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Hilton Garden Inn Louisville Airport

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2735 Crittenden Dr, Louisville, KY 40209
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Hilton Garden Inn Louisville Airport
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Hilton Garden Inn Louisville Airport
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407 reviews from our community

Traveler rating
    218
    129
    45
    9
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Bring your own pillow as all 7 offered were either hard or flat; bed was hard; no lightweight blanket available. The hotel was clean and attractive; all staff were courteous and very helpful. Breakfast bagels were stale, but staff were kind and friendly.

Review collected in partnership with Hilton Garden Inn

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Chicago, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Quiet, clean hotel near (not too near) airport. Complimentary shuttle service to / from airport and at your request to local restaurants, attractions. Front desk staff very welcoming and helpful. Room perfectly adequate - clean and quiet.

Review collected in partnership with Hilton Garden Inn

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Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here while watching a volleyball tournament at the Expo center and are so glad we did. The hotel was very convenient to the Expo center, very nice and clean, and had very friendly staff. The hotel is what we have come to expect from Hilton, and from the Garden Inn brand in particular. Keep up the great work!

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Rocky River, Ohio
Top Contributor
115 reviews 115 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were in Louisville for a volleyball tournament at the fairgrounds. No better place to stay. lets you run back to hotel between games. You actually could walk if you wanted to. Easy access to downtown Louisville for fine dining. Room was as expected. Clean, comfortable but nothing fancy. Good toiletries and OK towels. Bar is small, but bartender was... More 

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Conyers, Georgia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My son and I drove over from Lexington where we had toured UK. During the tour, we got caught in the pouring rain without an umbrella (yep - forgot it in the car which was about 1/2 mile away). We hit a couple of patches of really heavy rain on the way to Louisville. When we finally arrived at the... More 

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Matt M, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for taking a moment out of your busy schedule to share your experience at my property. I am happy to hear you found the accommodations to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Matt McAtee Assistant General Manager Hilton Garden Inn Downtown Louisville More 

Leawood, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is nice but the restaurant staff needs to be trained to have a positive attitude. Especially the servers at the breakfast buffet----very uninviting and it ruins the morning. The two mornings we had breakfast there, this lady African American server just didn't have the nice attitude and behavior and it seemed like it was such a huger favor... More 

Review collected in partnership with Hilton Garden Inn

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Matt M, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for taking a moment to share your experience. I am sorry to hear about your breakfast experience. I would like to speak to you about your breakfast experience when you get a moment. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Matt McAtee Assistant General Manager Hilton Garden... More 

Kalamazoo, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a great place for our 3 generation family to meet up and spend a weekend together. There were a lot of family things to do all around the hotel area. I am sure we will be doing it again as we all had a blast!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Matt M, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel and Staff was able to delivery you the service expected! We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Matt McAtee Assistant General Manager Hilton Garden Inn Louisville Airport More 

Kent, United Kingdom
Top Contributor
57 reviews 57 reviews
50 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, easy to drive to, plenty parking, close to airport. Hotel is a generic garden inn. staff are very polite and helpful. Bar / restaurant is basic and lacks atmosphere, rooms are good, clean and well serviced. I enjoyed my stay there, everything worked and was hassle free. Dont plan to eat or drink there, make sure you go... More 

Was this review helpful? Yes 1
Matt M, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for your recent response concerning your stay. We appreciate the feedback as it only helps us to become a better hotel. I do apologize for the bar atmosphere not being to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Matt McAtee Assistant General Manager Hilton Garden... More 

Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We requested a king bed and received a suite at 240 us per night. There was nothing remarkable about the room and the pillows were extremely uncomfortable. It appeared to be clean but I did find an ant crawling on the bed - surprising for March.

Was this review helpful? Yes
Matt M, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for your recent response concerning your stay. We appreciate the feedback as it only helps us to become a better hotel. I do apologize about the room not being to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Matt McAtee Assistant General Manager Hilton Garden Inn... More 

Washington DC, United States
1 review
5 of 5 stars Reviewed 1 week ago

this is the place. Travel often and need good, reliable accommodations. I am deaf and have allergies so this is especially important to me. My feather free room is always ready when I arrive and staff is extremely attentive.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Matt M, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Louisville Airport to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Matt McAtee Assistant General Manager Hilton Garden Inn Louisville Airport 502-637-2424 More 

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