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Courtyard by Marriott Louisville Airport

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819 Phillips Lane, Louisville, KY 40209
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1 room 1 adult
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Courtyard by Marriott Louisville Airport
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176 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Louisville Airport
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Chicago, Illinois, United States
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 18, 2013

Hotel is an average Courtyard compared to others. However the proximity to the airport could be a problem for you if you are a sensitive sleeper. The UPS hub is located in Louisville and UPS runs throughout the night. Good location if you need to be by the airport or Kentucky Fair Grounds.

Helpful?
Thank Stan D
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying with us and for sharing your feedback. We are indeed an airport property and we believe we have a fantastic location. If we have any indication that a guest may be a light sleeper we will try to place them on a lower floor to help reduce noise. We also keep a stock of earplugs if... More 

Parshall, North Dakota
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 30, 2013

We had a great stay. Shuttle service took us to where we wanted to go nearby. Meals at the bistro were delicious. I'd stay here again in a heartbeat. Only downside was not many restaurants within walking distance.

Helpful?
Thank hrs-r-us
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for sharing your feedback! I will be sure to share with our entire team. We appreciate you staying with us and hope to see you back on a return trip to the Derby City! More 

Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 28, 2013

A very clean hotel. Staff was very courteous and always smiling. I did not use any of the amenities because I wanted to see the city and environs but they were there if I really needed them. Very convenient to the Standiford Airport and plus there's an in house shuttle if needed. I did not know that when I booked... More 

Helpful?
Thank GilbertGaldo
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying with us and for taking a moment to share your feedback. We do our best to provide everything a guest could need for their stay in a convenient setting and at a good value. I will certainly look for additional ways to ensure guests know about our shuttle service. Happy holidays and we hope to see... More 

Winston Salem, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 30, 2013 via mobile

Very excited to visit the Louisville area and was super excited about staying at the Courtyard. When my family & I checked in, our keys wouldn't work. I went to the front desk to get the keys reactivated while my husband stayed with our luggage at our room door. But when I got back, my husband said he heard the... More 

Helpful?
1 Thank Angel B
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you very much for choosing to stay with us! I am so sorry to hear about the rocky start to your experience. On behalf of our entire team, please accept our apologies for this mistake. I am glad that the remainder of your stay went well and I hope that you would allow us another opportunity to exceed your... More 

Kokomo
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 22, 2013

I made a reservation at this hotel for a large church event we were attending in Louisville. I made a reservation for five rooms. I was later able to make reservations at another Courtyard that was closer to the event so I called this hotel to cancel my reservations. When I called I told the front desk that I needed... More 

Helpful?
2 Thank Jenifer H
Bolingbrook, Illinois
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 18, 2013

The staff here was great! Very close to the airport, the free shuttle was great and they came in about 2 minutes to get me. My room was quiet although the view out the window was kind of dull, my room was on the back side of the hotel. Again, a pleasant place to stay while on a business trip,... More 

Helpful?
Thank robin02907
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for choosing Courtyard by Marriott, and for sharing your thoughts. We strive to be the most convenient, functional and comfortable place for a business traveler to stay. We are glad you enjoyed and hope to see you back again soon! More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 8, 2013

The hotel has complimentary shuttle from/to the airport and university of Louisville, which is very convenient. The check in staff is very friendly (I forgot his name). The room is quiet and large enough for me.

Helpful?
Thank RW121
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for sharing your thoughts. We appreciate you staying with us and look forward to the possibility of welcoming you back on your next trip. More 

Dublin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 3, 2013

From the front desk agents to the sales personnel to the café staff to the housekeeping staff, we do not have one bad thing to say about any of the employees at this property. They couldn't have been more helpful or kind. Everyone was super friendly. The bed was really comfortable and the room was clean. Sure they could use... More 

Helpful?
Thank Woodstravelers
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you so much for your kind comments. We were very happy to host your family and we hope to see you back again in the future! More 

Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 22, 2013 via mobile

I checked into the Courtyard after a bad experience at another hotel, this place was like heaven after that. Like other Courtyard it has a small restaurant and serves light breakfast and lunches with a full bar. I was very cheerfully greeted upon my arrival and after being there a couple of hours I extended my stay another day. Well... More 

Helpful?
1 Thank Papalincoln
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for sharing your experience. We are happy that you chose to stay with us and hope to see you again on a return trip! More 

Nashville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 22, 2013

When I first arrived the guest service representative was rude. She did not explain anything regarding the hotel and the amenities. She stood there with gum in her mouth chewing like a cow and threw our keys at us. Later I came down and another lady was a little more pleasant, but still rude. I asked about local eateries and... More 

Helpful?
1 Thank Livethelifeyoul... r
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

I am very sorry that we were not able to provide an experience that exceeded your expectations. I am interested in obtaining a few more details so that I may utilize your feedback to help improve future guest experiences. I can be reached by telephone at the hotel. We appreciate the feedback and hope that you may give us another... More 

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