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Hawthorn Suites by Wyndham Louisville East

Certificate of Excellence
3.0 of 5
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751 Cypress Station Drive, Louisville, KY 40207
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1 room 1 guest
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Hawthorn Suites by Wyndham Louisville East
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462 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (462)
  • Mar-May only
    (138)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (68)
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Hopkinsville, Kentucky
1 review
3 of 5 stars Reviewed 5 days ago NEW

I did not feel the staff was there to help me. It was as if I was a bother to them when I asked for anything.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear Roberta, Thank you for your review. Your comments are very upsetting to us as we pride ourselves on our hospitality and service. I have sent you a private email to learn more about your experience with us. In the meantime, I apologize on behalf of our team. Our goal for each guest that walks through our door is to... More 

Fort Worth, TX
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this room as the halfway point on our trip from TX to PA, but after 17 hours on the road (I GROSSLY underestimated how long stops would take with 3 kids under the age of 3) we were beat! I had hoped to get a two bedroom suite so that the kids would have their own area and... More 

Was this review helpful? Yes 1
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear ReddRiver, Thank you for your detailed review! It is so helpful to our future guests to know what others such as yourself experience when they are a guest of the Hawthorn Suites. First of all, you and husband deserve some type of metal. What an adventure with 3 small children. We are thrilled our suite was suitable for your... More 

Owensboro, ky
1 review
5 of 5 stars Reviewed 1 week ago

This is our first visit to Hawthorne suites. Everything was very clean. I would definately stay there again.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear Tammy, Thank you for your review. We are thrilled you enjoyed your stay with us and found everything to your liking. We hope to see you again soon! Roger More 

Wooster
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Were to recieve"milestone" discount at check-out, however the desk person as well as the manager claimed no knowledge of such a discount. We have gotten it on most of our previous stays at this hotel. We have stayed there several times, they could however find no information in their computer. Very strange!!

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Joe, Thank you for your review. We are thrilled you found your stay satisfactory and would stay with us again. I apologize for the confusion about Milestone Fitness Center. We do offer complimentary passes to our guests, but that has nothing to do with a discount at our hotel. We hope to see you again soon! Respectfully, Roger Fultz Director... More 

Evansville, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel with my 4 grandchildren. The suite worked well for us and they loved the pool and hot tub. Everything was very clean and well cared for. My only suggestion would be to extend breakfast for at least another half hour. It was summertime and kids do like to sleep in some mornings.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear Susan, Thank you for taking the time to review your stay with us. We’re pleased that you enjoyed your stay and we look forward to welcoming you again in the near future! Warm Regards, Roger Fultz Director of Sales More 

Louisville, Kentucky
1 review
4 of 5 stars Reviewed 3 weeks ago

I have a problem walking too far. I requsted a room close to the lobby or close to an elevator. I was given room 102, which was a very long walk for me. I was not very happy.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear guest, Thank you for taking the time to write about your experience at the Hawthorn Suites. We apologize we were unable to provide you with a room closer to the lobby. We try to honor all requests, but sometimes it is impossible due to other unforeseen factors. It is especially difficult for your request since we have so few... More 

Oak Bluffs, Massachusetts
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff was very helpful and accomadating. Room was clean and comfortable. Hot breakfast a big plus.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear guest, Thank you for your review. We know you have several choices when selecting a hotel so we really appreciate you staying with us. We are happy you enjoyed our complimentary hot breakfast buffet. Best regards, Roger Fultz Director of Sales More 

Bayonne, New Jersey
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only spent one night here. The hotel is not near downtown Louisville but is convenient to the highway. The room was a suite so we could really spread out. It was spacious, comfortable and quiet. There is a mall nearby and lots of shopping and dinning options along Rt. 60 (Frankfort Ave). They have a good complimentary breakfast in... More 

Was this review helpful? Yes
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear Frank, Thank you for staying with us recently. We are thrilled you found our all-suite hotel to your liking. It sure makes a difference when you are away from home to have the space to spread out and have the choice to cook if you choose to do so. We agree with you on our location. We feel like... More 

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