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All 95 Louisville hotels

Holiday Inn Express Louisville Northeast

2.5 of 5 Hotel   |   3711 Chamberlain Lane, Louisville, KY 40241 (East Louisville)
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Holiday Inn Express Louisville Northeast
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60%
Ranked #59 of 95 hotels in Louisville
A recent review
5 of 5 stars Reviewed May 29, 2014
PhilHarmonik Pensacola Beach, Florida
  • Reviews (46)
  • Photos (37)
  • Amenities
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  • Room tips (8)
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46 people have reviewed this hotel

Traveler rating
    13
    15
    5
    2
    11
See reviews for
15
6
2
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
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English first
Pensacola Beach, Florida
Top Contributor
124 reviews 124 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 29, 2014

quiet, comfortable rooms with very attentive and friendly staff !! nice large rooms with plenty of area to move about without encumbering others. new showers, bathrooms and free buffet breakfast...a very good value

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed May 13, 2014

We were there for a graduation, so, obviously it was hectic. The hotel was the best part and allowed all of us to relax. The property has been updated and looks great. The rooms are comfortable and modern. We slept like babies! When we arrived, there was a leak in one of our rooms, since we were tired of traveling... More

Was this review helpful? Yes
Madison, Mississippi
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 6, 2014

My husband travels frequently for business. I booked his hotel room at this hotel on March 20th. On March 21st, I had to cancel because his office changed his plans. I received a cancellation confirmation notice, BUT was STILL CHARGED FOR THIS ROOM ON MY credit card. When I called to inquire, I was told there was a "must purchase... More

Was this review helpful? Yes 1
HolidayInnEx1, Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for your comments. We apologize for the misunderstanding of the reservation policy for the Advance Purchase rate with which you booked your reservation. Due to the deep discount from our standard rates, the Advance Purchase rate does require a non refundable payment at the time the reservation was made. This policy is stated in the terms and conditions... More

Fort Wayne, Indiana
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 28, 2014

I arrived at the hotel near 2am. I was exhausted and just wanted to relax. The desk manager was great. She noted my gold level and asked if I would like a later check-out... sigh and big thanks. She offered 1pm, but I said noon would be great. The room was comfortable and the sleep was very good. At 11:20... More

Was this review helpful? Yes
HolidayInnEx1, Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for taking the time to post comments about your recent stay at our hotel. We sincerely apologize for the poor service and lack of communication on our part. Your feedback is important and helps us to improve service in all departments. Wwe are happy your check in went well and you found the room to been clean and... More

Ohio
Top Contributor
104 reviews 104 reviews
74 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 18, 2014

This appears to be a newer HIE. Great area, several places to eat in walking distance. Clean, comfortable beds and quiet. My room faced the road and parking lot but noise was not at all an issue. Wifi was great and fast. Breakfast was good, they even had Udi's Gluten free bagels and muffins!!!, how cool is that. I did... More

Was this review helpful? Yes
HolidayInnEx1, Manager at Holiday Inn Express Louisville Northeast, responded to this review

We are happy you enjoyed your stay with us at the Holiday Inn Express Louisville Northeast. Your feedback is important to us and we appreciate hearing from you. More

Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 16, 2014

Easy to find right off of the interstate. In a very nice neighborhood. Easy check in. Stayed in a king suite which was very large. Loved the suite for our family of 4 that was located right next to an entrance. We were never bothered by outside noise. Comfortable beds. Hotel was clean and well kept. Breakfast area was not... More

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HolidayInnEx1, Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for the comments regarding your recent stay at the Holiday Inn Express Louisville Northeast. We appreciate hearing you enjoyed your stay and look forward to welcoming you back soon! More

Canton, Michigan
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 3, 2014

ok, so we went here for work, and didn't use all the amenities at the hotel, but the rooms are nice and clean. The breakfast bar was extremely nice, especially the pancake-maker! Yeah an automatic pancake-maker. Plus they had some folded eggs with ham, and cheese inside. Very good for a breakfast bar. And Pat (the breakfast bar attendant) was... More

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HolidayInnEx1, Manager at Holiday Inn Express Louisville Northeast, responded to this review

We really do appreciate your comments and we are glad that you have stayed with us . If you are planning to come back to stay with us or not and if you have some suggestion for us to improve our service please fell free to call or write to us. Thank you. More

Michigan
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2014

This is a newer hotel in very good condition. It is located near the expressway, but not too close. It's located in a safer looking area. We were there in the winter. The parking is set away from the front door by landscaping island adjoining the drive-under entry way. So, you'll want to unload at the door or carry your... More

Was this review helpful? Yes 1
HolidayInnEx1, Manager at Holiday Inn Express Louisville Northeast, responded to this review

We thank you for your feedback if we can better serve you the next time you visit us please feel free to give us a suggestion. Thank you again. More

Poplar Grove, IL
Top Contributor
64 reviews 64 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 25, 2013

First, the positive experiences: We were promptly and efficiently checked in. Breakfast was fresh, well stocked, and had good variety. The location is convenient, and the property seems safe and secure. Unfortunately, the overall experinece was not positive. Our room (330) must have been a smoking room at one time. The smell was somewhat objectionable, but the property was full... More

Was this review helpful? Yes 2
HolidayInnEx1, Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for your comments regarding your recent stay at our hotel. We appreciate the positive remarks regarding the service, breakfast and location. Our goal is for all guests to have an enjoyable stay and feel a balanced approach was offered to insure your group as well as other hotel guests were afforded a relaxing stay. More

Poplar grove
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 23, 2013

We rented a number of rooms with a group. A number of families met in the lobby after our event. We were probably a little on the loud side, but it was still before 9:00 pm. Instead of being asked to quiet down, we were told we could not use the lobby. When asked for alternatives, they had none. The... More

Was this review helpful? Yes 2
HolidayInnEx1, Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for your comments regarding your recent stay and we apologize for any inconvenience you may have experience at our hotel. We strive to provide a comfortable and relaxing stay for our all guests and feel alternative options were offered to help accommodate the group while also insuring other hotel guest were not inconvenienced. Again, thank you for your... More

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Additional Information about Holiday Inn Express Louisville Northeast

Address: 3711 Chamberlain Lane, Louisville, KY 40241
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Louisville Northeast 2.5*
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Also Known As:
Holiday Inn Express Louisville i-265 East Hotel Louisville
Louisville Holiday Inn
Holiday Inn Louisville

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express Louisville East is located off of I-265 exit-32, on Chamberlain Lane & Westport Road interchange, where our guests find Consistent Quality Service. We offer complimentary Deluxe Continental Breakfast with Hot Items, Heated Indoor Pool, Whirlpool, Fitness Center, Meeting facility up to 40 people. Convenient access to Ford Plant, local shopping, dining, area businesses & Churchill Downs, home of the Kentucky Derby.With our 100% satisfaction guarantee & Priority Club Rewards, is the right hotel for all your business & leisure needs. We are just minutes from Downtown Louisville, 4th Street Live, HorseShoe Riverboat Casino, Kentucky Fair and Exposition Center, Cardinal Stadium, University of Louisville Campus, E. P. Tom Sawyer Park, Six Flags Kentucky Kingdom, and Louisville International Airport, Airport Code SDF. Whether in town for business or pleasure we can meet and exceed your needs. With our central convenient location, your just minutes from restaurants and entertainment. We offer Complimentary High Speed Wired & Wireless Internet Access in Rooms, Lobby, Meeting Room, Breakfast Area & Business Center. ... more   less 
Number of rooms
81

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