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Hilton Garden Inn Louisville Airport

3.0 of 5 2735 Crittenden Dr, Louisville, KY 40209
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Hilton Garden Inn Louisville Airport
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Hilton Garden Inn Louisville Airport
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337 reviews from our community

Traveler rating
    190
    99
    35
    7
    6
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62
37
24
154
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Louisville Airport
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Geneva, Illinois
1 review
5 of 5 stars Reviewed February 7, 2014

We were visiting Louisville for a cheer competition. The front desk staff was very pleasant, hotel clean, but what really wowed me was the morning staff. The restaurant was super busy, some customers were demanding and rude because of time restrains. Leza was working extra hard multitasking, serving drinks, taking orders, seating people, assisting with misc. requests, she is truly... More

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Phoenix, Arizona
Top Contributor
52 reviews 52 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 7, 2014

Walking into this hotel, you get a wow factor. They have a very inviting entry area with free refreshments. The staff was always very courteous- saying hello and good morning. The room was very nice, spacious, well appointed and comfortable. The room was also very clean and equipped with a Keurig, microwave and refrigerator. My only complaint was that I... More

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Orlando, Florida
2 reviews
5 of 5 stars Reviewed February 5, 2014

Ice storm Everyone stuck in hotel to eat. The staff was unbelievable! Handled so many people so professionally. Claris was awesome!! Service and food was Great even though the place we packed and staff was busy busy. Thanks you Claris and see you all soon

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Greenville, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2014

I have stayed at this hotel 4 times within the last year. Always exceptional service and extremely clean. Very convenient location from the airport and downtown. The lobby area is very large and makes for a great location to work during the day and meet with colleagues if that is what you need to do. The fitness center is also... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2014

I travel weekly for work and it is always nice to find a hotel with friendly staff and are genuine and remember you. All the staff is great , but Donielle and Domingo stand out. They are always welcoming and friendly This is a great business hotel that is comfortable. RHK

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Paris, Illinois
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 28, 2014

The room was fine but not cleaned well. A K-cup from whomever had stayed in the room previously was still in the machine. There was no bath mat in the bathroom for the floor so a towel had to be used instead. As a Hilton Gold Card member I have stayed in several of the various Hilton chain of hotels... More

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Florence, United States
1 review
5 of 5 stars Reviewed January 27, 2014

Everything was great during our stay. The check-in/out process, staff, room, cleanliness, service - everything was wonderful! Also, the location of the hotel is very convenient. I would definitely recommend the hotel and will be staying there again should I visit Louisville.

Review collected in partnership with Hilton Garden Inn

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Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 26, 2014

I have to admit....I have a bias towards IHG and Marriott brands for business travel, so when my traveling companions selected the Hilton Garden Inn at the Louisville Airport as the hotel for all of us to stay at while on a quick business trip, I was a bit dismayed. That changed quickly when I got to the Louisville Airport... More

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Bud V, General Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Valued Guest. First I want to thank you for staying with us as we do truly appreciate your business. I can't thank you enough for the nice comments that you took time to write about regarding our hotel but especially our staff. They do try very hard and it just great when guests such as yourself share their experience.... More

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 24, 2014

This is a very nice, pleasant place to stay, right near SDF. The young lady Rachel that checked me in is a gem. Very polite and professional, as well an funny and welcoming. My concern was some sort of manager named Brian. He's quite rude and standoffish. Huffs and puffs and shakes his head. He shouldn't be part of hospitality

Was this review helpful? Yes 2
Bud V, General Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear ITravelWeekly ( a valued geust); I have to personally apologize to your regarding what appeares to be rude behavior by one of my managers. I am truly very sorry. This is unacceptable as this is not how we opearate our hotel and a bit embarrasing. Thank you for your kind comments on Rachel. She really is a gem. I... More

Milledgeville, Georgia
1 review
5 of 5 stars Reviewed January 24, 2014

Great Staff here at this hotel. Nice friendly smiling faces at check in, clean rooms (including bathroom) and great staff in the restaurant and bar. Very close to the airport and not far from downtown either so will definitely stay here again.

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Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 210
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton

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