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Courtyard by Marriott Louisville Airport

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819 Phillips Lane, Louisville, KY 40209
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Courtyard by Marriott Louisville Airport
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149 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Rhinebeck, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First time traveler to Louisville. This was a good location, as it is close to the airport. The front desk staff was friendly and went out of their way to meet my needs. The lobby is very nice, but my room seemed a bit dated. I would stay there again because of the location.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for taking the time to share your thoughts. We are glad that you found our location so convenient and that our staff took great care of you. Our team is always working to improve our hotel in every area and we hope that this will be evident on a future trip. Thank you for choosing to stay with... More 

Lusby, Maryland
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

A very nice property with the nicest staff! When traveling for business with others it's nice to get a drink at night and sit outside or inside -- comfy furniture, nice setting. There are often large groups of kids but I've never had a complaint about them. I like the cafe for breakfast and for a snack or dink at... More 

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for the glowing review! It is great to hear that you had an excellent stay as that is what our team strives to provide every day. We are fortunate to have such a convenient location to many of Louisville's best attractions and we're happy to assist our guests with information and transportation. Thanks again for choosing our hotel... More 

Lafayette Hill, Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location near the airport and near university of Louisville for our visit to our son. Easy free shuttle to and from the airport. Nice big clean rooms and friendly staff. We stay there every time we visit a few tunes a year. We've tried other places and nothing compared to the value here.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

We are elated to hear that you enjoyed your stay and truly appreciate your loyalty to our hotel. We love having the shuttle as a free amenity to our guests making travel in the area worry free. Thanks again for staying and we cannot wait to host you again when your travels bring you back to the Derby City! More 

Twinsburg, Ohio
Level Contributor
226 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The lobby is modern and very functional and comfortable. There is a bar and menu, although we arrived at 10:03 pm, minutes after the kitchen shut down. The bartender stayed late for us, and made sure we had two rounds before shutting down (and the manager felt bad for fact the kitchen was shut down so comped us snacks to... More 

Was this review helpful? Yes 1
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for taking the time to share some thoughts following your stay. It is great to hear that the team worked to accommodate you after hours. Our team prides itself in providing a great experience for every guest. We hope to have another opportunity to serve you in the future when your travels bring you back to the Louisville... More 

kentucky
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter and I moved to this hotel after we didn't like the first one. We had a flight cancelled due to the rain/flooding in Houston SOOO they were super sweet and gave me a 'distressed' rate. Which was super helpful! The room was really nice and we parked our vehicles there during our stay in Houston for no charge.... More 

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying with us and for sharing this fantastic review! We are so glad that you found our hotel and that our team met our expectation of providing an excellent experience for every guest. It would be our pleasure to welcome you back next time your travels bring you to the Derby City! More 

Knoxboro, Ny
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel was neat and clean. The bed and pillows were very comfortable. The staff was okay, they didn't go out of there way, but met our needs and requests. I kind of missed having a free continental breakfast with sausage gravy and waffles that you sometimes get at hotels. Instead they had a breakfast bar where we could purchase... More 

Was this review helpful? Yes 1
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you very much for staying with us and for taking a moment to share your thoughts. Please forgive us for the employee mishap and I am glad to hear that steps were taken to make it right. I am sorry you did not have an opportunity to enjoy our pool. It is a great amenity that many guests seek... More 

southern Illinois
Level Contributor
138 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed May 22, 2015

This was our first stay at the Courtyard Marriott Airport location, and we were pleased. The hotel is between Kentucky Kingdom and the airport, so I thought we would have a lot of noise. We didn't have any issues and it was very quiet during our stay. It is quite easy to get to and the parking is free and... More 

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for the great review! We appreciate you choosing to stay with us and are glad to hear that you enjoyed your stay. We hope to welcome you back again when your travels next bring you to the Derby City! More 

1 review
5 of 5 stars Reviewed May 14, 2015

This is a clean, modern, very well maintained property. Rooms are excellent, great bedding and bath, easy access from main roads and airport. Friendly and efficient people hosting this location. Well lit parking and grounds, makes you feel safe.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

We are so happy to see your glowing review! Thank you for choosing our hotel and for all of your kind words. Our team is dedicated to providing an excellent experience for every guest and I am glad to see that we were successful in that during your stay. We hope to host you again when your travels bring you... More 

Oakville, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed April 24, 2015

The hotel itself is pretty average, but clean. Our service was great though. The staff accommodated us in getting two rooms side by side (when they were practically sold out!) Really nice experience for our family.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

We are elated to hear that we were able to accommodate your room requests. We are fortunate to have a great team working here to provide each guest with an excellent experience. Thank you for taking the time to share your comments and for choosing our hotel. We hope to welcome you back again soon! More 

Rosemont, Pennsylvania
1 review
5 of 5 stars Reviewed April 22, 2015

Our experience was exactly what you expect from a Marriottt - professional management (Michael the manager was great), comfortable bed, and basic accommodations like food and bar. The room I requested at check in wasn't available but as soon as one was I was moved to the new room. Location to the airport, expo center and Churchill Downs was very... More 

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for your kind comments. It was our pleasure to host you and I am glad that we were able to get your room location worked out early in your stay. We truly appreciate you choosing our hotel and your loyalty to the Marriott family of hotels. We hope to see you back again when your travels next bring... More 

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