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All 97 Louisville hotels

Courtyard by Marriott Louisville Airport

3.0 of 5 Hotel   |   819 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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Ranked #46 of 97 Hotels in Louisville
A recent review
4 of 5 stars reviewed 2 weeks ago
Cheryl K Marion, Ohio, United States
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126 reviews from our community

Traveler rating
    56
    36
    19
    7
    8
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35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marion, Ohio, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We wanted to stay somewhere close to Churchill Downs for the annual Military Survivor's Outreach gathering. Courtyard by Marriott Louisville by the Airport was within 1 mile. We arrived late in the evening and promptly got turned around and became lost (our GPS was not working properly). Upon arriving at the Courtyard and sharing that information with the Hostess, she... More

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thanks for sharing your comments! I am sorry to hear that you were a bit turned around getting to the hotel, but glad you made your way to us. It is great to hear that you were able to take advantage of our complimentary shuttle during your stay to make things easier. We are glad to hear that your experience... More

Baltimore, Maryland
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Not a standout in the Marriott hotel chain. I stayed in the queen with the sofa pullout room and it is a bit rough around the edges. The hotel could use a real deep clean. They provided easy and complimentary transportation to the airport.

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for choosing to stay with us. I am very sorry that your stay did not exceed your expectations. Our team always strives to provide a superior experience for every guest and all feedback is extremely valuable in allowing us to continue to do so. I will certainly speak with the proper team members to ensure that you will... More

Topeka, Kansas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

You're company is very lucky to have two individuals that are intelligent, kind, organized and clean. They both are good listener's and have good manners. You couldn't ask for a better staff. Everyone at the hotel here at the Courtyard Marriott is professional and courteous. They are assets to your company. It feels very inviting and welcoming. I love how... More

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for choosing our hotel and for providing this fantastic feedback about our team. I agree that Beverly and Taylor are great assets to the hotel and we are delighted to have them working with us. Our whole team is dedicated to great service and I'm glad that this was apparent during your stay. Thanks again for the kind... More

Minneapolis, Minnesota
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Courtyard for business. The bed was so comfortable. The dining isn't great at the hotel so I ventured a short way to a restaurant. The location is right near the airport, literally a two minute drive. I'd stay here again for business.

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying and for taking a moment to share your thoughts. We are glad that you enjoyed your stay. Our location is so convenient to the airport making it a great place for business travel. We are equally happy to be just a short drive away from Kentucky Kingdom, Kentucky Expo Center, University of Louisville, Churchill Downs and... More

Lafayette, Indiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

On 7/24/14, I made a reservation online through the Marriot website for one room with a king-size bed and pull-out sofa, for Oct. 28. I received email confirmation that same day. I called the day before our arrival to make sure that our room would still be available if we arrived at around midnight. The man I talked to said... More

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

I am terribly sorry for the confusion and inconvenience surrounding your recent trip to Louisville. This scenario is both rare and unfortunate and something that we strive to avoid at all costs. If you have any further questions please do not hesitate to contact me. I hope that you may do so as I would love to handle future reservations... More

Navarre, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place is not one of the better Courtyards i have stayed in and yet they havexan extra charge on just about anything including the coffee in lobby thst is typically free in any other hotel i have been too, and thats saying a lot. Very expensive too and staff is friendly and not too much they can do to... More

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying and for providing this valuable feedback. We strive to provide an excellent experience for all of our guests and I am glad that you found your experience with our staff to be positive. While our hotel does not include breakfast in the room rate, many amenities such as internet, parking, and in-room coffee are included. Our... More

Columbus, Indiana
Top Contributor
92 reviews 92 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had an early flight out of Louisville airport. We live an hour away and didn't want to get up so early so we stayed at the courtyard by the airport. We stay at a lot of Marriotts so it was an easy choice to select this Courtyard. The price was very reasonable. So, no issues there. We wanted to... More

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for staying with us and for taking a moment to write about your experience. We are glad that you found the location convenient and hope that you enjoyed your experience overall. I'm very sorry to hear of the noise issues experienced. We have recently ordered some sleep kits for any light sleepers who may desire them. We would... More

Lafayette Hill, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We often stay here when visting my son at U of L. It usually has the best price, is right near the airport as well as the school. Easy access to anything we choose to do. The hotel is clean and the staff is extremely friendly. The only issue I have is that there is no microwave in the room... More

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Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you so much for choosing our hotel on your trips to Louisville! Please forgive us for the missed wake up call and I will be sure to address this with our team. We are glad that you enjoy our team and our convenient location. We hope to continue to be your first choice in the Derby City! More

Melbourne, Florida
1 review
3 of 5 stars Reviewed October 14, 2014

VERY comfortable mattress.Good location if you want to be right near Louisville airport.Rooms not as large as most courtyards Ive been in.lobby area very nice.Staff very friendly.Buffet breakfast $12 + tax was not worth it.Should be complimentary. Room clean but décor could use a refresher.Nice large screen TV,coffeemaker and small refrig in room.

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

Thank you for taking a moment to share your thoughts. We appreciate you staying and providing valuable feedback to help us reach our goal of an excellent experience for every one of our guests. I am delighted to see mostly positive comments. Our Bistro does have a variety of menu options to choose from for both breakfast and dinner. My... More

Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014

After riding the Harley from Memphis to get back home to Canada, I decided to do a stop over at this hotel. The staff was very friendly and caring and with the great weather, I was second guessing myself to perhaps continue on riding. Beverly was absolutely outstanding in trying to find me another hotel closer to home and within... More

Was this review helpful? Yes
Michael G, General Manager at Courtyard by Marriott Louisville Airport, responded to this review

We are delighted to hear that you had an enjoyable stay and I will certainly pass on your thanks to Beverly. We strive to provide the best possible travel experience for every guest and are happy that you chose to stay rather than continuing further on your trip. We hope that you may have another opportunity to return in the... More

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Additional Information about Courtyard by Marriott Louisville Airport

Address: 819 Phillips Lane, Louisville, KY 40209
Location: United States > Kentucky > Louisville > Fairgrounds
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Louisville Airport 3*
Number of rooms: 144
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard

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