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All 95 Louisville hotels

Hilton Garden Inn Louisville Airport

3.0 of 5 Hotel   |   2735 Crittenden Dr, Louisville, KY 40209 (Fairgrounds)
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Ranked #20 of 95 Hotels in Louisville
A recent review
5 of 5 stars reviewed yesterday
Dave L Kensington
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333 reviews from our community

Traveler rating
    187
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kensington
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

...and people. Great location on this property- three minutes to Churchill Downs and ten minutes to downtown Louisville, but the staff was what makes this a special property. They are friendly, courteous, and go out of their way to make sure that your stay is memorable. One of the best hotel staffs- from top to bottom- that I have ever... More

Review collected in partnership with Hilton Garden Inn

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Bellingham, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Frankly, anything that has to do with Paris Hilton is ridiculous. She could learn a lot from the staff at this hotel. Each staff member was truly engaged and authentic in their communication with their guests. They were really committed to meet our needs. For the breakfast, I had a fabulous omelette made (eggs with every kind of veggie I... More

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Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Sadly this is not the same hotel I've reviewed in the past. As I sit here at the bar, I've been waiting over 45 minutes for the dinner I ordered ( a basic wrap off the menu). Most of the staff that I have come to know are now gone!!! I have heard through various sources that it's due to... More

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Orlando, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

While it can be a chore being away from home, a great meals and a warm clean place to stay is always a bonus. The cook, Mr.Marcus, "puts his foot" in each breakfast meal and makes you feel like you are right at home. Warm, friendly, and accomodating staff. Another place to call "home" when in Louisville, kY

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Lexington, United States
1 review
3 of 5 stars Reviewed 1 week ago

We had quick stay but overall it was a nice one. We had one issue with a dirty comforter and they quickly brought us another and discounted our rate. I was a little disappointed in the room service hours.

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2 reviews
4 of 5 stars Reviewed 1 week ago

Room was quite clean. Not a complimentary continental breakfast but we greatly enjoyed the breakfast served in the restaurant. Fasted check in that I have ever experienced. Pool and spa area nice and wished we had more time to spend there. It was close to the attractions we wanted to visit.

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Pikeville, United States
1 review
4 of 5 stars Reviewed 1 week ago

I didn't fly in this trip but the proximity to the airport and also to the location I was visiting was very useful. The food/staff/lodging worked out very well for our group. For business and personal stays alike the Hilton should be a considered option.

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Uniontown, Ohio
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

All staff was helpful, welcoming, offered suggestions, accommodated dietary issues. Breakfast hot food was delicious. Juice was icy cold and tasty. Chef Marcus rocks an omelet! Very clean. Comfortable beds. Easy access to hwy, other restaurants, and shopping.

Review collected in partnership with Hilton Garden Inn

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Nashville, Tennessee
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this property twice now, and it's easily proving to be the only hotel I'll consider when in Louisville for work. I arrived late last night on a late flight. The hotel is minutes from the airport, yet quiet enough from air traffic. Upon my arrival-I was upgraded to a suite. For being a HHonors Gold member, and... More

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Jaycee524, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for taking the time to review our hotel. I'm glad we were able to exceed your expectations for the hotel. We teach service to the staff and it is great to hear the response from the guests, especially being compared to a Waldorf. I want to apologize that we did not mention the Sleep System sooner. Have a... More

Columbia, Missouri
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Frustrated and exhausted by delayed and cancelled flights because of storms in the Chicago area, I finally gave up and decided to spend the night in Louisville. Only two hotels had direct lines from the airport. I called the Hilton Garden Inn fully expecting no rooms available to top off my day. A cheerful voice answered, yes they had rooms... More

Was this review helpful? Yes
Jaycee524, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for taking the time to review our hotel. We always review the comments we receive during our weekly staff meetings and then the Department Heads speak with their staff. We will be using your review as an example on how to take care of our guests. I'm thrilled we were able to turn an otherwise bad day into... More

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Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 210
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton

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