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Courtyard by Marriott Louisville Airport

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819 Phillips Lane, Louisville, KY 40209
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Courtyard by Marriott Louisville Airport
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Courtyard by Marriott Louisville Airport
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155 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rancho Cucamonga, California
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This hotel is close to the airport in which there is also a UPS hub that results in constant jet engine noises ALL night long. Therefore if you want a good nights sleep do not stay at any hotel that is close to this area/airport. Rooms were average, seems like an older property based on the style of rooms.

Was this review helpful? Yes
rriley362, Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying with us and for taking a moment to write about your experience. We are glad that you found the location convenient and hope that you enjoyed your experience overall. I'm very sorry to hear of the noise issues experienced. We have recently ordered some sleep kits for any light sleepers who may desire them. We would... More 

Fitchburg, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was very clean. Staff was extremely courteous and helpful and with a late check-in, the person at the front desk was very friendly and helpful. Plus, the location is around the corner from the Kentucky Exposition Center, which is where I needed to be for the week. Plan to stay there next June, if possible.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for taking a moment to share your invaluable feedback. We are delighted to hear that you had an excellent experience during your recent stay with us. Our team works very hard to provide this experience and I will certainly pass on your comments. We agree that our location makes us a great hotel for those travelling to the... More 

Marietta, Georgia, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We always stay at Marriott properties while traveling but this one was not up to par. Staff was super friendly but the rooms need to be updated. Lobby looked updated but restroom was very dirty. We did check in pretty late at night so hopefully that was the reason for the dirty restroom. Location was convenient but I may think... More 

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for choosing our hotel and for taking the time to share your feedback. Please forgive us for not exceeding your expectations when it came to hotel cleanliness. We are happy to hear that you found our team to be so friendly, but we do not expect to fall short of excellent in any part of a guest's stay.... More 

Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff is friendly, very clean rooms and the beds are so comfortable. Stayed 4 nights for a business trip. Very convenient to downtown. This hotel is located right behind the Kentucky Kingdom amusement park.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for the fantastic review! It was our pleasure to host you and we greatly appreciate you choosing our hotel. We are glad to hear that you found our location so convenient and that our hard working team succeeded in providing you with a "perfect stay!" More 

Harrisburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the Check-in attendant through the check-out the Courtyard by Marriott Louisville Airport was a more than satisfying experience. The only thing I would improve in the hotel was the "gift shop" area for snacks and forgotten travel items was really small and understocked by way of variety. The only downside is that, while I knew it was right by... More 

Was this review helpful? Yes 1
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying and for taking the time to share your review. We are elated that you found our hotel and team a great fit for you and it was an honor to host you! We do have a huge demand for our small market and continually update our offerings to ensure the most sought after items are available.... More 

Berkley, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

My son and I stayed during SkillsUSA at the Expo. The staff were very friendly and helpful. The rooms, lobby, and pool were nice and clean. The beds were very comfortable. Loved having a refrigerator in the room. It helped save money on meals.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for taking some time to write this fantastic review! We enjoyed hosting the Skills USA group and are excited for next year's competition. We appreciate you choosing our hotel and hope to see you again when your travels bring you back to the Derby City! More 

Rhinebeck, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 24, 2015

First time traveler to Louisville. This was a good location, as it is close to the airport. The front desk staff was friendly and went out of their way to meet my needs. The lobby is very nice, but my room seemed a bit dated. I would stay there again because of the location.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for taking the time to share your thoughts. We are glad that you found our location so convenient and that our staff took great care of you. Our team is always working to improve our hotel in every area and we hope that this will be evident on a future trip. Thank you for choosing to stay with... More 

Lusby, Maryland
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 18, 2015

A very nice property with the nicest staff! When traveling for business with others it's nice to get a drink at night and sit outside or inside -- comfy furniture, nice setting. There are often large groups of kids but I've never had a complaint about them. I like the cafe for breakfast and for a snack or dink at... More 

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for the glowing review! It is great to hear that you had an excellent stay as that is what our team strives to provide every day. We are fortunate to have such a convenient location to many of Louisville's best attractions and we're happy to assist our guests with information and transportation. Thanks again for choosing our hotel... More 

Lafayette Hill, Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

Great location near the airport and near university of Louisville for our visit to our son. Easy free shuttle to and from the airport. Nice big clean rooms and friendly staff. We stay there every time we visit a few tunes a year. We've tried other places and nothing compared to the value here.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

We are elated to hear that you enjoyed your stay and truly appreciate your loyalty to our hotel. We love having the shuttle as a free amenity to our guests making travel in the area worry free. Thanks again for staying and we cannot wait to host you again when your travels bring you back to the Derby City! More 

Twinsburg, Ohio
Level Contributor
233 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed June 4, 2015

The lobby is modern and very functional and comfortable. There is a bar and menu, although we arrived at 10:03 pm, minutes after the kitchen shut down. The bartender stayed late for us, and made sure we had two rounds before shutting down (and the manager felt bad for fact the kitchen was shut down so comped us snacks to... More 

Was this review helpful? Yes 1
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for taking the time to share some thoughts following your stay. It is great to hear that the team worked to accommodate you after hours. Our team prides itself in providing a great experience for every guest. We hope to have another opportunity to serve you in the future when your travels bring you back to the Louisville... More 

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