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Embassy Suites Hotel Louisville

3.5 of 5 9940 Corporate Campus Drive, Louisville, KY 40223
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Certificate of Excellence 2014
Embassy Suites Hotel Louisville
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687 reviews from our community

Traveler rating
    501
    134
    32
    10
    10
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248
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174
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
  • All months
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  • Mar-May only
    (157)
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    (140)
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Washington DC, District of Columbia
Top Contributor
334 reviews 334 reviews
36 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars NEW

The hotel is a bit off the beaten path of you're looking to do any touring, but it is located in a business friendly area. The staff was helpful and friendly and the room was very nicely appointed: high quality bed, good linens, etc. Had no issues with the check-in/out etc. The manager's happy hour was great - staff was... More 

Was this review helpful? Yes
Sara C, Guest Services at Embassy Suites Hotel Louisville, responded to this review

Thank you for taking the time to review Embassy Suites Louisville East. I am glad to hear you enjoyed your recent stay with us. Our breakfast and evening manager's reception are always guest favorites. I am happy to hear you enjoyed both! I do agree we are a little bit off the beaten path. Our staff is very knowledgeable of... More 

Buckhannon
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Embassy Suites while we were at the National Machinery Show in Louisville, KY. We stayed two day, and really felt welcomed during our stay. 90% of the staff that we encountered were great. The only staff that I did not like were the two chefs that were making breakfast on Sunday morning. (Two African American women)... More 

Was this review helpful? Yes
Verl W, Manager at Embassy Suites Hotel Louisville, responded to this review

Thank for letting us know about your stay. I am glad that, for the most part, you found our staff so friendly and hospitable. The staff here works hard to give the kind of service that make our guests want to return. I am sorry that you found the cooks at breakfast so inattentive. This will certainly be addressed with... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

I am very picky about staying in hotels. Embassy Suites Louisville was excellent for my family. Newly renovated clean room and bathroom, large suite, free FULL breakfast instead of the usual small continental, great room service a very good stay. Great for families!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Sara C, Guest Services at Embassy Suites Hotel Louisville, responded to this review

Thank you for your review of Embassy Suites Louisville East. I am glad to hear your entire family enjoyed their stay. Our complimentary cook-to-order breakfast is always a favorite with adults and children. Your review and business our greatly appreciated! We look forward to seeing you again. Sara C. Guest Services More 

Byron Center, Michigan, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here 2 nights for a large farm show with friends, the rooms were nice and big, clean and updated. The breakfast was the best I've ever had at a hotel. They also had light snacks and cocktail in the evening! We would defiantly stay her again

Was this review helpful? Yes
Sara C, Guest Services at Embassy Suites Hotel Louisville, responded to this review

Thank you for taking the time to review Embassy Suites/ Louisville East. I'm glad your stay was enjoyable. Our breakfast and evening reception are always guest favorites. We look forward to serving you again during the Farm Show Convention 2016! More 

Evanston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Really a top notch Hotel - have been there several times. My oldest goes to college at Bellarmine University and staying here is always a great home away from home. <3 The breakfast is always fantastic, the pool is very clean and well maintained, the Business Office is a nice feature, the rooms are clean and well maintained, and the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sara C, Guest Services at Embassy Suites Hotel Louisville, responded to this review

Thank you so much for your loyalty to Embassy Suites Louisville East! Your business and review are greatly appreciated. We look forward to seeing you again! More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is very clean and the room I stayed in had been recently updated. I used the fitness facility and it was very nice, a tad small but worked for me. Breakfast was great and the service was awesome, very friendly staff. I ordered room service and it did not disappoint. I would stay again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sara C, Guest Services at Embassy Suites Hotel Louisville, responded to this review

Thank you for taking the time to leave a review for Embassy Suites Louisville East! I am happy to hear you enjoyed your recent stay with us. Breakfast and room service are two of our best amenities and I'm glad they did not disappoint! We look forward to serving you again in the future! More 

Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This review is so belated! My S.O. and I stayed at the Embassy Suites-Louisville about four times between December 2014 and February 2015, and our travel backgrounds vary but our experience at this hotel was something we definitely agreed on: they kept us coming back and we always had a great stay. Our longest duration here was an 8-day stay,... More 

Was this review helpful? Yes 1
Sara C, Guest Services at Embassy Suites Hotel Louisville, responded to this review

WOW! Thank you so much for taking the time to leave such an amazing review for Embassy Suites Louisville East! Our entire staff takes great pride in providing exceptional guest service. I will share your kind words with all of the staff and have printed out your review for everyone to read. We look forward to serving you again. Sara... More 

louisville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the stay was to have some fun with our grand kids celebrating my wife birthday. The pool was great, the breakfast was the best. The staff were very attentive to our every need. I would recommend this place to anyone coming to Louisville.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Verl W, Manager at Embassy Suites Hotel Louisville, responded to this review

You are VERY welcome! Thank you for your fantastic reveiw of Embassy Suites/ Louisville East. I am happy to hear that your birthday celebration went so well, I will pass it along to the staff. Verl Wilder General Manager More 

Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Housekeeping does not clean rooms very well. I stayed in two different room because I check out then had to re-check in for a work emergency. Fingerprints all over the TV screens on both rooms. There was actual food on the floor in the room I first checked into. Breakfast staff stand around talking instead to checking items that need... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Verl W, Manager at Embassy Suites Hotel Louisville, responded to this review

Thank you for letting us know of your stay at Embassy Suites/ Louisville East. I am sorry that your stay did not meet up to your (or my) expectations. The issue with the smudgy TV screens is easily fixed. Our TVs have been handled a lot the past few weeks during our extensive renovations. This issue will be passed along... More 

Carmel, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Happy hour and breakfast are included and both were great! All the staff we encountered, front desk, night security guard, bar tender, and breakfast host, couldn't have been nicer. Everything is very clean. We will be back!

Was this review helpful? Yes
Verl W, Manager at Embassy Suites Hotel Louisville, responded to this review

Thank you for reviewing Embassy Suites/ Louisville East. I appreciate your kind comments regarding the staff and the great service they provided to you during your stay. I will post your review for all to see. Please come back and see us, you business is appreciated. Verl Wilder General Manager More 

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Additional Information about Embassy Suites Hotel Louisville

Address: 9940 Corporate Campus Drive, Louisville, KY 40223
Phone Number:
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Louisville 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites
Hotel Style:
#2 Family Hotel in Louisville
#3 Romantic Hotel in Louisville
#4 Business Hotel in Louisville

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