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All 95 Louisville hotels

Courtyard by Marriott Louisville Airport

3.0 of 5 Hotel   |   819 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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76%
Ranked #45 of 95 hotels in Louisville
A recent review
5 of 5 stars reviewed 6 days ago
Sherry063 Algonquin, Illinois
  • Overview
  • Reviews (110)
  • Photos (26)
  • Amenities
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  • Room tips (21)
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110 people have reviewed this hotel

Traveler rating
    53
    29
    15
    7
    6
See reviews for
28
23
7
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Algonquin, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff is so nice and they will go out of there way to please their guests. We did not have a car but wanted to go out for dinner. They help suggest a place, dropped us off and then told us to call when we were done to pick us up. Then was surprised when we went to tip... More

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thanks for the great 5-star review! I am very proud of our team and their dedication to service, and I'm glad to see that this was evident during your stay. We hope to see you back again on your next trip to the Derby City. Thank you for choosing to stay with us! More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Front Desk and Housekeeping staff were excellent. I had some concern about bed size when we checked in. The room was listed as King and the beds I thought were closer to Queen. I am 6’5” 300 plus pounds, and my wife is also very tall. I spoke with the front desk staff; and without blinking an eye they... More

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

We are delighted to hear that you had an excellent stay with us! Thank you for choosing our hotel and for taking a moment to provide your feedback. Exceptional service is what our hotel, and all of Marriott, is all about and we are glad that this shined through during your visit. Lebowski Fest is always a great event and... More

Nashville, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

They did't not have free breakfast it cost 11.95 plus tax. It would be better if it had a larger outdoor pool. Theirs is very small and indoors.This hotel is impossible to find.Staff was friendly, the room was clean bright and had a wonderful bed.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying with us and for taking a moment to write a review. We are so glad that you enjoyed the room and our team. I am sorry to hear that you had a tough time finding the hotel. It can be a little tough the first time around, but hopefully now it will be easy for you... More

Asheville, North Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We arrived at Courtyard Louisville Airport Saturday June 21st. We were met by such cordial staff and made to feel like family. The pool was great and the room was clean bright and had a wonderful bed. Our room was right at the elevator and yet we never heard a sound from it. I would return without a thought of... More

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

We appreciate you choosing to stay with us and for taking the time to share this great review! We are proud of our hotel and the team who works hard every day to provide a great stay. I agree that the theme park adds a nice view along with the Louisville skyline in the background. Thanks again for staying and... More

Lake City, Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I cannot say enough good things about my experience at this hotel. We stayed for a week in June with USTA National competition, so the hotel was full of patents and young kids through teens. Reasonable rates but customer service was priceless. . Staff was friendly, called us by name, went the extra step on several requests, and handled the... More

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for the fantastic review! It was our pleasure to host such great people throughout that event. We strive to provide a fantastic experience for all of our guests and are very happy that you enjoyed your stay. We hope to see you back again on your next trip to the Derby City! More

Hunstsville, AL
Top Contributor
120 reviews 120 reviews
32 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed June 21, 2014

Courtyard by Marriott is my hotel of choice. Usually the hotel is surgically clean, quiet, spotless, stylish, safe and quiet. This Courtyard is in the typical Courtyard style, and it's decorated as the others are. What is weird about this Courtyard is it is loud, full of children hollering early in the morning and late at night, and the dining... More

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rriley362, Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for taking the time to fill out a Guest Survey. I would like to apologize for issue you had with the noise problem and cleanliness of the common areas you had during your stay. We will work to get everything improved. Thank you for staying at the Courtyard Louisville-Airport. More

Beech Mountain
1 review
5 of 5 stars Reviewed June 16, 2014

I stay here during business trips to Louisville. The hotel Staff is friendly and efficient. The hotel is clean and neat, from the parking lot, lobby, bistro, and to the rooms. The hotel is very quiet. The gym is adequate, with dumbbells and cardio. The Bistro offers numerous food choices, but for local restaurants use Yelp. There's a McDonald's nearby,... More

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thanks for staying with us during your recent trip to the Derby City! We appreciate the great review and couldn't agree more. We strive to provide a clean and friendly hotel with convenient amenities for all of our guests. We're glad that you experienced this during your stay and hope to see you back again soon! More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 11, 2014

we arrived on june 6th about 730 pm. we reserved a king size room two months ago and when we checked in and card authorized for 250.00 we were given a double bed room. we were so unhappy that we checked out immediately and went to stay at a red room in. so i paid for two hotels as the... More

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

I am so sorry for the confusion surrounding your stay. I apologize for not being available when you reached out, but am glad that you were able to speak with another manager while I was away. I would still be glad to speak with you if you would like to reach me at the hotel. Please know that each one... More

Frankfurt, Germany
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 10, 2014

Very close to airport and convention center but nothing else is near, requiring a drive to find restaurants. Noisy and old A/C that wouldn't stay on at night, bistro is a joke, would rather have a buffet in the morning. Nothing completely bad but just OK.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for choosing to stay with us on your recent trip to the Derby City. I am sorry to hear that we were unable to exceed your expectations during your stay. We always strive to provide an exceptional experience in every area of our hotel. I hope that you may choose to stay with us on a future trip... More

youngstown
2 reviews
2 of 5 stars Reviewed May 28, 2014

The room was very nice but the service was poor. My air conditioner rattled the first night so I told housekeeping as I was leaving the next morning, but that next night same rattle. The worst part was the bistro it closes at 10pm, so I go there at 9pm. I order a drink, no problem, I ask if I... More

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for taking the time to provide valuable feedback following your stay with us. I'm very sorry about the issues experienced in our Bistro. I understand your frustration when you do not want to travel out, but can't get what you want while staying in. Please know that this instance was an exception. While I do know that our... More

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Additional Information about Courtyard by Marriott Louisville Airport

Address: 819 Phillips Lane, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Louisville Airport 3*
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Family Hotel in Louisville #45 Luxury Hotel in Louisville
Hotel Class
Number of rooms
144

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