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Courtyard by Marriott Louisville Airport

3.0 of 5 819 Phillips Lane, Louisville, KY 40209
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Courtyard by Marriott Louisville Airport
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Courtyard by Marriott Louisville Airport
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133 reviews from our community

Traveler rating
    57
    39
    21
    8
    8
See reviews for
35
26
9
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, Delaware
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here several times over the past month. It is convenient to the airport and highways. The beds are very comfortable. Some of the rooms are larger and are nice, but the standard rooms are a little on the small side, so ask for an upgrade to a larger room. The bathrooms are a little on the small... More 

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying again and for taking time to share such valuable feedback. We continue to strive to provide an excellent experience for every guest and will certainly note the items that you have mentioned to assist us in reaching our goal. As a repeat guest at our property, a special thank you for returning and we hope to... More 

Wisconsin
Top Contributor
219 reviews 219 reviews
78 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We typically stay in Courtyards on business travel, and this one was up to the usual standard - clean, quiet, comfortable rooms, friendly service. We did have a snafu on check in that was quickly remedied. The only con - wi-fi is extremely slow. If needed for business I recommend upgrading to the premium package for a few bucks. Otherwise,... More 

Was this review helpful? Yes
rriley362, Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying with us and taking the time to fill out a response. I so sorry you had an issue with the internet. I will let the appropriate department know, so we can check on it. I also hope you visit us again when traveling to our City. More 

Woodbridge, Virginia, USA
Top Contributor
93 reviews 93 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My flight out of Louisville was cancelled so I called and was able to secure a room at the Courtyard. I called for shuttle service but they were extremely busy and offered to reimburse me if I took a taxi which I did. Registrations was fast and although you could tell the hotel was busy the staff took the time... More 

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying with us and for taking a moment to review our hotel. We are sorry to hear of the reason for your stay but were glad to have you. We hope to welcome you back again soon for an expected stay in Louisville. More 

South Elgin, Illinois
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 5, 2015

The hotel was very presentable and clean both inside and out. It was a great location regarding highways and tourist attractions. It was extremely nice especially considering the cost. I am a big fan of Marriott owned hotels, I have the best luck with them. The staff was friendly and helpful suggesting things in the area which is always a... More 

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you very much for the fantastic review! We appreciate you choosing to stay with us and are elated that you enjoyed your stay. We hope to have another opportunity to serve you when your travels bring you back to the Derby City! More 

Provo, Utah, USA
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 30, 2014

My wife and I stayed here the night before we had an early flight from the Louisville airport so that we could get a goods nights rest before a long day of traveling. We live an hour from the airport so we decided to start our traveling a day early and stay here. It was a mistake and I wish... More 

Was this review helpful? Yes 1
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for choosing to stay with us. I am terribly sorry to hear that your stay did not exceed your expectations. Our team strives to provide an excellent experience for every guest and we appreciate your feedback which allows us to continue to improve. I will be sharing this with our leadership team as we continue to improve in... More 

Ottawa, Ohio
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 28, 2014

VERY ADEQUTE HOTEL. GOOD LOCATION FOR US, RIGHT NEXT TO AIRPORT AND STATE FAIRGROUNDS...staff very friendly. hotel shuttle within two miles. I feel the rooms needed some renovation, furniture, mirrors etc were older, scratched and scuffed up...beds were large and very comfortable. complementary coffee .

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for choosing our hotel and for taking the time to share. We are glad that you had a moment to relax in our Bistro before a good night's rest and we hope to see you back for a longer stay when you can take in some of the attractions in the Derby City! More 

Fort Wayne, Indiana
Top Contributor
59 reviews 59 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 1, 2014

Stayed here over Thanksgiving weekend on our way to Nashville, TN.. Picked this place solely due to cost compared to other hotels in the area.. Did not need to be near the airport, necessarily, as we weren't flying. We were here long enough to check in, drink a beer at the lobby bar area, and hit the bed.. then got... More 

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for making us a part of your holiday plans! We appreciate you staying with us and are glad that you enjoyed your quick stay. We hope that you may choose to return in the future and maybe spend more time visiting attractions in the area, many of which are very conveniently located nearby the hotel. More 

Marion, Ohio, United States
1 review
4 of 5 stars Reviewed November 4, 2014

We wanted to stay somewhere close to Churchill Downs for the annual Military Survivor's Outreach gathering. Courtyard by Marriott Louisville by the Airport was within 1 mile. We arrived late in the evening and promptly got turned around and became lost (our GPS was not working properly). Upon arriving at the Courtyard and sharing that information with the Hostess, she... More 

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thanks for sharing your comments! I am sorry to hear that you were a bit turned around getting to the hotel, but glad you made your way to us. It is great to hear that you were able to take advantage of our complimentary shuttle during your stay to make things easier. We are glad to hear that your experience... More 

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 3, 2014

Not a standout in the Marriott hotel chain. I stayed in the queen with the sofa pullout room and it is a bit rough around the edges. The hotel could use a real deep clean. They provided easy and complimentary transportation to the airport.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for choosing to stay with us. I am very sorry that your stay did not exceed your expectations. Our team always strives to provide a superior experience for every guest and all feedback is extremely valuable in allowing us to continue to do so. I will certainly speak with the proper team members to ensure that you will... More 

Topeka, Kansas
2 reviews
5 of 5 stars Reviewed October 29, 2014

You're company is very lucky to have two individuals that are intelligent, kind, organized and clean. They both are good listener's and have good manners. You couldn't ask for a better staff. Everyone at the hotel here at the Courtyard Marriott is professional and courteous. They are assets to your company. It feels very inviting and welcoming. I love how... More 

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for choosing our hotel and for providing this fantastic feedback about our team. I agree that Beverly and Taylor are great assets to the hotel and we are delighted to have them working with us. Our whole team is dedicated to great service and I'm glad that this was apparent during your stay. Thanks again for the kind... More 

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Additional Information about Courtyard by Marriott Louisville Airport

Address: 819 Phillips Lane, Louisville, KY 40209
Location: United States > Kentucky > Louisville > South Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Louisville Airport 3*
Number of rooms: 144
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard

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