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La Quinta Inn & Suites Louisville Airport & Expo

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4125 Preston Hwy, Louisville, KY 40213
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La Quinta Inn & Suites Louisville Airport & Expo
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459 Reviews from our TripAdvisor Community

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Spartanburg, South Carolina
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Easy to find and check-in was quick and friendly. The hotel is clean and the rooms are large and well equipped. Beds are a bit too firm. Shower was not warm enough. This is not a fancy hotel, but they do very well for a value-brand business hotel. It is close to the airport and you get some noise from... More 

Helpful?
Thank Gregory P
Independence, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff was incredible. I took a church student group of 30 and they were very accommodating and friendly. The rooms were clean, and the breakfast was great. Everyone on staff was extremely courteous, and they were also very flexible in accommodating our group.

Helpful?
Thank Alex B
Oshkosh, Wisconsin
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We picked this hotel for a one night stay because of its convenient location to I65. While we knew the hotel was near the Louisville airport, but we weren't expecting a steady stream of take offs over the hotel from 4:30-5:30am. These were probably cargo flights. There was no way to sleep through them. Wish we had driven another 20... More 

Helpful?
Thank Twila K
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice room, a breakfast area with more choices then a lot of other LaQuintas. Friendly & helpful check-in clerk. The only problem we had was getting the room temperature just right, but I would book at this LaQuinta again.

Helpful?
Thank Timothy G
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is clean and conviently located. The person who checked me out(also checked me in)seemed more concerned with watching her tablet than with guest. I'm only 24 but I don't believe any electronic device should be allowed at any work place where you interact with public. I am giving an excellent rating though because of the housekeeping and location.

Helpful?
Thank Pollieanas
0836gm, General Manager at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review

I want first off, thank you for your understanding and not faulting the entire property and staff for the short comings and poor behavior of one staff member. I totally agree with you on the use of personal electronics while working and interacting with customers/guests, this is totally unacceptable! I want to let you know I will handle this immediately... More 

Evansville, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Staff was wonderful and very helpful! I am there a lot for back appt at Norton and this was first time staying here. Diffinitley will be coming back! They were great with directions and helping with any questions we had! Room was very clean and was very well laid out. We had a 2 queen bed.

Helpful?
Thank Kelly N Chris T
0836gm, Admin Assistant at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Louisville Airport & Expo La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Jennifer Goff... More 

St. Louis, United States
1 review
3 of 5 stars Reviewed January 6, 2016

This hotel is neat and tidy for a family on a budget. Good internet access and breakfast. Wish the pool was indoor! Room, bathroom, and beds appeared clean and mattresses were firm. Rooms had a fridge and bar. No frills, but it is a good solid hotel that I would stay at again.

Review collected in partnership with La Quinta

Helpful?
Thank Jennifer A
0836gm, Admin Assistant at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Louisville Airport & Expo La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Jennifer Goff... More 

1 review
4 of 5 stars Reviewed January 5, 2016

We enjoyed our stay. We have two dogs so it is important for is to find a place that will accept them and yet is pleasant for us to enjoy also. The La Quinta fills both needs very well .Our dogs do not shed and we pick up after them when they go outside. Our dogs do not shed and... More 

Review collected in partnership with La Quinta

Helpful?
Thank robertoH7425VX
Kenosha, Wisconsin
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed January 5, 2016 via mobile

The hotel is clean and priced affordable. Only one complaint and for me it was a major one. It had the most uncomfortable bed I have ever slept in when staying at a hotel. If you like a extra firm mattress, you would be fine. Other than that, all other aspects of my stay was fine.

Helpful?
Thank WIBuckeye
0836gm, Admin Assistant at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review

I wanted to reach out to you about the issue with the bed. We do not receive very many complaints when it comes to our standard mattress but we do offer a dozen Memory foam mattresses for those who like the softer mattress. Our team looks forward to providing you with exceptional service in the future. So at this time... More 

Hendersonville, TN, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015

Excellent hotel, clean, friendly staff, good breakfast. I will definitely stay there again. Lady at front desk gave great directions to Lights at Mega Cavern. I would recommend this hotel to anyone traveling in the area.

Review collected in partnership with La Quinta

Helpful?
1 Thank Helen W
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