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Holiday Inn Express Louisville I-265 East

2.5 of 5
3711 Chamberlain Lane, Louisville, KY 40241 (East Louisville)
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Holiday Inn Express Louisville I-265 East
Ranked #59 of 96 hotels in Louisville
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33 reviews from our community

    Trip type
Traveler rating
    10
    9
    5
    1
    8
Date Rating
Princeton, Kentucky, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed March 26, 2013

We were in Louisville for a trade-show and spent two nights here. The first morning when I stepped in the shower, I discovered there was no hot water. When I went down to report it, the young lady on the front desk told me there is a water heater for each floor, and they have plenty of hot water except... More

Was this review helpful? Yes
holidayinnex1, General Manager at Holiday Inn Express Louisville I-265 East, responded to this review
March 28, 2013

I am sorry for your incomvinience but no one else had a problem with hot water , may be if you had asked we would have helped you to make sure that you get the hot water you needed. Thank you for staying with us we appriciate your business More

Grand Rapids
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 23, 2013

We stayed here for two nights while on a business trip. The room was very clean, bathroom was immaculate. The staff was polite and helpful. Breakfast was hot and delicious, and of course there were the Holiday Inn cinnamon rolls. The bed was wonderful and the room was very comfortable. We would stay here again. Easy to find and great... More

Was this review helpful? Yes
holidayinnex1, Manager at Holiday Inn Express Louisville I-265 East, responded to this review
March 25, 2013

We thank you for choosing us for your stay and we appriciate your business. Thank you for staying with us and we look forward to see you again in future if you do come to this area in future. Thanks again. More

Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 23, 2013

Upon on arrival to the hotel the night manager, Tom, was attentive but cold in his demeanor. I travel will a colleague of the opposite sex so after a meal we like to sit in the lobby to watch TV since our spouses would not appreciate us going to either of our rooms. In today's business world this is not... More

Was this review helpful? Yes 2
holidayinnex1, Manager at Holiday Inn Express Louisville I-265 East, responded to this review
March 25, 2013

Thank you for your comments , we will take serious look at your concerns and hopefully we will do better job for you next time , we appriciate your business and we know that there are lot of hotels you could have chosen to stay at but you chose us and we thank you for that. Again we apologize for... More

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5 of 5 stars Reviewed March 7, 2013 via mobile

This hotel was a just nice. Our stay was so clean and the mattress was fantastic. The was curious an the lady who kept up on the breakfast area kept it full and spotless. She washed the tables immediately and organized the newspapers .... She was fantastic. There were cleaning staff all over and all were so personable. The only... More

Was this review helpful? Yes
holidayinnex1, Manager at Holiday Inn Express Louisville I-265 East, responded to this review
March 8, 2013

Thank you for your stay with us, and we hope we keep doing the right things so that you can enjoy stay with us every time . More

Nashville, Tennessee
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2013

We were on our way to Ohio for a Military Funeral. We stopped at this wonderful hotel and we are so glad we did. From the minute we arrived we were treated like the best part of a family. The hotel was emaculate. The bathroom was so clean and so was the room. Because my husband is a rewards member,... More

Was this review helpful? Yes
holidayinnex1, Manager at Holiday Inn Express Louisville I-265 East, responded to this review
January 30, 2013

We are glad u liked us guests like u make our day and makes us work harder for you. More

Charles City, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2012

This hotel was well decorated and very clean. We were there for 3 nights over Thanksgiving with a daughter and grand child. We asked for adjoining rooms and we were accommodated. The breakfast was very good as well. We used the pool as well. It was nice as well. Definitely will stay there on our next visit to Louisville.

Was this review helpful? Yes
holidayinnex1, Manager at Holiday Inn Express Louisville I-265 East, responded to this review
November 26, 2012

We were glad you were here, we appriciate your business and will look forward to your next stay with us in the future, where we can satisfy you again. Thank you for staying with us. More

Fort Erie, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 21, 2012 via mobile

We stopped here on our route to Texas, the rooms were well appointed and clean, the breakfast was the standard but perfect for on the go. The bathrooms were clean and newer. Rooms double queen have lots of room to have 4 persons in plus luggage, huge closet to stow away those pesky luggage bags

Was this review helpful? Yes
holidayinnex1, Manager at Holiday Inn Express Louisville I-265 East, responded to this review
November 23, 2012

We thank you for staying with us, Guest like you will always make our day by thanking us for doing our job. More

Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 23, 2012

Tonight I returned to the room to find that my iPod Touch had been stolen from my room. I told the front desk and they had me call the police and I filled out a police report. The front desk told me the General Manager (Rakesh Patel) would be contacted. This happened after I had complained the thermostat on the... More

Was this review helpful? Yes 2
holidayinnex1, Manager at Holiday Inn Express Louisville I-265 East, responded to this review
October 25, 2012

I am sorry but anyone can say that someone took their stuff from the room when they even do not know if that is the truth or they have misplaced it somewhere else, you cannot blame someone for your negligence, we have not have this kind of incident happen in last 8 years and we are proud of it, by... More

ohio
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 16, 2012

We had a one-bedroom suite. The room was very generous in size. There was a full kitchen and an eating area. Clean, comfortable bed. Wi-fi was dreadful. We could barely get it to work. Excellent breakfast buffet. Not enough wattage in the lighting. Good place to stay if you don't mind being a bit out of town. Plenty of places... More

Was this review helpful? Yes
See 3 more reviews by yearbook1 for Louisville
holidayinnex1, Manager at Holiday Inn Express Louisville I-265 East, responded to this review
October 18, 2012

We thank you for your business, from the comments of guest like you will make us work harder to please you every time you visit us. Thank you for your comments we appriciate it. More

Murray, Kentucky
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 8, 2012

I only stay at Holiday Inns so anytime I go somewhere, I look for a HIExpress. This one was closest to where my sister lives. I actually booked somewhere else, cancelled and moved to this one. My very favorite part is that it is right next to Wal-Mart. That turned out VERY handy for me. There was a lot going... More

Was this review helpful? Yes
holidayinnex1, Manager at Holiday Inn Express Louisville I-265 East, responded to this review
October 11, 2012

We really appreciate your comments and we are really sorry for your inconvenience , but without guest lime you we would have hard time finding out our faults. We thank you for your business and specially for your comments, we are always trying to improve our services and your comments do help us to just do that. Thank you again... More

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Additional Information about Holiday Inn Express Louisville I-265 East

Also Known As:
Holiday Inn Express Louisville i-265 East Hotel
Holiday Inn Express Louisville i-265 East Hotel Louisville
Holiday Inn Express Louisville
Louisville Holiday Inn
Holiday Inn Louisville
Address: 3711 Chamberlain Lane, Louisville, KY 40241
Phone Number:
Region: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 96 hotels in Louisville
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Holiday Inn Express Louisville East is located off of I-265 exit-32, on Chamberlain Lane & Westport Road interchange, where our guests find Consistent Quality Service. We offer complimentary Deluxe Continental Breakfast with Hot Items, Heated Indoor Pool, Whirlpool, Fitness Center, Meeting facility up to 40 people. Convenient access to Ford Plant, local shopping, dining, area businesses & Churchill Downs, home of the Kentucky Derby.With our 100% satisfaction guarantee & Priority Club Rewards, is the right hotel for all your business & leisure needs. We are just minutes from Downtown Louisville, 4th Street Live, HorseShoe Riverboat Casino, Kentucky Fair and Exposition Center, Cardinal Stadium, University of Louisville Campus, E. P. Tom Sawyer Park, Six Flags Kentucky Kingdom, and Louisville International Airport, Airport Code SDF. Whether in town for business or pleasure we can meet and exceed your needs. With our central convenient location, your just minutes from restaurants and entertainment. We offer Complimentary High Speed Wired & Wireless Internet Access in Rooms, Lobby, Meeting Room, Breakfast Area & Business Center. ... more   less 
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