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All 97 Louisville hotels

Embassy Suites Hotel Louisville

3.5 of 5 Hotel   |   9940 Corporate Campus Drive, Louisville, KY 40223 (East Louisville)
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Ranked #3 of 97 Hotels in Louisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mark B Louisvlle, United States
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638 reviews from our community

Traveler rating
    471
    119
    29
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231
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Louisvlle, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel staff was over the top helpful and cautious. Entire hotel was spotless clean. Room was more than what we expected in size and comfort. Restaurant and bar service was exceptional and food quality and quantity was five star.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Mike M, Guest Services at Embassy Suites Hotel Louisville, responded to this review

Thank you for taking the time to share your recent experience with us at the Embassy Suites Louisville East. I am thrilled to hear that your stay was exceptional, it is always nice to hear that we have exceeded our guests' expectations. Many of our guests are certainly pleasantly surprised by how spacious and comfortable all of our two-room suites... More

Winchester
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel choice for those traveling to the Louisville area. Close to downtown yet out of the heavy traffic areas. Many restaurants nearby along with anything else that you might want such as a shopping mall Highly recommend this hotel

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Clay C, Front Office Manager at Embassy Suites Hotel Louisville, responded to this review

Thank you for taking the time to let us know about your recent experience with us at the Embassy Suites Louisville East! I'm glad to hear that our hotel's location suited your needs. As you mentioned, we are very close to many fantastic local restaurants as well as both Oxmoor Mall and Mall St. Matthews. Downtown is also close by,... More

Botkins, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great hotel with wonderful staff, value of room needs to be better with group rates and accomodations in getting more than one room booked together could have been better. Pool and Hot tub were wonderful and the made to order breakfast and bar were a wonderful surprise.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Clay C, Front Office Manager at Embassy Suites Hotel Louisville, responded to this review

Thank you for taking the time to review your recent stay at the Embassy Suites Louisville East. Having an attentive and caring staff is the key to providing an excellent hotel experience, and I am very happy to hear that my staff succeeded in making your stay great. Our complimentary breakfast and evening reception are always a guest favorite, and... More

Mount Sterling, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

My husband & I chose the Embassy close to the Oxmoor & shopping centers. We were celebrating our anniversary. Kyle at the front desk arranged for us to have complimentary desserts for our anniversary. We were impressed with all of the staff, the hotel was super clean & very comfy beds. The chef that prepared our dessert was very accomodating... More

Was this review helpful? Yes
Clay C, Front Office Manager at Embassy Suites Hotel Louisville, responded to this review

Happy Anniversary! We are so glad that you chose to spend your special day with us at the Embassy Suites Louisville East. I'm thrilled to hear that my staff exceeded your expectations. We always try to go above and beyond in order to provide an outstanding experience for all of our guests, and getting feedback like this lets me know... More

Seattle, United States
1 review
2 of 5 stars Reviewed 1 week ago

The hotel facilities are very clean and orderly, breakfast was delicious and the location was great. However, the internet was the worst I've ever experienced in a Hilton Hotel. After spending an hour trying to watch a TV show in my room, I moved down to the lobby area hoping for better reception. Even the lobby area has absolutely terrible... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Verl W, Manager at Embassy Suites Hotel Louisville, responded to this review

Thank you for taking the time to let us know how your stay went with us. I am glad that you enjoyed your stay in most respects, you have my apologies that that it was not 100% satisfactory. Our staff is trained to handle such issues, and can usually rectify things very quickly. Though our internet usually meets the demands... More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights. The rooms were very clean. The breakfast is great with the made to order omelets and pancakes. The evening reception with the free beer/wine/ mixed drinks and snacks was done right. The location is out of the way from the downtown area so if you are looking for that scene you should probably stay closer to... More

Was this review helpful? Yes
Clay C, Front Office Manager at Embassy Suites Hotel Louisville, responded to this review

Thank you for taking the time to share your excellent experience with us at the Embassy Suites Louisville East! I believe that one of the most important things for a hotel is having clean rooms that make the guests feel at home. Our Housekeeping staff does a fantastic job of always making sure that all 150 suites are immaculately cleaned... More

Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

During a recent trip to Louisville to support our daughter during the final days of a work campaign, we selected the Embassy Suites, mostly for location. Honestly, there is so much more to this hotel than location. From the start I was delighted with the welcome at the front desk upon arrival. Kyle and the rest of the staff were... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Clay C, Front Office Manager at Embassy Suites Hotel Louisville, responded to this review

WOW! This is the kind of review that I love to see on TripAdvisor! Our Executive suites are designed to be especially accommodating for business travelers, as the extra table and space provide our guests with the means to hold small meetings and work in the suite. I am so glad to hear that it suited your daughter's needs perfectly.... More

Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love Embassy Suites, and the Embassy Suites Louisville is one of the best. It's in a quiet location with plenty of parking. My suite was clean and quiet, and the free Wi-Fi worked well. The made-to-order breakfast was terrific, and the evening reception included flavorful meatballs in addition to the usual snacks. The workout room was clean with good... More

Was this review helpful? Yes
Clay C, Front Office Manager at Embassy Suites Hotel Louisville, responded to this review

Thank you for your review of the Embassy Suites Louisville East. I am thrilled to hear that you enjoyed your stay with us! As a frequent traveler with Embassy Suites, it's always good to hear how our property compares to others within the Embassy brand. Based on your review, we must be doing a great job! Great service starts at... More

Mancelona, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed here a few times and always have a good experience. Everyone is very courteous and helpful. The evening reception is fun and the breakfast outstanding. We had a light dinner from the restaurant which was excellent. Very quiet for a good nights sleep!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Clay C, Front Office Manager at Embassy Suites Hotel Louisville, responded to this review

Thank you for taking the time to review the Embassy Suites Louisville East. We were so glad to see you again. We love when a guest enjoyed their stay so much they could not wait to come back. I am glad you found the reception and breakfast to be outstanding. That is certainly a guest favorite. We cannot wait to... More

1 review
5 of 5 stars Reviewed 2 weeks ago

This was our first stay at Embassy Suites and it was awesome! Special shout out to Kyle at the front desk, his superb service made the stay even better. We will make Embassy Suites our go to hotel for all future travel. Keep up the GREAT job Kyle and Embassy Suites! !

Was this review helpful? Yes
Clay C, Front Office Manager at Embassy Suites Hotel Louisville, responded to this review

These are my favorite reviews to read. I am always excited when one of my staff is singled out for exemplary service. Kyle is a great new addition to our team. I will pass along your kind words to him. I am also glad to hear we will be your destination of choice in Louisville. Thank you for taking time... More

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Additional Information about Embassy Suites Hotel Louisville

Address: 9940 Corporate Campus Drive, Louisville, KY 40223
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Louisville 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites

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