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All 95 Louisville hotels

Hilton Garden Inn Louisville Airport

3.0 of 5 Hotel   |   2735 Crittenden Dr, Louisville, KY 40209 (Fairgrounds)
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86%
Ranked #22 of 95 hotels in Louisville
A recent review
5 of 5 stars reviewed 3 days ago
Chas87714 Port Neches, Texas
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  • Reviews (302)
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  • Room tips (38)
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302 people have reviewed this hotel

Traveler rating
    172
    86
    31
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Port Neches, Texas
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here on a business trip, and was very pleased. They had a great breakfast and a very nice bar area to meet with others. It is very close to Churchill Downs, home of the Kentucky Derby. It was close to the airport, and easy to access.

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The Hotel was quiet, the staff put me a the top floor like I requested. The hotel was great and easy to get to the airport from. The only downside was the place we ate at next to the hotel which was a sports bar that was Louisville cardinal themed. Lousy service you will wait forever for anything. Everyone in... More

Review collected in partnership with Hilton Garden Inn

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Jaycee524, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for taking the time to fill out a review and give us your feedback. I'm glad you enjoyed the stay here at the Hilton Garden Inn. I do want to apologize for the service at the Cafe. We will have to reassess the Cafe since we send over a lot of business. Sincerely, John Cooper Assistant General Manager More

Centerville, Ohio
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a great stay in this hotel! We were on a mini weekend vacation trip from Ohio. The location was perfect, with great access to the highway. The surrounding neighborhood has some fabulous local flair. The facility was clean and staff was professional and courteous. Pool, hot tub, and fitness center were clean and well tended. We loved the... More

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Jaycee524, Manager at Hilton Garden Inn Louisville Airport, responded to this review

We are so glad you enjoyed the stay at our hotel. Thank you for taking the time to fill out a review and give us your feedback. We take pride in our facility and the service we provide. We hope to see you again when you are ready to get away for a couple more days. Sincerely, John Cooper Assistant... More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the 2nd time we have stayed at this hotel and both times have been enjoyable. Never had a problem, great service and nice atmosphere. Right next to the horse track and also close with a shuttle to the airport.

Was this review helpful? Yes 1
Jaycee524, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thanks for taking the time to review our hotel, SJ. We are excited to hear you are becoming a regular at the Garden Inn. I'm glad you have had a great time while on property and have not had any issues. If you ever should experience any in the future, please let us know so we can correct the issue,... More

Nicholasville, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a very nice facility and is conveniently located next to the KY Fair & Exposition center providing easy access via gate 4 to the grounds. It's also very close to the KY Kingdom theme park. Enjoy your stay!

Review collected in partnership with Hilton Garden Inn

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Jaycee524, Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for reviewing our hotel. I hope you enjoyed the time while you were here. The next time you are in house, please don't forget we have a shuttle that can drop you off and pick you up from the Expo Center and Kentucky Kingdom. Hope to see you soon. Sincerely, John Cooper Assistant General Manger More

London
Top Contributor
128 reviews 128 reviews
76 hotel reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My flight got cancelled and I landed in Louisville KY with nowhere to stay, the hotel was sold out but they found a room for me which was nothing short of amazing - a lady had double booked. I was very happy to get any room, it was the last in the property - was $223+ for the 5 hours... More

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Rodney M, General Manager at Hilton Garden Inn Louisville Airport, responded to this review

Thank you for your feedback and the opportunity to serve you. We are extremely sorry your breakfast didn’t live up to your expectations. We appreciate your suggestions and will share them with our chefs, kitchen staff and servers whose goal is to serve our guests. On your next visit to our area, we hope you’ll give us another opportunity to... More

South Bend, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at just about every hotel around the Kentucky state Fair grounds. This is the very best hotel to stay when showing at the fairgrounds!The staff is amazing, helpful and polite. The restaurant was affordable and the best meal ever!Room was spacious clean and quiet!It even had a laundry room!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaycee524, Manager at Hilton Garden Inn Louisville Airport, responded to this review

We appreciate the great review and thank you for taking the time to compete it. I love that you have checked out the other hotels around the Fairgrounds and think we are the best. I will be passing on the comments to our staff. We look forward to seeing you again next year. Sincerely, John Cooper Assistant General Manger More

1 review
5 of 5 stars Reviewed 2 weeks ago

I fly out every Monday and stay here the night before for the convenience of the hotel to the airport. It's extremely convenient as it takes 3 minutes for the shuttle to get me there. The room is always clean and the bed is very comfy - great pillows, so the few hours I get to sleep are very restful!... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaycee524, Manager at Hilton Garden Inn Louisville Airport, responded to this review

We appreciate the comments and love to hear that you prefer us over the surrounding hotels. Thank you for taking the time to let us know how we are doing. If I can be of any assistance, let me know. John Cooper Assistant General Manager More

Pearl, Mississippi
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel before but during this visit I arrived after 11. When I walked in I was appalled at what I saw. The older white guy behind the desk was the creepiest guy I've ever seen. Not only that but he looked dirty. I walked in the front and straight out the side. I was not... More

Was this review helpful? Yes 1
Jaycee524, Manager at Hilton Garden Inn Louisville Airport, responded to this review

I want to apologize for the appearance of our staff. We will be dealing with this right away. I am very sorry that you were not able to get your room. John Cooper Assistant General Manager More

Brentwood, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I picked this hotel because I thought 1-it was a Hilton and 2-the price for a Hilton property was fair. Lobby is great/checkin was great-room was very very average. Nothing special-iron didn't work; Coffee machine didn't work. The room-clean but just not worth the price.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Romantic Hotel in Louisville #15 Family Hotel in Louisville #19 Business Hotel in Louisville
Hotel Class
Number of rooms
210

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