attending Forecastle and not a bad location for that

Review collected in partnership with Hilton Garden Inn

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